Ratings based on 232 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Nanuet, NY

Posted 10/03/2015
Pros: the studio apt. setup.
Cons: the location of the front desk and how you get into the hotel after hrs.
Location: Nanuet,NY . shoppingis near by.
It was nice and I was comfortable. my only concern was not really liking how to adjust the room temp and turn off all the lights.
Comment from Hotel Management
13/03/2015 by david.mignano@ihg.com, Hotel Management
Hello Nyeila, Thank you for staying with and for sending your feedback! We are very appreciative of your 5 star review! We glad to hear you found your room to be comfortable. If we have the pleasure of welcoming you in the future we would be more than happy to assist with the room temperature and any questions you have regarding the lights. Best Regards, Dave M. Guest Services
4 out of 5
Recommended
for Everyone
by A verified travellerfrom london

Lovely hotel close to great shopping area

Posted 10/03/2015
Home away from home. Clean rooms with very comfy bed. Friendly and helpful staff. Nice location, close to great shopping malls. Only negative is the laundry area. Most of the dryers were not in service. Otherwise. Great hotel. I will be going back.
Comment from Hotel Management
13/03/2015 by david.mignano@ihg.com, Hotel Management
Hello Royes, Thank you for staying with us and for taking the time to write your review. We hope that your trip to the US was a great one. Hearing that you found us to be your "home away from home" is heartwarming and we thank you. We are also happy to hear that you found our staff to be "friendly and helpful." We do apologize about the dryers. We have been working closely with our vendor to make sure that all dryers are operational and by the time you return we should have all operational. We look forward to seeing you again! Best Regards, Dave M. Guest Services
2 out of 5
by A verified traveller

Posted 24/02/2015
인근 마트 및 쇼핑몰 있어 생활하기에 편리함. 더불어 저렴한 호텔 가격과 주방 공간이 갖추어져 있어 알뜰하게 생활하기에는 부족함이 없음. 단, 주방 싱크대 및 책상에 개미 다수 발견 되었고, 룸 정리 서비스 기본 7일에 한번 주기임.
3 out of 5
Recommended
for Families
by TAMEKIAfrom Chesapeake, VA

Coming home for the weekend

Posted 07/01/2015 on Hotels.com
I'm in the military, and coming home is always comforting to me. I have stayed at this hotel a few times before. Everything was wonderful, except I did have stains on one of my pillowcases, and the towel rack broke on my last day there. I was concerned because I had my 7 year old daughter with me and she could have gotten hurt. The front desk assured me though that it would be fixed right away. Other than that it is a food hotel to stay at.
Comment from Hotel Management
14/01/2015 by Dave, Hotel Management
Hello Tamekia, Thank you for your service to our country. We appreciate your repeat stays with us and for taking the time to send your feedback. We are thankful to you for your repeat stays with us and we are glad to hear that you enjoyed your time here. We are concerned about the issues you encountered though. Stains on a pillowcase are certainly not up to our standards, and we absolutely would recommend you to inform us as soon as possible if this happens so we can get a replacement immediately. We hope to have the pleasure of welcoming you again when you return home.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Mascouche

J'ai aimé

Posted 28/12/2014
Pros: L'état de la chambre, les toilettes et le grand réfrigérateur.
Cet hôtel est bien situé. Il est très propre. Rien à dire de négatif. Pour une nuit, c'était fantastique. J'aurais aimé passé plusieurs jours.
Comment from Hotel Management
04/01/2015 by Candlewood Suites Nanuet, Hotel Management
Bonjour voyageur, Merci de rester avec nous et pour écrire votre avis. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour chez nous. Nous espérons avoir le plaisir de vous accueillir à nouveau à l'avenir. Cordialement, Dave M. Services à la Clientèle
3 out of 5
by A verified travellerfrom Maine

Amenities

Posted 14/12/2014
I was disappointed the amenties. Most places have a place to have A complimentary breakfast even when they have suites.
Comment from Hotel Management
16/12/2014 by Candlewood Suites Nanuet, Hotel Management
Hello Mike, Thank you for staying with us and for taking the time to send your feedback! As you mentioned we do not have a complimentary breakfast here, but that does not mean we don't have breakfast options. By not having a complimentary breakfast we are able to pass the savings along to you, the guest. We routinely are cheaper than other hotels in the area and this is one of the reasons why. We do have some quick items for purchase in our Candlewood Cupboard and all of our rooms have kitchens in them. We also have a Target next door with a grocery section if one would like to make breakfast in the morning. If cooking is not on the schedule we also have an IHOP directly next door and guests have routinely expressed their desire to stay here and take the savings over there. They have told us they can get our room and a better breakfast than a hotel for a cheaper overall price than one with complimentary offerings. We hope to have the pleasure of welcoming you again in the future and would be happy to share all the different options available for all meals. Happy Holidays! Dave M. Guest Services
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Thailand

Great place for a long or short stay

Posted 12/12/2014
Pros: Overall comfort and cleanliness, full kitchen, quiet neighborhood.
Cons: Faster Internet, wider variety of TV channels
Location: There are several shopping centers nearby, but not much else. Nanuet is a residential community, not a tourist attraction.
A room at Candlewood Suites is more like staying in an apartment than a hotel or motel. The suites are spacious and features full kitchen including stove-top burners .
Comment from Hotel Management
16/12/2014 by Candlewood Suites Nanuet, Hotel Management
Hi Bill, Thank you for staying with us and for taking the time to write your review! We appreciate your kind words and are glad to hear that you found us to be more like an apartment. As an extended stay hotel we strive to provide a "home away from home and that starts with the room layouts." While our area certainly isn't a tourist attraction like NYC there are many activities to do in the area. Lucky Strike Lanes, Levity Live Comedy Club, Dave & Busters, 3 movie theaters including an IMAX theater, an ice skating rink, a few golf courses, the Rockland Boulders Professional Baseball team, and beautiful Nyack Waterfront some examples of the attractions within 15 minutes of our location. If you go a little further you also get to Bear Mountain and West Point. If we have the pleasure of welcoming you again please stop by the front desk and we will be more than happy to give you information on all these attractions and more. Happy Holidays! Dave M. Guest Services
5 out of 5
Recommended
for Couples
by jeanfrom pa

jean

Posted 03/12/2014 on Hotels.com
good
Comment from Hotel Management
12/12/2014 by Dave, Hotel Management
Hi Jean, Thank you for staying with us and for sending your feedback! We are glad to hear that you found your stay to be good. We hope to have the pleasure of welcoming you again in the future! Best Regards, Dave M. Guest Services
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Convenient, clean and friendly.

Posted 28/11/2014 on Hotels.com
Convenient, clean and friendly. It seems to be a residence place and the hall smelled of cooking odors - a little off-putting and not a deal breaker as I booked again for my return trip.
Comment from Hotel Management
02/12/2014 by Dave, Hotel Management
Hello Traveler, Thank you for staying with us and for taking the time to write your review! We are so happy to hear that you found our hotel to be "convenient, clean, and friendly. " We are an extended stay hotel so we do have guests here long term, but we welcome anyone of any length stay. We are so happy to hear that you will be coming back for your next trip and we can't wait to see you! Best Regards, Dave M. Guest Services
3 out of 5
Recommended
for Families
by Keith

This traveller left a rating score only Posted 26/11/2014 on Hotels.com