2 outdoor pools, pool umbrellas, sun loungers

Reviews of The Betsy - South Beach

4.5 out of 5
The Betsy - South Beach
1440 Ocean Drive, Miami Beach, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1009 reviews" "
Rating 8 - Good. 157 out of 1009 reviews" "
Rating 6 - Okay. 66 out of 1009 reviews" "
Rating 4 - Poor. 32 out of 1009 reviews" "
Rating 2 - Terrible. 26 out of 1009 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and friendly staff
Stayed 3 nights in Apr 2024
Response from The Betsy on 3 May 2024
Hello Sophie,Thank you for taking the time to share your top score with us! It was our pleasure to pamper you, and we hope to see you again in South Beach soon.Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot on south beach - quieter on the north end of the strip with beach front property. Wonderful staff, excellent service. They have their own part of the beach managed for them that’s great too
Stayed 3 nights in Apr 2024
Response from The Betsy on 2 May 2024
Hello William,We are so glad you discovered us here on our quiet end of Ocean Drive! It was our pleasure to spoil you throughout your stay, and we're glad you joined us on th sand as well!Sincerely,Zach Plutzik, Managing Director

4/10 Poor

Anna

Disliked: Property conditions & facilities
The property is at the center of south beach
Stayed 1 night in Apr 2024
Response from The Betsy on 3 May 2024
Dear Anna,We hope you enjoyed our location in the heart of South Beach, and that you took advantage of our proximity to the sand as well as our quiet stretch of Ocean Drive. We trust our team members were on hand to ensure everything went smoothly with your stay, and we would love to have you back one day to earn your top score.Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

MARICON, SPRINGFIELD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Betsy Hotel was more than I expected. All the staff were amazing, Fritzner at the reception desk was wonderful, he gave us a very nice room. Thanks Fritzner and Evan the Bellhop is very welcoming. Betsy has live music every night, the place is right next to the beach, they have umbrellas and drinks on the beach. Betsy is very walkable to other happenings during the night time. This is an amazing place to stay at. We will definitely stay there again. Highly recommended! To the staff, thank you for making our stay memorable, much appreciated.
Stayed 2 nights in Apr 2024
Response from The Betsy on 2 May 2024
Dear Maricon,Thank you for taking the time to share your glowing score with us! We love that you joined us for our nightly live music in the lobby and that you found our location to be ideal for other evening pursuits as well. We will pass along your praise to Fritzner and Evan who are always happy to lend a hand when needed, and we appreciate your recommendation to others very much.We will see you again soon!Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Elisabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and ambience, with wonderful staff!
Stayed 4 nights in Apr 2024
Response from The Betsy on 1 May 2024
Hello Elisabeth,Excellence is what we strive to provide upon every stay, and we are thrilled to know we delivered! It was a pleasure to pamper you in South Beach, and we hope to see you again.Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Eugene Edward, Lima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great locstion. Would return in the future
Stayed 5 nights in Apr 2024
Response from The Betsy on 1 May 2024
Greetings Eugene,Thank you for sharing your five-star endorsement of our family-owned and operated hotel here in South Beach! We can't wait for your return!Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited The Betsy for my 40th birthday with my wife and 6 year old son. We had a fantastic time, the place was great and the staff was amazing, great service from Rene and Joanny that made sure we were very well taken care of in the restaurant and Juan the bellboy that went above and beyond to make sure we had a great stay. Chris was also great in compensating a small delay with out room while checking in. Overall the staff is amazing and would highly recommend anyone staying at The Betsy.
Stayed 3 nights in Apr 2024
Response from The Betsy on 29 Apr 2024
Dear Eduardo,We are so glad you celebrated your birthday with us, and thrilled to hear that you and your family so enjoyed your time with us. We will pass along your compliments to Rene and Joanny, as well as Juan and Chris.Thank you for your patience as we settled you in, and we hope we can count on your return!Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Jerome

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel in a great location on the beach.
Stayed 4 nights in Apr 2024
Response from The Betsy on 29 Apr 2024
Hello Jerome,Thank you for joining us on the beach for a few days of pampering, sunshine, and sand! Hurry back!Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Service and amenities were great. Amenities fees are a bit high at $45. per day.
Stayed 3 nights in Apr 2024
Response from The Betsy on 29 Apr 2024
Dear Robert,We appreciate your top score as well as your helpful feedback for our leadership. We hope you will return to see us at our family-owned and operated boutique hotel soon.Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Sarah, Andover

