Dear Bishop Delroy, Our pleasure hosting you during your recent stay. We are delighted to know that you and your wife enjoyed your time with us. We appreciate your feedback and support, and look forward to welcoming your family to our hotel on your next visit to Niagara Falls. Until then our best wishes! Thanks & regards, Guest Services

Dear Karly, Thank you for choosing to stay with us and for your great review. We are happy to know that you had a wonderful time with us. We appreciate your feedback and support, and hope to see you again soon. Until then our best wishes! Thanks & regards, Guest Services

Dear Naaman, Thank you for being our guest at Country Inn & Suites Niagara Falls. We are happy to know that you had a wonderful stay and enjoyed our convenient location in particular. We appreciate your feedback and support, and look forward to having the pleasure of hosting you again soon. Until then our best wishes! Thanks & regards, Guest Services

Dear Lori, We are sorry to hear that you had intended to cancel your reservation due to a family emergency. However, it shows on Expedia that your reservation was not cancelled so we kept the room for you and marked it as a no-show. Also you booked a special rate with Expedia with the cancellation policy stating that "all cancellations are charged the full cost of stay". We understand your disappointment and suggest that going forward please feel free to contact the booking party or the hotel if you have any questions or your travel plan changes so we are informed and able to assist you as much as we can. We'd appreciate your understanding and do hope for an opportunity to host you during a future visit. Thanks & regards, Guest Services

Dear Maureen, Thank you for spending time with us and for writing us a great review. We are pleased to know that you had an enjoyable stay, and liked our convenient location close to the falls in particular. We appreciate your feedback and support, and look forward to seeing you again soon. Thanks & regards, Guest Services

Dear Arulnesan, Thank you for staying with us and for leaving us a high score. We are delighted to know that you had a wonderful experience with us. We appreciate your feedback and support, and look forward to hosting you again soon! Our best wishes! Thanks & regards, Guest Services

Dear Trina, Our pleasure to host you during your recent stay in Niagara Falls, and thank you for writing us an awesome review. We are delighted to know that you had a wonderful stay and enjoyed our convenient location in particular. We appreciate your feedback and support, and look forward to welcoming you back soon again for another memorable experience. Until then our best wishes! Thanks & regards, Guest Services

Dear Joel, thank you for taking the time to leave us a great review. We are happy to hear that you had a wonderful experience staying with us. We appreciate your feedback and will use it to finetune our operations in the hope that we can exceed your expectations on your future stays with us. Best Regards, Guest Services

Dear Calvin, Our pleasure to have you stay with us! We appreciate you taking the time to write us a review, and we are pleased to know that you enjoyed your time with us. As for parking, like most of the hotels in Niagara Falls we charge a fee for the optional service and our upper management reviews it regularly to ensure it's competitively priced. We'd appreciate your understanding and patience in this regard. We are grateful for your valuable feedback on the breakfast and will for sure share it with our breakfast team for improvement actions to better guest experience. Again our sincere thanks for your candid feedback. You take care. We look forward to hosting you again soon. Thanks & regards, Guest Services

Dear Rod, Thank you for sharing your feedback with us. While we are pleased to hear that you found our hotel nice and clean and the shower strong, we are saddened to know that the taxes and parking charges dampened your good experience with us. Taxes are government mandatory. Our parking charge is marked on Expedia website, and all the taxes and fees are listed during the booking process and is sent to each guest via Expedia Message Center after each reservation is created. We'd appreciate your understanding and suggest in the future feel free to contact us before arrival so we can better assist you with any questions or concerns. Thanks & regards, Guest Services

Dear Lori, Thank you for staying with us and for your great review. We are pleased to know that you enjoyed your time with us. We appreciate your feedback and support, and look forward to hosting you again soon. All the very best! Thanks & regards, Guest Services

Dear Viviana, Thank you for staying with us and for your suggestion for the breakfast. We are happy to hear that you had a great stay and found our staff friendly. We appreciate your suggestion and will for sure share it with our breakfast team to improve the quality and variety of the food options. Again thank you for your valuable inputs. We look forward to hosting you again soon. All the very best! Thanks & regards, Guest Services

