Dear Juliet,Thank you for taking the time to share your experience of your recent stay at Crowne Plaza Hotel at Heathrow T4. We are thrilled to hear that our hotel was an excellent choice for your convenience, especially due to its proximity to the T4 departure lounge and easy access to the Piccadilly Line Rail into London.Regarding your dining experience, we appreciate your comments about the restaurant. We are continuously striving to improve our service and offerings, and your feedback will help us in this endeavor.We are delighted that you would consider staying with us again based on our location and access to transportation. It would be our pleasure to welcome you back and ensure that your next stay is even more enjoyable.Thank you once again for choosing Crowne Plaza Hotel at Heathrow T4. We look forward to the opportunity of hosting you again in the future.Warm regards,Giusy VitaleFront of house manager

Dear Julia,Dear Morag,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON HEATHROW T4.We are pleased to hear you had a good stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Warm regards,Giusy VitaleFront of House Manager

Dear Fred,I'm truly sorry to hear about your disappointing experience during your stay at Crowne Plaza London Heathrow T4. It's disheartening to learn that your initial encounter was marred by issues with the room allocation and amenities.Such inconveniences, like the malfunctioning TV and lack of tea or coffee facilities, undoubtedly detract from the comfort and enjoyment of one's stay. It's especially regrettable that your concerns weren't promptly addressed by the reception team despite being reported.Your feedback is invaluable as it highlights areas where the hotel can improve its services and ensure that future guests don't encounter similar issues. Rest assured, I'll pass along your comments to the management team at Crowne Plaza London Heathrow T4 so they can take appropriate action and prevent such occurrences in the future.I sincerely hope that this experience hasn't dissuaded you entirely from considering Crowne Plaza for future stays. Should you decide to give us another chance, please don't hesitate to reach out to me directly, and I'll ensure that your next visit is nothing short of exceptional.Warm regards,Giusy Vitale

Dear Jane,Dear Morag,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON HEATHROW T4.We are pleased to hear you had a good stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Warm regards,Giusy VitaleFront of House Manager

Dear KellyAnne,Thank you for sharing your positive feedback regarding your recent experience at Crowne Plaza London Heathrow Terminal 4. We are thrilled to hear that you enjoyed our bar and food offerings during your stay.We are delighted to know that you found our hotel to be the perfect choice for your early morning flight from the airport. Providing our guests with a comfortable and convenient stay, especially for those with early flights, is one of our main objectives. We are pleased that we were able to meet your expectations in this regard.Your kind words about our bar, food, and overall experience are greatly appreciated. We take pride in providing excellent service and amenities to ensure that our guests have a memorable stay with us.It would be our pleasure to welcome you back to Crowne Plaza London Heathrow Terminal 4 for another enjoyable stay whenever your travels bring you to the area. Thank you for choosing to stay with us, and we look forward to serving you again in the future.Warm regards,Giusy

Dear Jesse,Dear Morag,Thank you for taking the time to tell us about your experience at Crowne Plaza LONDON HEATHROW T4.We are pleased to hear you had a good stay with us and found the hotel to be a quiet location for your stay.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Warm regards,Giusy VitaleFront of House Manager