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Reviews of Paradise Plaza Inn

3 out of 5
Paradise Plaza Inn
3 Ninth Street, Ocean City, MD

Reviews

7.2

Good

Rating 10 - Excellent. 285 out of 1002 reviews" "
Rating 8 - Good. 285 out of 1002 reviews" "
Rating 6 - Okay. 206 out of 1002 reviews" "
Rating 4 - Poor. 114 out of 1002 reviews" "
Rating 2 - Terrible. 110 out of 1002 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

BRITNEY

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pet friendly hotel on the boardwalk.
Stayed 1 night in Apr 2024

2/10 Terrible

medhat, ayer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Beverly

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pet friendly atmosphere
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Parking close by. Friendly staff.
Stayed 1 night in Apr 2024

8/10 Good

Rene M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above average. Pleased with my experience.
Stayed 2 nights in Apr 2024

10/10 Excellent

Misty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are comfy, staff was very friendly. Rooms are very nice in size.
Stayed 1 night in Mar 2024

10/10 Excellent

doug

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has got to be one of the best staffs in all of OC . Great view from the balcony and the room was very big . Microwave and fridge are a plus .
Stayed 2 nights in Mar 2024

6/10 Okay

Jerri

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy room.
Stayed 1 night in Mar 2024

8/10 Good

Mindy

Liked: Cleanliness, staff & service
The day shift staff was very friendly
Stayed 2 nights in Mar 2024

4/10 Poor

Kimberly A

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Old outdated things were rusty bathroom outdated the locks on the balcony rusted off.
Stayed 1 night in Mar 2024

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All staff was very friendly. Some updates are being done. Not sure why there was water in the stairwell at different levels (had heavy rain earlier & windy). Maintenance was very attentive.
Stayed 1 night in Mar 2024

6/10 Okay

Jenny

Travelled with family, Travelled with group
Older hotel. Dogs 2 doors down very loud snd krpt me awake
Stayed 3 nights in Mar 2024

6/10 Okay

Tony

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The floor and bathrooms could use a intense cleaning. The check in was great. She was very friendly.
Stayed 3 nights in Mar 2024

8/10 Good

Jennifer

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Easy walking to all our favorite places! Beautiful view..
Stayed 2 nights in Mar 2024
Response from Staff on 18 Mar 2024
Thank you for staying with us during your recent visit to Ocean City. Your kind words are appreciated and helps motivate our staff. We hope to see you again in the future.

8/10 Good

Crystal

Stayed 6 nights in Sep 2023

8/10 Good

Morgan

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Dwayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jana

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious rooms, and pet friendly!
Stayed 1 night in Oct 2023

6/10 Okay

Andra

Stayed 3 nights in Oct 2023

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very pleased with my stay. The really nice part is I brought my dog along.
Stayed 3 nights in Oct 2023

10/10 Excellent

Tamyah

Stayed 1 night in Oct 2023

4/10 Poor

Matthew

Disliked: Cleanliness, property conditions & facilities
The place is dirty, lamps were rusty, sliding glass door was destroyed and wouldnt lock. One elevator was broken. Would not stay here again. Its a dump.
Stayed 1 night in Oct 2023

10/10 Excellent

Balwinder Singh and Sukhdeep

Stayed 2 nights in Aug 2023

4/10 Poor

Paula

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The balcony was filthy, unsafe,bright lights on balcony. The room and bathroom was clean.
Stayed 2 nights in Oct 2023

8/10 Good

Aubree A.

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Tidy, friendly, great location
Very clean, front staff very friendly. Great for dogs. Needs renovation, but on the other hand that’s what keeps it affordable.
Stayed 1 night in Oct 2023

6/10 Okay

Brenda

Stayed 1 night in Oct 2023

10/10 Excellent

John

Travelled with pets, Travelled with partner
Liked: Amenities
Great location, big rooms, very friendly staff and good prices.
Stayed 5 nights in Oct 2023

10/10 Excellent

Marlene

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You could bring your dog.
Stayed 2 nights in Oct 2023

6/10 Okay

Patricia

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Just Okay
Building definitely needs some repairs and updating. Second elevator was not working - yet again as we’ve stayed here before a few times and the same situation of just one elevator working. Room was mostly clean and beds were comfortable. Staff is friendly.
Stayed 2 nights in Oct 2023

6/10 Okay

Karen

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed at the Paradise Plaza several times because of its location and pet friendly policy. Some paint and updates would be great and make the hotel more modern. The water pressure in the shower was not enough to wash the shampoo out of my hair. The bathroom door didn't latch. There is a door to the outside that is never locked. The outlets were behind the headboard and inaccessible for charging electronics. The staff were friendly and made us feel comfortable. We made sure not to order from the restaurant there which was awful the last time.
Stayed 2 nights in Oct 2023

8/10 Good

Musa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
It was good very pet friendly we had a good tome
Stayed 1 night in Oct 2023

6/10 Okay

Tiffany

Travelled with group
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Staff members are great
Great staff. Friendly and helpful.
Stayed 3 nights in Sep 2023