Dear Kristen, Thank you for staying with us and for writing us a candid review. While we are pleased to know that your overall stay was satisfactory, and you enjoyed our convenient location close to the falls, we are sorry for the concerns you shared about our breakfast and the room condition. We appreciate your feedback and will be sharing it with our upper management and appropriate departments for improvement actions to better guest experience. Again our sincere thanks for your informative inputs. We hope to continue to provide great experiences for you, and look forward to welcoming you back for a much-improved experience during a future visit. Thanks & regards, Guest Services

Dear Randy, Thank you for staying with us and for your great review. We are happy to know that you had a wonderful stay and enjoyed our amenities and services. We appreciate your business and support, and look forward to hosting you again soon. Thanks & regards, Guest Services

Dear Danny, Thank you for choosing to stay with us and for your good review. We are pleased to hear that you enjoyed your time with us. We appreciate your business and support, and hope to see you again soon. Our best wishes! Thanks & regards, Guest Services

Dear Dale, Thank you for staying with us and for your good review. We are pleased to know that you had an enjoyable stay, and liked our convenient location within walking distance to all the major attractions in Niagara Falls. We appreciate your feedback and support, and hope to have the pleasure to host you again soon. Our best wishes! Thanks & regards, Guest Services

Dear Abhishek, Thank you for choosing to stay with us and for sharing your great review. We are delighted to know that you had a wonderful experience with us. We appreciate your business and support, and look forward to hosting you again soon. Until then our best wishes! Thanks & regards, Guest Services

Hello Ray,Thank you for making Country Inn and Suites a part of your travel plans. We appreciate your kind rating and hope you had an overall pleasant visit with us. However, we regret your disappointment with our parking fee. Please know we review our pricing regularly to make sure that we are priced competitively. We value your feedback and would love to see you again on your future visit to the area.RegardsGuest Services

Dear Walid, Thank you for posting a good score regarding your recent stay. We are pleased to know that you enjoyed your time with us. We appreciate your feedback and look forward to welcoming you back soon again for another wonderful experience. Our best wishes! Thanks & regards, Guest Services

Hello Carolyn,Thank you for your review. The safety and well-being of our staff and guests are of utmost importance to us, and any form of aggression or cursive language is completely condoned. We take this matter very seriously, and we have already initiated a thorough investigation into the incident. If you would like to discuss this matter further feel free to reach the hotel directly. We apologize for any distress and discomfort this incident may have caused and we remain committed to providing a safe and welcoming environment for all our patrons.RegardsGuest Services

Hello Aileen,Thank you for making Country Inn and Suites your home away from home. We are glad our associates exceeded your expectations and that you were pleased with our services making us the best hotel for families and groups. It was a pleasure having you, and we look forward to your future visit.RegardsGuest Services

Hello Tenzin,Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We are grateful for your patience and would welcome another opportunity to show you our outstanding hospitality.RegardsGuest Services

Hello Tapan,Thank you for letting us know your visit to Country Inn and Suites Niagara Falls was perfect in every way. We appreciate you being our guest and look forward to welcoming you again soon.RegardsGuest Services

Dear Randall, Thank you for staying with us and for your good review. We are happy to know that you enjoyed your overall stay with us. We appreciate your feedback and support, and look forward to hosting you again soon. All the very best! Thanks & regards, Guest Services

Hello Domingos,Thank you for being our guest at Country Inn and Suites and for your generous comments. We are glad to know that your stay was perfect in every way and that our location worked well for you as it was close to all Niagara Falls has to offer. We appreciate your business, and we look forward to seeing you again soon.RegardsGuest Services

Dear Danielle, thank you so much for the amazing review! We are so glad you chose to stay with us and so pleased you enjoyed all the amenities and service during your stay. We will certainly share your kind words with our team and can't thank you enough for recognizing our team members for their hard work! We look forward to seeing you during future visits! Regards, Guest Services

