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Reviews of George Hotel

3 out of 5
George Hotel
58-60 Cartwright Gardens, London, England

Reviews

8.4

Very good

Rating 10 - Excellent. 134 out of 324 reviews" "
Rating 8 - Good. 128 out of 324 reviews" "
Rating 6 - Okay. 43 out of 324 reviews" "
Rating 4 - Poor. 14 out of 324 reviews" "
Rating 2 - Terrible. 5 out of 324 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Brigitte, Wien

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super nice
Stayed 4 nights in May 2024
Response from George Hotel on 21 May 2024
Dear Brigitte,Thank you for taking the time to review your stay with us. We arevery pleased to hear that our staff made your stay pleasant.Kind regards,George Hotel.

8/10 Good

George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was just what we like. Walkable, convenient to restaurants and transportation.
Stayed 2 nights in May 2024
Response from George Hotel on 20 May 2024
Dear George, Thank you for taking the time to leave a review and share your feedback. Kind RegardsGeorge Hotel

6/10 Okay

Rob

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location. Friendly staff. However the hotel was tired. My room was on the ground floor and therefore it was noisy both from the street but also the underground. May be better on higher floors.
Stayed 2 nights in May 2024
Response from George Hotel on 17 May 2024
Dear Rob,We are sorry that the condition of your room was less than ideal.Did you contact the front desk to see if there was another room that we could give you to make your stay better? We always appreciate the opportunity to rectify any issues our guests have to make their stay more enjoyable.Kind regardsGeorge Hotel.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Good eateries and cafes close by and close to British Museum, underground, etc etc
Stayed 1 night in May 2024
Response from George Hotel on 17 May 2024
Dear Barbara,Thank you for the time to leave us 5* review.We are glad you enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

8/10 Good

Colin

Liked: Cleanliness, staff & service
Good value for money and. good breakfast. Room furnishings rather sparse
Stayed 1 night in May 2024
Response from George Hotel on 16 May 2024
Dear Colin, Thank you for staying with us and taking the time to leave a review. Hopefully, see you again soon. Kind RegardsGeorge Hotel

10/10 Excellent

Demetria

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Only issue was tiny sink space but can't expect much more for the price.
Stayed 1 night in Apr 2024
Response from George Hotel on 10 May 2024
Dear Demetria, Thank you for taking the time to leave a review and share your feedback. Hopefully, see you again soon. Kind RegardsGeorge Hotel

4/10 Poor

Valeri

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff is nice, friendly and helpful but that is not a hotel. It is a refurbished house. Room was too small for the price. The bin is too small and there is only 1 bin in the toilet. The soap provided is cheap. The sink is very very small. The heating couldn't be turned on. It's not a hotel, it's a refurbished house.
Stayed 2 nights in May 2024
Response from George Hotel on 8 May 2024
Dear Valeri,We very much appreciate your comments regarding your stay at the George Hotel. Please allow me to express my apologies and rest assured that we are taking the appropriate measures to address the problem. We hope that you will give us the opportunity to better serve you in the near future.Kind regardsGeorge Hotel

8/10 Good

constantina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyday room service. very good location.
Stayed 6 nights in Apr 2024
Response from George Hotel on 8 May 2024
Dear Constantina, Thank you for taking the time to leave a review. We are glad you enjoyed your stay. Hopefully, see you again soon. Kind RegardsGeorge Hotel

10/10 Excellent

Kelsy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful park right outside the front door.
Stayed 1 night in Apr 2024
Response from George Hotel on 5 May 2024
Dear Kelsy, Thank you for taking the time to share your feedback. We are gladyou enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

6/10 Okay

Thomer, Glenview

Business traveller
Liked: Cleanliness, staff & service
Affordable hotel near St. Pancreas / Kings Cross with a nice full breakfast. I stayed at this place for business and knew ahead of time it's a budget hotel. That said, a few things could be improved - pillows are Ikea style foam. Not comfy - shower pressure is light / trickle; sometimes it stopped mid shower Overall though it was fine for the value and it seemed like a family run business
Stayed 2 nights in Apr 2024
Response from George Hotel on 4 May 2024
Dear ThomerThank you for taking the time to share your review. Kind regards

10/10 Excellent

Seona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean. Staff very friendly and helpful and great breakfast options.
Stayed 1 night in Apr 2024
Response from George Hotel on 22 Apr 2024
Dear Seona, Thank you for taking the time to leave a review. We are glad you enjoyed your stay. Kind RegardsGeorge Hotel

