Indoor pool

Reviews of DoubleTree by Hilton Hotel Newark Airport

4 out of 5

Reviews

7.0

Good

Rating 10 - Excellent. 668 out of 1975 reviews" "
Rating 8 - Good. 375 out of 1975 reviews" "
Rating 6 - Okay. 344 out of 1975 reviews" "
Rating 4 - Poor. 261 out of 1975 reviews" "
Rating 2 - Terrible. 327 out of 1975 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in May 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location, sweet staff and very convenient location
Stayed 4 nights in May 2024

6/10 Okay

Mirlan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smells terrible
Stayed 2 nights in May 2024

10/10 Excellent

Waynette

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was excellent and having transportation to and from the airport.
Stayed 1 night in May 2024
Response from Medina C. on 13 May 2024
Thank you so much for the positive feedback We hope to see you again in the not-so-distant future.

4/10 Poor

Mercia

Business traveller
Disliked: Cleanliness, property conditions & facilities
I booked and paid $212 in advance for a one-bed room. After checking in, the hotel charged an extra $75 on the card (which was corrected after complaining to Expedia, the amount no longer appears on the card statement) .
Stayed 1 night in May 2024
Response from Medina C. on 13 May 2024
The additional 75 was a security deposit.

8/10 Good

Stephany

Liked: Staff & service
Stayed 2 nights in May 2024
Response from General Manager on 14 May 2024
Dear Stephany, We appreciate you taking the time to leave your generous rating regarding your recent visit to DoubleTree by Hilton Newark Airport. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Kindest Regards,Maegan Davis, General Manager

8/10 Good

Patti, Longwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. Airport shuttle is slow to come. Waited over 45 mins. Reserved a king received 2 queens. Convenient to the airport
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Patti, We are thrilled you found DoubleTree by Hilton Newark Airport's property clean and convenient for your airport needs. Your feedback about the shuttle and room is noted, and we will strive to improve these aspects. Thank you for choosing us for your stay, and we hope to welcome you back for an even more enjoyable experience soon.Kindest Regards,Maegan Davis, General Manager

4/10 Poor

Richard

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled of cigarette smoke, the floors were sticky in the lobby, bar and food areas and there was construction outside the elevator. Plus a $25 courtesy fee for parking.
Stayed 1 night in May 2024
Response from General Manager on 12 May 2024
Dear Richard, We sincerely apologize for the inconvenience you encountered during your stay. Your feedback regarding the room odor and cleanliness of the lobby and food areas is concerning. Please know that we take your comments seriously and will share them with our team to ensure improvements are made. Your comfort and satisfaction are our top priorities, and we appreciate your patience and understanding. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Kindest Regards,Maegan Davis, General Manager

2/10 Terrible

Jubilee R

Disliked: Cleanliness, staff & service
I was put in a room on the first floor across the hall from the extremely loud and smelly kitchen. The room itself smelled like a smoker had used it last and the bathroom had a sweaty guy smell (which was the shower curtain) and it was so bad I could barely even tolerate using the toilet. The front desk staff were not at all friendly and it took forever to get me checked in as the guy working on my reservation kept running off rather than just focusing on finishing the task at hand. Someone else had to actually finish checking me in. Also, the famous cookies? Not in evidence anywhere. An exceptionally disappointing stay. Thankfully, I was only there 2 nights, but I won’t be prepaying for a hotel again ever and I definitely wont be staying at that hotel and likely not another Doubletree ever.
Stayed 2 nights in May 2024
Response from General Manager on 12 May 2024
Dear Jubilee R, We are sincerely sorry to learn about the multiple challenges you encountered during your recent stay with us. Please accept our apologies for the inconvenience regarding the room location, cleanliness, and interactions with our staff. This does not align with the high standards of service we strive to provide. Your feedback is invaluable, and we will share these issues to ensure improvements are made. We understand your disappointment and regret any impact it had on your experience. We hope you will reconsider and give us another opportunity to provide you with the exceptional stay you deserve.Kindest Regards,Maegan Davis, General Manager

