City view

Reviews of Cha Cha Rooms

2.5 out of 5
Cha Cha Rooms
Petkovškovo nabrežje 35, Ljubljana

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 41 reviews" "
Rating 8 - Good. 13 out of 41 reviews" "
Rating 6 - Okay. 4 out of 41 reviews" "
Rating 4 - Poor. 2 out of 41 reviews" "
Rating 2 - Terrible. 2 out of 41 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Like some traveler says the bathroom was smelly, it was a bit smelly. But no problem if you close the bathroom door. The property is in the old town but it wasn’t so noisy in the night on weekdays.
Stayed 1 night in Jul 2023
Response from Simonag on 28 Aug 2023
Dear Nana, thank you for staying with us and for your feedback. We appreciate it. All the best, Cha cha rooms staff

10/10 Excellent

Bryen

Stayed 3 nights in Jul 2023
Response from simonag on 28 Aug 2023
Thank you so much Bryen, wish you all the best!

6/10 Okay

Johnny

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Bedroom area was clean, but it appears staff left before finishing cleaning bathroom. The sink area has puddle of dirty water and a dirty towel left in shower. The rest appear clean. Hotel requested payment in cash, which is an inconvenience as most places will take card so one is not used to carry too much cash.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from simonag on 21 June 2023
Thank you very much for your amazing feedback and for your stay with us. All the best, Cha cha rooms staff

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad
Stayed 1 night in Feb 2023

10/10 Excellent

Ashray

Stayed 1 night in Jan 2023

8/10 Good

LEVENT

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms very clean
Stayed 1 night in Mar 2022
Response from SimonaG on 30 Mar 2022
Thank you very much Levent, we appreciate it. All the best, Cha cha rooms staff

6/10 Okay

Fabricio

Liked: Room comfort
Just ok, great location though.
It was ok, I had a minor incident when I checked in because they said their credit card machine was broken and I had to pay by cash, which was not stated when I made the reservation, they accepted my credit card payment in the end. The room was ok and the location was perfect, the one issue that bothered me the most that it was not that clean, I found hair on the sink and a hair ball next to the bathroom door. Also, the walls were super dirty.
Stayed 3 nights in Oct 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The parking situation is ludicrous. I spent literally 3 hours dealing with finding a spot, moving my car, walking to and from the car to the hotel nearly half a mile each way, and then walking to move the car again before getting ticketed in the morning. It’s not Cha Cha Room’s fault, but just don’t stay in downtown Ljubljana unless your hotel has a parking situation that doesn’t take practically all your time and energy to deal with. On top of that, my room was uncomfortably hot literally the entire night. They give you a fan, since there’s no AC, but I had that stupid thing blowing at full blast all night with the window wide open and the room never got cool. Then, at 4am, the garbage man wakes me right outside my open window as I’m sweltering the night away. I’m not sure I slept at all, then had to go move my car before 7 because of the stupid parking situation! I hate giving bad reviews, but I just can’t recommend this place.
Stayed 1 night in Jul 2021
Response from simonag on 16 Aug 2021
Dear guest, we are sorry that you have us a bad review - because of AC yes, because of parking situation we think we don't deserve it. In the city centre there is basically no free parking and we explain everything when you make a reservation - you can reserve our place and you can park in the garage, you can also park on the street but yes you have to pay. Since you are mentioning that you had to move your car before 7, that means you were finding a free parking over the night or cheaper one - that is your decision. Since you made an anonymous review we also can not not who you are to understand and clarify the situation in the detail. Sorry. All the best, Cha cha rooms staff

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For sure recommending it
The room was ⭐⭐⭐⭐⭐. Everything seemed brand new and done with taste. So was the service, really nice and helpful person at the reception.
Stayed 1 night in Jul 2021
Response from simonag on 16 Aug 2021
Thank you so much, we are happy that you were satisfied. Kind regards, Cha cha rooms staff

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for short stay 🤗
Stayed 1 night in Jul 2021
Response from SimonG on 16 Aug 2021
Thank you, we appreciate it. All the best, Cha cha rooms staff