6/10 Okay

Pandy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2023

4/10 Poor

john p

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs a real updating. Ants in room, homeless sleeping outside, parking lot filthy. A typical overused boardwalk hotel
Stayed 3 nights in Sep 2023

6/10 Okay

Cathy, annapolis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Pool trash on bottom, no table on balcony as other units, no soap in dispenser, sofa bed horrible sleeping on springs , great location though
Stayed 2 nights in Sep 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Terry

Travelled with pets
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
All the Properties. In that aea are very old, needs a lot of upgrades. Even the curtains are old and dirty. Needs replaced
Stayed 3 nights in Sep 2023

8/10 Good

Donna

Liked: Staff & service
Stayed 2 nights in Sep 2023

6/10 Okay

David

All was good except…
Parking was a problem. Not enough handicap spots. Had a problem with one of the guests. There was a cone in an empty parking spot and when my wife moved the cone, she got into a argument with the guest who said they were told they could reserve the spot.
Stayed 3 nights in Sep 2023
Response from Paradise Plaza Inn on 12 Sept 2023
Hello David, please accept our sincere apologies for any issues you encountered. We take this feedback very seriously and will bring these claims to our management. We truly hope we can make up for this experience in the future.

8/10 Good

Gary

Liked: Staff & service
Location to the beach and boardwalk
Stayed 3 nights in Sep 2023

6/10 Okay

John, DUSHORE

Travelled with family
Disliked: Property conditions & facilities
We stayed at Paradise Plaza Inn years ago, and were sorry to see how it has gone downhill. We arrived early and while hopeful, didn't expect to get a room. We were told that no rooms were available, but they would contact us when our room was available. After an hour or so (with no word on the room) we stopped back in, and were given keys to our room. Obviously it had been ready, but we were not contacted. One of the two elevators were broken. A leaking pipe was located in the hallway on our floor(5th) and had buckets under it to catch the water. The elevator and leaky pipe were never addressed during our stay. At one point someone reported a fire in the hotel. The fire emergency lights did blink on and off, but there was no alarm to let people know of a possible fire. Thankfully it turned out to be something of a minor consequence, and even though the fire company was on hand, we were allowed back into the hotel after about half an hour or so. I love dogs, but know some people do not. Apparently the hotel is very dog friendly, and there were dogs all over the place. So, if you are allergic or afraid of dogs, I would recommend a different hotel. There was trash located near the pool area and remained there for at least three days, and was falling out of the container onto the ground before being emptied. The hotel is conveniently located to the boardwalk and many restaurants. We did see some nicer hotels that we may stay at if we visit Ocean City again.
Stayed 3 nights in Sep 2023
Response from Paradise Plaza Inn on 12 Sept 2023
Hello John, we are so sorry to hear about the issues you encountered during your stay. Please accept our sincere apologies for any inconvenience caused. We assure you that we take your feedback very seriously and will bring these claims to management. We truly hope we can make up for this experience in the future.

10/10 Excellent

Doug

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Paradise Plaza Inn on 12 Sept 2023
Hello Doug, thank you for the review. We are so glad you enjoyed your stay with us. We hope to have you again!

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Needs renovation, but very good location
Stayed 2 nights in Aug 2023
Response from Paradise Plaza Inn on 12 Sept 2023
Hello Margaret, we are glad you enjoyed your stay with us. We appreciate your feedback and will bring this concern to management. We hope to have you again!

4/10 Poor

Daniel

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Paradise Plaza Inn on 5 Sept 2023
Hello Daniel, we are so sorry that you did not enjoy your stay with us. Please accept our sincere apologies for any issues you encountered. We truly hope we can make up for this experience in the future.

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fridge door needs some work. Good stay overall.
Stayed 2 nights in Sep 2023
Response from Paradise Plaza Inn on 5 Sept 2023
Hello Phillip, we are glad you enjoyed your stay with us. We appreciate your feedback and will make management aware of this concern. We hope to have you again!

2/10 Terrible

Olesya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was horrible, stayed there for one night and asked for refund for the other 3 nights. Dirty, old, smelly and disgusting. Would not recommend this place to anyone!
Stayed 4 nights in Aug 2023
Response from Paradise Plaza Inn on 5 Sept 2023
Hello Olesya, we are so sorry to hear about the issues you encountered during your stay. Please accept our sincere apologies for any inconvenience caused. We understand your frustration and assure you that we take your feedback very seriously, and we will bring these claims to management. We truly hope we can make up for this experience in the future.

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was okay the chairs were ripped and the cushion was showing. The hotel needs to be upgraded the door handle was broken and hard to open the doir
Stayed 1 night in Sep 2023
Response from Paradise Plaza Inn on 5 Sept 2023
Hello Sarah, we are so sorry to hear that you did not fully enjoy your stay with us. Please accept our sincere apologies for any issues you encountered. We take this feedback very seriously and will make management aware of these claims. We truly hope we can make up for this experience in the future.