6/10 Okay

Khosro

Liked: Staff & service
Nothing
Stayed 1 night in May 2024
Response from General Manager on 10 May 2024
Dear Khosro, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Kindest Regards,Maegan Davis, General Manager

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a great pool and gym. The elevator system they use is awesome. You never have to wait because of the system they use even with a full hotel. The room was spacious. The only downfall was the very loud housekeeping staff during early mornings yelling to each other and slamming doors. Why should everyone have to be awakened by you cleaning rooms?
Stayed 2 nights in May 2024
Response from General Manager on 8 May 2024
Dear Carla, We are delighted to read that you enjoyed our tremendous amenities and efficient elevator system at Hilton Greenville. We apologize for any disturbance caused by our housekeeping staff and appreciate your feedback. Rest assured, we will share this issue to ensure a more peaceful stay for all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Kindest Regards,Maegan Davis, General Manager

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great, staff are very friendly.
Stayed 1 night in May 2024
Response from Medina C. on 8 May 2024
Thank you for your positive feedback. We truly appreciate it!

8/10 Good

Kayceeann

Liked: Cleanliness, staff & service, property conditions & facilities
Ok ✅
Stayed 3 nights in May 2024
Response from Medina C. on 8 May 2024
Thank you for your positive feedback. We truly appreciate it!

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfy & overall great to stay for any destination out of the airport great food & drinks at the bar
Stayed 1 night in May 2024
Response from Medina C. on 8 May 2024
Thank you for your positive feedback. We truly appreciate it!

6/10 Okay

Karen

Stayed 1 night in May 2024
Response from Medina C. on 8 May 2024
On behalf of the hotel, I want to apologize for the unpleasant experience.

10/10 Excellent

Coreen

Travelled with family
Liked: Staff & service, property conditions & facilities
Very convenient to the airport, the staff is friendly and helpful, and the rooms comfortable but average.
Stayed 1 night in May 2024
Response from General Manager on 6 May 2024
Dear Ms. Coreen, We are so glad your stay was excellent and that our location near the airport was perfect for your travel plans. We take great pride in delivering friendly, professional service to all our guests, so we appreciate your generous remarks about our comfortable guest rooms and our staff. Thank you for sharing your experience at DoubleTree by Hilton Newark Airport. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Kindest Regards,Maegan Davis, General Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on 6 May 2024
Dear Ms. Jennifer, Knowing you enjoyed every aspect of your stay at DoubleTree by Hilton Newark Airport is why we do what we do! Thank you for taking the time to leave your rating. It was a pleasure hosting you, and we look forward to seeing you again whenever your travels bring you back to the area.Kindest Regards,Maegan Davis, General Manager

10/10 Excellent

Cheryl

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nice inside. Located in an industrial area near the airport.
Stayed 1 night in May 2024
Response from General Manager on 3 May 2024
Dear Ms. Cheryl, Thank you for sharing your recent experience at DoubleTree by Hilton Newark Airport. It is lovely to read that you enjoyed our relaxing and pleasant hotel. We were delighted that our location with proximity to the airport was the highlight of your stay with us. Thank you again for all of your great feedback. We look forward to your next stay.Kindest Regards,Maegan Davis, General Manager

6/10 Okay

Linda

Disliked: Cleanliness
Stayed 1 night in May 2024
Response from General Manager on 4 May 2024
Dear Ms. Linda, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Kindest Regards,Maegan Davis, General Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 1 night in Apr 2024
Response from Medina C. on 2 May 2024
Thank you for the positive feedback, we truly appreciate it.

2/10 Terrible

Juanita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Medina C. on 2 May 2024
On behalf of the hotel, I want to apologize for the unpleasant experience you had.

6/10 Okay

Shakius

None
Stayed 1 night in Apr 2024
Response from General Manager on 2 May 2024
Dear Shakius, Thank you for sharing your experience. We strive to offer quality service to our guests; therefore, we are disappointed if we do not meet your expectations. Please accept our apologies for any frustrations or inconveniences you may have had during your stay. We hope you will return and allow us to show you the hospitality we are known for providing.Kindest Regards,Maegan Davis, General Manager

4/10 Poor

Patrick Gerard

Travelled with group
Ac was blowing out hot and no hot water
Stayed 1 night in Apr 2024
Response from Medina C. on 29 Apr 2024
On behalf of hotel, I want to apologize you had an unpleasant stay.

