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Reviews of Greydon House

4 out of 5
Greydon House
17 Broad Street, Nantucket, MA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 87 out of 123 reviews" "
Rating 8 - Good. 23 out of 123 reviews" "
Rating 6 - Okay. 9 out of 123 reviews" "
Rating 4 - Poor. 2 out of 123 reviews" "
Rating 2 - Terrible. 2 out of 123 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from John, Innkeeper on 12 May 2024
JamesThank you for your gracious review. Hopefully you will visit us again

10/10 Excellent

Sonja

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Excellent location, superbly polite and helpful staff, clean and comfortable room! Would definitely stay there on my next trip to the island!!
Stayed 4 nights in May 2024
Response from John, Innkeeper on 10 May 2024
SonjaIt was was my pleasure to have you as guests. I am glad you had a wonderful visit.

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice weekend stay at the Greydon House. It was exceptionally clean and very nicely appointed. The staff was super friendly and very helpful. Nice bar in building. Would highly recommend!
Stayed 2 nights in May 2024
Response from John, Innkeeper on 6 May 2024
LaurieThank you for your kind review.Hope you join us again

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Will definitely stay there the next time we visit.
Stayed 2 nights in Mar 2024
Response from John, Innkeeper on 29 Mar 2024
SarahThank you for taking the time to write this kind review.Hope to see you soon

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm yet mysterious, a fitting mix for area. Wonderful shower and toiletries.
Stayed 2 nights in Mar 2024
Response from John, Innkeeper on 13 Mar 2024
JoeThank you for taking the time to write this review

10/10 Excellent

PETER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful cozy Inn, great location, very congenial and helpful staff. I wish the stairs had better lighting. Yes, there was an elevator but if you wanted to use the stairs they were pretty dark. Other than that, it was excellent.
Stayed 2 nights in Dec 2023
Response from John, Innkeeper on 8 Jan 2024
PeterThank you for your gracious review. Hopefully we will see you soon.Best Regards

10/10 Excellent

ALEKSANDRS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greydon House is an amazing place and all the staff is amazing! We had a blast, looking forward to staying there again.
Stayed 2 nights in Dec 2023
Response from John, Innkeeper on 22 Dec 2023
AleksandrsIt was our please to have you stay at the Greydon House.Thank you for your gracious review.Happy Holidays

10/10 Excellent

Erin

Stayed 1 night in Dec 2023
Response from John, Innkeeper on 18 Dec 2023
ErinThank you so much for your review.Happy Holidays

10/10 Excellent

Kymberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from John, Innkeeper on 16 Dec 2023
KymberlyThank you for your gracious review. We hope you join us again.Happy Holidays

10/10 Excellent

christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous, historic inn. So central, so perfect for a visit to nantucket.
Stayed 1 night in Dec 2023
Response from John, Innkeeper on 6 Dec 2023
ChristinaThank you for for kind review.Happy Holidays

10/10 Excellent

Barbara

Stayed 1 night in Nov 2023
Response from John, Innkeeper on 12 Nov 2023
BarbaraI hope you and your friends enjoyed your stay. Hopefully you can come back and stay longer.

10/10 Excellent

Tammy, Bloomingdale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was curtious and extremely helpful. Will definitely be back
Stayed 1 night in Nov 2023
Response from John, Innkeeper on 12 Nov 2023
TammyThank you so very much. Hopefully we will see you soon.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apples and a cool elevator, oh and nice claw foot tubs….
Stayed 1 night in Nov 2023
Response from John, Innkeeper on 12 Nov 2023
MichaelThank you for your kind review.

10/10 Excellent

Walter

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great location on Broad St. Great accommodations, comfortable bed, nice linens, and wonderful bathroom with shower.
Stayed 2 nights in Nov 2023
Response from John, Innkeeper on 9 Nov 2023
Walter Thank you for your kind review.

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely worth upgrading to the King Suite for the best experience! Spacious, immaculate, comfortable, and charming accommodations with the best location in town. John and the staff were so kind and did a wonderful job of taking care of us! We had a spectacular mother/daughter weekend on the Island!
Stayed 4 nights in Sep 2023
Response from John, Innkeeper on 5 Oct 2023
JaneThank you for your gracious review.Best Regards

10/10 Excellent

Rob

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from John, Innkeeper on 26 Sept 2023
RobWe are so glad you enjoyed your stay. Thank you

10/10 Excellent

Khashayar, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Hotel Manager on 23 June 2023
Thank you for your 5/5 review Khashayar!