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from SimonaG on 22 June 2021
Cristina, thank you so much for choosing us for your stay and for the feedback. We are very happy that you were satisfied, wish you all the best, Cha cha rooms staff

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location near Dragon Bridge. Underground parking, for a fee, across canal. Short 5 minute walk to old town.
Stayed 2 nights in Oct 2019
Response from SimonaG on 17 Oct 2019
Dear guest, thank you for choosing us for your stay and for getting back to us. Best wishes, Cha cha rooms staff

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
The room lacked venalation and poor construction. Many random homes in the drywall and random wires hanging out. Smells lingered and created an unbearable stench. Floors were nor clean. Maintenance opened my door unannounced in the middle of the night. Very scary as a female solo guest to have two men try to enter room in middle of night. I tried to call front desk for clarification on who the men were and clerk was very rude and short. I was frighten to go to sleep.
Stayed 3 nights in Sep 2019
Response from SimonaG on 16 Oct 2019
Dear guest, we once again sincerely apologise for this situation. As we explained on the phone when you called us, we told you that one of them was our employee who entered in the evening (not in the middle of the night) when they were checking something. We know this is unacceptable and we already talked with him so this never happens again. We apologise, we know it is not pleasant and of course this is not our practice. Is an one time event that should not happen. We hope your overall stay in Ljubljana was ok. Kind regards, Cha cha rooms staff

8/10 Good

Akkalak

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from SimonaG on 15 Oct 2019
Thank you very much Akkalak. All the best and welcome back again, Cha cha rooms staff

10/10 Excellent

Martti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms for great prices!
A great little room in the middle of Ljubljana. Has a personal bathroom and a minibar. The basics. The reception is a bit further away and not in the building which can be a little bit confusing but the instructions are good. The rooms even have a nice scenic view towards the Dragon bridge and castle. But the price-quality ratio is honestly fantastic. If you don't NEED hotel quality I'd give a hard suggestion for these rooms.
Stayed 2 nights in Jun 2023

8/10 Good

Carlos H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local excelente
Localização excepcional. Lugar simples
Stayed 1 night in Apr 2023
Response from SimonaG on 4 May 2023
Thank you very much Carlos H, we appreciate your feedback and your stay with us. All the best, Cha cha rooms staff

10/10 Excellent

Enrico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from simonag on 14 Nov 2022
Thank you for your feedback and for staying with us. All the best, Cha cha rooms staff

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Simona on 20 Sept 2022
Thank you so much Mats, we appreciate it. All the best and welcome back again, Cha cha rooms staff

8/10 Good

Charlotte

Liked: Cleanliness, property conditions & facilities, room comfort
Great location next to the Dragon Bride. Very close to the old town. We parked in a parking garage close to the hotel, for free. On the minus side- our room was extremely hot and no AC, only a tiny fan. We couldn’t sleep with the window open cos the room was one ground floor towards the street.
Stayed 4 nights in Aug 2022
Response from Simona on 20 Sept 2022
Dear Charlotte, thank you for choosing us for the stay and for the feedback. We don't have an AC in the rooms and that is stated online. We hope your overall stay in Ljubljana was ok. Kind regards, Cha cha rooms staff

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização excelente/local seguro/fácil check-in
Localização excelente, do lado da ponte do Dragão, pertinho dos pontos turísticos e da Estação de trem/rodoviária. Fui à pé com as malas. O check-in do apartamento é feito por intermédio de um hostel localizado ao lado (eles têm uma parceria com os anfitriões dos apartamentos), e o pessoal do hostel dá todo o apoio com informações turísticas. A moça do Hostel me levou na porta do apartamento. Local seguro. Fiz tudo à pé em Ljubljana. Recomendo pegar um ônibus na rodoviária até Postojna Jama e visitar a caverna (lugar incrível, cheio de estalactites e estalagmites, com um trecho percorrido por um trenzinho dentro da caverna). O pessoal do hostel dá todos os bizús. O passeio de barco no canal tb é legal, e compra na hora na ponte dos cadeados, pertinho do apartamento.
Stayed 2 nights in Jun 2022
Response from simonag on 26 July 2022
Dear Carlos, thank you so so much for this kind feedback and for staying with us. We are pleased that you were satisfied with Ljubljana and Slovenia. Welcome to visit us again, Cha cha rooms staff