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was SO nice. Great location. Loved our stay!
Stayed 3 nights in Apr 2024
Response from The Betsy on 26 Apr 2024
Hello Sarah,It was our pleasure to introduce you to the five-star level of hospitality you can always expect from us at The Betsy! Please join us here on our quiet end of Ocean Drive again soon.Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel, the only complain I have is that the bed wasn’t on par with a hotel in this price range. The mattress was softer than ideal and sagging
Stayed 2 nights in Feb 2024
Response from The Betsy on 22 Apr 2024
Dear Daniel,We are glad you loved almost every aspect of your stay with us in South Beach, and we have noted that our beds are too soft for your comfort. We hope we can welcome you back for the perfect night's rest in the future.Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Apr 2024
Response from The Betsy on 16 Apr 2024
Dear JessicaWhat a treat to find your five-star approval waiting for us! We hope our pools, beachfront, and boutique charm will bring you back to our doors again soon.Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Betsy never fails to disappoint. Since Covid, they closed off traffic on Ocean Drive, which makes the hotel that much nicer. A little oasis in Miami Beach. High class, refined, lots of art. I really enjoyed there. I’ve been going there for several years and I’ll continue to go.
Stayed 2 nights in Apr 2024
Response from The Betsy on 15 Apr 2024
Greetings John,We are delighted you think so highly of our oasis here on Ocean Drive, and it is always a treat to welcome you 'home' to The Betsy! Thank you for your loyalty, and we can't wait to see you again.Sincerely,Zach Plutzik, Managing Director

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service
Staff was friendly and the restaurant on the property was very good
Stayed 3 nights in Apr 2024
Response from The Betsy on 15 Apr 2024
Dear Francisco,It was such a treat to have you with us in South Beach, and we will share your compliments with our kitchen at LT as well.Hurry back!Sincerely,Zach Plutzik, Managing Director

8/10 Good

Haroon, Newnan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Daily music in the lobby. Did not like the breakfast choices for prepaid breakfast included.
Stayed 4 nights in Apr 2024
Response from The Betsy on 9 Apr 2024
Hello Haroon,Thank you for sharing your positive score as well as your helpful feedback. While we wish you had enjoyed our Betsy breakfast as much as so many of our guests do, we're glad our live music aided to your enjoyment of our lobby and we trust the rest of your stay proved excellent. We look forward to ensuring a five-star stay the next time you are in South Beach.Sincerely,Zach Plutzik, Managing Director

6/10 Okay

Piyush, Chicago

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for a girls weekend and were really excited to stay at the Betsy. Unfortunately we were let down. Does not feel like a 4 star hotel - more like a 3 star. There are no amenities except for the pool. The rooms are super tight, the walls are very thin and the beds are uncomfortable. They made many mistakes during the stay for which the manager apologized at the end of our stay. Great location though.
Stayed 3 nights in Mar 2024
Response from The Betsy on 8 Apr 2024
Hello Piyush,It is always disappointing to learn when we have let a guest down, and we are sorry your girls' trip did not live up to expectations.We wish you had utilized our additional amenities other than our courtyard and rooftop pools, such as our beach services, expansive gym, and live music, but we are heartened to hear that our management team ensured you were heard before your departure. We trust we make things right, and we do hope for another chance to impress one day.Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Anastasios

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This is nice hotel with a very good character l. Food and restaurants were great, very conveniently located, and staff was very courteous and welcoming. Special thanks to Fritz the bellman, and the concierge who recommended the best sandwich I’ve ever had in the US.
Stayed 3 nights in Apr 2024
Response from The Betsy on 8 Apr 2024
Dear Anastasios,We love hearing from guests who appreciate our unique character here in South Beach, and we're glad you joined us for some meals at LT as well. As you discovered, our location is hard to beat, and we're glad Fritz could take such good care of you!Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on Ocean Drive. Easy access to beach. Great staff where they are always there to please.
Stayed 4 nights in Apr 2024
Response from The Betsy on 5 Apr 2024
Dear Shaun,Thank you for sharing your endorsement! We loved hosting you here on Ocean Drive, and we hope to repeat the experience soon!Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Richard A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, Akhona and Fritz were amazing!!
Stayed 5 nights in Mar 2024
Response from The Betsy on 5 Apr 2024
Hello Richard,Your top score makes our day! We will pass along your compliments to Akhona and Fritz, and on behalf of our entire Betsy team, please hurry back!Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Douglas, Virginia Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Betsy has an amazing vibe. The rooms are on the small side but very functional and homey with books and knick knacks. The staff is amazing and many have been there for many years. Door bell staff that have been there for 7-8 years and we have seen each of the 4 times we have stayed. LT restaurant quite good and breakfast can be included in the stay. Highly recommend the Betsy if you want to stay in South Beach.
Stayed 4 nights in Mar 2024
Response from The Betsy on 1 Apr 2024
Dear Douglas,Welcome back! We love that you embrace our unique vibe here at The Betsy, as we strive to be welcoming, friendly, comfortable, yet elegant. Our team is indeed the beating heart of our hotel experience, and we love hearing that you always feel so welcome and at home with us.We are honored to have earned your loyalty, and we appreciate your recommendation to others. Until next time!Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Yeojeong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is amazing. Basically everything is within walking distance. Loved how they offer us welcome champagne and all the staffs were nice.
Stayed 3 nights in Mar 2024
Response from The Betsy on 28 Mar 2024
Greetings Yeojeong,Thank you for joining us at our peaceful boutique hotel at the end of Ocean Drive! We were happy to welcome you in style, and we hope we can repeat the experience one day!Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Olivia