8/10 Good

Navin

Liked: Cleanliness, staff & service, property conditions & facilities
During my 2 day stay, I discovered there was a big stain on the sofa on next day. Which I did not like, hence 4 stars Apart from that everything was good.
Stayed 2 nights in Apr 2024
Response from Medina C. on 29 Apr 2024
Thank you for your feedback, this your comments helps us to constantly improve.

6/10 Okay

Dinesh

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Medina C. on 29 Apr 2024
Thank you for your feedback, your comments help us to constantly improve.

6/10 Okay

ellen

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff was excellent, friendly, and helpful. The food at the restaurant was very good, but I had a ministrone soup and a salad(just normal size) with a grilled chicken breast. After tax and tip it was $44! Although, at 1st glance the hotel looked nice, when I got to the room, it certainly needed some work, and updating -there were cracks in the tiles and caulking of the bathroom, the carpet and wallpaper were dated. It was all clean, mind you, but, definitely needed work. I certainly was pleasantly surprised that there was ZERO airplane noise :)
Stayed 1 night in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Ellen, Thank you for choosing us and sharing your experience. We are glad you loved our food and found our associates helpful. However, we are disappointed knowing we did not meet every expectation. We will address your concerns regarding rooms with the appropriate individuals as we have an ongoing commitment to refining our services. We are grateful for your patience, and we hope you will revisit for the flawless visit you deserve.Kindest Regards,Maegan Davis, General Manager

2/10 Terrible

Joe

Disliked: Amenities
Room was dirty with hair in shower, notv remonte, no menu for diner and staff never pick up phone The food was cold and not good. I wint stay here again!! The price was way to high for this hotel.. This is more a motel 6 property !!
Stayed 1 night in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Joe, Thank you for taking time to share your feedback. We are very disappointed that we did not meet your expectations during your visit. Our team strives to make sure each guest has a pleasant stay, so we apologize this was not your experience. We appreciate you sharing these details, and we are very grateful for your patience. We hope to have the opportunity to make your next stay with us outstanding in every respect.Kindest Regards,Maegan Davis, General Manager

2/10 Terrible

Aryn

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was extremely dirty and looked like it was never cleaned in between guests! Used contacts on the floor, crumbs on the desk and hair stuck to the blankets of the bedding.
Stayed 1 night in Apr 2024
Response from General Manager on 25 Apr 2024
Dear Aryn, On behalf of our team, please accept our apologies for not meeting your expectations during your recent visit. We do not take these concerns lightly, especially with the cleanliness of our rooms, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon.Kindest Regards,Maegan Davis, General Manager

4/10 Poor

Shashvat, NEW HAVEN

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Check in was very long. Instead of a king bed room which I had already paid for I was given a twin bed room. The bathroom was not clean. The only reason I would stay is if no other hotels in the area are available.
Stayed 1 night in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Shashvat, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced upon arrival is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest a clean and comfortable accommodations. Thank you again for your candid feedback as this helps us to improve the experience for future guests. We hope to have the opportunity to make your next stay with us outstanding in every respect.Kindest Regards,Maegan Davis, General Manager

10/10 Excellent

Antonny

Stayed 3 nights in Apr 2024
Response from Medina C. on 12 May 2024
Thank you for the positive feedback, we truly appreciate it!

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Medina C. on 22 Apr 2024
Thank you for your positive review. We hope to see you again in the not-so-distant future.

