Lobby

Reviews of Baymont by Wyndham Bloomington MSP Airport

2.5 out of 5
Baymont by Wyndham Bloomington MSP Airport
1200 E 78th St, Richfield, MN

Reviews

7.6

Good

Rating 10 - Excellent. 543 out of 1515 reviews" "
Rating 8 - Good. 423 out of 1515 reviews" "
Rating 6 - Okay. 258 out of 1515 reviews" "
Rating 4 - Poor. 153 out of 1515 reviews" "
Rating 2 - Terrible. 138 out of 1515 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tatiana

Travelled with partner
Disliked: Staff & service
Didn't receive $100 deposit they charged PRIOR to entering hotel room, called a week later and they said I was charged $100 for a "smoke filled room", we did NOT smoke in this room. Do not book this hotel, they will steal from you. I'm furious.
Stayed 1 night in May 2024

6/10 Okay

Rachelle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was very clean and not too noisy at all. The only dislike was the breakfast options, there were not very many options and was all bread products basically.
Stayed 2 nights in May 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable. Would have liked a coffee pot in my room but otherwise it was nice.
Stayed 1 night in May 2024

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service
Definitely not a bad stay for the price if you just need a clean room at a good price. Don’t count in the continental breakfast unless you want waffles. It was nearly nonexistent. If you just need somewhere near the airport this is fine. You will need to drive to restaurants and shopping.
Stayed 1 night in May 2024
Response from General Manager on 10 May 2024
Dear Evelyn,Five-star reviews go a long way when helping future guests book their stays, and we want to thank you from the bottom of our hearts. We're so glad you enjoyed our unbeatable value and good price, and we thank you for your feedback which will help us evolve as a destination. We look forward to welcoming you back soon.The Team at Baymont by Wyndham

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to get to, the room was clean and recently updated.
Stayed 1 night in May 2024
Response from General Manager on 10 May 2024
Dear Tiffany,Thank you for your review. We're happy to hear you enjoyed our immaculate accommodations and convenient location. Come back and see us anytime!The Team at Baymont by Wyndham

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2024
Response from General Manager on 10 May 2024
Dear Kristen,Thank you for your review and for giving us a perfect rating! We are delighted you thoroughly enjoyed your recent experience, and we hope you return soon.The Team at Baymont by Wyndham

10/10 Excellent

Roberto E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in May 2024
Response from General Manager on 9 May 2024
Dear Roberto,It was a pleasure hosting you at Baymont Inn & Suites Bloomington MSP Airport! We're glad you enjoyed your visit, and we look forward to seeing you again soon.The Team at Baymont by Wyndham

6/10 Okay

Michael

Travelled with family and small children
Liked: Staff & service
Our room was super basic with no amenities. No fridge, microwave, coffee pot or iron. We were only here for a short night of rest but, i wouldn't return for anything longer than that. They did have coffee, juice and simple breakfast items in the lobby in the morning. Their pool is also open unil 11pm but we hadn't packed our suits.
Stayed 1 night in May 2024
Response from General Manager on 8 May 2024
Dear Michael,Thank you for taking a moment to share your experience. Please know that we list all available amenities online, and our guests are always welcome to come to our team should any of them seem missing from their accommodations. I hope the next time you're in town, you'll keep us in mind and come take a dip in our relaxing pool.The Team at Baymont by Wyndham

4/10 Poor

Jim, Chatfield

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nice Staff. Funky smell in room, seemed to be from carpet by window and AC/Heat unit. I bought a can of Ozium, sprayed most of it on carpet and AC/Heat intake and filters, opened the window, and left for 2 hours, still some off odor when I got back. Bathroom: 4.5' x 4.5' including tub/shower and toilet leaving 1 square foot to stand, no shelves, no mirror, sink and mirror in main part of room. Beds and bedding were nice. Pool and Hot Tub/whirlpool: very nice and CLEAN. Breakfast choices: instant oatmeal; bagels, bread, butter, grape jelly, toaster; Cheerios, Rasin Bran, milk; red apples; regular and decaf coffee, sugar, artifical sweetner, creamer; orange juice and apple juice; waffles, syrup. The place and surroundings were quite. It is an OK budget place, except for the funky room smell.
Stayed 1 night in May 2024
Response from General Manager on 6 May 2024
Dear Jim,We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our friendly staff and clean, affordable rooms added to your experience. However, we apologize for any concerns about odor, and we'll look into this further. Should you be in the area again, we hope you'll consider coming back to see us.The Team at Baymont by Wyndham

