Independent in Mason

Driving cars on bridge highway near illuminated high skyscraper buildings in downtown district of Cincinnati, Ohio, USA. American city with business financial district at sunset

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Top Mason Hotel Reviews

Quality Inn Mason Near Kings Island

4/10 Poor

"We stayed here last year and thought it was nice. This time, the check in clerk put us in a room that had problems. When we opened the door, humid air poured out of the room. It smelled like someone had thrown up in there and someone had just recently tried to clean it. We asked for (and received) a different room. I don’t understand why that clerk put us in that room. There were plenty of rooms available. The breakfast was fairly typical. The food quality was institutional grade."

La Quinta Inn & Suites by Wyndham Cincinnati NE - Mason

2/10 Terrible

"Awful!! Showed up at 11 at night with two small children just to find hair in the shower, pee on the seat, handle of the sink broken off, water leaving from under the sink, tub would not drain, mini fridge would not work and air was broken. We would have left but were exhausted so we slept, woke up next day and left. Told them about all the issues and now getting charged daily for random fees! And the manager won’t even answer the call or return the call. When we report all the issues that night the front desk said manager ain’t gonna fix it so not sure what to tell you! Oh and by morning the lights were all flickering like an electrical issue. I got my kids out of there quickly. But now they trying to charge extra with no explanation at all."

Comfort Suites Mason near Kings Island

2/10 Terrible

"So I left my $1,100 CPAP in the hotel room I called them and they said that they had it in their possession and informed me that I needed to purchase a shipping label and they would ship my package so two days later I have still not received my package UPS says they never received my package and canceled my shipping label which now meant my package was no longer insured. I called the hotel to see if maybe they dropped it off at a non-UPS carrier they are no longer accepting my phone calls they are hanging up on me. And so now I have no idea where my package or what happened to it. Horrible communication, Liars not to mention the fact that I saw a roach there and I STILL WASN'T going to leave a bad review because they were nice people."