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Reviews of The Westin Desert Willow Villas, Palm Desert

4 out of 5
The Westin Desert Willow Villas, Palm Desert
75 Willow Ridge, Palm Desert, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1724 out of 2651 reviews" "
Rating 8 - Good. 628 out of 2651 reviews" "
Rating 6 - Okay. 165 out of 2651 reviews" "
Rating 4 - Poor. 76 out of 2651 reviews" "
Rating 2 - Terrible. 58 out of 2651 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rita

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Get place for adults looking for a break or families to have fun with kids!
Stayed 2 nights in May 2024

10/10 Excellent

Charles, huntington beach

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Room, facilities and overall property was awesome. A great experience.
Stayed 1 night in May 2024

10/10 Excellent

Ruben, Downey

Stayed 1 night in May 2024

8/10 Good

Larissa

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great stay! Lovely staff! The villa was really nice and comfortable! The games could use some updating - they appeared quite old and some didn’t work.
Stayed 2 nights in May 2024

10/10 Excellent

Marci

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was ideal for us. Our room overlooked the "Quiet Pool" . Two minute walk and we were soaking up the sun! Full kitchen that we utilized for breakfast and lunch, and dined out for dinner, literally a five minute drive. Quick 10 minute drive to grocery store. Can't wait to book again next year!
Stayed 4 nights in Apr 2024

10/10 Excellent

Navi

Travelled with partner
Liked: Amenities, property conditions & facilities
It was very nice and comfortable. Felt like home. Would definitely stay here again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sandi, Torrance

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and the rooms were very nice . Parking was very easy . Great for families or getaway. Definitely will come back.
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large spacious rooms and great pool area. Excellent service and communication. Enjoyed our stay for our spring break in between San Diego and Joshua tree.
Stayed 1 night in Apr 2024

10/10 Excellent

cristel, torrance

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was relaxing. We went for coachella and it was nice coming back to a quiet hotel. I do wish you guys had a shuttle to and from the festival. But i totally understand why you dont.
Stayed 2 nights in Apr 2024

10/10 Excellent

Suzette

Stayed 1 night in Apr 2024

10/10 Excellent

Ernest

Stayed 1 night in Apr 2024

10/10 Excellent

Luciana

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Tyler

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay and had no issues.
Stayed 2 nights in Apr 2024

8/10 Good

Urhoy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property and so many activities for the kids. Only thing was it was a bit understaffed.
Stayed 4 nights in Apr 2024

6/10 Okay

Jeff

Disliked: Property conditions & facilities
Rooms were dated. Shuttle service was sporadic. Limited dining options. Could not get a late check out. Would not recommend this property to others.
Stayed 9 nights in Mar 2024

6/10 Okay

Tracy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
property was as expected. We were put in a handicap access room. (we are not handicap though) It was ground floor and the shower had no lip on it so it kind of flooded the bathroom. It also had no hooks, shelves or room around the sink so I had to put all my makeup, curling iron Etc on the floor. It just didnt work very well. It also had very little natural light. Maybe the other rooms are more usable. But it was very clean and the bed was very comfortable.
Stayed 4 nights in Mar 2024

8/10 Good

Markita, San Pedro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet private property
Stayed 1 night in Mar 2024

6/10 Okay

Carlos

Travelled with partner
Disliked: Property conditions & facilities
Good room size. Rooms outdated and specially bathroom lock not professionally made. Furniture not in good shape. Low cost type.
Stayed 4 nights in Mar 2024

6/10 Okay

amanda

Generally disappointing. Villa’s refurbs not that great. Pool areas nice and clean.
Stayed 1 night in Mar 2024

2/10 Terrible

Beatrice

Travelled with family
Liked: Cleanliness
This property really disappointed me because I expected more from them. My room in particular was very upsetting and a lot of the things were broken and not working . I wasted money for nothing .

6/10 Okay

Karl, San Juan Capistrano

Travelled with partner
Slow checkin process and Agave bar and food underwhelming…
Stayed 1 night in Mar 2024

6/10 Okay

Jerry Lee

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Friendly and courteous staff and convenient location. Carpet was dirty.
Stayed 11 nights in Feb 2024

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Darlene

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, property conditions & facilities
Fantastic resort with great customer service
Stayed 2 nights in Feb 2024

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Feb 2024

8/10 Good

Brian

Stayed 4 nights in Feb 2024

8/10 Good

Stacie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
beautiful location I think we had the worst room at the place though, in the sense that if we opened our shades everyone could look in and the view was of the parking lot.
Stayed 4 nights in Feb 2024

10/10 Excellent

judy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked the security of the property and felt the cleanup staff was very willing to please. Better maps of the property and how to get around the greater Palm Desert area might have been helpful. Otherwise, all facets of the visit were most pleasant, and we really have no complaints.
Stayed 4 nights in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very neat and convenient
Stayed 6 nights in Feb 2024

8/10 Good

Laurie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Serra

Liked: Cleanliness, amenities, property conditions & facilities
My family and I enjoyed this property. Beautiful setting and lots of activities available.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gordon

Liked: Cleanliness, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great spot and pool areas.
Stayed 3 nights in Feb 2024

10/10 Excellent

Igor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent value
Stayed 2 nights in Feb 2024

8/10 Good

Quinn

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay so much we booked another!
Stayed 2 nights in Feb 2024

10/10 Excellent

Noora

Stayed 3 nights in Jan 2024

10/10 Excellent

Zhao Po

Pretty good experience
Stayed 1 night in Feb 2024

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay with a lot of activities and hot hot tubs
Stayed 2 nights in Jan 2024

10/10 Excellent

Janie

Stayed 3 nights in Jan 2024

8/10 Good

Marnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spot! Very clean and well fun property. Room was spacious. Many pool and hot tub options. Dinner at Agave was yummy! Recommend this property and plan to return in the future.
Stayed 4 nights in Jan 2024

10/10 Excellent

Gretchen

Stayed 2 nights in Jan 2024

10/10 Excellent

Blake

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2024

10/10 Excellent

Ji Sook

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Tess

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Shan

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024