The hotel was beautiful - the saying goes "never judge a book by its cover" this is what this hotel is all about. Though the hotel is situated at a busy central area, the staff are friendly, even the visitors are friendly, the rooms are clean, there was nothing negative about this hotel. We are planning our next visit to Naples and we have already chosen the hotel - "UNA HOTEL"
This B&B is difficult to find, as the B&B is a floor within a large building with only a small bronze plaque outside, so ensure you have directions/map before arriving. Nearest metro station is Universita.
Staff were very friendly and spoke very good English, wifi is free and it is in a good, safe location.
From arriving in Naples to leaving the hotel staff could not have been more helpful, from organising transport to and from the airport to booking our excursions and recommending where to get great pizzas.
Naples hotels can be hit or miss but HRP is a must stay! Not only is it located in a safe but authentic part of town, the staff is extremely helpful! I have traveled all over the world and stayed in many, many places and cannot recall a more personal and genuinely helpful staff. Massimo, Nick and the other great gentlemen whose name escapes me at the moment, were wonderful throughout our stay last week - thanks, fellas!
The luxurious Hotel Residence Plebiscito, only in his/her position, it is situated in the street Chiaia, in full center in …More
This was our second time staying in this great hotel within the heart of the wonderful city of Naples & again it's been a wonderful & memorable break. The hotel location is excellent, a short walk from train and bus hubs of Piazza Garabaldi, situated on the edge of the historical centre for all our touristy needs, but also located within a local friendly neighbourhood, offering access to plenty of local shops, bars, cafes and restaurants. The hotel staff are wonderfully friendly, always helpful and highly professional. Our room was ideal, facing the inside courtyard, very comfortable and peaceful - ideal for relaxing in after a day discovering the delights of Naples.
However, I do have one small criticism and that is the quality of the breakfast, at 12euro per person, the quality of food and coffee on offer should be of a much higher standard!!
But this didn't detract from my overall impression that this is a great hotel & we will be returning again and again
breda from london
The Palazzo Caracciolo is part of the M brand: a superior quality collection under the MGallery umbrella, not present in …More
*For these trips, trip savings is at least equal to the cost of the flight or hotel if booked separately. Note: For trips including flights, you will be charged by the airline for the flight, but your savings on the trip will equal the cost of the flight.