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Reviews of Comfort Inn Layton - Salt Lake City

2.5 out of 5
Comfort Inn Layton - Salt Lake City
877 N 400 W, Layton, UT

Reviews

7.8

Good

Rating 10 - Excellent. 361 out of 1001 reviews" "
Rating 8 - Good. 338 out of 1001 reviews" "
Rating 6 - Okay. 169 out of 1001 reviews" "
Rating 4 - Poor. 84 out of 1001 reviews" "
Rating 2 - Terrible. 49 out of 1001 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Samuel, Washington

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was friendly, hotel was fine. Alittle old but it was decent and taken care of. Good location and for the price I would stay there again.
Stayed 2 nights in Apr 2024

2/10 Terrible

Matt

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was appears to be built in the early 1800s. The room was not very clean, and i spent my time in the shower avoiding hairs that had not belonged to me. Most memorable was the sounds of the highway so distinct that at times i wondered if this hotel might be in a tunnel in which I-15 passes through. And lady at front desk shared too much information.
Stayed 1 night in May 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
They did run out of cinnamon rolls on Saturday morning, but the rest was great!
Stayed 2 nights in May 2024

10/10 Excellent

Misty

Travelled with family
Front desk was super friendly and the cookies are delicious!
Stayed 1 night in May 2024

8/10 Good

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in May 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Amom

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, taken-care of, professional staff at the front desk, and water/tea/coffee in the lobby. Room was comfortable and nicely taken care of. Establishment is being well-managed.
Stayed 1 night in Mar 2024

10/10 Excellent

Francine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Variety at breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got employees are very courteous and respectful
Stayed 1 night in Apr 2024

8/10 Good

robert

Business traveller
Liked: Staff & service
A bit noisy but the staff are friendly with excellent customer service.
Stayed 3 nights in Apr 2024

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable for our one night stay.
Stayed 1 night in Apr 2024

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Noise
Stayed 1 night in Apr 2024

8/10 Good

Henry

Stayed 8 nights in Apr 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service
Disliked: Amenities
A bit far to walk to the Davis Convention Center
Stayed 1 night in Apr 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

paige

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
cops everywhere the whole time searching a room very unsafe
Stayed 2 nights in Apr 2024

8/10 Good

Melanie

Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-lit lot for safe parking, some nearby walkable restaurants, and solid breakfast buffet.
Stayed 1 night in Apr 2024

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everyone was super friendly and helpful. There were two things that made our stay unpleasant. The first thing was that the air conditioner was super loud, so we struggled to sleep. The other issue was that we could hear everything outside of our door, so at 3am we could hear 2 people casually talking to one another. Other than those two things, we had a decent stay.
Stayed 1 night in Apr 2024

8/10 Good

JAmes, Olds

Travelled with partner
There was major construction on the street in front and it was very difficult to get around the area with our motorhome and car.
Stayed 1 night in Apr 2024

10/10 Excellent

Braden

Stayed 1 night in Mar 2024

10/10 Excellent

Marcel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Mar 2024

6/10 Okay

Cindy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Carl, Hermiston

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was super friendly and helpful. Rooms were not in the best of shape and the door into the hallway had a gap that was big enough to see into and out of the room.
Stayed 1 night in Mar 2024

10/10 Excellent

Xoel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. Breakfast is very good.
Stayed 3 nights in Mar 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

6/10 Okay

Dorothy

Travelled with partner
Due to construction on their street, was difficult to find from freeway. More directional signage could help during this work.
Stayed 1 night in Feb 2024

10/10 Excellent

Katie

Stayed 1 night in Mar 2024

8/10 Good

Abe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately there was road construction around the property. The staff is excellent!
Stayed 2 nights in Mar 2024

10/10 Excellent

Darcy

Stayed 2 nights in Mar 2024

6/10 Okay

Kathrine

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Felt that it was in need of renovation. The hot breakfast was really good. My kids liked the pool, but this is definitely the cheapest place and it is obvious why. I don’t think I would stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Gayle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff at check in. Rooms very clean and nice. Would recommend!
Stayed 1 night in Feb 2024

8/10 Good

Darcy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located next to the interstate. The staff was great upon check in. Staff was quick on getting maintenance called and maintenance man was not too long after that at arriving to fix a few issues. He was quick and friendly
Stayed 2 nights in Feb 2024

2/10 Terrible

Shaun M

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
There was a 1 inch gap under the door to our room and every noise in the hall was heard all night along with the light from hall shining so brightly that our room never became dark enough to get a good night sleep. There were other things but overall, it was not enjoyable.
Stayed 1 night in Feb 2024
Response from Comfort Inn on 26 Feb 2024
Thank you for staying with us. I am sorry to hear about the issues you had with you room. We appreciate your feedback and have corrected this problem.

10/10 Excellent

LaNae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 👍
Perfect! Clean, friendly, nice breakfast and quiet.
Stayed 1 night in Feb 2024
Response from Amber Duran, GM, Comfort Inn on 26 Feb 2024
Thank you for staying with us. I am pleased to see that you enjoyed your stay. We loved to hear that you found it clean and quiet, and enjoyed the breakfast and found the staff to be friendly. Thank you for your feedback and we hope to see you again soon.

8/10 Good

Jodi

Travelled with partner
Liked: Staff & service, amenities
Pool and hot tub were a welcome treat. Overall the hotel is a little run down but it’s convenient to the grandkids.
Stayed 3 nights in Feb 2024
Response from Amber Duran, GM, Comfort Inn on 26 Feb 2024
Thank you for staying with us. I am happy to see that you enjoyed your stay and were able to enjoy the pool and hot tub while here. We appreciate your feedback and hope to see you again soon.

4/10 Poor

Tabitha

Stayed 4 nights in Feb 2024

4/10 Poor

Preston

Disliked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Johnny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here
Stayed 2 nights in Jan 2024

2/10 Terrible

Tressa

Stayed 1 night in Jan 2024

2/10 Terrible

Tressa

Disliked: Cleanliness, staff & service, amenities
I had a death in my family and I got in to town late. When I had to wait 5 minutes for my sister to call to give me the right CC number the male manager told me I had to wait outside. Even though I was about to pay him over $600. Then in the morning after coming in from finding out my battery in my car had died and I had lost my vape. The day staff who was completely ignorant of actual life saw me crying and told me I had to leave right away even though she just told me I could have 20 min to hop in the shower. I have CPTSD so when I am that upset over death and no sleep and dead car battery and no vape and then have some uneducated kid tel me because I went don't the wrong hall after all that had just transpired, she told me I was on drugs and had to leave or she was calling the police. Due to not only the discrimination of my disability but also the drug reference and refusing service I will be taking this company to court. I am taking a few years off to finish my doctorate but last year I made $160000. I have been sober for over a decade but heavily advocate for addicts. So I guess I will be seeing all of you "employees" who can't even do the small job you have right. And by that I mean be a decent human being. Since I am educated and a proven genius I know that projection makes perception. So you accusing me is a good indicator that you are on drug, it also doesn't help that you dig at your face. Guess on court we can both take the test and se

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

McKenna

Stayed 1 night in Jan 2024

8/10 Good

Alchi Mae

Stayed 1 night in Jan 2024

10/10 Excellent

Gary E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jordan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was a good stay thank you Happy Holidays
Stayed 9 nights in Dec 2023