10/10 Excellent

Monia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, pleasant staff, facilities as advertised, very good breakfast, ideally located on Tavistock square and near Russel Square, area felt safe. Minor comments, hot water for shower seems to come on at certain times, so something to be aware of. Level of isolation between rooms could be better. However, none of these were disruptive to my stay and would book again and a recommended hotel for a stay in London.
Stayed 1 night in Apr 2024
Response from George Hotel on 22 Apr 2024
Dear Monia, Thank you for taking the time to leave a review and share your feedback. Hopefully, see you again soon. Kind RegardsGeorge Hotel

10/10 Excellent

Videsh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, received free room upgrade which was very much appreciated! Very comfortable bed and pillows, clean room. Lots of pubs and dining options etc nearby. Very close to Kings Cross St. Pancras International, tube and other tube stations.
Stayed 1 night in Apr 2024
Response from George Hotel on 22 Apr 2024
Dear Videsh, Thank you for taking the time to leave a review. We are pleased to hear you enjoyed your stay. Kind RegardsGeorge Hotel

6/10 Okay

Michele

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Room was small. No fridge. Hot water was limited. Shower was cold and stopped working for a while. Had to request hand towels otherwise only one bath towel per person. Younger staff person on arrival was warm and welcoming.
Stayed 3 nights in Apr 2024
Response from George Hotel on 4 May 2024
Dear Michele, Thank you for taking the time to share your feedback. This will improve the service for everyone! and we pleased to hear our staff was warm and welcoming, we hope to see you again in future.Kind regards.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
Hotel is very handy for Kings Cross and Euston, and was clean and comfortable. But as an older property rooms were small and I was right behind reception desk by lift. Breakfast doesn’t start till 7:30 so as I was working and leaving early both days I missed out. Friendly staff.
Stayed 2 nights in Apr 2024
Response from George Hotel on 14 Apr 2024
Dear Guest.Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us!Kind regards

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Close to our station easy to find. Lovely clean and comfortable. Friendly staff and breakfast was amazing . Staff very helpful and friendly. Will recommend to anyone .
Stayed 3 nights in Apr 2024
Response from George Hotel on 12 Apr 2024
Dear Carol, Thank you for taking the time to leave a review and share your feedback. We are glad you enjoyed your stay and hopefully, see you again soon. Kind RegardsGeorge Hotel

10/10 Excellent

Xinyi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to larger beds :) clean and bright. Easy checkin. Typing in the card details makes me a little worried though. Breakfast smells nice but there are plenty of options so we didn’t dine here.
Stayed 2 nights in Apr 2024
Response from George Hotel on 8 Apr 2024
Dear Xinyi,Thank you for the time to leave us 5* review.We are glad you enjoyed your stay and hope to see you again.Kind regards,George Hotel.

6/10 Okay

Thomas Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy, the staff was wonderful and helpful, also it’s very close to the train station and bus stops which makes this place convenient
Stayed 3 nights in Apr 2024
Response from George Hotel on 6 Apr 2024
Dear Thomas,Thank you for taking the time to review your stay with us. We arevery pleased to hear that our staff made your stay pleasant.Kind regardsGeorge Hotel

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station
Stayed 1 night in Apr 2024
Response from George Hotel on 6 Apr 2024
Dear Angela,Thank you for the time to leave us 5* review.We are glad you enjoyed your stay and hope to see you again.Kind regards,George Hotel team.

8/10 Good

Xing Yee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from George Hotel on 27 Mar 2024
Dear Xing Yee, Thank you for taking the time to leave a review. Hopefully, see you again soon. Kind RegardsGeorge Hotel

8/10 Good

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a nice stay. The room was clean, beds were comfortable and a very good breakfast. The only downside was we stayed in the family room for five people that faces the park and Main Street, the window does not block out noise so you hear everything including people walking by talking, playing in the park or talking outside the pub on the corner until late at night and starts again early in the morning with whomever is walking by talking or people in the park. Maybe it’s just that room and we were unlucky as we did not stay in any other room.
Stayed 2 nights in Mar 2024
Response from George Hotel on 25 Mar 2024
Dear Mark,Thank you for your positive comments, we look forward to your next stay!Kind Regards,George Hotel.

6/10 Okay

Michael

Stayed 2 nights in Mar 2024
Response from George Hotel on 10 Apr 2024
Dear Michael,Thank you for taking the time to share your review. Kind regardsMentone Hotel

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service
Our confirmation email from the hotel did not contain the address of the George hotel or a daytime number. Arriving from a long haul holiday and finding no internet on my phone I could not contact the hotel or give a taxi the correct address. Staff were quite unconcerned about this and blamed expedia and certainly did not appear to be bothered about correcting their confirmation email. Another client was complaining about the same thing the day after.
Stayed 2 nights in Mar 2024
Response from George Hotel on 2 Apr 2024
Dear Kathleen, Thank you for letting us know. We have reported this to Expedia as they are the ones sending out confirmation when a reservation is through them. It doesn't come directly from us. Kind RegardsGeorge Hotel

