Superior Double or Twin Room | Terrace/patio

Reviews of Riad Chamali

3.5 out of 5
Riad Chamali
49 Bis, Derb Zemrane, Quartier Berrina, Marrakech

Reviews

9.6

Exceptional

Rating 10 - Excellent. 60 out of 75 reviews" "
Rating 8 - Good. 11 out of 75 reviews" "
Rating 6 - Okay. 3 out of 75 reviews" "
Rating 4 - Poor. 1 out of 75 reviews" "
Rating 2 - Terrible. 0 out of 75 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Stay in Marrakesh
Very friendly and helpful staff in a lovely small property in a traditional Riad style. Do use the pick-up service to get to the hotel - as the local lanes all look the same at first, A short walk to the old Jewish Quarter and souk entrance. Mutta and her team very helpful and friendly when it comes to organising guides, transport etc. Great stay.
Stayed 3 nights in Dec 2022
Response from David on 6 Jan 2023
Thank you so much Jonh for your great comment, much appreciated !All the best !

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A charming oasis in the bustling city
We had a wonderful stay at Riad Chamali! We were greeted with tea upon our arrival and given a map to help us navigate the main attractions in Marrakech. The Riad itself is picturesque but also cozy. We so enjoyed our Moroccan breakfasts each morning and we had a lovely dinner at the riad one night. The staff were so helpful, hospitable and always available if we needed anything. They also helped us to arrange a transfer by car to Casablanca. We already miss the city of Marrakech and our home away from home at Riad Chamali. We can't wait to come back!
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff, the homely ambiance, the amazing food, the quiet location all made for an unforgettable stay. I would highly recommend Riad Chamali to family and friends.
Stayed 3 nights in Sep 2019
Response from David on 2 Oct 2019
Thank you very much for your comment, this is always a true satisfaction for us when our guests have a great stay in our Riad !

8/10 Good

Derrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very intersting location, beautiful property. Meals are over-priced but well made!
Stayed 3 nights in Sep 2019

10/10 Excellent

David E

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful Riad
Beautiful spacious Riad which is a wonderful place to escape from the busy Medina. In a good location near the Palaces and easy walking distance to the Souks. There is a lot of outdoor terrace space and a number of internal courtyards so loads of places to sit and relax. All the staff are very lovely and the food is good. Beautiful rooms. I would say this is a very nice Riad - and it could be an exceptional one with a bit more work on the little things and bit of increase in a more costumer facing service. That being said - the staff went out of their way to make sure that my husband, who can not eat gluten, was catered for. Thank you.
Stayed 3 nights in Jan 2019
Response from laurence on 28 Feb 2019
thank you for taking the time to write to us: we will take into account your remarks. we hope to see you soon again at the Riad cordially

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect Riad
The Riad Chamali was excellent 'value for money' and the staff were exceptional. Very welcoming, nothing too much trouble and very friendly & helpful indeed. Moutaa (the general manager) was a delight and credit to the hotel !!! - I would certainly recommend this hotel if value for money is what you require without compromising comfort. Once through the main entrance very quaint, authentic and spacious. 10/10 for this Riad
Stayed 4 nights in Oct 2018

10/10 Excellent

Dan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely guest host with amazing staff
Lovely little find, the staff are very attentive, couldn't do enough for you. Rooms are basic but very clean and had everything you needed. Its a 15min walk to the main square but other main tourists sites are much closer. There were a couple of little things that needed fixing like the door handle and shower head, but this didn't effect our stay. Given the price we paid we felt it was very good value for money and would definitely recommend to people on a similar budget.
Stayed 7 nights in Mar 2018