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in May 2022
Response from SimonaG on 11 May 2022
Thank you Sebastian, we appreciate it. All the best, Cha cha rooms staff

10/10 Excellent

Mariana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localização. Atendimento muito cordial. Recomendo muito!
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from simonag on 25 Aug 2021
Thank you very much. Kind regards, Cha cha rooms staff

8/10 Good

raffaele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from SimonaG on 29 June 2021
Dear Raffaele, thank you so much for staying with us and for the feedback. We appreciate it. All the best, Cha cha rooms staff

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An sich ein sehr sauberes Hotel. Gutes Personal auch Deutschsprachig. Parkmöglichkeiten eher schlecht und kostenpflichtig.
Stayed 1 night in Jun 2021
Response from SimonaG on 22 June 2021
Dear guest, thank you very much for staying with us and for the feedback. We are in the city centre, so of course you have to pay the parking, if you reserve it with us it is 10 eur / day. All the best, Cha cha rooms staff

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from SimonaG on 22 June 2021
Thank you so much Cristiane, we appreciate your feedback and your stay with us. Wish you all the best, Cha cha rooms staff

8/10 Good

András - VITASPED KFT.

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Már többször aludtam itt, mindig elégedett voltam! Ajánlom!
Stayed 1 night in Jan 2021

8/10 Good

Denni, Düsseldorf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere Unterkunft in bester Lage. Einziger kleiner Kritikpunkt ist das sehr kleine Doppelbett.
Stayed 2 nights in Sep 2020
Response from simony on 28 Sept 2020
Dear Denni, thank you for staying with us and for the feedback. We hope you had a good night sleep despite that. Kind regards, Cha cha rooms staff

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Nel complesso tutto ok
La posizione è perfetta (vicinissimo al ponte dei draghi). C'è un parcheggio privato al costo di 10 euro giornalieri che vi verrà proposto al check-in ma conviene prenotarlo prima (sempre tramite hotel). Le stanze sono un po' piccole e non dispongono di armadio ma di una sedia e un piccolo "davanzale" sotto la finestra che può essere usato come banchetto. Il bagno è spazioso. La struttura è ristrutturata (praticamente nuova) ma non ha condizionatori in camera. Come appoggio va benissimo anche se la pulizia (nel mio caso) non è stata fatta bene (qualche capello e peli in bagno). La biancheria e le lenzuola erano pulite. Nel complesso è andata bene.
Stayed 3 nights in Aug 2020
Response from simony on 10 Sept 2020
Thank you so much! Wish you all the best and welcome back again.

8/10 Good

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from simonag on 11 Aug 2020
Thank you very much Boris, we appreciate it. Best wishes, Cha cha rooms staff

10/10 Excellent

Eustachio

Liked: Staff & service, property conditions & facilities, room comfort
Vicinissimo al centro
L'hotel è carino, il punto è fantastico è supercentrale. Dalla mia finestra riuscivo a vedere il ponte dei draghi, il castello e la cattedrale di San Nicola. Cosigliato
Stayed 4 nights in Mar 2020
Response from Simonag on 10 Mar 2020
Thank you very much Eustachio, we are very happy you were satisfied! All the best and welcome back again, Cha cha rooms staff

6/10 Okay

Verified traveller

Stayed 3 nights in Feb 2020
Response from SimonaG on 2 Mar 2020
Dear guest, thank you for choosing us for your stay and for your feedback. We hope your overall stay in Ljubljana was great. Kind regards, Cha cha rooms staff

4/10 Poor

Eleonora, Gorizia

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Letto era troppo piccolo per essere per due, inoltre era posizionato in un sottotetto con l'accesso solo da un lato e l'effetto era claustrofobico.
Stayed 1 night in Jan 2020
Response from SimonaG on 17 Feb 2020
Dear Eleonora, thank you for staying with us and for your feedback. On the pictures you can see what kind of room is it so you know in advance what to expect. We are sorry if you were not satisfied. Kind regards, Cha cha rooms staff

