Family Room, 1 Queen Bed with Sofa bed, Balcony

Reviews of A Casa del Principe

A Casa del Principe
Via de Sanctis Francesco, 29, Naples, Campania

Reviews

9.6

Exceptional

Rating 10 - Excellent. 71 out of 86 reviews" "
Rating 8 - Good. 13 out of 86 reviews" "
Rating 6 - Okay. 1 out of 86 reviews" "
Rating 4 - Poor. 1 out of 86 reviews" "
Rating 2 - Terrible. 0 out of 86 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Barbara on 3 Nov 2023
Thank you very much!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Barbara on 16 Sept 2023
Thank you very much!!

10/10 Excellent

Matthew

Stayed 1 night in Jul 2023
Response from Barbara on 20 July 2023
Thank you very much for your very nice vote!I hope to to welcome you again in Naples!

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family loved it
Fantastic location, very comfortable room, and the hosts were extremely helpful and accommodating with our difficult arrival time. Highly recommended.
Stayed 1 night in May 2023
Response from Barbara on 5 June 2023
Thank you very much!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully decorated, spotlessly clean and a very warm welcome. We had everything we needed and it was comfortable and quiet at night. Would definitely recommend.
Stayed 3 nights in May 2023
Response from Barbara on 11 May 2023
Thank you very much!

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious. Great location.
Stayed 1 night in Feb 2023
Response from Barbara on 16 Feb 2023
Thank you very much!

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Barbara on 31 Dec 2022
Grazie!

10/10 Excellent

nisha

Stayed 2 nights in Sep 2022
Response from Barbara on 15 Jan 2023
Thanks!

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful
Stayed 1 night in Sep 2022
Response from Barbara on 21 Sept 2022
Thank you so much!

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Casa del Principe was great! We had arranged to drop off our bags early, and they were even able to get our room ready in time. The room was quiet, cool, and comfortable. The breakfast deal they have with the cafes nearby is so creative and delicious. We were so happy with everything there!
Stayed 2 nights in Sep 2022
Response from Barbara on 16 Sept 2022
Thank you very much for your kind words!

10/10 Excellent

Ruby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous, peaceful & spacious base in the centre of wonderful crazy Naples. Perfect host too.
Stayed 4 nights in Jun 2022
Response from Barbara on 25 June 2022
Thank you so much for your nice words!

10/10 Excellent

Eangelica

Stayed 1 night in Apr 2022
Response from Barbara on 6 May 2022
Grazie!!! È stato un piacere ospitarvi

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility in the heart of Naples
Really nice place in the heart of Naples. Offers calm and tranquility from the chaos in the city. The staff were really helpful and very friendly! If I was in Naples again, would definitely stay here. Thank you
Stayed 1 night in Mar 2022
Response from Barbara on 26 Mar 2022
Thank you very much for your kind words!!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, beautiful room, very clean. Would definitely stay again.
Stayed 4 nights in Sep 2021
Response from Barbara on 13 Sept 2021
Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021
Response from Barbara on 31 July 2021
Grazie mille!

10/10 Excellent

Eangelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise near San Severo - Napoli Centro Storico
Barbara is truly wonderful and this room was amazing!
Stayed 1 night in Feb 2020
Response from Barbara on 26 Feb 2020
Thank you very very much! 😀

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020
Response from Luciano on 7 Feb 2020
Thanks for your very nice and welcomed rating!

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Barbara on 29 Dec 2019
Thank you very much!

10/10 Excellent

Nadav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Luciano on 25 Dec 2019
Thanks for your rewarding rating! Ciao! Luciano

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot
Lovely room, perfect for our family, nice and central
Stayed 1 night in Oct 2019
Response from Barbara on 3 Nov 2019
Thanks Genevieve for your kind words! It is always a pleasure to receive a positive feedback! Barbara

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from Barbara on 3 Nov 2019
Thanks for your nice feedback! Barbara

10/10 Excellent

ASIF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
Amazing experience. Very professional and friendly staff. Perfect.
Stayed 3 nights in Oct 2019
Response from Barbara on 26 Oct 2019
Thank you very much. We’re always very glad for kind words from our guest!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from Luciano on 19 Oct 2019
Thanks you for your very good rating!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Barbara on 16 Oct 2019
Thank you very much!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is probably the best place to stay in the city center. It is spotless clean, with quick access to the main sights. The rooms are big and comfortable with a/c, amenities, safe, tv, and some snacks. The host helped me get transportation from and to the airport and was really helpful providing me information in a city that is not easy to navigate. The place feels really safe and its close to the best pizzerias in town.
Stayed 2 nights in Sep 2019
Response from Barbara on 23 Sept 2019
Thank you very much! We are happy when our guests enjoy their holiday!