10/10 Excellent

JoAnne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of character. Standard Queen nice size. Beautiful tile in shower.
Stayed 1 night in Jun 2023
Response from Hotel Manager on 23 June 2023
Thank you for staying with us JoAnne. So glad you enjoyed your stay!

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the decor and the easy access and walkability to cobblestones Main Street. I wish their restaurant was open during my visit.
Stayed 4 nights in Mar 2023
Response from Hotel Manager on 24 Apr 2023
Hi Karen,Thanks so much for your comments. We hope to see you back again soon to experience Via Mare. Thanks again!

8/10 Good

Douglas, Sandown

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. 2 Blocks from ferry docks. Right in downtown. Most things walkable. Restaurant and bar were closed for season during my visit. I had a room on the first floor which was very susceptible to road noise. Also, room did not have a desk, so working in the room was make-shift. Overall, very nice place to stay, but I would recommend staying on upper levels.
Stayed 2 nights in Mar 2023
Response from Hotel Manager on 24 Apr 2023
Douglas, we appreciate your review, thanks! We do have only a few rooms with a desk, otherwise the restaurant space is open all day for guests to enjoy. Hope to see you again soon in one of our great upper floor rooms!

8/10 Good

Kate

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk sraff very helpful. Room very small. Safe and fridge hidden behind cabinets, in dark entrance, didn’t even know they were there until the day of departure. Very convenient to Main Street.
Stayed 2 nights in Mar 2023
Response from Hotel Manager on 24 Apr 2023
Thank you for your stay with us Kate. I'm so glad to hear your comments about our staff and location. Hope to see you on Nantucket again soon.

8/10 Good

Nadia

Stayed 1 night in Mar 2023
Response from Hotel Manager on 24 Apr 2023
Thank you for your review Nadia!

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lovely in town location. Super comfortable bed/ sheets slept great No coffee in am, house keeping knocking on door at 9:30 am
Stayed 1 night in Feb 2023
Response from Hotel Manager on 24 Apr 2023
Thank you for your review Richard and your notes. So glad to hear that you enjoyed our comfortable Frette and John Robshaw sheets! Hope to see you on island again soon.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Hotel Manager on 17 Feb 2023
Thank you for the 10 out of 10 George! We are glad that you enjoyed your time here with us on Nantucket. See you again soon!

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were able to accommodate me when I arrived and needed to stay an extra day.
Response from Hotel Manager on 9 Jan 2023
Thanks Emma! Hope to see you here for some more nights in the future!

10/10 Excellent

Aysha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will happily stay again
Response from Hotel Manager on 9 Jan 2023
Appreciate that Aysha, we will look forward to seeing you again!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, boutique hotel with stunning restaurant!
Delightful small hotel with a friendly staff. Quiet at night. Perfect location, easily walkable from the ferry station. Charming in every way!
Stayed 2 nights in Nov 2022
Response from Hotel Manager on 14 Dec 2022
Thank you Robert! Glad you enjoyed your time with us and do hope to be able to welcome you back again soon!

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location! Comfy and clean!
Stayed 1 night in Nov 2022
Response from Hotel Manager on 4 Nov 2022
Thank you for the nice review Susan!

10/10 Excellent

Kathleen

Travelled with partner
Liked: Amenities, property conditions & facilities
Great place for a staycation downtown in the shoulder season
Stayed 4 nights in Oct 2022
Response from Hotel Manager on 4 Nov 2022
Thanks Kathleen! We appreciate the 5 out of 5!

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here every time I’m on island
Perfect aesthetic. Always great staff and the restaurant is delicious. I’ve stayed three times, switched the bath products and my room this time around had a firmer bed but was still delightful.
Stayed 2 nights in Oct 2022
Response from Hotel Manager on 4 Nov 2022
Always nice to have you with us William! Looking forward to your next visit to Greydon House!

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Portugal tiles
The staff was outstanding. The hotel is in a great location to all the area restaurants & shopping.
Stayed 2 nights in Oct 2022
Response from Hotel Manager on 4 Nov 2022
So happy to get the 10 out of 10 from you Robin. Thanks so much for staying with us!

6/10 Okay

Dana

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location, friendly staff and ok amenities. The bathroom door didn’t close and we had a claw foot tub that made a mess. Overall fine…very close to all the stores and restaurants.
Stayed 1 night in Oct 2022
Response from Hotel Manager on 4 Nov 2022
Thank you for the feedback about the door Dana. Glad you enjoyed the location and our staff! Hope to see you again soon!

