Ratings based on 225 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Mascouche

J'ai aimé

Posted 28/12/2014
Pros: L'état de la chambre, les toilettes et le grand réfrigérateur.
Cet hôtel est bien situé. Il est très propre. Rien à dire de négatif. Pour une nuit, c'était fantastique. J'aurais aimé passé plusieurs jours.
Comment from Hotel Management
04/01/2015 by Candlewood Suites Nanuet, Hotel Management
Bonjour voyageur, Merci de rester avec nous et pour écrire votre avis. Nous sommes heureux d'apprendre que vous avez apprécié votre séjour chez nous. Nous espérons avoir le plaisir de vous accueillir à nouveau à l'avenir. Cordialement, Dave M. Services à la Clientèle
3 out of 5
by A verified travellerfrom Maine

Amenities

Posted 14/12/2014
I was disappointed the amenties. Most places have a place to have A complimentary breakfast even when they have suites.
Comment from Hotel Management
16/12/2014 by Candlewood Suites Nanuet, Hotel Management
Hello Mike, Thank you for staying with us and for taking the time to send your feedback! As you mentioned we do not have a complimentary breakfast here, but that does not mean we don't have breakfast options. By not having a complimentary breakfast we are able to pass the savings along to you, the guest. We routinely are cheaper than other hotels in the area and this is one of the reasons why. We do have some quick items for purchase in our Candlewood Cupboard and all of our rooms have kitchens in them. We also have a Target next door with a grocery section if one would like to make breakfast in the morning. If cooking is not on the schedule we also have an IHOP directly next door and guests have routinely expressed their desire to stay here and take the savings over there. They have told us they can get our room and a better breakfast than a hotel for a cheaper overall price than one with complimentary offerings. We hope to have the pleasure of welcoming you again in the future and would be happy to share all the different options available for all meals. Happy Holidays! Dave M. Guest Services
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Thailand

Great place for a long or short stay

Posted 12/12/2014
Pros: Overall comfort and cleanliness, full kitchen, quiet neighborhood.
Cons: Faster Internet, wider variety of TV channels
Location: There are several shopping centers nearby, but not much else. Nanuet is a residential community, not a tourist attraction.
A room at Candlewood Suites is more like staying in an apartment than a hotel or motel. The suites are spacious and features full kitchen including stove-top burners .
Comment from Hotel Management
16/12/2014 by Candlewood Suites Nanuet, Hotel Management
Hi Bill, Thank you for staying with us and for taking the time to write your review! We appreciate your kind words and are glad to hear that you found us to be more like an apartment. As an extended stay hotel we strive to provide a "home away from home and that starts with the room layouts." While our area certainly isn't a tourist attraction like NYC there are many activities to do in the area. Lucky Strike Lanes, Levity Live Comedy Club, Dave & Busters, 3 movie theaters including an IMAX theater, an ice skating rink, a few golf courses, the Rockland Boulders Professional Baseball team, and beautiful Nyack Waterfront some examples of the attractions within 15 minutes of our location. If you go a little further you also get to Bear Mountain and West Point. If we have the pleasure of welcoming you again please stop by the front desk and we will be more than happy to give you information on all these attractions and more. Happy Holidays! Dave M. Guest Services
5 out of 5
Recommended
for Everyone
by A verified traveller

Traveling with pets

Posted 27/10/2014
Probably the nicest place we have stayed with pets. Plenty of space and pleasing to be in.
Comment from Hotel Management
31/10/2014 by Candlewood Suites Nanuet, Hotel Management
Hello Traveler, Thank you for staying with us and sending your feedback! We are glad to hear that we were "the nicest place you have stayed with pets." We love to see our furry companions here. We look forward to seeing you again in the future! Sincerely, Dave M. Guest Services.
2 out of 5
Recommended
for Business Travellers
by Matt R.from Candlewood Suites, Nanuet, NY

Not What I Expected

Posted 27/10/2014 on Hotels.com
The Hotel was not what I expected. The nightly rate was equal to Homewood Suites, Comfort Suites and Hampton Inn. The rooms were also smaller in comparison to the Homewood Suites for a like cost room. To compare with Homewood Suites, you have to pay for everything separate and Candlewood Suites, including coffee packets for your room. There is no dining hall and no complimentary breakfast. Homewood suites offers a complimentary upscale breakfast and complimentary Upscale Dinner everyday for its guests. Also, the clientele at this Candlewood Suites were predominately foreign and European. This place was more like a refuge camp. Predominately, whole families were staying here, not single business men. The men would gather and load into a bus outside the hotel every morning and go to work. The women would stay behind with the children. In the evening there were several meetings in the hallway, in foreign tongue amongst the males, which I had to listen to in my room. I eat a special diet which I must prepare, so the kitchenettes are nice; nicer at Homewood Suites though. I also work third shift was traveling and need to sleep during the days. Homewood Suites offers separate rooms with doors to muffle outside or hallway noise. Overall, I will not be staying here again. There are more premium places to stay for the same or less cost. Amenities were just not there.
5 out of 5
Recommended
for Business Travellers
by jamesfrom Hoboken

Unbelieveable value.

Posted 13/10/2014 on Hotels.com
I was amazed at the value for the money spent. Great room, well appointed with modern styling and a great price. I will always look for Candlewood Suites in my future bookings.
Comment from Hotel Management
19/10/2014 by Dave, Hotel Management
Hello James, Thank you for staying with us and for taking the time to leave your feedback. We are thrilled to hear that you were "amazed at the value" and we are glad that you enjoyed your time here. We are very thankful to hear that you will seek out other Candlewood Brands! We hope to see you again soon in the Nanuet Candlewood. Sincerely, Dave M. Guest Services.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location.

Posted 09/10/2014
There was construction undergoing during my stay. Not that noisy. It's good to have a Costco beside the hotel where I can find food to eat.
5 out of 5
Recommended
for Couples
by Jenniferfrom Va

Nice stay

Posted 05/10/2014 on Hotels.com
Another pleasant stay. Minor snaffu with having no bath towels in the room but just picked some up from the front desk. Other than that a very nice stay. Room was clean, gym was clean.
Comment from Hotel Management
14/10/2014 by Dave, Hotel Management
Hello Jennifer, Thank you for staying with us and for taking the time to write your review. We are glad to hear that you have "another pleasant stay" Feedback like this always warms our hearts. We do apologize about the snaffu with the towels but are happy to hear it was handled promptly. Your comments will be passed along to the proper department so it does not happen again. We look forward to seeing you again! Best Regards, Dave M. Guest Services
2 out of 5
Recommended
for Overnight Stay Before Destination
by Kingliqsfrom Queens

Not a Clean stay

Posted 29/09/2014 on Hotels.com
I like the size of the room. My only issue is that the room was very dirty. Carpet was very dirty.
2 out of 5
by A verified traveller

Had some problem issues

Posted 18/09/2014
We had no hot water out first night. Right after they got that fixed the AC broke down and did not get fixed for 2 days and several trips to the front desk. The hotel was ok otherwise but their maintenance definitely needs to be improved
Comment from Hotel Management
22/09/2014 by Candlewood Suites Nanuet, Hotel Management
Hello traveler, Thank you for staying with us and for taking the time to send your feedback. We are sincerely sorry about the troubles you experienced during your stay. We did have a known issue with the hot water heater for a brief period, but maintenance was able to rectify it as soon as they became aware. We apologize about the problems with your A/C. Our maintenance team usually has repairs completed shortly after they are reported and your words will be passed to the appropriate departments for review. We hope to have the opportunity to welcome you again! Best Regards, Dave M. Guest Services