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Basically nice room not fancy. Check in person was not very friendly, however, we had to return to the desk later and the lady was very nice. Food in the restaurant was expensive, the wrap was good but the fries were way too salty!!
Stayed 1 night in Apr 2024
Response from General Manager on 21 Apr 2024
Dear Elizabeth, Thank you for providing feedback regarding your recent stay with us. We are pleased you enjoyed your room. However, our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. This is not the kind of impression that we want our guests to have. Hence, we will share your comments with the concerned individuals to ensure we are consistent with our service delivery. We value your business and hope to welcome you back soon.Kindest Regards, Maegan Davis, General Manager

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful architecture
Stayed 2 nights in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Dina, We want to extend our gratitude for taking the time to review your stay at DoubleTree by Hilton Newark Airport. We are thrilled to read about your enriching stay and how much you enjoyed our beautiful, well-maintained property. Your review means the world to us! Thank you again, and we look forward to welcoming you back.Kindest Regards,Maegan Davis, General Manager

6/10 Okay

Marilyn

Travelled with partner
Hiltons usually have great mattresses but this mattress sunk in middle. Lobby was attractive. Bathroom needs to be redone.
Stayed 1 night in Apr 2024
Response from General Manager on 21 Apr 2024
Dear Marilyn, We appreciate your wonderful comments about our lobby and are glad that you enjoyed your stay overall. However, we were sorry to read that you were disappointed with the mattress in your room. Our focus is on providing our guests with an exceptional experience, so we appreciate all of your comments. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. Thank you again for sharing your feedback, and we hope to see you soon.Kindest Regards, Maegan Davis, General Manager

4/10 Poor

Samiya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After staying the night at the hotel, I paid to keep my car parked there while traveling. when I returned, I waited an hour and a half for the shuttle because it did not stop to pick up me and other passengers at the airport. I called the hotel and the rep just kept saying to wait a little longer instead of calling the driver to make sure that we were getting picked up. Not until my 3rd call to the hotel did the rep say that she would speak to the drive who was back at the hotel and preparing to drop other guests off at the airport. Totally unacceptable to wait an hour and a half for the shuttle.
Stayed 1 night in Apr 2024
Response from General Manager on 20 Apr 2024
Dear Samiya, Thank you for staying with us and giving us your valuable feedback regarding the shuttle service. We regret any inconvenience this may have caused during your stay. We are committed to maintaining the high quality of our services. We'd be honored to have you stay with us again in the future, where you can experience the other improvements we've made based on guest feedback. Your comfort and satisfaction remain our top priorities. We would like the opportunity to serve you better in the future and hope you will consider a return visit.Kindest Regards,Maegan Davis, General Manager

8/10 Good

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I found the property and room to be fine.
Stayed 1 night in Apr 2024
Response from General Manager on 20 Apr 2024
Dear Sergio, Thank you for the generous review of DoubleTree by Hilton Newark Airport! Your kind remarks about our property and room are greatly appreciated. We loved having you as our guest and we hope to see you in the near future.Kindest Regards,Maegan Davis, General Manager

8/10 Good

Loretta

Stayed 1 night in Apr 2024
Response from Medina C. on 8 May 2024
Thank you for your positive feedback, we truly appreciate it.

10/10 Excellent

Nardia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Property conditions & facilities
Love are stay would definitely stay again
Stayed 1 night in Apr 2024
Response from Medina C. on 16 Apr 2024
Thank you for the positive feedback, we truly appreciate it. We hope to see you again in the not-so-distant future.

6/10 Okay

Kristina

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from General Manager on 17 Apr 2024
Dear Kristina, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Kindest Regards, Maegan Davis, General Manager

6/10 Okay

Carol, Somerset

It’s old and the rooms still smell from the days when smoking was allowed. Also the restaurant was terribly understaffed.
Stayed 1 night in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Carol, We appreciate your feedback regarding your recent stay. While we strive to provide comfortable accommodations and efficient service, we understand that your experience fell short of expectations. Please accept our apologies for any inconvenience caused. Your comments have been noted, and we will address them to ensure a more pleasant experience for our guests in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for an improved experience.Kindest Regards, Maegan Davis, General Manager