Hello Monica,Thank you for the perfect rating. We are glad you had a wonderful time at Country Inn and Suites. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.RegardsGuest Services

Dear Richard J, Thank you for staying with us and for your wonderful review. We are delighted to know that you had an enjoyable stay and our amenities and services met all your needs. We are also happy to hear that you enjoyed our excellent breakfast and friendly customer service. We appreciate your feedback and support and hope to see you again soon. Thanks & regards, Guest Services

Dear Johannes, Thank you for staying with us and for taking the time to write us an awesome review. We are delighted to know that you had a wonderful stay, found your room clean and comfortable and our hotel great value for money. We are particularly touched by your kind words and recognition about our dedicated staff who are working diligently every day to provide outstanding customer service and exceptional guest experiences. We are proud that our effort made a difference in your experience staying with us. We appreciate your candid feedback on the room condition, charging ports and furniture layout, and will certainly share it with our upper management for consideration and improvements to elevate guest experience. Again our sincere thanks for your positive feedback and constructive inputs. You take care. We look forward to welcoming you back soon again for another memorable stay. Our best wishes! Thanks & regards, Guest Services, Country Inn & Suites

Hello Natalie,What an honor to have the most comfortable beds you ever experienced in a hotel!!. Your kind words are most appreciated, particularly those noting the cleanliness and convenient location of our property. On behalf of all of us at Country Inn and Suites, the pleasure was ours, and we love knowing that we will be your hotel of choice every time you are in the area.RegardsGuest Services

Hello Toshiyuki,Thank you for your review. We are glad that we could exceed all of your expectations and that you found our hotel to be affordable. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Country Inn and Suites.RegardsGuest Services

Dear Lei, Thank you for staying with us and for leaving us an excellent score. We are pleased to know that you had a wonderful stay. We appreciate your feedback and support, and look forward to welcoming you back soon again for another enjoyable experience. All the very best! Thanks & regards, Guest Services, Country Inn & Suites

Dear Darrin, Thank you for choosing to stay with us and for writing us a candid review. While we are pleased to know that you enjoyed your overall stay and liked our convenient location in particular, we are very sorry about the parking lot condition. We appreciate your informative feedback and will certainly share it with our upper management for improvement actions to better guest experience. Again thank you for your valuable inputs. You take care! We hope to see you again soon. Until then our best wishes! Thanks & regards, Guest Services, Country Inn & Suites

Dear Arshad, Thank you for staying with us and for your awesome review. We are happy to know that you had a wonderful stay and found our staff helpful and your room nice and clean. We are also pleased to hear that you found our hotel great value for money. We appreciate your feedback and support, and look forward to hosting you again soon. Until then our best wishes! Thanks & regards, Chris, Guest Services, Country Inn & Suites

Dear Kay, Thank you for taking the time to write us a great review. We are pleased to know that you had a wonderful experience staying with us, and were most impressed with our clean and well-maintained property, friendly customer service, and good breakfast. We appreciate your business and support, and look forward to the pleasure of hosting you again soon. Our best wishes! Thanks & regards, Chris, Guest Services, Country Inn & Suites

Hello Shaheen,Thank you for your wonderful review of the Country Inn and Suites!! We are delighted our hotel was ideally located for everything you wanted to experience on this visit. We are also glad that our staff made the stay even more enjoyable. Thank you once more; we can not wait to see you again on your next visit to the Falls.RegardsGuest Services

Dear Aissa, Thank you for staying with us and for leaving us an overall positive review. While we are pleased to know that you enjoyed your overall stay, we regret not meeting all your expectations. As a valued guest, your satisfaction is very important to us. If you have any additional comments or ideas to help us improve our guest experience, please don't hesitate contact us. We appreciate your feedback and will continue to work diligently to improve our operations as we hope that upon your next visit we can provide you with a much-improved experience. Until then our best wishes! Thanks & regards, Guest Services

Dear Faheem, Thank you for choosing to stay with us and for your good review. We are pleased to know that you enjoyed your time with us. We appreciate your business and support, and look forward to hosting you again soon. Thanks & regards, Guest Services

