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Reviews of Clarion Inn

2.5 out of 5
Clarion Inn
564 Warrenton Road, Fredericksburg, VA

Reviews

6.8
Rating 10 - Excellent. 236 out of 1002 reviews" "
Rating 8 - Good. 295 out of 1002 reviews" "
Rating 6 - Okay. 204 out of 1002 reviews" "
Rating 4 - Poor. 142 out of 1002 reviews" "
Rating 2 - Terrible. 125 out of 1002 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

gerald

Stayed 1 night in Apr 2024

2/10 Terrible

Scott, Wethersfield

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is an unsafe dump. Dirty floors. Ripped curtains, run down buildings. We did not stay after reviewing two rooms. I made the reservation online without seeing the property and they would only refund 1/3 of what I paid. Do not fall for the nice pictures online. Do not stay here.
Stayed 1 night in Mar 2024

4/10 Poor

Karl

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old property, smelled like dog, all the stuff for coffee but no coffee maker, no hot water at 9:15 AM not worth $120
Stayed 1 night in Mar 2024

10/10 Excellent

Angelyna

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay
Stayed 1 night in Mar 2024

10/10 Excellent

Elena

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The night staff’s Allan was fabulous then when I went to get breakfast I was told I could get danish a coffee but nothing was ready the morning staff was rude and unprepared and I had to pay 100 dollar deposit for what a rude morning staff’s and no breakfast to tell me I could try there new restaurant that jutst opened the night before never again and I have a lot of friends and family that travel through the area thanks Allan sorry you have great skills with such a crappy staff and hotel
Stayed 1 night in Mar 2024

6/10 Okay

Amber

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The top floor was condemed and not even noted on the website.
Stayed 1 night in Dec 2023

8/10 Good

Sandra

Stayed 1 night in Feb 2024

6/10 Okay

George

Liked: Staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

TOM

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property Is Dirty And Very Unsafe.Second Floor Is Condemned.2x4's Everywhere To Support The Second Floor From Collapsing.Stepped Outside At 2am in the morning,to take my dog out and there was people walking around that looked very suspicious.Overall,Very Disappointed.I WILL NOT be staying here again.I WOULD NOT recommend this place to anyone.
Stayed 4 nights in Dec 2023

8/10 Good

India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

Whitney

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

JULIE

Liked: Staff & service
Disliked: Property conditions & facilities
I understand you are working on renovations but a lot needs to ge accomplished!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Victoria

Stayed 2 nights in Dec 2023

6/10 Okay

cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Excellent staff, building literally falling down. Booked for the pool/hot tub but notified it's been closed for months but still advertised as available.
Stayed 1 night in Dec 2023

4/10 Poor

Sacha

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!
We have stayed at this hotel for years! One of the main reasons is the wonderful service that we have always received from Alan. He is always friendly, accommodating, and informative It is obvious that he loves his job and helping people. We also love this hotel because of the indoor/outdoor pools, large rooms, and comfortable beds. We highly recommend this hotel!
Stayed 1 night in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service
The website and even the sign out front claimed an indoor pool and spa. Unfortunately, those are unavailable due to renovations but that should be revealed before arrival. The breakfast was limited but still very good. The staff were all friendly, personable and service oriented. I would stay there again.
Stayed 1 night in Dec 2023

4/10 Poor

Thomas

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool and hot tub inop no restaurant or bar and had to run hot water for 30 minutes to get hot water for shower.
Stayed 4 nights in Nov 2023

4/10 Poor

Paul

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Peter

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
I found two roaches in my room. The smoke alarm malfunctioned and woke me in the middle of the night--twice. At 630 am there was no hot water. The staff was generally kind and helpful.
Stayed 2 nights in Nov 2023

10/10 Excellent

WILLIAM

Stayed 1 night in Nov 2023

4/10 Poor

Donovan

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pool and hot tub were closed even though it said they were open in the listing and on the marquee. Entire hotel under construction. 2nd floor was condemned and roped off
Stayed 1 night in Nov 2023

