1 bedroom, desk, blackout curtains, iron/ironing board

Reviews of Fireside Inn

3 out of 5
Fireside Inn
730 Morro Avenue, Morro Bay, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 332 out of 1002 reviews" "
Rating 8 - Good. 389 out of 1002 reviews" "
Rating 6 - Okay. 176 out of 1002 reviews" "
Rating 4 - Poor. 67 out of 1002 reviews" "
Rating 2 - Terrible. 38 out of 1002 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Drew

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024
Response from Customer Care Team on 23 May 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 Good

Ada, El Monter

Liked: Cleanliness, property conditions & facilities
To noisy
Stayed 1 night in May 2024

10/10 Excellent

george

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in May 2024
Response from Customer Care Team on 14 May 2024
Hi george,We're glad to hear that you found our accommodations clean! Providing a tidy and comfortable environment for our guests is a top priority for us, and we appreciate your positive feedback. If there's anything else we can do to make your stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable visit in the future!Best Regards, Jennifer, Fireside InnGuest Experience Team

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, recently renovated and obviously well cared for property within 1 block of the Embarcardo
Stayed 1 night in May 2024
Response from Customer Care Team on 7 May 2024
Hi Samantha,Thank you for your feedback! We're delighted to hear that you found our property cute, recently renovated, and well cared for. It's great to know that our location, just a block from the Embarcadero, added to your convenience and enjoyment. We put a lot of effort into maintaining our property and ensuring it's both modern and welcoming, so it's wonderful that you noticed and appreciated these qualities. If there's anything we can do to make your next visit even better or if you have any additional suggestions, we're always happy to hear from you. Thank you for choosing to stay with us, and we look forward to welcoming you back soon!Best Regards, Jennifer, Fireside InnGuest Experience Team

8/10 Good

Roger

Stayed 1 night in Mar 2024
Response from Customer Care Team on 22 May 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in Apr 2024
Response from Customer Care Team on 26 Apr 2024
Hi Michael,Thank you for your feedback! We're glad to hear that everything was good during your stay. If there's anything we can do to make your next visit even better, we're all ears. Your satisfaction is our priority, and we're always looking for ways to improve. We hope to welcome you back soon for another pleasant stay!Best Regards, Jennifer, Fireside InnGuest Experience Team

10/10 Excellent

Cielo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable, clean, window in the bathroom. Friendly staff. Easy check in.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 1 Apr 2024
Hi Cielo,Thank you for your kind words! We're delighted to hear that you found our hotel quiet, comfortable, and clean, and that you appreciated the window in the bathroom. Our friendly staff strives to make check-in easy and your stay enjoyable. We hope to welcome you back soon for another pleasant experience!Best Regards, Jennifer, Fireside InnGuest Experience Team

10/10 Excellent

Carol

Travelled with partner
We have stayed here many times, like the location, walking distance to all the restaurants on the Embarcadero, downtown shops. Very quiet and comfortable. It’s our go to instead of Pismo.
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 27 Mar 2024
Dear Carol, thank you for being a loyal guest and for choosing to stay with us time and time again. We're thrilled to hear that you enjoy our convenient location and find our hotel to be a comfortable retreat during your visits. Your kind words about our quiet atmosphere and proximity to local attractions are greatly appreciated. We look forward to welcoming you back for many more enjoyable stays in the future.Best Regards, Jennifer, Fireside InnGuest Experience Team

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Customer Care Team on 19 Feb 2024
Hi Dora,Ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards, Jennifer, Fireside InnGuest Experience Team

8/10 Good

Angelica, Visalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Great area. Pillows were a little old/hard.
Stayed 2 nights in Feb 2024
Response from Customer Care Team on 19 Feb 2024
Dear Guest,Thank you for your feedback! We're glad to hear that you found your room clean and enjoyed the great area. However, we apologize for any discomfort caused by the pillows being a little old and hard. Your comfort is important to us, and we'll certainly take your feedback into consideration to ensure a more comfortable stay for our guests in the future. If there's anything else we can do to enhance your experience during your next visit, please don't hesitate to let us know. We appreciate your input and look forward to welcoming you back soon!Best Regards, Jennifer, Fireside InnGuest Experience Team

