We thoroughly enjoyed our two night stay at the Palazzo Caracciolo Napoli. The hotel staff was professional and very helpful. The room was large, well furnished, and very comfortable. The bathroom had a double sink and ample counter space. Breakfast was tasty, although a bit pricey.
Karen from Petaluma, CA
The Palazzo Caracciolo is part of the M brand: a superior quality collection under the MGallery umbrella, not present in …More
The hotel was beautiful - the saying goes "never judge a book by its cover" this is what this hotel is all about. Though the hotel is situated at a busy central area, the staff are friendly, even the visitors are friendly, the rooms are clean, there was nothing negative about this hotel. We are planning our next visit to Naples and we have already chosen the hotel - "UNA HOTEL"
We have stayed in this hotel twice for quite long periods of time. The main asset of the hotel are the staff who are very hard working professionals and very friendly people. They really make you feel at home there. The hotel is in the old centre of Naples close to many cultural places of interest and right in the epicentre of Neapolitan life.
Have booked 3 times previously direct with this hotel, many friends told me to book via Expedia as better deals.
So I did. However the hotel receptionist was concerned with the price I paid for the most economical back room, estimating about £100,00 too much over 3 nights. There was a conference so well booked, but she said the price quoted was o.t.t. Unfortunately she could not reduce it as I had accepted the offer from expedia. It was necessary for me to be there and I have always been so pleased. perhaps next time I will book directly.
This probably will not be posted as a review. but thought Expedia should know.
*For these trips, trip savings is at least equal to the cost of the flight or hotel if booked separately. Note: For trips including flights, you will be charged by the airline for the flight, but your savings on the trip will equal the cost of the flight.