6/10 Okay

Lisa

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from George Hotel on 22 Mar 2024
Dear Lisa, Thank you for taking the time to leave a review. Kind RegardsGeorge Hotel

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful - quite clean and well located
Stayed 2 nights in Mar 2024
Response from George Hotel on 8 Mar 2024
Dear Melissa, Thank you for taking the time to share your feedback. We are glad you enjoyed your stay and hope to see you again. Kind regards,George Hotel

2/10 Terrible

ARIEL DAVID

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Georeg Hotel. on 22 Feb 2024
Dear Ariel,You have a no-show at the Hotel for your reservation.Kind Regards,George Hotel.

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just got back from having 3 nights here as a family of 5. Lovely spacious clean room, all 5 of us enjoyed the breakfast and our family trip to London. Would definitely book again
Stayed 3 nights in Feb 2024
Response from George Hotel on 18 Feb 2024
Thank you for the review.We appreciate your comments.

6/10 Okay

Dave

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from George Hotel on 18 Feb 2024
Thank you for your review.

2/10 Terrible

Darren

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from George Hotel on 16 Feb 2024
Dear Darren,Thank you for taking the time to share your feedback.Kind regardsGeorge Hotel.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, friendly and good value for money
Stayed 1 night in Feb 2024
Response from George Hotel on 16 Feb 2024
Dear Robert,Thank you for taking the time to share your feedback. We are gladyou enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trip to London
As a family of 5 we struggled to find one family room but found one at the George hotel. We dropped our luggage around lunch time but didnt actually go to our room until 8pm. Our room had 2 double beds and a single. Was quite big for us all. Clean and looked really nice. Breakfast was buffet style including full english items. They had a good range for us all. The only negative was the breafast area was a little small so did get a little busy. The location was really good. 9 minutes walk from Euston Station which was perfect and area around was nice. Would definitely stay here again.
Stayed 1 night in Feb 2024
Response from George Hotel on 16 Feb 2024
Dear Emma,Thank you for taking the time to share your feedback. We are gladyou enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a little getaway. Just what you need simple but effective
Stayed 1 night in Feb 2024
Response from George Hotel on 16 Feb 2024
Dear MeganThank you for taking the time to share your feedback. We are gladyou enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

8/10 Good

Tabitha

Stayed 1 night in Feb 2024
Response from George Hotel on 16 Feb 2024
Dear Tabitha,Thank you for taking the time to share your feedback. We are gladyou enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from George Hotel on 16 Feb 2024
Dear Christopher,Thank you for taking the time to share your feedback. We are gladyou enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

10/10 Excellent

Cristel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2024
Response from George Hotel on 16 Feb 2024
Dear Cristel,Thank you for taking the time to share your feedback. We are gladyou enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

4/10 Poor

Nicole

Business traveller
Disliked: Staff & service
My entire experience with this property was difficult and frustrating. I needed to change my payment information and neither Expedia nor the hotel would work with me. Their phone number, alternate number, and two emails did not work. Nobody got back to me with any meaningful solution. They tried to cancel my room and take the entire cost as a fee, and then told me that they would Allow me to stay and pay on property. That's all I wanted to do - was pay and make sure they got their money. Which I did without issue at the hotel. At the hotel: There were cosmetic issues: Parts of the gate outside were missing, the bannister was broken and put together with sticky tape. The room seemed clean, but there were stains on the curtain. The bathroom was gorgeous - but the window shade did not come all the way down, so people could see right in. There wasn't a door between the bathroom and room, so people in the building across the alley could see into my room. Also, despite there being a radiator in the room, it didn't put out any heat, even after I turned it on and set it. Finally, the door has a Yale lock on it, without a door knob or handle. It took me at least 1-2 minutes to be able to open the door every time. (Also the breakfast was overcooked and tasteless, but really on the list of issues that is so tiny that it's hardly worth acknowledging.)

10/10 Excellent

Rex, Shrewsbury

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Initial trouble booking after being refused by Expedia. Rebooked at an additional cost. Otherwise good location serving Euston area.
Stayed 1 night in Feb 2024
Response from George Hotel on 16 Feb 2024
Dear Rex,Thank you for taking the time to share your feedback. We are gladyou enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, clean hotel, with an absolutely super American chap on Reception when we arrived. But the beds were uncomfortable and had such flat pillows. And the breakfast was virtually all cold and/or gone by 8.30-9.00-ish.
Stayed 1 night in Feb 2024
Response from George Hotel on 16 Feb 2024
Dear Susan,Thank you for taking the time to share your feedback. Kind regardsGeorge Hotel.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel
The staff is very kind. The room is not spacious, but clean and comfortable. The hotel is close to the stations, Euston and King's cross, and there were various places to eat around.
Stayed 3 nights in Jan 2024
Response from George Hotel on 16 Feb 2024
Dear Guest,Thank you for taking the time to share your feedback. We are gladyou enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