10/10 Excellent

Paige, Denver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful visit to Naples. Would love to go back and I recommend this space for resting. It was a beautiful room we had.
Stayed 1 night in Sep 2019
Response from Luciano on 6 Sept 2019
Thanks Paige for you kind and encouraging words! We definitely look fowrard to have you again as our guest in our B&B and in Naples! Ciao! Luciano

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in the historical center of Naples. The property is well maintained and very clean. The location was great for walking to some local historical sites and street markets. Barbara and Luciano were great hosts and provided information about the area. They helped us with taxi arrangements to the airport.
Stayed 2 nights in Jul 2019
Response from Barbara on 4 Aug 2019
Thank you very much! We are always very glad when our guests are satisfied with our structure and our services.

10/10 Excellent

JUSTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot in central Napoli
Fantastic stay! Great location, comfortable clean modern room, unbeatable service. Barbara went out of her way to help me when I needed a doctor, even went with me to translate! The room was perfect and I loved the water, juice, snacks and the best coffee ever available 24/7. Comfy bed, nice strong shower and great AC. Wish I could have stayed longer!
Stayed 1 night in Jul 2019
Response from Barbara on 27 July 2019
Thanks for your very kind words! It is a pleasure to have such a nice feedback from our guests! See you again soon!

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Barbara on 12 July 2019
Thanks Ellen We hope you’ll come again!

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and a very welcoming host. We only stayed 1 night but can’t say enough about the host Barbra and her place. Clean and well later out. Barbra explained everything, made some recommendations to eat and set up a ride to the airport for our departure. Highly recommended if you want to be in the heart of things.
Stayed 1 night in Jun 2019
Response from Barbara on 17 June 2019
Dear Paul, thank you very much for your words. We hope to have you again with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 6 nights in May 2019
Response from Luciano on 20 May 2019
Thanks!!!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Barbara is a wonderful host, always ready to help. My husband and I really enjoyed our stay here. Convenient location in the Historical Centre and many great restaurants in the area. Room is well-kept and everything is well-organized. I would definitely stay here again. 10/10.
Stayed 2 nights in May 2019
Response from Barbara on 16 May 2019
Thank You very much! We hope you will come again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was right in the heart of things yet a quiet getaway from the crowds of Naples
Stayed 2 nights in Apr 2019
Response from Luciano on 8 Apr 2019
Thanks for you kind words about our B&B ! We look forward to have you again as our guest! Luciano

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B
Barbara and Guiseppe so pleasant and helpful. It was great that they organised transport to and from airport for us. Very central b&b in historic part of Naples. Thank you for such a nice stay.
Stayed 2 nights in Apr 2019
Response from Barbara on 5 Apr 2019
Thank you very much! We loved to have you with us. Come back soon!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this Hotel! Barbara and Luciano were splendid hosts!! We really appreciate the fact that they waited for us for the check in! The hotel is in walking distance to major atractions in Naples. There is a Carrefour about 2 blocks from the hotel. There are a lot of restaurants nearby, there is even a Michelin award restaurant!
Stayed 5 nights in Mar 2019
Response from Luciano on 29 Mar 2019
Thank you for your very kind words! We are very glad we could contribute to your positive experience in Naples! See you again!

10/10 Excellent

Tomohiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best B&B!
We visited Venice, Rome, and Naples, and this was by far the most comfortable and friendly b&b that we stayed at! Barbara was very kind and helpful. She gave us plenty of information to get around Naples. The room was clean, bright, and very homey. I definitely recommend staying here!
Stayed 3 nights in Feb 2019
Response from Luciano on 19 Feb 2019
Dear Tomohiro, your words fill us with joy and we are truly glad we helped you enjoy a pleasant experience in Naples and in our B&B! ! He ope to see you again in Naples! Ciao! Luciano and Barbara

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant gem of a place for a short stay in Naples - right in the middle of the historic centre. Barbara provided excellent suggestions for local restaurants (especially Tandem Ragu) and also arranged our taxi back to the airport. Family room perfect for us and our son. Breakfast vouchers provided for 2 local cafes (we recommend the one next to San Severo)
Stayed 6 nights in Oct 2018
Response from Barbara on 8 Nov 2018
Thank you for your kind words and for appreciating my tips! We hope to welcome you again at A Casa del Principe and in Naples! Barbara and Luciano

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Barbara on 18 Oct 2018
Thank you very much!