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel check-in and stay
The room was very clean ,nice size room,big bathroom the only thing would have been nice is a fan in the bath room. Oh nice touch with a fan over the bed c when we got to the hotel the check- in was the fastest we have ever had.forgot very quiet place too
Stayed 2 nights in Feb 2024
Response from Customer Care Team on 19 Feb 2024
Hi Paulette,Thank you for sharing your feedback with us! We're delighted to hear that you found your room very clean, spacious, and with a big bathroom. We're glad you appreciated the fan over the bed and that you had a speedy check-in experience. Your satisfaction is our priority, and we're pleased to hear that you found our hotel to be a quiet place. We appreciate your suggestion regarding having a fan in the bathroom and will take it into consideration for future improvements. If there's anything else we can do to make your next stay even more enjoyable, please let us know. We look forward to welcoming you back soon!Best Regards, Jennifer, Fireside InnGuest Experience Team

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Care Team on 13 Feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Susan

Liked: Property conditions & facilities
Wished for an outside space for relaxing
Stayed 11 nights in Jan 2024
Response from Customer Care Team on 9 Feb 2024
Hi Susan,Thank you for your feedback regarding the lack of outdoor relaxation space. We understand the importance of having an area to unwind and enjoy the outdoors. We'll certainly consider your suggestion as we continue to enhance our amenities for our guests' comfort and enjoyment. In the meantime, we hope you were able to find other aspects of your stay enjoyable, and we look forward to welcoming you back in the future.Best Regards, Jennifer, Fireside InnGuest Experience Team

10/10 Excellent

Rupesh

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Customer Care Team on 25 Jan 2024
Hi Rupesh,Ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Best Regards, Jennifer, Fireside InnGuest Experience Team

8/10 Good

Michael

Stayed 1 night in Dec 2023
Response from Customer Care Team on 13 Feb 2024
Hi Michael,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards, Jennifer, Fireside InnGuest Experience Team

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Jan 2024
Response from Customer Care Team on 17 Jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a quick overnite trip. Room was clean and comfortable. Front desk was pleasant. Will stay here again.
Stayed 1 night in Jan 2024
Response from Customer Care Team on 19 Jan 2024
Hi John,Thank you for taking the time to share your positive experience with us. We're delighted to hear that your quick overnight trip was comfortable and that you found the room clean and pleasant. We appreciate your kind words about our front desk staff. It's fantastic to know that you plan to stay with us again; we look forward to welcoming you back for another enjoyable stay.Best Regards, Jennifer, Fireside InnGuest Experience Team

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, close to restaurants
Stayed 2 nights in Jan 2024
Response from Customer Care Team on 17 Jan 2024
Hi Roger,Thank you for taking the time to share your positive experience with us. We're delighted to hear that our friendly staff made a positive impression on your stay. Creating a warm and welcoming atmosphere is a priority for us, and it's great to know that you felt that during your visit. We're also glad our proximity to restaurants added to your convenience. Should your travels bring you back, we look forward to providing you with another enjoyable and friendly experience. Best Regards, Jennifer, Fireside InnGuest Experience Team

8/10 Good

Staci

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Customer Care Team on 16 Jan 2024
Hi Staci,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards, Jennifer, Fireside InnGuest Experience Team

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No nonsense
Nice little motel. No nonsense type place.
Stayed 1 night in Jan 2024
Response from Customer Care Team on 16 Jan 2024
Hi Steven,Thank you for your kind words and positive feedback about our motel. We're delighted to hear that you appreciated our straightforward approach. Your satisfaction is our priority, and we strive to provide a comfortable and hassle-free experience. If there are any specific areas you think we can improve upon or if you have additional suggestions, please feel free to share. We value your input and look forward to welcoming you back for another pleasant stay.Best Regards, Jennifer, Fireside InnGuest Experience Team

10/10 Excellent

Adelfa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Care Team on 1 Jan 2024
Dear Adelfa, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Jennifer, Fireside InnGuest Experience Team

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from Customer Care Team on 30 Dec 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Lauren

Stayed 1 night in Dec 2023
Response from Customer Care Team on 17 Jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Customer Care Team on 6 Feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Barbara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is quiet and clean good value and the staff are wonderful!!
Stayed 3 nights in Dec 2023
Response from Customer Care Team on 13 Dec 2023
Hi Barbara,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards, Jennifer, Fireside InnGuest Experience Team