8/10 Good

Jody, London

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location close to underground, UCL, good restaurants, cafes, etc. Friendly staff. Wasn't crazy about schlepping my luggage up 60 stairs. Room was okay, rather small, shower wasn't well separated from rest of bathroom, which made for a very wet floor.
Stayed 3 nights in Jan 2024
Response from George Hotel on 16 Feb 2024
Dear Jody,Thank you for taking the time to share your feedback. We are gladyou enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and hotel, friendly staff
Stayed 1 night in Jan 2024
Response from George Hotel on 28 Jan 2024
Dear Emma,Thank you for taking the time to share your feedback. We are glad you enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good single room in convenient location.
Very friendly and efficient staff. Great location. Small single room but perfectly adequate with new bathroom and recently decorated. Good heating, nice warm room. Good value for money.
Stayed 2 nights in Jan 2024
Response from George Hotel on 28 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback. We are glad you enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and friendly staff
Visiting to meet friends and family for a few days found this Gem on Hotels.com stopped at the usual places / premier inn / crown plaza etc but this one for value CV comfort and location was excellent
Stayed 2 nights in Jan 2024
Response from George Hotel on 28 Jan 2024
Dear Michael,Thank you for taking the time to share your feedback. We are glad you enjoyed your stay and hope to see you again.Kind regardsGeorge Hotel.

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from George Hotel on 26 Jan 2024
Dear Alexandra, Thank you for taking the time to leave a review. It is very much appreciated. We are pleased you enjoyed your stay. Kind RegardsGeorge Hotel

10/10 Excellent

Ursula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to for London business trips
As a small business owner I am cost conscious and time is precious. The George Hotel is in such a great location for public transport, restaurants and even shopping. The hotel staff are welcoming, friendly and resourceful. Everything has always run like clockwork for me. The rooms are clean, the breakfast is good value with GF options and dairy free options. I will return!
Little park right outside hotel
Cartright Gardens
Classic entrance
Stayed 7 nights in Jan 2024
Response from George Hotel on 26 Jan 2024
Dear Ursula, Thank you for taking the time to leave feedback. It was so lovely to meet you. We look forward to welcoming you back to the hotel again in the future. Kind RegardsGeorge Hotel

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all very nice. I was offered an upgrade but the couldn't give it to me for the first 2 nights but upgraded me after that. First room was small but the upgrade was really nice.
Stayed 5 nights in Jan 2024
Response from George Hotel on 24 Jan 2024
Dear RobertThank you for taking the time to leave us a great review.We are glad that you enjoyed your stay with us and we hope to see you again.Kind regardsGeorge Hotel

10/10 Excellent

Margaux

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect thanks a lot
Stayed 3 nights in Jan 2024
Response from D on 21 Jan 2024
Thank you for your review.We appreciate your comments.George Hotel

8/10 Good

Marina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family adventures
Whether was amazing.Room was very clean and nice. Breakfast was delicious.Very close to a lot of restorans and public transport.Thath was our first trip in London and we are delighted.
Stayed 1 night in Jan 2024
Response from D on 21 Jan 2024
Thank you for your review.We appreciate your comments.George Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and great location
Excellent location and value for money - the room was clean and comfortable! The only thing I didn’t like is that they don’t provide “do not disturb” signs (I thought this meant they only make up the room during your stay on request - a lot of hotels do this now) but they just come into your room to make it up without you asking. I’m sure some guests think of it as a ‘luxury’, but it feels like an invasion of privacy to me. Also not eco-friendly to change the towel after just one use.
Stayed 3 nights in Jan 2024
Response from George Hotel Reception on 15 Jan 2024
Dear Guest, Thank you for taking the time to share your feedback. We provide daily housekeeping which you can find in the section "main amenities". Guests report at reception in the morning if they do not wish their room to be serviced and we instruct the housekeeping to not enter. Kind RegardsGeorge Hotel

8/10 Good

Yolande

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near King's Cross/St-Pancras
Staff was polite. Arrived early (before check-in time) but was checked-in right away. Clean room and hotel in general. Did not take breakfast there so I cannot comment. Very good location if you arrive/need access to trains and Underground as it a 10 minute walk to King's Cross/St-Pancras.
Stayed 1 night in Jan 2024
Response from George Hotel Reception on 15 Jan 2024
Dear Guest, Thank you so much for taking the time to leave a review. We are pleased to hear you had a good stay. Kind RegardsGeorge Hotel