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Riad for a perfect holiday!
Best customer service we have ever encountered! The riad in itself is absolutely gorgeous, even better than the pictures provided. The room was very clean with a very comfortable bed. The amenities in the room smelled incredible. There is a sense of peace throughout the riad even though it is located in the busy medina. The terrace overlooks the Atlas Mountains and provides a space to sit and relax whilst enjoying the warm weather. Every member of the Riad’s team was outstanding, Hamza and Moutan ensured that everything we needed and enquired was met at a standard that exceeded all our expectations. The breakfast was refreshing and offered a mixture of Moroccan traditional items as well as the popular options of a European breakfast. We also dined in the riad on the first night, and even though our flight was late in the evening, the team arranged a lemon and chicken tagine with salad and cous cous that was the perfect start to our holiday in Marrakech (always with the company of the Riad’s cat, the beloved Chamali) A truly impeccable Riad with a team that complete the whole experience. We will definitely be returning as soon as we can!
Stayed 3 nights in Mar 2018

10/10 Excellent

Andy, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent riad
Stayed here for 3 nights - what a fantastic experience! Relaxing environment, excellent staff; nothing is too much trouble for them, every single person there really seems to genuinely care about you having a good time. The food is also first rate!
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Lovely staff. Great stay
Clean, great food. Lovely staff. Am booking to stay here again later in the year.
Stayed 5 nights in Jan 2018

10/10 Excellent

cto, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Had a lovely time at the Riad. Everyone was most welcoming and attentive, felt like being in my own home. Clean, comfortable, relaxing environment, a short walk to the main attractions. couldn't have asked for a better place to stay. all the staff with great!
Stayed 4 nights in Oct 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very basic. Not comfortable
Very basic rooms. No chairs or bedside lamps in the room. No wardrobes. No tea or coffee facilities in the rooms. Extra charges everytime tea or coffee requested outside of breakfast. Same breakfast daily - not much choice
Response from laurence on 17 Mar 2017
Thank you for taking time to share your point of view, and to highlight the availability of our staff, and the good location of our establishment. We take note of your disappointment not to have a minibar in the room, but we privilege the service via the staff of our guest house who is there to help you discover our local products. The breakfast is typically Moroccan, decorated with fruits, dairy products or eggs cooked according to your desires, we are at heart to vary our proposals. Indeed, we do not offer a dressing gown, but towels are at your disposal, and we provide you with additional ones for the pool. All our rooms are equipped with light in head of bed, either in sconces or in lamps of bedside. We do our utmost to ensure that our guests leave satisfied with their stay. We apologize for not being able to meet all your expectations. Your anonymous comment does not allow us to define in which room you stayed. Don't hesitate to contact us again, it would be very helpfull for us.

8/10 Good

edyta, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely guest house
nice stay. Wifi in room was a big plus. a little bit hard to find.
Response from laurence on 17 Mar 2017
We have taken note of your remark, which has already been pointed out to us, and are pleased to inform you that since this week we have the agreement of our neighbors and have put up signs to indicate the way. We wish to host you again, thank you.

10/10 Excellent

Ruben, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad Chamali is like being at home sweet home
Riad Chamali is conveniently located at about 10 minutes walking time to the Jamaa el-Fnaa main square of the Marrakech medina. The place is very well maintained, looking very good. The staff is incredible polite and helpful. Mouta, the manager, speaks perfect English so it was very easy for us to have all our questions and requirements fulfilled. Breakfast was always on time and delicious. We ordered dinner for the night before we left and it was incredible good. Mouta helped us a lot with useful and precise information about the city, the places to go, the approximate prices of all the things we wanted to buy and everything needed for us to be safe and enjoy the city. Staying at Riad Chamali made our visit to Marrakech the best experience we could expect, we felt always safe and cared for like with our family.
Response from Laurence on 17 Mar 2017
We feel very happy to read your review, Moutaa will be glad to share it with all the staff ! thank you. We notice your remark about the safe, (2 rooms did not have one) and for now on, all the rooms have safe. Thank you again for helping us to improve every day.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 16 Jan 2017
Thnak you for your quotation !