10/10 Excellent

Sanja, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful B&B
Wonderful B&B in the heart of historic district. Beautifully renovated, very clean spacious room, with lots of provisions (coffee, pastry, toiletries). Walking distance to everything; loved exploring old city. Amazing owner went above and beyond to make our stay great. We came late from Rome, pretty miserable as our luggage was lost and train delayed. In the luggage were my husband’s medications. Barbara run straight to the pharmacy and got him medication (without script) and called friend to enquire about luggage. Although we stayed only one night, she SMS’d us in days to follow with updates on luggage. Brilliant service. We really enjoyed in our stay in Naples and would definitely go to Case del Principe again.
Stayed 1 night in Sep 2018
Response from Barbara on 26 Sept 2018
Dear Sanja it was a pleasure to host you even for one night. We know very well how a lost baggage can ruin a holiday and so we have done our best to help you. We want our guests to feel at home, always. We hope you’ll come back soon to Naples and stay again with us! And thanks for the beautiful words!

10/10 Excellent

Breda, Limerick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an excellent hotel. Very central and in the heart of some of the major tourist attractions. Barbara was so helpful. She organized transportation from the airport as I was arriving late. She gave plenty suggestions on things to do in the city. Free tea and coffee making facilities. Would definitely recommend this place.
Stayed 1 night in Sep 2018
Response from Barbara and Luciano on 15 Sept 2018
Dear Breda, I'm very glad we were capable of offering you a nice stay in Naples and in our B&B! We look forward to having you again among our guests! Ciao!

8/10 Good

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Very friendly hosts and very accommodating. Luciano and Barbara go out of their way to help you with all your needs. Next door to an excellent museum.
Stayed 3 nights in Aug 2018
Response from Luciano on 24 Aug 2018
Dear Josephine, we are glad you appreciated the efforts we try to put in our B&B! We look forward to having you again with us! Ciao! Luciano and Barbara

10/10 Excellent

Hyung Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Im def coming back here
Very friendly staff. Very central location in historical centre. Best pizza restaurants nearby. Economically makes sense, too! 200 out of 100 for the help of the owner for arranging taxi ride from the airport, as well as personally helping out for my latter journey.
Stayed 1 night in Jul 2018
Response from Luciano on 25 July 2018
Dear Hyung, we ver much appreciate you verynice words which compel us to try to provide always a better service to our guests! We look forward to having you back to ou B&B soon! Ciao! Luaino and Barbara

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Disappointing stay in small "b&b" poor service
Disappointing overall. Advertised on hotels.com as a hotel, but in reality a three-room B&B. No staff on duty, location very hard to find (there is only a tiny sign about 20 cm in size on the side of the building), could not get a second key for the room, noisy street, very narrow staircase and guests not permitted to use the lift, no breakfast space in premises and had to eat at a local cafe for breakfast. Linens not changed during multi-day stay; the day that we put the towels on the floor to signal that we wanted a change, the cleaning staff just hung them back up on the racks! Yuck. Would not recommend.
Stayed 6 nights in Jul 2018
Response from The owner on 22 July 2018
Dear Guest, We are sorry you found our little bed and breakfast disappointing. As I showed you we are listed as a b&b not as an hotel and we are located in the very hearth of the historical center. We told you that we are in a strictly pedestrian zone but you came with your car! We took you to our garage. There is no lift for people but only for the luggage but you refused to put your luggage in it. We changed your linens after three days as for Italian law. You took lot of people on your room, everyday I’m in spite of our warning to you that this is not allowed by the Italian law. You had available the kitchenette whose products you consumed completely, every day. We are always available for our guests with a simple phone call but you said that no one in your family had a cell phone. Last, but not least, you booked and paid for two people but for 5 days your husband was there as a third guest and we waived the payment. So I think your review is ingenerous and unfair Barbara

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay. In the middle of the historic district so everything is very walkable. Barbara, who owns and runs the place, is a very nice woman with helpful tips and over all its very hospitable. The building is old so you can hear everything. Bring some earplugs for sleeping and you'll love this place. Modern, big, comfy rooms. We would definitely stay here again
Stayed 2 nights in May 2018
Response from Barbara and Luciano on 17 May 2018
Thanks for sharing your nice words! And the "background noise" probably is part of the "Neapolitan" experience!

