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Neustadt Apartments managed by Hotel Central Luzern
3.0 star property

Comfortable hotel in Lucerne
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Neustadt Apartments managed by Hotel Central Luzern

Photo gallery for Neustadt Apartments managed by Hotel Central Luzern

Aerial view
Front of property
Deluxe Apartment (Noble)
Restaurant
Shower, hair dryer, slippers, towels

Overview of Neustadt Apartments managed by Hotel Central Luzern

Reviews
9.6

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available

Check out the area

Map
Morgartenstrasse 4, Lucerne, LU, 6003
  • Popular LocationChapel Bridge4 min walk
  • Popular LocationKKL Lucerne4 min walk
  • Popular LocationLion Monument15 min walk
  • AirportZürich (ZRH)58 min drive
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Room options

View all photos for Classic Apartment, 1 Bedroom, Kitchen, City View

Classic Apartment, 1 Bedroom, Kitchen, City View | Living area

Classic Apartment, 1 Bedroom, Kitchen, City View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Apartment (Noble)

Deluxe Apartment (Noble) | Living area

Deluxe Apartment (Noble)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 75 sq m
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Comfort Apartment (Cosy)

Comfort Apartment (Cosy) | Living area

Comfort Apartment (Cosy)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Lucerne

Located in Lucerne, Neustadt Apartments managed by Hotel Central Luzern is in the city centre and near the boardwalk. Chapel Bridge and Musegg Wall are local landmarks, and some of the area's attractions include Natur-Museum and Richard Wagner Museum. Kanuwelt Buochs GmbH and Garten der Stille are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Lucerne travel guideOpens in a new window

What's nearby

  • Chapel Bridge - 4 min walk
  • KKL Lucerne - 4 min walk
  • Lucerne Town Hall - 5 min walk
  • Lion Monument - 15 min walk
  • Chateau Guetsch - 4 min drive

Getting around

  • Lucerne Station - 3 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • Starbucks - 2 min walk
  • McDonald's - 2 min walk
  • Bacio Della Mamma - 1 min walk
  • Burger King - 2 min walk
  • Mövenpick - 2 min walk

About this property

Neustadt Apartments managed by Hotel Central Luzern

Hotel in the city centre, revitalised in 2019
Close to Chapel Bridge, Neustadt Apartments managed by Hotel Central Luzern provides amenities, such as an art gallery on-site and a shopping centre on-site. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Local cuisine breakfast (surcharge), bike hire and self-parking (surcharge)
  • Access to a nearby health club, a lift and smoke-free property
  • Tour/ticket information and luggage storage
  • Guest reviews speak well of the location
Room features
All guest rooms are individually furnished, and feature comforts, such as premium bedding and pillow menus, in addition to perks, such as separate sitting areas and separate dining areas.
Other amenities include:
  • Heating and fans
  • Pillowtop mattresses and down duvets
  • Bathrooms with showers and hairdryers
  • Separate sitting areas, separate dining areas and kitchens

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (CHF 20 per day)
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: CHF 19 for adults and CHF 19 for children

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Shopping centre

Family friendly

  • Highchair
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Living room
  • Separate in-room dining area

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Tour and ticket assistance
  • Weekly housekeeping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Built in 1950
  • Renovated entire property - January 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Electrical adapters
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; to check in, go to Hotel Central Luzern, Morgartenstrasse 4, 6003 Luzern
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: from approximately CHF 19.00 for adults and from CHF 19.00 for children
  • Uncovered self-parking fee: CHF 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash

Property is also known as

Neustadt Apartments Luzern
Neustadt Apartments Hotel
Neustadt Apartments Luzern
Neustadt Apartments Hotel Luzern
Neustadt Apartments
Neustadt Apartments managed by Hotel Central Luzern Hotel
Neustadt Apartments managed by Hotel Central Luzern Lucerne

Frequently asked questions

Is Neustadt Apartments managed by Hotel Central Luzern pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Neustadt Apartments managed by Hotel Central Luzern?

Self-parking is available for CHF 20 per day. Limited spots are available.

What time is check-in at Neustadt Apartments managed by Hotel Central Luzern?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Neustadt Apartments managed by Hotel Central Luzern?

Checkout is at 11:00 AM.

Where is Neustadt Apartments managed by Hotel Central Luzern located?

Located in the heart of Lucerne, this hotel is within a 5-minute walk of Museum Sammlung Rosengart and Chapel Bridge. Mt. Rigi and The Swiss Path are also within 5 minutes. Lucerne Station and Lucerne (QLJ-Lucerne Train Station) are within a 5-minute walk.

Neustadt Apartments managed by Hotel Central Luzern Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 36 out of 44 reviews" "
Rating 8 - Good. 5 out of 44 reviews" "
Rating 6 - Okay. 2 out of 44 reviews" "
Rating 4 - Poor. 0 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient and easy - a bright, spacious apartment, with a friendly and helpful staff from the Hotel Central. Staying here was the best decision made so far this vacation!
Stayed 3 nights in Apr 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect apartment and location for a family stay in Lucerne.
Stayed 9 nights in Jan 2024

10/10 Excellent

Hwee Hoong Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The check-in/out process was easy. The staff at reception were very friendly and apartment had everything we needed.
Stayed 4 nights in Dec 2023

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great staff and service.
Stayed 7 nights in Sep 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay for 3 nights in this beautiful apartment and very central to everything we wanted to do and see! Highly recommend for a short stay. Wish we could have stayed longer
Stayed 3 nights in Aug 2023

8/10 Good

Muniba

Travelled with family
Liked: Cleanliness, amenities
Nice property close to the train station. Very convenient . Check in is at Central Hotel and then apartment itself is down the road in a separate location. We had delayed baggage from our flight which was later delivered to the hotel. No one notified us until when it was time for check out we asked about our baggage. If we had not asked we would have missed it. Otherwise clean and wonderful location.
Stayed 3 nights in Aug 2023

8/10 Good

Inderprit

Travelled with family
Liked: Cleanliness, amenities
Dislikes- Drainage in the shower room was not good. The wash basin drainage was poor. When reported to the girl at reception, her question was offensive implying we had put something down the sink. We also had to wait for 40 minutes to check in as the apartment wasn't ready. Nico the Concierge who we dealt with was excellent,very helpful and friendly. If you want a good view then unfortunately you will be staring at a side wall of a church. We were not bothered about the view so was ok for us. The apartment should be checked for proper drainage etc before the next guest moves in. Likes- The apartment is very cosy, spacious and homely. It has everything you need for a comfortable stay. Only 4 to 5 minutes walk from the station. We can stay here again. Owners please advise staff to not accuse guests for something they report. Please thoroughly check the drainage before the next guests arrive.
Stayed 7 nights in Aug 2023

8/10 Good

Juki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with 5 min walk to trains, boats and city center….very nice apartment, quiet and comfortable….staff very responsive and helpful!
Stayed 3 nights in Jun 2023

6/10 Okay

PURNACHANDRA

Travelled with family
Most of Switzerland don’t have AC and so this apartment. It’s very hot in Switzerland and this apartment has windows but the airflow is in wrong direction and so you don’t get any air into the rooms even if you open windows. Overall apartment is nice but without proper air you feel like very hot in the room. If you don’t mine staying in hot rooms. This is the place for you.

General hotel information

Reasons to Book
Spacious Rooms
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0