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Reviews of Moxy London Excel

3.5 out of 5
Moxy London Excel
1014 Dockside Road, London, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1001 reviews" "
Rating 8 - Good. 342 out of 1001 reviews" "
Rating 6 - Okay. 96 out of 1001 reviews" "
Rating 4 - Poor. 25 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Adele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Abbi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Paul, Essendon

Liked: Property conditions & facilities
Disliked: Staff & service
The room itself was perfectly fine - good bathroom and well laid out. The quality of the service from almost all staff was from average to very poor. The dining options were poor as well. They provided little help problem-solving issues either. The customer service experience seemed like a giant chore to staff. It was disappointing.
Stayed 1 night in Apr 2024

10/10 Excellent

Kyla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent place to stay while attending a conference at London ExCel. Easily walkable, just off the Queen Elizabeth line. Clean and comfortable accommodation.
Stayed 4 nights in Apr 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, clean rooms - everything worked, great shower etc. Staff couldn’t do enough to help. Fun and funky. Would stay again
Stayed 2 nights in Apr 2024

10/10 Excellent

Joanne, Clayton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing 😍
Stayed 1 night in Apr 2024

8/10 Good

Joanna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Lorna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the outside this hotel doesn't look very appealing, this was even more the case when we pulled into the allocated parking area. But once you step inside the building it is like passing through a portal. It was very modern and well decorated and myself and ithers in my group were very impressed with our room.
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Stayed 2 nights in Mar 2024

8/10 Good

Inese

Stayed 1 night in Mar 2024

6/10 Okay

Jamie

Business traveller
Stayed in the 6th floor really noisy, no sleep for 3 nights !!
Stayed 3 nights in Feb 2024

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV connection was a nightmare
I wasn't happy with the TV connection to mobile device as it wasn't great and I kept Calling at the reception desk to fix it. Aside that it's a great 👍 lovely place to stay and spend time with beautiful views off the docklands.
Stayed 3 nights in Feb 2024

10/10 Excellent

Bryn

Liked: Cleanliness, staff & service, property conditions & facilities
It was very contemporary, well run, clean and the staff were very accommodating
Stayed 1 night in Feb 2024

8/10 Good

Maria

Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was quite hot
Stayed 1 night in Feb 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and great value
A relaxed hotel with a nice social area downstairs next reception with a few games to play and a pool table. Room was very hot upon entry and pillows weren't the comfiest but apart from that the room especially the layout was great.
Stayed 2 nights in Feb 2024

8/10 Good

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mohammed

Stayed 1 night in Feb 2024

10/10 Excellent

Macey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and facilities reasonably priced
Stayed 1 night in Jan 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe and easy to get to and from Excel for two older ladies- that’s important when you reach a certain age!
Stayed 1 night in Dec 2023

10/10 Excellent

Babatunde

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
My friends and I spent 2 nights at Moxy Hotel and our experience was great! The receptionist and staff were very friendly and welcoming. This made checking in very easy and stress free. The hotel facilities and environment are neat and very serene. The rooms had all the basic essentials one need and was relatively spacious. We stayed in the twin bed room and the bed is very comfy. The interior aesthetic is great too. I stayed on the 6th floor and the view from my window is non comparable(beautiful scenery view). The WiFi connection was seamless. My overall experience was amazing.
Stayed 2 nights in Jan 2024

10/10 Excellent

Georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff upon greeting. Really nicely design throughout the hotel. The room was cosy and well kept. Nice and modern and very easy to find. Close to the DLR. Thoroughly enjoyed our stay!
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest Hotel In The Area
Literally had the most wonderful stay in a stunning hotel with lots of visual personality. Very modern and chic exterior to fun, dynamic, and yet professional interiors. Our room was family sized and space was never an option for four people. The lighting in the beside table was genius, as was the motion sensor under bed lighting. We even had two TVs in the lounge part and the bedroom area. It was honestly amazing with what we got for the price. Breakfast had an extensive selection, so were spoilt for choice the entire time we were there. Would definitely stay at this place again for Excel events.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Clara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, with a wonderfully quirky feel
Squished in between a Holiday Inn Express and another budget hotel, the Moxy is a lovely, comfortable haven of slightly funky but nicely furnished place. It feels more like a local quirky venue with friendly staff, nice interior and a very nice bedroom (great swivel chair and a neat bathroom, too). My room was £75 for the night and, for London, I’d fully expect to pay double that. The bedroom wasn’t huge, but it was organised and furnished well.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had another great stay. 2 nights, comfy room, good location for what we had planned.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mayra

Stayed 2 nights in Dec 2023

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Krish

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Jammy

Stayed 9 nights in Dec 2023

10/10 Excellent

tabitha

Stayed 1 night in Dec 2023

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Nicola

Stayed 1 night in Dec 2023

10/10 Excellent

Jumel

Stayed 4 nights in Dec 2023

8/10 Good

Jeremy

Stayed 4 nights in Dec 2023

10/10 Excellent

Adrian Laurentiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

2/10 Terrible

Michelle

Stayed 1 night in Nov 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Beth

Stayed 1 night in Nov 2023

10/10 Excellent

Martyn, Teddington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was having problems with a flight booking and the stass could not have been more helpful
Stayed 1 night in Dec 2023

10/10 Excellent

Shalom

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sarah

Stayed 2 nights in Nov 2023

8/10 Good

Ian

Stayed 1 night in Nov 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good location,close to DLR and Excel. Good parking. Mirror by the socket for hairdryer, for my wife be appreciated .
Stayed 1 night in Nov 2023

6/10 Okay

Magdalena

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023