8/10 Good

Jennette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's ok, but should pay less compared to other hotels we stayed.
Stayed 1 night in May 2024
Response from General Manager on 6 May 2024
Dear Jennette,Thank you for your review, from all of us at Baymont Inn & Suites Bloomington MSP Airport. We are pleased you enjoyed your stay, but regret to hear you did not find value in our accommodations. We appreciate your feedback and will use it to continually improve our guest accommodations. We would love to welcome you back in the future for an even better stay.The Team at Baymont by Wyndham

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people. Room very neat and clean. Breakfast not the best items from which to choose.
Stayed 1 night in May 2024
Response from General Manager on 6 May 2024
Dear Paul,Thank you for choosing Baymont Inn & Suites Bloomington MSP Airport. It was our pleasure to welcome you to our hotel. We appreciate your feedback on breakfast, which will be discussed internally. Despite this, we hope you had a comfortable stay in our clean accommodations. Safe travels, and come back soon.

10/10 Excellent

NOBERTO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING WAS GREAT
Stayed 3 nights in Apr 2024

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The man who checked us in was very nice and helpful. Very clean hotel, will stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All updated. Clean and well lit. Staff was friendly. I felt safe there. Just wish they had a shuttle to and from the airport. Nice and close to airport
Stayed 1 night in May 2024

10/10 Excellent

Mary, Beaverton

Liked: Cleanliness, staff & service, property conditions & facilities
The room was completely clean and had all the extras (soap, hand cream, shampoo and conditioner). Excellent value for the price! It is located within easy driving distance to the airport, there's a Circle K across the street (open until 8 or 9pm), but please be aware - there are not many restaurants within walking distance of the hotel and they all seem to close around 9 or 10pm. Breakfast is included in the morning 6-9am.
Stayed 1 night in Apr 2024
Response from General Manager on 3 May 2024
Dear Mary,We are glad you chose to stay with us at Baymont Inn & Suites Bloomington MSP Airport. Thank you for complimenting our well-appointed accommodations, convenient location, and tasty breakfast. It was a pleasure having you visit, and on behalf of our team, we hope to welcome you back again anytime!The Team at Baymont by Wyndham

4/10 Poor

tiffany

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rooms are not as nice as the photos, front desk staff is rude, unpleasant. Asked for extra washcloths (only 2 in room for a 2 night stay) was told they were all in the laundry and would deliver more... never came. Did pay when you arrive, charged card before we even got there. Whole pool area is run down, hot tub cracking. Run down in general. Needs upgrades
Stayed 2 nights in Apr 2024
Response from General Manager on 2 May 2024
Dear Tiffany,All constructive comments are welcome, and we value your input. We strive to provide our guests with clean and well-maintained accommodations, ample room amenities, and helpful and friendly service on all occasions, and we are sorry to hear that you experienced otherwise. Our team will review your concerns as we work to uphold our standards. Thank you. The Team at Baymont by Wyndham

2/10 Terrible

Damion

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Could not get a hold of the manager would not move me rooms my girl did not want to take a bath. It was filthy with dirt paint stains in it
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Damion,Thank you for taking the time to share your thoughts on your recent stay. We were disappointed your experience with us did not meet the expectations you had for your stay. We understand how impactful a negative experience can be to your vacation. Rest assured, we have shown your report to our team while investigating this and ensure this experience is not repeated. We appreciate your feedback and hope you will consider revisiting us. We know we can provide the perfect stay you expect and deserve.The Team at Baymont by Wyndham

6/10 Okay

James, Sioux Falls

Disliked: Amenities, property conditions & facilities
No clock, microwave, refrigerator or seating in room. Free breakfast was a joke. Waffle maker wasn’t working. Only 1 type of cereal. No danish or bread for toast.
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear James,While we thank you for being our guest and sharing your feedback, we are sorry you had a disappointing visit. Your concerns about the amenities in the room and breakfast will be shared with the team, as we always want to ensure we are offering our best. We hope to have the pleasure of welcoming you back and impressing you further.The Team at Baymont by Wyndham

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Apr 2024
Response from General Manager on 2 May 2024
Dear Vicki,Thank you for your review. We are pleased to know you were satisfied with your recent stay. It was a pleasure having you here, and we hope you return soon.The Team at Baymont by Wyndham

10/10 Excellent

mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for. Very basic but has all you need with adequate breakfast.
Stayed 1 night in Apr 2024
Response from General Manager on 26 Apr 2024
Dear Mike,Thank you for your review and for giving us a perfect rating. We're delighted you started your day off right with our delicious breakfast offerings and that you enjoyed your overall experience. It was truly a pleasure having you here, and we hope you return soon.The Team at Baymont by Wyndham