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check-in. Woman at the front desk was super friendly and pleasant. Room was very comfortable.
Stayed 1 night in Dec 2023
Response from Customer Care Team on 6 Dec 2023
Hi Amy,That's wonderful to hear! A smooth check-in and friendly staff can really set the tone for a great stay. I'm delighted that you found the front desk woman super friendly and that your room was very comfortable. If there's anything else we can do to make your next visit just as enjoyable, please don't hesitate to let us know. We look forward to welcoming you back!Best Regards, Jennifer, Fireside InnGuest Experience Team

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable
We come to Morro Bay a couple times every year, and the Fireside Inn has always been reasonably priced, clean, and friendly, with a great location.
Stayed 1 night in Nov 2023
Response from Customer Care Team on 23 Nov 2023
Hi Ben,It's fantastic to hear that the Fireside Inn has been a reliable and pleasant choice for your visits to Morro Bay! We greatly appreciate your loyalty and your kind words about our pricing, cleanliness, friendly service, and convenient location. Providing a consistently enjoyable experience is our goal, and we're thrilled to have met your expectations. We look forward to welcoming you back on your next trips to Morro Bay! Best Regards, Jennifer, Fireside InnGuest Experience Team

2/10 Terrible

THOMAS

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
In general Property / Room was of better than average quality. Large size room and Bay / Ocean view. Problem was Hotel is unattended at night (there is no Night Desk Clerk / Attendant and no emergency number). Guest in room next to us had a Psychotic episode (yelling /screaming and banging on the walls). Called 911. Cops came out twice but couldn't remove "guest" without hotel complaint.
Stayed 2 nights in Nov 2023
Response from Customer Care Team on 14 Nov 2023
Hi THOMAS,Thank you for sharing your feedback with us. We're delighted to hear that you found our property and room to be of better than average quality, especially appreciating the large size and Bay/Ocean view. However, we sincerely apologize for the unsettling experience you encountered during the night and the challenges in reaching assistance promptly. We take your safety and comfort seriously, and we're actively addressing the absence of a Night Desk Clerk and emergency contact. Our team is committed to enhancing our security measures to ensure a secure environment for all guests. We appreciate your quick thinking in calling 911 during the incident, and we're sorry for any distress caused. Your feedback is invaluable in helping us make necessary improvements, and we hope to have the opportunity to welcome you back for a more seamless and secure stay.Best Regards, Jennifer, Fireside InnGuest Experience Team

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except for the wifi.
Stayed 2 nights in Nov 2023
Response from Customer Care Team on 14 Nov 2023
Hi Dawn,We're thrilled to hear that you had an overall great experience during your stay! We're sorry to learn about the issue you encountered with the Wi-Fi. Your connectivity matters, and we'll investigate this promptly to ensure a smoother experience for future visits. Thank you for highlighting this, and we look forward to having you back soon for an even more enjoyable stay.Best Regards, Jennifer, Fireside InnGuest Experience Team

8/10 Good

robert a

Travelled with partner
I enjoyed my stay there at the fireside inn very convenient and walkable to certain places there in downtown
Stayed 2 nights in Nov 2023
Response from Customer Care Team on 14 Nov 2023
Hi robert,Thank you for sharing your positive experience at the Fireside Inn. We're delighted to hear that you enjoyed your stay and found our location in downtown to be convenient and walkable to various places. Providing a comfortable and accessible experience for our guests is a top priority, and we're thrilled that we could meet your expectations. If there are specific highlights from your stay or any suggestions you'd like to share, please feel free to let us know. We look forward to the pleasure of welcoming you back for another enjoyable visit in the future.Best Regards, Jennifer, Fireside InnGuest Experience Team

10/10 Excellent

Miguel

Travelled with partner
Liked: Amenities
The hotel was a block away from the Main Street, where all the stores and restaurants are. Great location and nice room.
Stayed 1 night in Oct 2023
Response from Customer Care Team on 24 Oct 2023
Hi Miguel,We're pleased to hear that you enjoyed the great location of our hotel, being so close to the Main Street with stores and restaurants. It's wonderful that you found the room nice as well. Your satisfaction is important to us, and we look forward to hosting you again on your next visit.Best Regards, Jennifer, Fireside InnGuest Experience Team

