Ratings based on 22 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
for Couplesby A verified traveller from San Francisco
Nice but not worth the high price.Posted 15/09/2013
The staff was nice and the room was OK but not worth the price. The bathroom was a little run down and not completely clean. The bedding was torn and overall, the room just looked tired.
for Everyoneby Martina from Chicago
Great place to stay in MilanPosted 06/07/2013
Pros: Great location and chic, yet comfortable setting,
Cons: The safe was too small to store our iPads.
Location: Walking distance to Duomo and the Ducale castle. Very close to restaurants.
We loved this hotel. It is located on a quiet, narrow street within walking distance of the Duomo. The hotel has no conspicuous sign, and the reception is on the 1st floor, so it was a little bit hard to find at first. The staff is also very low key, so it felt like we were living in our own private apartment while in Milan. The room was huge with what felt like 25 ft. ceilings. The bathroom was part of the room with very sleek sliding opaque glass doors to close off of an area of privacy. The room was decorated in a rather comfortable, understated "shabby chic" kind of way. The hotel reflects the general good taste that is so pervasive throughout fashionable Milan. Breakfast as first seemed a little meager (no fresh fruit, only pastries), but we later learned that we could make specific requests without additional costs.
for Familiesby A verified traveller from California
Hotel Antica Locanda dei MercantiPosted 01/07/2013
Pros: Good location and good breakfast.
Cons: Make the room more cozy.
The room was a very spacious, modern, white, "loft-like" room and very stark. It was nice, comfortable and clean but it felt "funky"... like someone had stuck furniture in a loft and made it a hotel room. I feel that it was overpriced...we were charged an extra $80.00 per child even though the room fit four people.
Recommendedby Rich from Ohio
Very nicePosted 30/06/2013 on Hotels.com
Very nice hotel. We were a family of four in one room, but fortunately it was large enough that we were't cramped. Only complaint is that the WIFI reception was very weak and only worked in about a 1/3 of the room. Convenient located between The Duomo and Sforza. The staff was very friendly and accommodating.
for Familiesby A verified traveller from Philippines
Close to the DuomoPosted 19/06/2013 on Hotels.com
Our stay was outstanding. The only thing that could have made our stay better was the elevator. It was tiny and could not hold all of our luggages. But I guess this is the case for all Italy hotels.
for Everyoneby Boris from Rhode Island, USA
Superb hotel in the center of MilanPosted 04/06/2013
Pros: Service and location
Cons: A little noisy if your window is open in the morning
Location: Center of town, 5 to 15 minutes walk from all major sites.
Located in an old building. A little difficult to find but no big deal. Absolutely superb service: concierge, night staff, cleaning people, etc. Location - absolutely perfect: everything is within 5 to 15 minutes walk - the Duomo, Sforza castle, Leonardo da Vinci's Last Supper, etc. Very nice rooms, mine with a walk-in shower with great water pressure. The only reason I rated room as 4 is because on my first night I could not turn on the air conditioner and had to sleep with my window open so it became pretty noisy in the morning (I was in room #12). It is a funny thing in Italy - in small hotels hvac system cannot handle it when someone wants to turn on the heat and another person (in another room) wants to turn on the a/c. So, if you know that you will want one of those turned on at night inform the staff and they will turn on whatever you desire. Others will be out of luck. My friend stayed in room 33. It faced a much quieter back yard and had a very nice veranda where we had our morning coffee. One very nice feature that this hotel offers (for free) is that they will frame a photo that you can email them and will put it in your room prior to your arrival. My wife was very pleasantly surprised! In summary, I would HIGHLY recommend this hotel.
for Everyoneby A verified traveller from new jersey
2 rooms in milanPosted 30/05/2013
Pros: bathroom, size of rooms, terrace
Cons: clearer communication on charge of extra bed.
Location: we walked to shopping and dining.
We used two rooms. The location was great. One room had an amazing patio overlooking the street. They served us breakfast on it every morning. In addition the rooms were clean with modern bathrooms. actually the biggest bathrooms on our 12 day trip through italy. Tiny elevator and you have to walk up approx 8 steps to get to that.
for Couplesby A verified traveller
Extremely nicePosted 23/05/2013
Great hotel with friendly and very helpful staff. Great position and lovely big rooms. A very pleasant place to stay in Milan
for Business Travellersby Orange County from Orange County
Boutique Hotel That Feels LikeThey Opened Too SoonPosted 22/05/2013
Cons: Lack of amenities, Wi-Fi, plug situation
The hotel is located in a great location and the room itself was super cute. The staff was also very nice and tried to help, but I had numerous wifi issues in that it was non-existent for the most part. The more frustrating issues were that one of the plugs in the room fried my energy convertor along with my flat iron. We thought it was a fluke until we used the same plug with another convertor, but I was able to catch the curling iron before it blew as it started smoking. We had no other issues with the one other plug we could find in the room. There were no toiletries whatsoever-not even a bar of soap, shampoo, lotion, conditioner, etc. There was one soap pump in the bathroom that you had to carry with you to the shower or wherever else you wanted to wash your hands. The breakfast that's included is coffee and croissants only. I unfortunately did not find this out until I went to check out and was informed that although the yogurt along with the eggs that the front desk person asked me if I wanted for breakfast were at an additional charge. I wouldn't have ordered them as both days the eggs weren't cooked right, but I said nothing since I thought it was included. On the positive the staff really did seem like they cared, but this is NOT a 4 star hotel. I would NEVER recommend this place and thankfully I checked the reviews right before I left or I wouldn't have found the hotel.
for Everyoneby A verified traveller from Toronto, ON
Quiet spot in the middle of the actionPosted 07/05/2013
Pros: Friendly, helpful staff
Cons: Not very convenient to the train station
Location: Close to important attractions
An efficiently helpful staff and ideal location make the Hotel Antica Locanda dei Mercanti an excellent choice for a stay in Milan. Everyone worked to ensure my comfort. When I accidentally left my door open overnight, the porter instructed people to be quiet so as not to disturb me. The receptionists, particularly the one on the day shift, were also very accommodating. For instance, I was dissatisfied with the first room that they put me in, so they moved me to a much nicer one. Initially, I could not find Hotel Antica Locanda dei Mercanti. Via San Tomaso is short and narrow so it appears only on detailed maps. Locals were, however, helpful in pointing me in the right direction. The rooms are high-ceiling with massive wooden beams and simple but elegant furnishings. Situated between the Duomo and Castello Sforzesco, these two tourist attractions are easy to reach. The famous La Scala Opera House is also very close by. Despite being in the thick of things, the hotel is quiet and restful. The only problem I encountered was that the advertising reads “microwave upon request” but, in fact, microwaves are available only in rooms with kitchens.