6/10 Okay

Shanna

Travelled with family
Liked: Cleanliness, staff & service
No coffee makers in the rooms? Really? Even went to the desk to ask for one. Said room service would bring it. 1 hr later? None! Back to desk to be informed they don’t have them in the rooms. That is unheard of.No liners in the trash cans. I’m OCD so that is gross. Just not the cleanest stay.
Stayed 2 nights in Apr 2024
Response from General Manager on 26 Apr 2024
Dear Shanna,Thank you for your feedback. We're disappointed to hear about the confusion regarding coffee makers and the cleanliness issues you encountered. Rest assured, we are addressing these concerns to improve our guest experience. We value your input and hope to better meet your expectations on your next visit.The Team at Baymont by Wyndham

10/10 Excellent

Amaya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean in the hotel itself. Our room was clean when we walked in. Having the free breakfast options was very nice. The location is super convenient especially if you want to go to MOA.
Stayed 5 nights in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Amaya,Thank you for allowing Baymont Inn & Suites Bloomington MSP Airport to host your recent visit. We're delighted to hear you had an enjoyable stay and that you appreciated our clean accommodations and convenient location, as well as the opportunity to try our delicious breakfast selection. We're grateful for your positive rating, and we hope to welcome you back the next time you're in the area.The Team at Baymont by Wyndham

4/10 Poor

Amy

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Amenities, property conditions & facilities
The only good thing about this hotel was the price and being by the airport. Beds weren't very comfortable, half of the lamps and tv were unplugged. No microwave or mini fridge in room "continental breakfast" was a waffle maker and some toast with butter. Elevator was also kinda shifty and could see parts of it were held together by tape. I'd spend a bit extra and go somewhere else.
Stayed 2 nights in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Amy,Thank you for sharing your feedback with us. We're glad to hear that you found our hotel's location and pricing favorable. However, we're disappointed to learn about the issues you encountered during your stay. We apologize for any inconvenience caused and assure you that we are addressing these concerns to improve our offerings. We appreciate your valuable feedback and hope to have the opportunity to better serve you in the future.The Team at Baymont by Wyndham

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price
Stayed 1 night in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Daniel, Thank you for taking the time to leave us your positive feedback, we greatly appreciate it. We are happy to hear that you found our hotel to offer good value for your stay. We hope you will choose us again for future travel. The Team at Baymont by Wyndham

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just had a good experience with no issues or problems
Stayed 1 night in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Megan,Thank you for your short but sweet five-star review. We are delighted you enjoyed your time at Baymont Inn & Suites Bloomington MSP Airport and look forward to welcoming you back again soon.The Team at Baymont by Wyndham

6/10 Okay

mary

Disliked: Amenities, property conditions & facilities
Limited breakfast options (no meat or egg)
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Mary,Thank you for taking the time to leave a review. We'll use your feedback to help us improve the experience of future visits, and we hope you'll consider staying with us again soon.The Team at Baymont by Wyndham

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Apr 2024
Response from General Manager on 21 Apr 2024
Dear David,Thank you so much for taking the time to share your thoughts with us. We take great pride in providing our guests with exemplary service and impeccable facilities, so we are pleased that this was reflected in your experience. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.The Team at Baymont by Wyndham

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and convenient location definitely recommend
Stayed 1 night in Apr 2024
Response from General Manager on 21 Apr 2024
Dear Andrew,Our goal is to make sure we always have high marks on the three "C's" that are so important to all of our guests: clean accommodations, convenient location, and courteous service. We are thrilled to know you were impressed with all we have to offer, and we hope to welcome you back to Baymont Inn & Suites Bloomington MSP Airport the next time you're in the area.The Team at Baymont by Wyndham

10/10 Excellent

Sherri, Superior

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Lori

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location was nice.
Stayed 1 night in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Lori,We're so happy to know that our prime location was perfect for your needs! Thank you so much for the perfect rating and we hope to see you again soon. The Team at Baymont by Wyndham

6/10 Okay

Gagan

Disliked: Cleanliness, property conditions & facilities
The place smells like chlorine and is very humid. It’s good if you are just staying for the night on the way but wouldn’t book it for vacation.
Stayed 1 night in Apr 2024
Response from General Manager on 19 Apr 2024
Dear Gagan,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any unpleasant odor during your visit. Our housekeeping team will be sure to make improvements where necessary. Thank you, and we hope you'll give us another chance in the future. The Team at Baymont by Wyndham

8/10 Good

Alan

Liked: Staff & service, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024
Response from General Manager on 19 Apr 2024
Thank you for staying with us at Baymont Inn & Suites Bloomington MSP Airport. It was a pleasure hosting you.The Team at Baymont by Wyndham

8/10 Good

Cathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
You could tell they had remodeled the room i rented. The tiling in the bathroom was nice. The room was clean and the price was very resonable. Close to airport. Very convenient.
Stayed 1 night in Apr 2024
Response from General Manager on 19 Apr 2024
Dear Cathy,Thank you for choosing to stay at Baymont Inn & Suites Bloomington MSP Airport. We strive to deliver a pleasant experience with our clean accommodations and convenient location near the airport. Next time you're in Richfield, you can count on us again for the value you deserve.The Team at Baymont by Wyndham