Stayed 1 night in Mar 2024
Response from Betsy on 16 Apr 2024
Hello Olivia,Thank you for joining us at our boutique hotel here in South Beach! We appreciate your top score and we hope to see you again just as soon as your travels allow!Sincerely,Zach Plutzik, Managing Director

2/10 Terrible

Richard

Travelled with family
Liked: Cleanliness, staff & service
Paid for a room with a balcony didn’t get one put us in a room that was pretty much in an alley awful
Stayed 3 nights in Mar 2024
Response from The Betsy on 26 Mar 2024
Dear Richard,Thank you for sharing your candid feedback with us. We apologize for our failure to provide you with the room you booked, and for any confusion regarding this reservation. We know we can do better, and to that end, we hope for another chance to impress one day.Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from The Betsy on 15 Apr 2024
Hello Deanna,Thank you for sharing your top score with our team here at The Betsy! We hope your five-star approval will inspire a return!Sincerely,Zach Plutzik, Managing Director

6/10 Okay

James

Disliked: Staff & service
We liked the location of the property. The overall vibe of the Betsy was nice. Our room was very small for what we paid which was disappointing. The pool area was very basic. The menus were very over priced and the food was average. We found much better places to eat outside of the hotel. The staff was very aloof.
Stayed 3 nights in Mar 2024
Response from The Betsy on 27 Mar 2024
Dear James,Thank you for sharing your candid review, which helps us ensure every guest feels right at home with us in the future. While we are glad our South Beach location worked well for you, and that you were able to explore the many dining options nearby, we wish you had been better impressed by our courtyard and rooftop pools and our cuisine right here at LT. Our historic hotel contains many distinct room types, and we are confident we can situate you in just the right space for your needs should you decide to join us again one day. We would love to welcome you back.Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful peaceful oasis right on Ocean Ave. Eclectic and original, tasteful and comfortable. We loved our stay!
Stayed 4 nights in Mar 2024
Response from The Betsy on 22 Mar 2024
Dear Colleen,We love that our original sense of style and unique decor spoke to you, and it was a pleasure to host you here in South Beach. We are delighted you loved your stay and trust we'll see you again one day.Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with an art vibe, extremely friendly staff, great bar/restaurant & wonderful location.
Stayed 4 nights in Mar 2024
Response from Betsy on 21 Mar 2024
Dear Andrea, Your top score and lovely words make our day! Thank you for sharing your praise of our team with us, and we hope we can entice you back for another five-star stay soon! Sincerely, Zach Plutzik, Managing Director

10/10 Excellent

Wenjing

Stayed 3 nights in Mar 2024
Response from The Betsy on 8 Apr 2024
Dear Wenjing,What a treat to find your five-star approval waiting for us! We hope we can host your next stay in South Florida as well.Sincerely,Zach Plutzik, Managing Director