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urban oasis
Great spot and very relaxing! Recommend you have them pick you up at he airport otherwise you will never find the place through the maze of alleys. Walking distance to all the places in the medina.
Response from General Manager on 16 Jan 2017
Thank you for your comment. The medina is well knowed to be Looking like a labyrinth, so the first time you come, we indeed advise you to use our taxi, so that they can escort you till the riad door.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Riad
The Riad is very well maintained and the rooms are very traditional and clean. The staff is humble and very helpful. Even with our language barrier, they were very accommodating. Breakfast here is delicious and so is the three course dinner. We preferred dinner at this Riad over many restaurants in Medina. The manager made us reservations to an amazing Hammam and to a local restaurant. Will definitely return here and will recommend Riad Chamali to friends and family.

10/10 Excellent

Andra, Berlin Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice riad in Marrakesh
We stayed there for one night and we enjoyed it very much. The hotel staff was very helpful and extremely friendly. The riad is very quiet. The hotel facilities are very nice and the terrace on the roof is something very special. The breakfast was incredible. The riad is a little tricky to find, but the hotel staff is picks you up and takes you to the main street. It is very close to the tourist attractions of the old city of Marrakesh.
Response from laurence mamias on 16 Jan 2017
all the staff is 100 % dedicated to your wellness, and they will feel happy to read your comment. thank you ! We will improve and will add more indication to find the place.

10/10 Excellent

Stuart, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very peaceful and well run Riad
A great place to stay in Marrakesh as you are close to the centre of the Medina but the Riad itself is very quiet and gets you away from the hustle and bustle of the Medina for a rest. Very clean and well run and the staff are lovely.
Response from laurence mamias on 16 Jan 2017
thank you stuart, it is a pleasure to read your comment, you are welcome back when you want !

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Mediocre
This place is okay. Wifi is spotty and it's not located in a super great area. Clean, but staff doesn't speak English super well. They didn't explain anything to us upon arrival about the city, etc. The restaurant is overpriced and breakfast was sparse. Also we had a heater in our room but it didn't work so we were chilly all night.
Response from laurence mamias on 16 Jan 2017
Sorry to read that the experience was not that great. We are proud to have a 100 % morocan staff, and Moutaa the manager speaks a very good english, but you are true, not all the morocan people, but we think it is quiet normal. How long did you stay ? it seems just one night, otherwise you would have meet Moutaa, and she would have explain you all you need to know about the city with a great breifing, very appreciated by our hosts. For the diner price, I want to explain that we are a table d'hotes: we do not function like a restaurant, which employs staff dedicated to this activity of restoration, and the cost of the staff will be amortized because there will be many customers in this restaurant at the same moment. In a riad, we can only serve one table in the evening and the staff remains express for 2 guests, to prepare and serve the dinner, then to clean the kitchen, instead of going home after his work day in a guest house. We know that there are cheaper diners than us, but it is a service we offer, because our guests sometimes enjoy staying, eating without having to go out, when the day has been tiring. In addition, we serve quality meals, prepared only with fresh food, we wash vegetables with mineral water because we know that foreigners are sensitive to local water, and we want to prevent them from getting sick. The way of cooking is elaborate, and very tasty. Its quality makes our reputation on social networks.

10/10 Excellent

Kevin, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful quiet place in the heart of the Medina
Roof top
Lobby
Lobby with pool

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely oasis in the middle of Marrakech
The Riad Chamali was an amazing oasis in the middle of Marrakech! The hotel was fantastic and the staff were so friendly and welcoming. Moutaa the owner went out of her way to help us and make sure we enjoyed our stay. The room was very clean & the breakfast each morning was lovely - we especially enjoyed having breakfast cake each day! I had a cookery lesson at the Riad was was shown how to make a variety of starters and a very tasty fish tagine. Would definitely recommend this Riad!

10/10 Excellent

Thomas, St Andrews

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Experience
Highly recommend this place. It was the second riad I stayed in on my trip and blew away the competition. Much better service, the place is kept very well, great breakfast and ambiance. Go there!

10/10 Excellent

Danuta, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad
comfortable, authentic, patrons were so helpful and friendly!
Response from Oblette on 28 Mar 2017
The "patron" will be glad to read that :-) you are welcome when you want !