6/10 Okay

Melissa

Travelled with family and small children
Liked: Cleanliness
For $180 a night this hotel leaves a lot to be desired. Parking is awful - packed lot, jammed main entrance with no traffic flow to drop off bags before having to park a half mile away. The grab & go snack kiosk was closed and only one restaurant was operating. The smell of chlorine smacks you in the face when you walk in the door and the noise from the pool carries up to the fourth floor. The staff was friendly and helpful but the layout & closed snack shack was a turn off. On a positive note there is a CVS vending machine with personal care items you made need and it was regular price for an items needed (no up charge!) Nice touch since there is not lobby store.
Stayed 1 night in Apr 2024
Response from General Manager on 14 Apr 2024
Dear Melissa, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We strive to provide a comfortable experience for our guests. While parking and amenities availability may vary, we are glad to read that our staff was friendly and helpful. Your observations about noise and layout will be considered for future improvements. We are pleased you found value in our vending machine. We hope you will consider staying with us again in the future for a better experience.Kindest Regards, Maegan Davis, General Manager

10/10 Excellent

Joseph, Marshfield

Stayed 1 night in Apr 2024
Response from General Manager on 4 May 2024
Dear Mr. Joseph, We are delighted you enjoyed your stay at DoubleTree by Hilton Newark Airport. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Kindest Regards,Maegan Davis, General Manager

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was very pleasant
Stayed 2 nights in Mar 2024
Response from General Manager on 14 Apr 2024
Dear Nathaniel, We are delighted that you had a great experience at DoubleTree by Hilton Newark Airport! Your appreciation of our cleanliness and our friendly staff means a lot to us. Thank you for sharing your positive feedback. We are committed to providing exceptional service, and we look forward to welcoming you back for another enjoyable stay.Kindest Regards, Maegan Davis, General Manager

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place
Stayed 1 night in Apr 2024
Response from General Manager on 13 Apr 2024
Dear Tiffany, We are very glad you had a great experience at our hotel. Your satisfaction is our greatest reward. We love what we do, but it is always nice to be recognized for a job well done. We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at DoubleTree by Hilton Newark Airport.Kindest Regards, Maegan Davis, General Manager

4/10 Poor

Adriana

Stayed 1 night in Apr 2024
Response from Medina C. on 2 May 2024
On behalf of the hotel, I want to apologize for the unpleasant experience you had.

10/10 Excellent

Tiona

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING AMAZING!!!
Stayed 1 night in Mar 2024
Response from General Manager on 12 Apr 2024
Dear Tiona, We're thrilled to see your fabulous review! Your satisfaction is important to us, and we are glad you enjoyed your stay at DoubleTree by Hilton Newark Airport. If you ever plan on returning to the area, we'd be thrilled to accommodate you again for another seamless experience/Kindest Regards, Maegan Davis, General Manager

8/10 Good

Andile

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024
Response from General Manager on 12 Apr 2024
Dear Andile, Thank you for taking the time to provide feedback about your stay at DoubleTree by Hilton Newark Airport. We are committed to delivering immaculate and relaxing accommodations for every guest, so we are thrilled to see that this was your experience. We loved having you as our guest, and we hope to welcome you back soon.Kindest Regards, Maegan Davis, General Manager

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the site where it’s located. I love the hotel. I would prefer this hotel than any other hotel in the city. The representatives were awesome they were helpful they were kind they were patient and they were willing to help in anything that was needed concerning my stay I gave this hotel 100 thumbs up.
Stayed 4 nights in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Renee, We are delighted to read that you had such a wonderful experience at DoubleTree by Hilton Newark Airport. Our team takes great pride in providing top-notch service and ensuring our guests feel welcomed and cared for. Your kind words mean the world to us, and we can't wait to welcome you back for another fantastic stay.Kindest Regards, Maegan Davis, General Manager

10/10 Excellent

Kelly

Stayed 1 night in Apr 2024
Response from Medina C. on 29 Apr 2024
Thank you so much for the positive feedback. We hope to see you again in the not-s-distant future.

6/10 Okay

Vanessa

Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Vanessa, Thank you for your recent stay at our hotel. We are glad your overall experience was pleasant; however, we apologize if we did not meet all of your expectations. We appreciate your taking the time to share your rating with fellow travelers, and we hope to accommodate you again in the future.Kindest Regards, Maegan Davis, General Manager