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness, staff & service
Chain on ceiling fan missing. Could only use as a light.
Stayed 1 night in Oct 2023
Response from Customer Care Team on 24 Oct 2023
Dear Heather,We apologize for the inconvenience you experienced with the missing chain on the ceiling fan in your room, which limited its functionality. Your feedback is important, and we'll address this issue to ensure a more comfortable stay for our guests in the future. Thank you for bringing this to our attention, and we hope to provide you with an improved experience on your next visit.Best Regards, Jennifer, Fireside InnGuest Experience Team

10/10 Excellent

Bridget

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Customer Care Team on 20 Oct 2023
Dear Bridget, Thank you for the positive rating. We appreciate it. We hope your stay at Mercure was comfortable and you had easy access to everything you needed. Please do let us know if there is anything that we can do to make the next experience even more enjoyable for you. We look forward to having you back soon for another pleasant stay during your next trip to the area.Warm Regards,Guest Experience Team

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this property twice and it was clean and comfortable.
Stayed 3 nights in Sep 2023
Response from Customer Care Team on 20 Oct 2023
Hi Traci,We're delighted to have welcomed you back for a second stay, and we're pleased to hear that you found our property clean and comfortable. Thank you for your loyalty, and we look forward to hosting you again in the future!Best Regards, Jennifer, Fireside InnGuest Experience Team

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Standard motel with clean rooms, ample parking. They are located within walking distance of the harbor's many restaurants and shops. Easy check in with friendly staff.
Stayed 2 nights in Oct 2023
Response from Customer Care Team on 17 Oct 2023
Dear Brian, thank you for sharing your feedback about your stay. We're glad to hear that you found the motel to be standard with clean rooms and ample parking. The information about its proximity to the harbor's restaurants and shops is useful for other travelers. We appreciate your positive mention of the easy check-in process and the friendly staff. Guest satisfaction is important to us, and your feedback is greatly appreciated. We hope to have the opportunity to host you again in the future. If you have any more comments or suggestions at that time, please feel free to share.Best Regards, Jennifer, Fireside InnGuest Experience Team

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite place to stay every year.
Ken at the front desk is always friendly and walks the grounds checking on everything. We asked for a handicap room and got one. Zero noise from guests, traffic, or passersbys. Safe and well lit area. Bathroom door didn't lock and manager offered to repair it immediately. We opted for a door stop instead and he made sure we got one quickly. Hotel is located within easy walking distance of embarcadero, shops, and food. Catholic church and Albertson's is only a 5 minute drive away.
October sunrise.
Stayed 2 nights in Oct 2023
Response from Customer Care Team on 11 Oct 2023
Dear Guest,Thank you for your positive feedback and for highlighting Ken's excellent service at the front desk. We're delighted to hear that you had a pleasant stay in a handicap-accessible room and that you found our property to be safe, well-lit, and conveniently located. We appreciate your understanding regarding the bathroom door lock and our prompt efforts to provide a suitable solution. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Best Regards, Jennifer, Fireside InnGuest Experience Team

6/10 Okay

Peter

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Great service and staff! Unit in need of full updates, minor repairs and TLC. Based on these concerns, property being across the street from a 24 hour LOUD car wash, restricted ocean view: Our "Deluxe Room, 1 King Bed, Balcony, Ocean View" was overpriced
Stayed 3 nights in Sep 2023
Response from Customer Care Team on 6 Oct 2023
Hi Peter,Thank you for your feedback regarding your recent stay. We're pleased to hear that you had a positive experience with our service and staff. However, we apologize for the issues you encountered with the unit's condition, the noise from the car wash, and the restricted ocean view. Your feedback is valuable to us, and we will use it to make improvements where needed. We understand your concern about the pricing, and we will review our rates to ensure they align with the overall guest experience. We appreciate your input, and we hope to have the opportunity to provide you with a more enjoyable stay in the future.Best Regards, Jennifer, Fireside InnGuest Experience Team

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on vacation to Morro Bay with the Fireside Inn, and we had some things come up. They were very generous helping us cancel our reservation the day before. Thank you very much. Justin was very considerate. Also, we got to see the room, and the property, early on in our vacation, and it was stellar. I think you will be happy with a stay at the Fireside Inn. Pleasant travels!!
Response from Customer Care Team on 28 Sept 2023
Hi Matthew,Thank you for sharing your positive experience with the Fireside Inn. We're delighted to hear that Justin and the team were very considerate and helpful in accommodating your reservation changes. It's great to know that you had the chance to see the room and property early in your vacation and found it stellar. We truly appreciate your kind words and recommendation. If your travels bring you back to Morro Bay in the future, we hope you choose to stay with us again.Best Regards, Jennifer, Fireside InnGuest Experience Team