10/10 Excellent

Trilby, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience
We had such a lovely stay here. The staff were exceptional, I have never been treated with such care and kindess. It truly made our trip. We ate at the riad 2 nights out of our 4 night atay and both were some of the best meals of my life. The hotel is stunning and immaculate with many areas to lounge and relax away from chaotic Marrakech. You can sunbath on loungers on the roof and enjoy meals overlooking the pool. The only thing I would mention is the drain in the bathroom in our room had a bad smell. I'm not sure if this is something that can be fixed or if it's a general issue in Marrakech. Also don't expect to swim in the pool, it's pretty small and because it's in the courtyard it doesn't get much sun making it icey.

10/10 Excellent

Fadi, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well above expectations
Wonderful place. Staff constantly surprised us and were extremely helpful (exceeded our expectations by a wide margin). Riad was beautiful, and that was in "winter" - can't even imagine what it would be like in spring/summer. Would not hesitate to recommend for a second. Thank you!

10/10 Excellent

Kristin , Holland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best decision we've ever made traveling
The hotel is impeccably clean and charming. Moutaa and her team will make you feel at home the second you walk in the door. She even helped us book excursions from Marrakech and taught us how to bargain like local. Eat at the hotel for dinner at least once -- it is a meal you won't forget. Book now -- I won't stay anywhere else in Marrakesh after experiencing the Riad Chamali.

10/10 Excellent

Prashant, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
We had a warm welcome, and everything about our stay was great. Very caring staff available at all times to take care of us, nice and intimate Riad in the middle of the Medina. Breakfast was also nice. Great value and would definitely consider returning or recommending it to others when going to Marrakech.

10/10 Excellent

Bibiana, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Riad
Lovely Riad with very friendly, professional and helpful staff. Breakfast nice and filling consisting of selection of pastry and jams and fresh orange juice. Dinners were very delicious!! Trip to Ouarzazate was spectacular, organised through Riad by Mutta (lovely and always willing to go beyond her duties manageress). We had a wonderful time, stayed 9days at the Riad and would definitely recommend it.

10/10 Excellent

gavi garpo, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
There is nothing to complain about this place! It is well located, the staff is awesome, good breakfast and beautiful Riad!!!

10/10 Excellent

Will, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
The Riad was very friendly, clean and comfortable. The courtyard and rooms are lovely and the staff went out of their way to help us, highly recommended.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff really goes above and beyond the expectations! Great value for your money. They are located in a quieter area of the medina but within walking distance of the main sites.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, very relaxing & calming after the hustle of the soukssouks.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Marrakech
Awesome!
Response from Oblette on 3 Jan 2015
Thank you for your comment ! we do our best to make your stay unforgetable. We hope to host you again

