Reception

Reviews of Hotel Europa

4 out of 5
Hotel Europa
Dachauer Strasse 115, Munich, BY

Reviews

8.8

Excellent

Rating 10 - Excellent. 499 out of 1000 reviews" "
Rating 8 - Good. 409 out of 1000 reviews" "
Rating 6 - Okay. 69 out of 1000 reviews" "
Rating 4 - Poor. 13 out of 1000 reviews" "
Rating 2 - Terrible. 10 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

AIJIN JOS, SEVILLE GROVE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good locality and clean
Stayed 2 nights in May 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice, safe, and not too far of a walk from Old Town and the main train station. Great breakfast buffet too
Stayed 5 nights in Apr 2024

10/10 Excellent

Mariele

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel und tolles Frühstück
Stayed 1 night in Apr 2024

4/10 Poor

Hamidreza

Stayed 2 nights in Apr 2024

8/10 Good

wynter I, Kelowna

Business traveller
Liked: Cleanliness
Limited amenities around in close walking distance. However, tram access was 200m away.
Stayed 4 nights in Apr 2024

2/10 Terrible

Kareem

Stayed 8 nights in Mar 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, safe area, friendly staff
Stayed 11 nights in Feb 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Louise

Stayed 3 nights in Dec 2023

10/10 Excellent

M J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, well run, large room (for extra), unpretentious.
Stayed 4 nights in Dec 2023

6/10 Okay

Alexander

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not the best 4 stars hotel… the room is very loud because the train is right across the street, the vent in the bathroom is also very loud even when it’s shut off. Staff are resourceful and location is near the central area. I will not stay again in this location and don’t recommend
Stayed 3 nights in Dec 2023

10/10 Excellent

Candace

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Everything was very clean and looked new. Friendly staff. Simple but great as a base to explore Munich.
Stayed 1 night in Dec 2023

10/10 Excellent

Kamelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people, great location
The hotel is in such a good location. You're within walking distance of the city center or some form of public transit. The staff are nice and helpful. Breakfast was solid. The beds leave you feeling refreshed to walk all over town day after day. Highly recommend.
Stayed 3 nights in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cutes, nicest hotel
This place was immaculate and a great location away from crowded areas but still within walking distance to the city center.
Stayed 2 nights in Nov 2023

10/10 Excellent

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean, good location
Stayed 4 nights in Sep 2023

4/10 Poor

Lisa Rosina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioning, room stuffy and warm. Kettle dirty, lime scale, not usable, no tea or coffee. Only German channels on tv, English subtitles not accessible. Pillows flat and uncomfortable.
Stayed 3 nights in Oct 2023
Response from Marcel on 24 Oct 2023
Dear Guest,Thank you very much for your booking and your review about our hotel. It is a pity that we could not completely convince you. Please accept our apologies for the inconvenience during your stay. We will do our best to make it better in the future and would be happy to welcome you back in Munich soon.Best regardsMarcelHotel Europa Munich

2/10 Terrible

Mostafa

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from RGG on 21 Oct 2023
Dear guest,thank you very much for your feedback.We are very sad to see that you did not have a good experience in our hotel, becouse it is the most importat thing for us.We really hope to have the opportunity to welcome you soon again so that we can show you that we can be better.Best regards from MunichRaquel GarcíaFront Office Manager

10/10 Excellent

Elizabeth, Chester le Street

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish, we were greeted and treated well by staff, particularly Sebastian. The room, overlooking the courtyard, was huge and very quiet. The breakfast was superb. The hotel is very close to transport links. Nearby restaurants Casa Nostra and Taste My Burger are highly recommended. We would definitely recommend this hotel and will definitely stay here again. Thank you to all at Hotel Europa!
Stayed 4 nights in Oct 2023

4/10 Poor

Lames

Stayed 2 nights in Oct 2023

10/10 Excellent

Bernard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Bernard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023
Response from RGG on 4 Oct 2023
Lieber Gast,herzlichen Dank für Ihre positive Bewertung über Ihren Aufenthalt bei uns im Hotel Europa München.Besuchen Sie uns bald wieder. Wir freuen uns auf Sie!Schöne GrüßeRaquel GarcíaFront Office Manger