8/10 Good

SHEILA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great service.
Stayed 2 nights in Apr 2024
Response from General Manager on 17 Apr 2024
Dear Sheila,We appreciate you reviewing your stay at Baymont Inn & Suites Bloomington MSP Airport. It was our pleasure to provide you with attentive service! Please join us again next time you're in town. The Team at Baymont by Wyndham

8/10 Good

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Not a secret this isnt a 5 star kind of place, but for the price and location i wouldnt hesitate to stay here again.
Stayed 4 nights in Apr 2024
Response from General Manager on 17 Apr 2024
Dear Ryan, Thank you for staying at Baymont Inn & Suites Bloomington MSP Airport. It was our pleasure to provide you with a comfortable and welcoming place to rest during your travels. We hope that you consider staying with us again.The Team at Baymont by Wyndham

8/10 Good

George

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Close to many options as you are next to highway.
Stayed 3 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Dear George,It was a pleasure hosting you while you were in town. We're glad our location worked well for your trip and that your overall stay was pleasant. The next time you're in the area, please come see us again.The Team at Baymont by Wyndham

8/10 Good

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good with our stay. The room was nice and clean but pool area could have been slightly cleaned better. The breakfast was alright and like many others have said nothing hearty in the breakfast area all sweets. Our first night was extremely nice and quiet and the second we had nonstop door slamming for a little over an hour from 1-2am thankfully that didn't wake anyone up besides me. Love that we were able to open the window to get fresh air. We'd definitely stay again. One down fall was after a day out we came back and the kids got to the door before us and they were able to open the door and get right in without us being close with a key. That definitely didn't sit right but nothing was messed with or missing.
Stayed 2 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Amanda,Thank you for taking a moment to leave a review. We are pleased you had an enjoyable overall experience, and we appreciate you mentioning our impeccable accommodations. Your feedback about our breakfast offerings and the pool will be shared internally to ensure our high standards are met and any opportunity for improvement is seized. Additionally, we'll be sure to let maintenance know of your concerns with the door so any necessary adjustments or repairs are made promptly. It was a pleasure having you here, and we hope you return in the future.The Team at Baymont by Wyndham

8/10 Good

Laura

Stayed 1 night in Apr 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a excellent stay on 4/8/24. I checked in really late 10pm.no problem . Check in was really easy . The guy at the front desk was very professional & helpful. He also offered to call a taxi for 5am for pick up to the airport. The Hotel was very clean,quiet, and very safe. Breakfast is offered at 7am . Although I had to checkout at 5am. The guy at the desk had coffee made with a smile. Thank you for good services and a employee who cares
Stayed 1 night in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Jeff, Thank you for choosing our hotel and sharing your experience. We're delighted you had an excellent stay and appreciated our team's assistance. Your satisfaction means a lot to us, and we hope to welcome you back soon.The Team at Baymont by Wyndham

10/10 Excellent

Kesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the comforts of my room,my stay was very pleasant w jucuzzi in room,and amenities. Friendly staff
Stayed 2 nights in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Kesha,We're thrilled to hear your stay was pleasant, enhanced by the comfort of your room and its hot tub. It's also great to know our friendly team contributed positively to your experience. Thank you for choosing us, and we look forward to welcoming you back for another enjoyable visit.The Team at Baymont by Wyndham

10/10 Excellent

Carmen

Stayed 1 night in Apr 2024

10/10 Excellent

Bryan

Stayed 1 night in Mar 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Jane

Travelled with group
We spent less than 8 hrs there…it was fine.
Stayed 1 night in Apr 2024
Response from General Manager on 8 Apr 2024
Dear Jane,Thank you for being our guest and sharing your review. We are happy you enjoyed your short stay and look forward to welcoming you back for a longer visit in the future.The Team at Baymont by Wyndham

6/10 Okay

IkeepIt

The room was OK, No microwave or fridge in the room. The breakfast included waffles, toast, bagels to low calorie, low sugar, cereals, coffee, apples, apple juice, orange juice… Was pretty inexpensive, but it was the average price in the area. I would definitely check other locations
Stayed 2 nights in Mar 2024
Response from General Manager on 8 Apr 2024
Thank you for staying with us and taking the time to share your thoughts. We're glad you appreciated the included breakfast, and we value your feedback about the in-room amenities. If your travels bring you back to the area, please come see us again.The Team at Baymont by Wyndham

8/10 Good

Jeffery

Stayed 2 nights in Mar 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Riikka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024