8/10 Good

Parimala

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean except for the toilet bowl which was loose. It was at a convenient location and walkable distance to downtown.
Stayed 2 nights in Sep 2023
Response from Customer Care Team on 28 Sept 2023
Hi Parimala,Thank you for your feedback. We're glad to hear that the room was clean and that you found the location convenient, with walkable access to downtown. We appreciate your mention of the loose toilet bowl, and we'll make sure to address this issue promptly to ensure a comfortable stay for future guests. Your input is valuable to us, and we hope to welcome you back for an even more pleasant experience in the future.Best Regards, Jennifer, Fireside InnGuest Experience Team

10/10 Excellent

Elise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, will stay again
Super convenient location, the ocean view rooms have a great unobstructed view. The rooms are clean and spacious. Ample parking, nice staff, decent towels, bed isn’t the best but not bad.
Stayed 1 night in Aug 2023
Response from Customer Care Team on 28 Aug 2023
Hi Elise,Thank you for your feedback. We're delighted to hear that you found our location super convenient and enjoyed the unobstructed ocean view from your room. It's great to know that you found the rooms clean and spacious, with ample parking available. We're pleased that our staff's service met your expectations and that you found the towels decent. We appreciate your insights about the bed comfort as well. We hope to have the pleasure of welcoming you back in the future for another comfortable and enjoyable stay.Best Regards, Jennifer, Fireside InnGuest Experience Team

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Morro Bay shops and restaurants.
Stayed 2 nights in Aug 2023
Response from Customer Care Team on 25 Aug 2023
Hi Mark,We're glad to hear that our location near Morro Bay's shops and restaurants was convenient for you. If you have any further feedback or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. We hope that your next trip is just around the corner!Best Regards, Jennifer, Fireside InnGuest Experience Team

8/10 Good

Agung, Ketchum

Stayed 2 nights in Aug 2023
Response from Customer Care Team on 8 Sept 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

curtis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ,clean and convenient
Stayed 2 nights in Aug 2023
Response from Customer Care Team on 22 Aug 2023
Hi curtis,Thank you for your positive feedback! We're delighted to hear that you found our accommodations very nice, clean, and convenient. If you have any more comments or if there's anything else we can do to enhance your experience, please feel free to let us know. We hope to welcome you back for another great stay in the future!Best Regards, Jennifer, Fireside InnGuest Experience Team

8/10 Good

Patricia

Stayed 2 nights in Aug 2023
Response from Customer Care Team on 6 Sept 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Agung, Ketchum

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location.
Stayed 1 night in Aug 2023
Response from Customer Care Team on 17 Aug 2023
Dear Guest,Thank you for your feedback! We're glad to hear that you found our hotel's location favorable. We hope you had a great stay, and we look forward to the possibility of welcoming you back in the future!Best Regards, Jennifer, Fireside InnGuest Experience Team

6/10 Okay

Aric

Stayed 1 night in Aug 2023
Response from Customer Care Team on 2 Sept 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Rosa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Rooms are very spacious, and clean. Location is great to the restaurants and shops
Stayed 1 night in Aug 2023
Response from Customer Care Team on 9 Aug 2023
Hi Rosa,Thank you for taking the time to share your positive feedback! We're delighted to hear that you found our rooms spacious and clean and that our location was convenient for accessing restaurants and shops. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Best Regards, Jennifer, Fireside InnGuest Experience Team

4/10 Poor

Brandon

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Customer Care Team on 8 Aug 2023
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Helena

Stayed 1 night in Aug 2023
Response from Customer Care Team on 26 Aug 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was wonderful! Will definitely be coming back here!
Stayed 1 night in Jul 2023
Response from Customer Care Team on 9 Aug 2023
Hi Susanne,We're thrilled to hear that you had a wonderful experience with our customer service! Thank you for your positive feedback. We're looking forward to welcoming you back in the future for another enjoyable stay!Best Regards, Jennifer, Fireside InnGuest Experience Team