6/10 Okay

Jacqueline

Travelled with family
Disliked: Amenities
Liked the location and proximity of the hotel to the beach. We enjoyed the hotel pool on the top floor. Unfortunately, there were a variety of areas that did not meet our expectations. Getting someone to answer at the front desk was nearly impossible. When we asked for our room to be cleaned they only restocked the towels and made the beds. Accessing our room was VERY challenging each day. From the main lobby you take the elevator to the 3rd floor, get off and follow a maze until you find another elevator, you take that elevator down to the first floor. It was not convenient or enjoyable to do this every time. We also had less than desirable service at the restaurant for breakfast and slow and inaccurate service at the roof top pool. While the pool and beach were wonderful, we would not stay there again.
Stayed 3 nights in Mar 2024
Response from The Betsy on 19 Mar 2024
Dear Jacqueline,Thank you for sharing your invaluable feedback with us. As you learned, The Betsy is a combination of two connected historic properties, and as a consequence, navigating between our Florida-Georgian and Art Deco wings requires a bit of orientation. We apologize if our team didn't properly assist.We also apologize for the lapse of service you describe at our front desk and our rooftop pool, which is unacceptable to us. We are heartened to know you enjoyed our proximity to the beach and our pool ambiance, and we hope you will change your mind and give us a second chance to earn your full approval one day.Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere of The Betsy is the best I have ever experienced. Starting with the friendly caring staff (esp. Fritz, Juan, Julio) - our every need and question was answered and tended to. The interior design is gorgeous and inviting. An easy class and elegance. The lobby and bar with pianist playing is so lovely, one may never want to explore the rest of South Beach. Food is excellent. Resident dogs make the vibe so familial. You truly could spend an entire weekend appreciating the fabulous art on the walls throughout the hotel. Location steps from the beach and slightly away from the hub bub of late night partyers, but close enough to join in and then stroll home. Pricey like the rest of South Beach.
Stayed 3 nights in Mar 2024
Response from The Betsy on 19 Mar 2024
Dear Jennifer,We are so glad we could introduce you to the friendly, caring atmosphere we curate here at The Betsy. We will share your compliments with Fritz, Juan, and Julio in particular, and we're glad you joined us in our lobby bar to listen to some live music.Our resident dogs wag their tails hello, and we appreciate your kind words for our art collection and ideal location here by the sand.Join us again soon!Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

ANNE PALLIER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and cozy, relaxed family atmosphere, impressive service and quiet rooms, direct access to the beach, great food and pool... the only surprise was how small our room was but it ended up just fine and impeccable every morning.
Stayed 3 nights in Mar 2024
Response from The Betsy on 18 Mar 2024
Hello Anne,It was a delight to introduce you to the charms of our South Beach family-owned and operated hotel, and we're glad you enjoyed a relaxing and memorable stay with your family,We are glad everything turned out ideal, and we hope we have inspired a tradition of vacationing at The Betsy!Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from The Betsy on 18 Mar 2024
Dear Michael,What a pleasure to find your five-star approval waiting for us! Come back to see us again in South Beach soon!Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from The Betsy on 3 Apr 2024
Greetings Vincent,Thank you for joining us for a five-star stay in South Beach! It was a pleasure to host you and we hope we can repeat the experience soon!Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Christopher, MOORESTOWN

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee barista was rude; the other staff was great.
Stayed 2 nights in Mar 2024
Response from Betsy on 12 Mar 2024
Hello Christopher,We appreciate your top score and are glad to hear that our team proved friendly and helpful almost across the board. We apologize for your experience with one barista, however, as your stay should have been flawless.Please join us again should your travels once again include South Beach. We know we can fully deliver.Sincerely,Zach Plutzik, Managing Director

8/10 Good

Carli

Stayed 4 nights in Mar 2024
Response from The Betsy on 26 Mar 2024
ello Carli,Thank you for gifting us with your positive score! We hope we can entice you back to South Beach one day soon. The Betsy awaits!Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. It's just a wonderful hotel. Well-managed. They have a true mission to make the guests have a great experience. Very impressed. We will definitely return.
Stayed 4 nights in Feb 2024
Response from Betsy on 12 Mar 2024
Dear Gerard,Amazing is what we love to hear! We do indeed have a mission to ensure every guest feels at home with us at The Betsy, and we love knowing we succeeded. We await your return!Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Thomas, Richardson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing staff in a great area.
Stayed 4 nights in Feb 2024
Response from The Betsy on 1 Mar 2024
Hello Thomas,The pleasure was all ours! Please make yourself at home with us again on Ocean Drive soon.Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Beatrice, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Betsy on 21 Mar 2024
Greetings Beatrice, We loved hosting you by the beach, and we are delighted to have earned your top score! We hope we can take good care of you again soon.Sincerely, Zach Plutzik, Managing Director