8/10 Good

Anna, Camilla and Anna

Liked: Staff & service
Charming and friendly
We (3 women in the forties) spent a week in Riad Chamali in March 2012. The woman who runs the hostel and all of her staff are very friendly and service minded. No one of them speak any english but, with hand gestures and guide books (to point in) we were able to get help from her regarding restaurant reservations and places to go. The breakfast up on the terrace is really nice with freshly squeezed orange juice, coffee, tea, jam, sponge cake and fresh fruit. The common areas are really nice with two small inner court yards (one with a small pool), the terrace and a small lounge with a fire place We had a room on the ground floor which was quite dark and a bit damp, but I assume that the houses are designed to cope with heat rather than cold and since we were there in March I guess it is to be expected. The electric radiator that we had in the room was functioning well so we did not freeze. The hostel is located in a maze of alleys and it is quite hard to find it when you first get there, but all the taxi drivers (and we) got good help from the locals who are more then eager to help and they will get you to the place safely. The place is located approximately 15-20 minutes walking distance from Djemaa el fna and the souks. I can recommend staying at Riad Chamali if you are looking for a good priced and friendly place to stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hidden Gem
Dropped off by a taxi as close to Riad Chamali as was possible, local children rushed to direct us and its true to say we didn't have a clue where we were headed, except down darkened alleys. We saw a hand-scrawled sign saying "Riad Chamali", rang the doorbell expecting 'Lurch' to open it! Behind lay a peaceful haven of calm and tranquility. Exactly what we expected from a Riad: a small plunge pool, orange trees, cute room (ours had an ensuite shower ), a super roof terrace where we took breakfast under the sun, the snow-capped Atlas Mountains in the distance. We can't praise Marina (French), the Riad Manager, highly enough. She was a wonderful host, advised on prices to pay for goods/taxis, etc, gave brilliant restaurant/club recommendations, made reservations and organised taxi's. Nothing was too much trouble. Mustafa and the rest of her team were equally helpful and pleasant throughout our stay. Once you get over the fact you think you are never going to find your way to or from Riad Chamali again you realise you are very close to the Palace and local square which has the Kosybar (chilled out venue with lovely roof terrace) and the Tanjia restaurant (great food and stunning belly dancing). It is a 15-minute direct, unhurried, walk to the main Fna square and the Souks, and, at the end of the day, it was a relief to back in the peace and quiet of the old town and in the haven of Riad Chamali. We are definitely going back. (Ability to speak French helpful here).

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad bonito e simpático
O riad é muito bonito e perto do centro (10 minutos a pé) os colaboradores são muito simpáticos e prestáveis, mas não falam inglês ou espanhol, apenas francês ou árabe. O pequeno almoço é monótono, e nem todas os itens estão disponíveis. Apesar da quantidade ser modesta, e ser sempre igual, é saboroso.
Stayed 3 nights in Sep 2023

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Riad est un endroit exceptionnel et l’accueil est vraiment très sympathique. Nous avons été très bien accueilli et la propriétaire a prit le temps de nous expliquer ce qu’il fallait faire et ne pas faire à Marrakech. Je recommande sans hésiter.
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
Gute Lage, toller Service, sehr sauber, modern eingerichtet
Stayed 1 night in Dec 2019

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place and fantastic staff 😍
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from laurence on 16 May 2019
Thank you for your opinion

8/10 Good

PHILIPPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un Riad authentique et accueillant
Un Riad accueillant, bien tenu, un personnel à votre écoute et d’une grande gentillesse. Terrasse très appréciable pour se détendre après une journée de balades dans la Médina. Nous recommandons ce Riad pour son calme, son accueil et son authenticité.
Stayed 2 nights in Mar 2019
Response from laurence on 16 May 2019
thank you for your positive recommandation

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location - nice and quiet
Walking distance to major sights in Marrakech old town. Very good dinner. Serves alcohol. Very picturesque hotel. Breakfast needs an upgrade. Coffee wasn't properly warm. No eggs. Only white bread with jam and pancakes.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2018

10/10 Excellent

Johannes, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice riad in the medina
Nice riad in the medina. Very friendly staff. Good food. Enjoyed our stay.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantástico!
Fantástico. El trato fabuloso. Muy cómodo, bien ubicado, muy agradable.
Stayed 1 night in Dec 2017

10/10 Excellent

Alex, Bern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gepflegtes Riad mit perfektem Service
Das Riad ist sehr gepflegt, liegt günstig und hat uns sehr gut gefallen. Das Team ist extrem hilfsbereit und freundlich. Wir haben am Weihnachtsabend ein Dinner gebucht, das ganz fantastisch war. Das Frühstück auf der Dachterrasse ist ein Highlight.
Stayed 6 nights in Dec 2017

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour au Riad Chamali
Nous avons passé un excellent séjour au Riad Chamali. L’établissement est juste au top! Les chambres sont d’une propreté irréprochable, la déco est vraiment bien pensé entre tradition marocaine et modernité, le petit dejeuner est copieux et l’équipe est formidable. Nous garderons un très bon souvenir de notre séjour à Marrakech et du Riad Chamali dont nous gardons l'adresse précieusement.
Stayed 3 nights in Nov 2017