10/10 Excellent

T, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a warm welcome!
This hotel is in a great location, easy to find, modern and very well kept. Barbara is a great host and the facilities are very good!
Stayed 1 night in May 2018
Response from Luciano on 12 May 2018
Thank you very much for your kind words ! Your words will push us to offer even better services! We hope to see you again in our structure! Barbara and Luciano

10/10 Excellent

Lyne, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Beautiful, great placement, comfortable room with balcony. Breakfast should not be at a local coffee shop where you can not sit and enjoy coffee and croissant.
Stayed 2 nights in Apr 2018
Response from Barbara on 1 May 2018
Thank you Lyne for your kind words! We’ll expand our breakfast offre in the bear future!

6/10 Okay

Tobias, Rødovre

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Når der bliver gjort rent, er det kun sengetøj der bliver skiftet. Der bliver faktisk ikke gjort rent. Der kommer heller ikke nye håndklæder, sæbe og toiletpapir. Så vi måtte bruge håndsæbe nogle servietter fra fælleskøkkenet ved den sidste overnatning. Det køkken som vises når man ser billeder af værelset, er et fælleskøkken, som er placeret i entreen ned ad en meget smal og stejl trappe. Man kan knap nok bære to kopper kaffe op uden at være bange for at snuble og spilde. På værelset er der hverken køleskab eller elkedel. Det er placeret nede i entreen. Håndvasken på badeværelset kan man ikke bruge uden at vand sprøjter op ad sig sig selv og udover bordet, så det er hele er vådt efter man har åbnet vandhanen. På værelset er der en røgalarm som blinker med skarpt lys hvert 10 sekund. Ret irriterende når man prøver at falde i søvn. I tøjskabet er der en safe box, som ikke er boltet fast til væggen, men ligger løst. Boksen ligner noget der er købt fra TEMU. Pas på med at bruge den da den nemt går i baglås. Men den er i øvrigt også ligegyldig at bruge den, da rengøringspersonalet alligevel har nøglen, så de kan åbne den hvis det sker. Det virker som noget der ofte sker. Udover de negative anmærkninger, er det et fint værelse som har en altan. Gode senge. Beliggenheden er perfekt placeret i den gamle bydel omgivet af liv og restauranter. Tæt på lejligheden ligger der en lille restaurant der hedder Cantina del Sole, som laver super gode italienske pastaretter.
Stayed 3 nights in May 2024
Response from Barbara on 15 May 2024
Thank you for your review, we are glad that you appreciated our room and location and your feedback is very important to help us to improve our job.Just would like to focus on some points that do not seem to be completely correct.We clean the rooms and the structure daily, and change towels every 3 days (in order to reduce pollution impact) but whenever the guests put the towels on the floor we always change them.We must note that sometimes you also asked to our employer not to clean your room, so ni this respect your review is a bit baffling for us.Regarding the safe box issue, if properly used it never get stuck, full instructions are printed on it.We allow our employer to help guests if the have a problem with their safe, first of all because we totallyly trust their honesty, secondly because common areas are under video surveillance so every access to each room are under control and so is the place where the keys are stored. Last but not least because if you have a flight back home and you need your stuff locked in the safe, you should need a fast help.During your stay you sent messages asking for suggestions and even for support to buy tickets for the Napoli football match, and we always replay instantly. So we really can't understand why you did not text us to complain about the cleaning services or the lack of toilet paper.Our online pages are very detailed, and it it clearly indicated that the (common) kitchenette in not inside each room and that it is equipped with modern coffee machine, kettle service, fridge, microwave oven, dishes, cups etc, that our guest can use for free.We will certainly put more attention on the points youo. indicated trying to get the stays of our guests as comfortable as possible.

10/10 Excellent

Rainer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Gastgeber Barbara und Luciano sind sehr nett, hilfsbereit und geben Tipps zu Restaurants und Bars in der Nähe. Sie kümmern sich um die Gäste in allen Belangen. Der morgendliche Cafe war ein fantastischer Start in den Tag. Das Frühstück ist außerhalb der Unterkunft einzunehmen, aber nun wirklich nicht weit entfernt. An besten hat uns die Bar zum Frühstück am nahegelegenen Platz gefallen. Vielen Dank für den tollen Aufenthalt liebe Barbara und Luciano.
Stayed 5 nights in Apr 2023
Response from Barbara on 14 Apr 2023
Thank you very much!

10/10 Excellent

Fabian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute, saubere Unterkunft in sehr guter Lage. Super Service der Gastgeberin
Stayed 2 nights in Aug 2022
Response from Barbara on 13 Aug 2022
Vielen Dank für die netten Worte!

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam :)
Bardzo miła obsługa, pokój ładny i czysty, kawa i woda do dyspozycji
Stayed 2 nights in Jun 2022
Response from Barbara on 15 June 2022
Tysiące dzięki! miło było cię gościć