8/10 Good

Luciano, Trieste

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ottima e tranquilla posizione vicino al centro facilmente raggiungibile a piedi e/o con mezzi pubblici. L'automobile bisogna lasciarla dove si trova posto il più vicino possibile perché si pagano tutti i parcheggi. E possibile anche sotto... la finestra ma bisogna prenotare ad un certo costo. Tutto il complesso è ancora in fase di ultimazione restauro quindi pecca di alcune piccole cose. L'illuminazione viene soltanto da un'unica lampada al soffitto e non dai comodini. La doccia ha soltanto l'erogatore fisso e piuttosto in alto quindi difficilmente raggiungibile e direzionabile. La pulizia è buona. L'accoglienza alla reception è cordiale e disponibile. Da ritornarci., anche solo per il weekend.
Stayed 1 night in Jan 2020
Response from SimonaG on 29 Jan 2020
Dear Luciano, thank you for staying with us and for letting us know about your opinion. We still have some things to finish, but we sincerely hope that didn't bother you too much. Best wishes and of course welcome back, Cha cha rooms

10/10 Excellent

HO, 東京

Liked: Cleanliness, staff & service, property conditions & facilities
綺麗なお部屋で街にも近かった
Stayed 2 nights in Oct 2019
Response from SimonaG on 28 Oct 2019
Thank you so much HO, we appreciate it and wish you all the best, Cha cha rooms staff

10/10 Excellent

junko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便利なロケーション!
どこへいくにも便利な場所。部屋もリノベーションいていて綺麗。湯沸かし器も置いてありますし、セキュリティボックスもあります。街の案内をファイリングしたものもあります。ただし、テレビはありません。 ちょっと先にあるホステルでチェックインする必要はありますが、案内してくれる人は新設だった。
Stayed 2 nights in Oct 2019
Response from SimonaG on 21 Oct 2019
Dear junko, thank you so much for staying with us and for your feedback, we appreciate it. For now only couple of rooms have a tv - but soon all of them will have it. For now that is marked online so you know in advance what to expect. best wishes, Cha cha rooms staff

10/10 Excellent

soonseon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
드래곤 다리 바로옆이라...관광지와 아주 가까워서 좋았다 새로 리모델링을 해서 깨끗했다 난 우리 가족들과 행복한여행을 할수있었다
Stayed 1 night in Sep 2019
Response from SimonaG on 4 Oct 2019
Thank you so much soonest, we appreciate it and wish you all the best. Kind regards, Cha cha rooms staff

10/10 Excellent

Dimitra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Εξαιρετικό από όλες τις απόψεις! Value for money!
Εξαιρετικό δωμάτιο, εξαιρετική τοποθεσία, εξαιρετικά εξυπηρετικό προσωπικό! Όλα ήταν τέλεια! Ευχαριστώ πολύ!
Stayed 4 nights in Sep 2019
Response from SimonaG on 26 Sept 2019
Very happy to read this Dimitra, thank you very very much. It was a pleasure hosting you here. Best wishes and welcome back anytime, Cha cha rooms staff

10/10 Excellent

Cinzia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Il nostro soggiorno è stato piacevole e la posizione della struttura è comodissima dato che dista pochi minuti dalla zona pedonale di Lubiana e dal centro storico. Non serve prendere mezzi poiché si gira facilmente a piedi. Abbiamo avuto anche la possibilità di parcheggiare la moto nel cortile interno e questa è stata una vera gentilezza da parte dello staff! L'unica cosa negativa l'aria condizionata molto forte nell'ingresso dell'area che portava alle camere del piano terra.
Stayed 2 nights in Jul 2019
Response from SimonaG on 5 Aug 2019
Dear Cinzia, thank you very much for your kind feedback and for staying with us. We are happy you were satisfied and we apologise for the AC, we hope you slept good anyway. Kind regards and welcome back anytime, Cha cha rooms staff