Dear David, Thank you for taking the time to share your comments concerning your last with us. We sincerely apologize for the list of issues you've encountered during your stay. I made sure to address them with our staff to make sure we come up with some corrective measures immediately. We started renovating our rooms in April of this year, therefore there will be improvements. Thanks again, and look forward to accommodate you again once the renos are complete. Best - Management

Hello Djamel,Thank you for taking the time to fill out the survey, and please do not hesitate to reach out to us if you would like to elaborate. Best regards,

Thank you for taking the time to leave a review. If you have any specific comments or suggestions on how we can further improve our services, please feel free to share them with us. We hope to welcome you back in the future.Thank you,

Dear Lara,Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience did not meet your expectations, and we deeply regret any inconvenience caused during your stay.We want to assure you that we take your comments seriously, and we have already begun addressing the issues you mentioned. Your concerns about the condition of the property, including the carpet and bathroom cleanliness, are not reflective of the standards we strive to maintain.I would like to inform you that we are in the process of planning significant renovations this year. These renovations will address the issues you highlighted, ensuring a much-improved and comfortable environment for our future guests.We value your feedback as it helps us identify areas for improvement, and we are committed to making the necessary changes to provide a better experience for our guests.We appreciate your honesty and the opportunity to learn from your experience.Warm regards,

Dear Anonymous,Thank you for taking the time to share your feedback with us. We appreciate your input, and I apologize for any inconvenience you experienced during your stay.I would like to clarify that our property typically does not have air conditioning available during the winter months, as the heating system is the primary focus to ensure guest comfort in colder temperatures. I understand this might have been unexpected, and I apologize for any confusion.Regarding the loud fan noise and issues with the shower, we sincerely apologize for the disturbance and any inconvenience caused. Our team is committed to addressing these issues promptly to enhance the overall guest experience.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

Dear NadirThank you so much for taking the time to share your positive experience with us! We are thrilled to hear you enjoyed your stay at our hotel, and we truly appreciate your kind words about our friendly staff.Our team takes great pride in ensuring that each guest has a pleasant stay, and it's always rewarding to know when we've succeeded.We look forward to the opportunity to welcome you back and provide you with another great stay in the future. Thank you once again for choosing our hotel, and we hope to see you soon!Warm regards,

Dear Zoltan,Thank you for taking the time to share your feedback with us. We genuinely appreciate your input, as it helps us identify areas for improvement.We apologize for any inconvenience you experienced during your stay. We understand the importance of convenient amenities such as a store and an airport shuttle, and we regret any inconvenience caused by their absence. Your comments are duly noted, and we will consider them for future enhancements to our services.Regarding the cleanliness, we sincerely apologize for not meeting your expectations. Cleanliness is of the utmost importance to us, and we will investigate the matter to ensure that our standards are consistently upheld.On a positive note, we're glad to hear that you found the bed comfortable. Guest comfort is a top priority for us, and we're pleased to know that aspect of your stay was satisfactory.We appreciate your constructive criticism, and we hope to have the opportunity to welcome you back in the future, providing you with an improved experience that reflects the high standards we strive to maintain.Kind regards,

Bonjour Sylvie,Nous apprécions grandement votre évaluation honnête et nous sommes heureux d'apprendre que vous avez eu une expérience globalement positive.Nous avons hâte de vous servir encore.Sincèrement,

Hello Michael, Thank you for taking the time to leave us a review regarding your recent experience at our property. We apologize for any inconveniences this may have caused. Due to the cold weather the week before we switched to our heating system that week. We are working on a solution to prevent any recurrences in the future.Thank you again for taking the time to leave us a review.Regards,

Hello Brent,Thank you for the 5/5 review. Please be advise we are planning renovations by the end of the year! We hope to welcome you back thenSafe travels,

Hello Joel, Thank you for taking the time to leave us a review. We apologize for the inconvenience the heating may have caused. We just switched over to our heating system that week due to the cold weather the week before. We will speak with our front desk agents in regards to not answering the phone. Once again we apologize for the issues you had during your stay. We will take the appropriate measures to avoid recurrences in the future.Safe travels,

Thank you for taking the time to leave us a review Safe travels,

Hi Daniel, Thank you for taking the time to leave us a review, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.Safe Travels

Hello Robert, Thank you for taking the time to leave us a review.Please be advised we are planning to have renovations by the end of the year.We hope to welcome you back once its completed. Safe travels.

Thank you for taking the time to leave us a review, please feel free to contact us if you'd like to elaborate on your experience.

Hello Andrew,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my apologies.Your feedback is very important to us, and I am saddened to hear that you had an unpleasant stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We will be starting renovations by the end of this year. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Thank you for taking the time to leave us a review!Safe travels

Hello Mattiusie, thank you for taking the time to leave us a review. If you'd like to speak more about your stay please do not hesitate to contact us. Thank you

Hello Conrad,Thank you for the 5/5 review! Safe travels.

Hi Serge, Thank you for the feedback. We are glad you enjoyed your stay with us. We have spoken to our security staff to patrol the floors every hour and to be on alert regarding noise and late night loitering. We hope to welcome you back to Montreal and to our hotel. Safe travels!

Dear SauravThank you for taking the time to tell us about your experience at Armon Plaza Montreal Airpt, Trademark Collection by Wyndham.I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that room service didn't take your call and that you didn't receive cleaning when requested. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Hello, MarissaThank you for taking the time to leave us a review.Safe travels

Good day Penina, Thnak you for taking the time to review your stay with us. We are glad you had a nice stay. We hope to welcome you back to Montreal and to our hotel. Safe travels!