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from RGG on 4 Oct 2023
Lieber Gast,herzlichen Dank für Ihre tolle Bewertung!Wir würden uns sehr freuen, Sie bald wieder begrüßen zu dürfen und bis dahin wünschen wir Ihnen alles Gute.Schöne Grüße aus MünchenRaquel GarcíaFront Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy room otherwise very nice and good location.
Stayed 2 nights in Sep 2023

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Extremely friendly and helpful staff. Would recommend.
Stayed 3 nights in Sep 2023

10/10 Excellent

melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large and clean rooms
Stayed 2 nights in Sep 2023

10/10 Excellent

Maria romina Esparragoza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good location, the hotel was clean, the breakfast was nice, also de staff, the rooms are nice and big! Good option!
Stayed 2 nights in Sep 2023

8/10 Good

Erwin

The hotel staff/ receptionists were polite, respectful, professional and also helpful in giving some advice on dining options as well as places to visit. The breakfast buffet had few options to choose from which I think was okay. The hotel is not centrally located in short not close to places to visit/ attractions, restaurants, entertainment but the tram is few meters away (5 minutes walk) from the hotel. Another negative thing For cleanliness I was disappointed and can only give only give 2.5 stars. I requested for my room to be cleaned but wasn’t done specially that the water from the shower drains out to the bathroom floor causing a bit of flooding which I had to use towels to absorb the water.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Susanne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
A great hotel sadly let down by a poor housekeeping team
Stayed 4 nights in Sep 2023

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and the service was amazing. Im from the cold north and even with the air conditioning on the room was a but warm. The front desk was able to lend me a electric fan and it made my stay very confortable.
Stayed 2 nights in Sep 2023

8/10 Good

Ellen

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean. Comfortable. Check in was a breeze.
Stayed 3 nights in Sep 2023

10/10 Excellent

steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff especially Salima the waiter was excellent loved him. Hotel is quiet, food is excellent. This is our second time staying there.
Stayed 2 nights in Sep 2023
Response from RGG on 23 Sept 2023
Dear guest,thank you very much for your feedback.We are very happy to hear that you had a nice stay with us.We hope to see you soon again!Best regards from MunichRaquel GarcíaFront Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good location
Good location from central Munich. Hotel is very clean. We ate at the restaurant and the food was good. Other than not figuring out the tv remote to put on English subtitles it was a great stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to tram and main train station. Good bar. Spacious room. Very clean. Staff checked me in early.
Stayed 1 night in Sep 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Love!
Stayed 2 nights in Sep 2023

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near a tram stop that took you to the main central station in 8 minutes. Very friendly and helpful staff. Breakfast was another highlight!
Stayed 4 nights in Sep 2023

8/10 Good

Ahmed, Maadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access to the city centre. Very close. Butt it's quite noisy as my room was facing the high road. All the rest was just great.
Stayed 3 nights in Sep 2023

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar was a great place to come back to each evening and enjoy a nightcap.
Stayed 3 nights in Sep 2023

8/10 Good

Steven, Salford

Travelled with partner
Felt a little out the way but a nice area for sure. Well connected with transport so no need to walk everywhere. Hotel itself looked nice and modern in some parts (reception, bar/restaurant) but the corridors and the room felt dated. The corridors felt particular warm and needing air con. Food in restaurant was to a good standard. Lastly, I recommend changing the brand of shower gel/ shampoo you have. It’s not a very pleasant smell so we had to buy some of our own.
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, would stay again
Great location; nice, clean, quiet rooms; and good breakfast. Would stay here again.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, efficient, comfortable, good food. Good access to centre by tram or walk to museum area. Taxis quick to arrive. Comfortable bed and excellent shower - very clean. Would stay there again.
Stayed 1 night in Aug 2023

8/10 Good

Charles

Liked: Property conditions & facilities
Good place.
Stayed 2 nights in Jul 2023

10/10 Excellent

Sindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel europa Munich
Excellent hotel. Staff were wonderful. Especially Sebastian on the front desk & the team in the bar who patiently let me practise my German on them!! Great transport links too. Trams directly outside, u Bahn into the main centre just a few mins away. Close to historic area of Königsplatz
Stayed 3 nights in Jul 2023

8/10 Good

Gerhald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to a main tram lane that crosses all the city taking you to all main destinations. Walkable distance to Marienplatz. Breakfast is really good.
Stayed 1 night in Jul 2023