10/10 Excellent

Shimon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lives up to expectations of being a place fond of arts Great piano music Background classical music Staff ready to help
Stayed 7 nights in Feb 2024
Response from The Betsy on 29 Feb 2024
Dear Shimon,We aim to not only live up to expectations but to exceed them, and we are thrilled with your five-star approval! Thank you for joining us as a patron of the arts, and we look forward to enticing you back with more live music and culture soon.Sincerely,Zach Plutzik, Managing Director

6/10 Okay

louise

Stayed 4 nights in Feb 2024
Response from Betsy on 21 Mar 2024
Dear Louise, We are sorry to note from your score that your stay could have been improved upon. We are eager to earn your full confidence in us, and to that end, we hope we can welcome you back to our historic and family-owned hotel again.Sincerely, Zach Plutzik, Managing Director

10/10 Excellent

sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute property. Fun. Close to everything. Great staff service
Stayed 3 nights in Feb 2024
Response from The Betsy on 28 Feb 2024
Dear Sarah,We are glad our boutique ambiance and vibe spoke to you, and that you felt right at home with us during your stay in South Beach. It was our pleasure to serve you well, and we hope to see you again before too much time has passed.Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Ann

Stayed 4 nights in Feb 2024
Response from Betsy on 21 Mar 2024
Dear Ann, What a delight to find your five-star approval waiting for us! Our entire team thanks you for joining us here in South Beach, and we certainly hope to see you again. Sincerely, Zach Plutzik, Managing Director

8/10 Good

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older historic property with lots of great pictures of the nice pools. The rooms are extremely small and they don’t offer room service. Televisions are outdated and only have about 40 channels with no access to Netflix or Amazon Prime. The place is in need of a serious upgrade if I am going to stay here again. Some friends stayed at a hotel 2 blocks north for less than half the price and the hotel was nicer and had oceanfront rooms. You have to walk across the street to get to the beach at the Betsy. Location and their friendly staff are the only 2 positives I can give the place.
Stayed 2 nights in Feb 2024
Response from The Betsy on 27 Feb 2024
Dear Charles,While we are heartened to know that you loved our location and our caring and attentive team, we are sorry to note that we let you down in other regards.We have noted your desire for additional TV offerings in your room, and we know we can situate you in a more spacious accommodation should you join us again. 
We do take pride in the updates we make that do not take away from the historic charm of our hotel, and we hope we can win your heart in full one day.Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Dorothy

Travelled with partner
Liked: Staff & service, property conditions & facilities
We had a wonderful time at The Betsy! It’s the most beautiful hotel on Ocean Drive within walking of all the best South Beach has to offer!
Stayed 4 nights in Feb 2024
Response from The Betsy on 20 Feb 2024
Greetings Dorothy,We love hearing when our guests enjoy such a wonderful time at The Betsy, and we hope we can repeat the experience with you soon!Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Nice hotel overall.
Stayed 6 nights in Feb 2024
Response from The Betsy on 19 Feb 2024
Hello Christian,We appreciate your five-star rating, and we hope you will make yourself at home with us again in South Bech soon.Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, facility was pretty old. Staff was wonderful
Stayed 5 nights in Feb 2024
Response from The Betsy on 12 Feb 2024
Dear Monica,We are thrilled to know our location hit the mark and that our team proved eager to please. We appreciate your additional feedback and we hope we can make you feel at home with us again soon.Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 2 nights in Feb 2024
Response from The Betsy on 5 Feb 2024
Greetings Antonia,Thank you for sharing your five-star approval with us! We hope your travels will bring you back to sunny South Beach soon!Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff, enjoyed the rooftop pool and beach area!
Stayed 1 night in Jan 2024
Response from The Betsy on 1 Feb 2024
Greetings Stephanie,Thank you for discovering the many charms we offer here at The Betsy! We're glad you made yourself at home at our rooftop pool and on the beach, and we hope to entice you back for more sun and sand soon.Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Antonio, El Centro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Jan 2024
Response from The Betsy on 29 Jan 2024
Dear Antonio,Thank you for joining us here in sunny South Beach! We hope we can entice you back for another five-star stay soon!Sincerely,Zach Plutzik, Managing Director

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay on the beach at South Beach.
The Betsy was a great place to stay. Very well located within the busy art deco district, but very quiet and refined as well. No criticisms whatsoever.
Stayed 2 nights in Jan 2024
Response from The Betsy on 29 Jan 2024
Dear Steven,Thank you for discovering us here in South Beach. We are glad you loved our location near the art deco district, and that you found our hotel to be an oasis in the heart of busy Miami.Until next time!Sincerely,Zach Plutzik, Managing Director