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Reviews of WoodSpring Suites Doral Miami Airport

2.5 out of 5
WoodSpring Suites Doral Miami Airport
7500 NW 41st Street, Miami, FL

Reviews

7.2

Good

Rating 10 - Excellent. 263 out of 719 reviews" "
Rating 8 - Good. 165 out of 719 reviews" "
Rating 6 - Okay. 112 out of 719 reviews" "
Rating 4 - Poor. 68 out of 719 reviews" "
Rating 2 - Terrible. 111 out of 719 reviews" "

7.2/10

Cleanliness

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Arden

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good for a sleep in and convenience
Stayed 3 nights in Apr 2024

8/10 Good

Randy

Liked: Cleanliness, property conditions & facilities
It was quiet and clean
Stayed 2 nights in May 2024
Response from Manager on 10 May 2024
Thank you for staying with us.

8/10 Good

Galina

Liked: Cleanliness, property conditions & facilities
No much quiet
Stayed 1 night in May 2024
Response from Manager on 10 May 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 Poor

florence

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bed sheet dirty, I was explained house keeping is every two weeks. Lobby closes all night until morning. Smells very bad like humidity halleays and rooms. black mold in shower ceiling.
Stayed 2 nights in May 2024
Response from Manager on 10 May 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on 10 May 2024
Thank you.

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s awesome
Stayed 1 night in May 2024
Response from Manager on 10 May 2024
Thank you for staying with us.

8/10 Good

Daniel, Hialeah

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Manager on 10 May 2024
Thank you.

8/10 Good

GASTON

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Manager on 3 May 2024
Thank you.

6/10 Okay

John

Business traveller
Liked: Cleanliness, property conditions & facilities
The price for the hotel was reasonable, but I am not sure that the area was safe
Stayed 2 nights in Apr 2024
Response from Manager on 3 May 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

Rob

Liked: Cleanliness, property conditions & facilities
Highly recommend.
Stayed 1 night in Apr 2024
Response from Manager on 29 Apr 2024
Thank you.

10/10 Excellent

Roselly

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Manager on 29 Apr 2024
Thank you.

4/10 Poor

angelly, MIAMi

Disliked: Cleanliness, amenities
I did not like it, the bathroom was dirty, bad pillows and mattress
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Okay

Lacory

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
It was not was terrible but wasn’t excellent.
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Thank you for staying with us.

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was nice. The staff was friendly. The breakfast was really nice. The room was ok, while it was somewhat clean, the room did have a faint smell of pet mixed with the strong Lysol smell, it wasn’t terrible but you can still smell pet. The shower curtain had a what seemed like a blood stain on it but the bathroom was clean, so for my 2 day stay it was fine
Stayed 2 nights in Apr 2024
Response from Manager on 15 Apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Okay

Luis Anthony

Stayed 10 nights in Mar 2024
Response from Manager on 15 Apr 2024
Thank you.

2/10 Terrible

Shaniqua

Disliked: Cleanliness, property conditions & facilities
Don’t stay here. Horrible and dirty
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Okay

Enrique

Stayed 1 night in Apr 2024
Response from Manager on 29 Apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.

10/10 Excellent

Joseph G

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Manager on 8 Apr 2024
Thank You

4/10 Poor

Brenda

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
1) The place is dirty and they offer room service every 14 DAYS 2) The kitchenet has nothing on it, not even a coffee maker so if you are planning to use it, you have to buy everything 3) the surroundings are not clean. You can find condoms on the parking. (not 1 or 2) 4) The halls, elevators and commom areas has a particular smell... 5) This hotel is in an industrial area
Stayed 9 nights in Mar 2024
Response from Manager on 8 Apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Great stay for the price.
Stayed 1 night in Apr 2024
Response from Manager on 8 Apr 2024
Thank You

8/10 Good

Oniel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Easy parking
Stayed 1 night in Mar 2024
Response from Manager on 8 Apr 2024
Thank You

2/10 Terrible

Ian

Liked: Cleanliness, amenities
An employee came into my room at 10:55 on my check out day while i was in the bathroom to ask me if i was checking out today. And when i complained about it and they tried to justify it instead of apologizing.
Stayed 1 night in Mar 2024
Response from Manager on 8 Apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 Good

Branetta

Stayed 7 nights in Mar 2024
Response from Manager on 25 Apr 2024
Thank you.

10/10 Excellent

Jerrica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was extremely clean and smelled good.
Stayed 1 night in Mar 2024
Response from Manager on 1 Apr 2024
Thank you for staying with us.