Hi Abdelhamid,Thank you for the review. We are disappointed that your stay was not satisfactory. We value your comments, if you can give us a call to discuss it we would welcome any feedback to improve our services. Safe travels!

Hi Rachid,Thank you for your feedback. Municipal bylaws requires a lifeguard at all times when opened. Unfortunately, there is a nation wide shortage of lifeguards at the moment. We are looking to hire more lifeguards for the pool to be open 7 days week. Our apologies to you and your kids. Safe travels

Good day Haimanot,Thank you for the 4/5 rating. We're glad your family enjoyed their stay with us. We hope to welcome you back to Montreal and to our hotel. Safe travels

Hi Li Qin,We appreciate your 4/10 feedback. At your convenience, please contact us to discuss your stay. Safe travels

Hi ??,Thank you for 5/5 feedback. We hope to welcome you back to Montreal and to our hotel. Safe travels

HI Lindsey, We appreciate your 4/5 review. Thank you for staying with us. We look forward in welcoming you back to Montreal and to our hotel. Safe travels.

Hi Lihsuan,Thank you for your feedback. We're equally disappointed to hear about your room issues. Our maintenance have been advised regarding the toilet in that room. As for the neighbours, we have advised our security guard at night to make rounds every hour when the hotel is fully booked. We wish you well and safe travels.

Hi Lee,Thank you for the review. We hope to welcome you back to Montreal and to our hotel.Safe travels!

Thank you for the feedback, Jagdeep. If you would care to elaborate how the room wasn't that good you may contact us to discuss the issue further. We thank you for staying with us. Safe travels.

Good day Temesgen,Thank you for your feedback. We would like to hear why it was a disappointing stay. Please contact us at your convenience. Safe travels

Hello Claude,ello Muhammad,Thank you for taking the time to give us some feedback from your last stay with us. We sincerely apologize if you felt the hotel was not on par with your expectations. Please note that we will be starting renovations in 2023 in our public areas and bedrooms, therefore there will be improvements. Sincerely.

Hello Moises,Thank you for taking the time to give us some feedbacks from your last stay with us. We sincerely apologize for the pool not being open while you were here We will verify the Expedia website since we had removed the pool as an amenity for our property since we currently only open it during weekends. Perhaps the info was still on other online platform, but we will verify. Sorry once again. Sincerely.

Hello Muhammad,Thank you for taking the time to give us some feedbacks from your last stay with us. We sincerely apologize for the AC issue while you were here. We will investigate the matter with our maintenance department and find corrective measures immediately. Sincerely.

Hello Alejandro,Thank you for taking the time to review us. Our staff appreciate the rating. We look forward in welcoming you back to Montreal and to our hotel. Safe travels!

Dear Shirley.Thank you for the overall good score from your last stay with us! We appreciate it and we hope to see you again very soon! Best regards,

Dear Joe.Thank you for taking the time to share your comments concerning your last with us at Hotel Armon Plaza Montreal Airport. We sincerely apologize about the shuttle no longer being available and the check-in process. The message has been sent to the person in charge of the front desk in order to see if it was a lack of training from our part. Thank you again and we look forward to seeing you again. Best,

Dear Carol,Thank you for taking the time to share your comments concerning your nephew's last with us at Hotel Armon Plaza Montreal Airport. We took note of your comment regarding our front desk staff, and we will make sure to forward the message to the right person. Best Regards,

Dear Weijian,Thank you for taking the time to share your comments concerning your last with us at Hotel Armon Plaza Montreal Airport. I am truly sorry to hear about all the issues you've encountered during your stay, especially regarding the pool hours. We will address this issue internally, and we hope to see you again soon. Sincerely,

Dear Carra,Thank you for taking the time to share your comments concerning your last with us at Hotel Armon Plaza Montreal Airport. I am truly to hear about all the issues you've encountered during your stay! For your information, we will be in the process this year of executing a full renovation of our bedrooms and public areas. Hopefully you will be willing to give us a another chance when the renovations are complete. Sincerely,

Dear Martha,Thank you for the positive review from your last stay at Hotel Armon Plaza! We look forward to accommodating you again very soon.

Dear,Thank you for taking the time to fill out the survey. You can contact us if you would like to elaborate on your stay. Best regards,

Dear Oz,Thank you for taking the time to fill out the survey. We are glad you enjoyed the view and we look forward to accommodate you again very soon. Best regards,

Hi Lisa,Thank you for a 5/5 review. We hope to welcome you back to our hotel and to montreal. Safe travels.

Hi Mary,Thank you for 3/5 rating. We hope to welcome you back to our hotel and to montreal. Safe travels,

Hello Andrew,Thank you for taking the time to share your comments concerning your last with us at Hotel Armon Plaza Montreal Airport. We are sorry to see that you did not enjoy your stay from the score you provided us. If you would like to elaborate, please do not hesitate to reach out to the hotel and ask to speak with management. Thank you.J. Bernard WongGeneral Manager

Good day Mr. Ahmed, Thank you for your review. Your comments have been forwarded to upper management and relevant departments. Safe travels

Good day Laura,Thank you for giving a review. We regret that you had a bad experience with us. The staff issue had been addressed and have hired more. The pool is closed due to shortage of lifeguards in general. We do hope you'll give us another chance in the future. Safe travels