6/10 Okay

theodore r

Business traveller
Liked: Staff & service, property conditions & facilities
Front end staff was very good to deal with or not a hard location to find.
Stayed 1 night in Oct 2023

2/10 Terrible

DEBORAH

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
5 dead roaches on the flor by sinks.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Theodore

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
WORST HOTEL EVER
The room smelled so bad of musty odor. Went to front desk and asked for lysol to spray the room, they had none. Sign outside on billboard said high-speed internet what a joke. I was in room 116 and it keep saying I was too far away. It said free breakfast another joke, I thought i would get a breakfast where I can have cereal or eggs etc no it was a grab and go. I stay in choice hotels when i go on vacation and this was the worst hotel ever.i will never stay there again and I will let others know not to stay there using Facebook i rate this hotel - 5
Stayed 1 night in Sep 2023

4/10 Poor

Scot

Stayed 1 night in Sep 2023

10/10 Excellent

sarita

Stayed 1 night in Sep 2023

10/10 Excellent

Brandy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Wonderful staff! Comfortable beds. Nice breakfast selection of grab and go items. Good prices.
Stayed 2 nights in Sep 2023

10/10 Excellent

qing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good
Stayed 1 night in Sep 2023

2/10 Terrible

Holly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Michelle

Liked: Staff & service
My car broke down while traveling, and needed to be repaired overnight. This place was close by, and bonus: had a pool! I was grateful it was there
Stayed 1 night in Aug 2023

4/10 Poor

Rolando

Travelled with family
Disliked: Property conditions & facilities
No whirlpool
The reason we picked it was for the whirlpool/jacuzzi. It wasn’t open only outdoor pool and the place was under construction throughout the place. There was no milk for cereal in the morning and no coffe
Stayed 1 night in Aug 2023

2/10 Terrible

Stephanie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival we were told that the indoor pool and hot tub were not working. Also, that there was no hot breakfast as advertised. It would only be a grab and go breakfast. I believe that this should be advertised on their website as you clearly aren't getting what you are paying for. The walls around the entire property were being held up by 2 by 4s. When we got into the room the furniture was all stained and dirty. The room had cockroaches in it. When we went to the front desk and told them about the cockroach infestation they did not question it one bit. There were people out partying at the pool at all hours of the night. Needless to say we did not stay here and would not recommend this place to anyone!
Stayed 1 night in Aug 2023

2/10 Terrible

Ihor

Stayed 1 night in Aug 2023

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Ronald

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Mixed emotions
My stay at the Clarion Inn was a pleasant one, except there were no towels or wash clothes on the second day. Each trip to the front counter was met with excuses, as to why there were no towels. I had to shower and dry off with my clothing.
Stayed 2 nights in Aug 2023

2/10 Terrible

Robert

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sketchy
Whole upstairs was deemed not safe Indoor pool and hot tub were closed for cleaning wasnt sure when it would open back up just overall very sketchy place
Stayed 3 nights in Aug 2023

8/10 Good

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the price
Alan made the stay wonderful.
Stayed 2 nights in Jul 2023
Response from AGM on 30 July 2023
Dear Jamie, Thank you for taking the time to give insight on your recent visit to the Clarion Inn. We are pleased to hear that you enjoyed your stay and will be sure to pass along your compliment to Allan. We do hope that you and your family will visit with us again soon! Best Regards, Rachael Washington - Assistant General Manager / Clarion Inn

10/10 Excellent

Yajaira

Travelled with family
Yes
Stayed 1 night in Jul 2023
Response from AGM on 30 July 2023
Dear Yajaira, Thank you for your review! We are glad you enjoyed your accommodations and do hope to see you again in the near future.. Best Regards, Rachael Washington - Assistant General Manager / Clarion Inn