8/10 Good

Ed

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of the village, walk to everything. The inn is clean with a friendly knowledgeable staff. Our room, a standard Queen, was nicely appointed but on the small side. The sitting areas convert to a bar and restaurant at night (operated by another group) so are not available as common areas after 3pm on days the restaurant is open.
Stayed 2 nights in Sep 2022
Response from Hotel Manager on 4 Nov 2022
Thanks for the feedback Ed. We appreciate you visiting our hotel and hope to see you back here in the future. Especially appreciate the kind words about the staff. Thanks again!

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

6/10 Okay

Kristen

Liked: Cleanliness, property conditions & facilities
Great location. There was no lobby or area to spend anytime outside of the room. It was very loud in the room, you could hear the noise from the street and the HVAC unit. The bathroom door did not close and the shower was built into a free standing tub and was very low.
Stayed 1 night in Sep 2022
Response from Hotel Manager on 4 Nov 2022
Thank you for staying with us Kristen and appreciate the feedback. Hope to see you here at the Greydon House sometime in the future!

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Hotel Manager on 4 Nov 2022
Thanks Dave!

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central picturesque location walk To ferry
Stayed 2 nights in Sep 2022
Response from Hotel Manager on 4 Nov 2022
Appreciate you staying with us Matthew!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2022
Response from Hotel Manager on 30 Aug 2022
Thanks Richard! We appreciate you staying with us, and hope to see you again soon!

10/10 Excellent

Elizabth, Atlanta

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grade in the house was the most lovely experience imaginable. The rooms, the building, the staff, all superb. My only comment would be it would be nice to have more bike parking and also a way to arrange to have someone meet you at the ferry tour be able to assist with baggage carrying to and from the fairies. Other than that it was outstanding and I would recommend it to anyone.
Stayed 5 nights in Jul 2022

10/10 Excellent

Elizabeth, Scarsdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous room and bathroom (with Waterworks fixtures) and luxurious linens. I had a room over the restaurant, which was noisy, but the room had a white noise machine, which worked very well and I had no trouble falling asleep. Great location with everything in Downtown Nantucket just steps away.
Stayed 3 nights in Jul 2022
Response from General Manager on 18 July 2022
Elizabeth, thank you so much for taking the time to provide this feedback about your stay! So happy to have had you here on Nantucket, and appreciate your lovely words!

10/10 Excellent

BETSY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Lillian

Stayed 1 night in Apr 2022
Response from General Manager on 9 May 2022
Thank you Lillian! It was a pleasure to have you for a quick night on Nantucket!

10/10 Excellent

Wes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from General Manager on 14 Mar 2022
Thank you Wes, we appreciate you and hope to see you again soon!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a quiet restful stay
Stayed 1 night in Feb 2022
Response from General Manager on 14 Mar 2022
Thank you for taking the time to give us a positive review! Much appreciated!

10/10 Excellent

Geoffery

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from General Manager on 18 Nov 2021
Thanks Geoffery! We appreciate the 10 out of 10, and hope you'll come again soon!

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, understandably the Resturant would be closed since it’s off season however wish they would man the bar!
Stayed 2 nights in Nov 2021
Response from General Manager on 18 Nov 2021
Thanks for the feedback Scott, we will pass it along to the restaurant team. Hope you found a great local watering hole instead, and we will see you again soon at the Via Mare bar!

8/10 Good

Neiva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the robes.
Stayed 1 night in Oct 2021
Response from General Manager on 18 Nov 2021
Thanks Neiva, Mascioni does a great job, we like them too!

10/10 Excellent

Gary Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quintessential Nantucket! Great location, small but well appointed rooms.
Stayed 3 nights in Aug 2021
Response from General Manager on 26 Aug 2021
Thank you for the feedback Gary! Truly appreciated and so happy that you enjoyed your time with us here on Nantucket. Hope to welcome you back again soon!

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was listed on Expedia as a garden view (although we knew it was a basement room), the view was a small casement window of the street above through a bush. The hotel said the room had a walk in shower, we got a claw foot bathtub with clumsy curtains that caused the bathroom to flood (there is extensive damage to the floor caused by repeated events of this happening. The bathroom was moldy. There was an iron and no ironing board, no speaker as listed. You could hear every single footstep above you. There was nothing ‘deluxe’ about the experience or to justify the extremely high price. We were really disappointed. The staff are really friendly and helpful and the location is excellent. 2/5
Stayed 1 night in Aug 2021
Response from Hotel Manager on 17 Aug 2021
Thank you for taking the time to provide us this feedback. We will review this information and make necessary changes as needed. So happy to hear that our staff was above and beyond, and look forward to seeing you again soon!