Dear Desiree, Thank you for choosing to stay with us and for your good review. We are pleased to know that you had an enjoyable experience with us. We appreciate your feedback and support, and hope to see you again soon. Until then our best wishes! Thanks & regards, Guest Services

Dear Hae, Thank you for staying with us and for your awesome review. We are pleased to know that you enjoyed your time with us and were most impressed with our friendly customer service. We appreciate your business and support, and look forward to hosting you again soon. All the very best! Thanks & regards, Guest Services

Dear MK, On behalf of our entire staff at Country Inn & Suites by Radisson, Niagara Falls, ON - CN493 we apologize for the concerns you shared about the parking lot security. Guests and vehicle safety is our top priority, and we are incredibly sorry that the parking lot incident took place during your stay. We have shared your feedback with our upper management seeking their support and actions to tighten parking lot security and inspections especially during night hours. Should you need additional support, please don't hesitate to contact us. We appreciate your feedback and do hope for an opportunity to provide you with a safe and enjoyable experience during a future visit. Thanks & regards, Guest Services

Hello Jenny,It is great to know your time at Country Inn and Suites was fantastic. We are so happy you appreciated our fantastic location, comfortable accommodations, and the coffee, tea and cookies which makes us stand out from other hotels. Furthermore, we are also pleased you loved the variety of breakfast offerings. Thank you for all your remarks, and we look forward to hosting you again soon so we can share another splendid experience with you.RegardsGuest Services

Dear Claudia, Thank you for taking the time to write us an amazing review. We are delighted that you had a wonderful stay, and were most impressed with our friendly customer service, well-maintained facilities, and comfortable beds. We appreciate your business and support, and look forward to hosting you again soon. Our best wishes! Thanks & regards, Guest Services

Dear Dien, Thank you for taking the time to write us a detailed review. We are happy to hear that you enjoyed our fresh guestroom, good breakfast, perfect location, and complimentary cookies. We are sorry to hear that the parking charge dampened your excellent experience with us. As most of the hotels in Niagara Falls we charge for parking as there are not enough parking spots in the area especially during the busy tourism season. We'd appreciate your understanding and patience in this regard. Again our sincere thanks for your feedback and support. You take care. We look forward to the pleasure of hosting you again soon. All the very best! Thanks & regards, Guest Services

Dear Jade, Thank you for staying with us and for writing us a great review. We are pleased to know that you loved your stay and enjoyed our breakfast. We are sorry that the extra parking charge dampened your excellent experience with us, and would appreciate your understanding and patience in this regard. Again a big thank-you for your valuable feedback. You take care. We look forward to welcoming you back for another wonderful stay soon. All our best wishes! Sincerely, Guest Services

Dear Amber, Thank you for spending time with us and for writing us an awesome review. We are happy to hear that you had a wonderful stay, and were most impressed with our friendly customer service, clean guestroom and convenient location close to the falls. We appreciate your feedback and support, and look forward to hosting you again soon. Thanks & regards, Guest Services, Country Inn & Suites

Dear Joanne, Thank you for taking the time to write us an amazing review. We are delighted that you had a wonderful stay, and our convenient location, good breakfast and friendly customer service all left a favorable impression on you. We appreciate your business and support, and look forward to welcoming you back soon again for another fantastic experience. All the very best! Sincerely, Guest Services

Dear Meet, Thank you for staying with us and for your awesome review. We strive to provide every guest with an enjoyable accommodation and exceptional experiences every time, and we are so delighted that our good effort and hospitality were reflected during your stay. We appreciate your feedback and support, and look forward to hosting you again soon. Until then our best wishes! Thanks & regards, Guest Services

Dear Xing Liang, Thank you for your great review and for spending time with us. We're delighted we were able to live up to the expectations you had of us. We appreciate your business and look forward to welcoming you back on your next visit to Niagara Falls! Until then our best wishes to you and your family. Thanks & regards, Guest Services