6/10 Okay

Anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Would not recommend
Stayed 1 night in Jul 2023
Response from AGM on 30 July 2023
Dear Anthony, Thank you for the feedback. We do apologize that we failed to meet your expectations but do hope that you may reconsider and give us another opportunity to properly host you and your family. We are currently underway for renovations, which serves to provide updated rooms, its furnishings and an oversll more modern look and feel for Clarion Inn and ask you to join us in this progress. Thank you again and we hope to see you in the near future! Best Regards, Rachael Washington - Assistant General Manager / Clarion Inn

8/10 Good

Carolyn, Elmira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were disappointed the indoor pool and hot tub were not open. Staff was very friendly and placed us in a non-smoking room which was wonderful!
Stayed 1 night in Jul 2023
Response from AGM on 30 July 2023
Dear Carolyn, Thank you for taking the time to provide insight on your most recent stay. We do apologize that our indoor pool was unavailable due to maintenance working on repairs.. It is a work in progress at the moment. We are pleased to hear that our desk staff were pleasant and accommodated you to make your experience all the more better.. we will be sure to pass along your kind review in an effort to encourage them to keep up the good work!! Thank you again for the feedback and we hope to see you and your family in the near future.. Best Regards, Rachael Washington - Assistant General Manager / Clarion Inn

2/10 Terrible

Nathalie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Old, smelling like mold.. no key to enter room had to ask staff if locked out. No milk with cereal at breakfast
Stayed 1 night in May 2023

6/10 Okay

Tanya

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Cozy but probably won't return
Well, the hotel said I could not check in early. Yet, the hotel was only partially full. I did not have a key card for my room. So, I had to ask someone from the front desk to let me in everytime I left and came back. They said the key card system was updating. Upon entry, the room had a stale smell, not pleasant(moldy). I used the air freshener from my car. It was a double room, but only one set of linens. The security blinds were very worn in certain areas. So if the lights were on, someone could definitely see in your room. However, I did have a very comfortable sleep. The beds were cozy. The front desk staff was also very pleasant and courteous.
Stayed 1 night in May 2023

6/10 Okay

Oliver

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

Vonkesha

Disliked: Cleanliness, property conditions & facilities
We just checked out from this POS this morning. We were in town for my Daughter's graduation. The property had a smell soon as we entered the lobby. We were hesitant to stay but do to a time crunch we stayed. The keylocks didn't work. And we had to have guess services let us in. Which made us feel like we had no privacy. The rooms had the same smell as the front lobby. There was also a notice on the propertys wall...to not rent the upstairs due to it being unsafe. The whole hotel needs to be torn down. The rooms also had roaches...and the mattress covers had stains. Do not stay at this establishment. It wasn't worth the cost.
Stayed 2 nights in May 2023

6/10 Okay

corina

Travelled with family
Liked: Cleanliness, room comfort
Pool area and outside commons are very tired. needs update.
Stayed 1 night in May 2023

8/10 Good

Sonia

Stayed 1 night in May 2023

2/10 Terrible

Jamie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I ended up eating the money I spent on this place (because I booked through Expedia) and stayed at another HOTEL. First off this property is listed as a hotel it is not, it is a motel. Before booking I made a point to read through reviews, I have no idea how this hotel has so many good reviews. First off the hotel looks closed down when walking up. The check in staff was super nice and friendly. The first sign I was probably not in a safe spot is the sign they have hanging up that says no one with in a 50 mile radius is allowed to stay at their hotel. The second sign was signing an additional document saying that I would not not bring drugs, openly drink alcohol, keep the noise down and some other weird random stuff. As I drove around to my room I seen a couple of cars in the parking lot that looked like they were being lived out of and people hanging out in them. As I walked to my room which I felt unsafe, the building was literally falling apart, painted plywood up as a wall, unfinished areas. As I entered my room it smelled awful. The lights flickered, covers to plugs in were falling off, nasty brown stuff running down the wall. When I pulled the blankets back and the top sheet to check, you could tell the bottom sheet at not been washed as there was brown stuff on it like something had spilled. The curtains were tattered and piece of toilet paper was being used to cover the peep hole in the door. Noisy dog barking in the next room. Pictures on website are deceiving.