2/10 Terrible

Cynthia

Business traveller
Disliked: Cleanliness, property conditions & facilities
Do not stay here!
Stayed 14 nights in Mar 2024
Response from Manager on 1 Apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Okay

Jessica Dawn

Travelled with family
Disliked: Cleanliness
The staff were not able to accommodate after I had travelled quite a distance. After pleading to accommodate there were dirty needles found in our room. Still nothing done.
Stayed 9 nights in Mar 2024
Response from Manager on 1 Apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Okay

Angelo, Aruba

Disliked: Cleanliness
Stayed 7 nights in Mar 2024
Response from Manager on 1 Apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.

2/10 Terrible

Hsuan

Business traveller
Disliked: Cleanliness
Poor and untrained employee, especially the chubby and curly hair girl at the front dest. She is showing disrespectful and unwilling to provide basic service which suppose belongs to her job. A nice hotel but ruined by one unprofessional staff.
Stayed 3 nights in Mar 2024
Response from Manager on 1 Apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Okay

miki, Orlando

Liked: Cleanliness, property conditions & facilities
I like the location
Stayed 1 night in Mar 2024
Response from Manager on 1 Apr 2024
Thank you.

8/10 Good

Ruben

Stayed 4 nights in Mar 2024
Response from Manager on 15 Apr 2024
Thank you.

8/10 Good

Armani

Liked: Cleanliness, property conditions & facilities
Everything was ok
Response from Manager on 25 Mar 2024
Thank you.

10/10 Excellent

Andy, Lancaster

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Manager on 25 Mar 2024
Thank you.

10/10 Excellent

Nikesha

Disliked: Cleanliness, property conditions & facilities
Property needs a lot of work done
Stayed 1 night in Mar 2024
Response from Manager on 25 Mar 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Terrible

Adolfo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms smell so bad. The liquids being used to clean unit are horrendous. I had to use my girlfriends body splash to spray around the unit.. definitely not staying there ever again.
Stayed 1 night in Mar 2024
Response from Manager on 25 Mar 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Terrible

rashawna

Travelled with partner
Disliked: Amenities
The manager didn’t care that I was not able to shower in 2 days. He then wanted to put the blame on me for not reaching bk out to the front desk after being told there was nothing that could be done until the next 2 day, when a supervisor and maintenance is to be available. Horrible hospitality, would not recommend the stay
Stayed 3 nights in Mar 2024
Response from Manager on 25 Mar 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Okay

Marianela

Stayed 1 night in Mar 2024
Response from Manager on 1 Apr 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.

4/10 Poor

Jiarui

Disliked: Cleanliness, amenities, property conditions & facilities
It is for EXTENDED stays not for like one night. The bed was on a metal structure that moved so much and it was dirty
Stayed 1 night in Mar 2024
Response from Manager on 11 Mar 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Okay

alain

Rooms are very clean, but common areas, like elevators were dirty. This hotel is for someone that want to save money.
Response from Manager on 11 Mar 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 Good

Raimundo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 11 Mar 2024
Thank you.

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 2 nights in Feb 2024
Response from Manager on 8 Mar 2024
Thank you for staying with us.

10/10 Excellent

Patrick

Travelled with family
The nice girl at the front desk, she was very helpful.
Stayed 14 nights in Feb 2024
Response from Manager on 8 Mar 2024
Thank you.

8/10 Good

Louvedor, Lehigh Acres

Business traveller
Liked: Cleanliness, property conditions & facilities
The employees was extremely loud first thing in the morning. They didn’t have no regard
Stayed 2 nights in Feb 2024
Response from Manager on 8 Mar 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Terrible

TITO

Stayed 1 night in Feb 2024
Response from Manager on 25 Mar 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.

10/10 Excellent

Rajiv

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and well kept. All advertised amenities were available and functional. There was ample parking and it was very close to the airport, dining and shopping.
Stayed 7 nights in Feb 2024
Response from Manager on 4 Mar 2024
Thank you for staying with us.

4/10 Poor

J Jesus

Disliked: Cleanliness, property conditions & facilities
Room was smelly and the floor dirty. I clean it up my self with the shower towels and they turned black.
Stayed 10 nights in Jan 2024
Response from Manager on 4 Mar 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 Poor

Dhanmatee

Disliked: Cleanliness
There is no housekeeping for 2 weeks have to pay for clean towels no flatware glassware are plates available do use no tissue or paper towel available do use in the suite no body wash no shampoo only two bars, soaps.
Stayed 3 nights in Feb 2024
Response from Manager on 1 Mar 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

Carlos, Miami

Stayed 14 nights in Feb 2024
Response from Manager on 25 Mar 2024
Thank you.

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on 4 Mar 2024
Thank you.

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities
Strange smell in the hall way but very clean rooms
Stayed 13 nights in Feb 2024
Response from Manager on 26 Feb 2024
Thank you.

4/10 Poor

Juan

Disliked: Property conditions & facilities
Hot water do not work
Stayed 1 night in Feb 2024
Response from Manager on 26 Feb 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.