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Reviews of DoubleTree by Hilton Las Vegas East Flamingo

3 out of 5
DoubleTree by Hilton Las Vegas East Flamingo
4055 Palos Verdes Street, Las Vegas, NV

Reviews

7.0

Good

Rating 10 - Excellent. 14 out of 30 reviews" "
Rating 8 - Good. 4 out of 30 reviews" "
Rating 6 - Okay. 2 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 9 out of 30 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sabrina

Disliked: Amenities, property conditions & facilities
My shower water was cold.
Stayed 1 night in Apr 2024

4/10 Poor

Michele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice. The location is unsafe and unappealing. Couldn’t wait to check out.
Stayed 1 night in Mar 2024

2/10 Terrible

Ivan

Disliked: Staff & service
I’m disappointed bad service and dirty room tha bed has a big stain in the middle of the bed smell bad…
Stayed 1 night in Mar 2024

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service
the shower is full of hairs the toilet sear is broken
Stayed 1 night in Mar 2024

10/10 Excellent

Richelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went through so many reviews on Expedia and Google comparing other hotels to see who I should book. A common review for this hotel was about receiving the cookie. Why was a cookie so important for people to review? Well, we checked in late Saturday night before the Superbowl. To my surprise, there was no long line. The guest ahead of me asked for the cookie, but when I checked in, the friendly gentleman gave me a bag with waters and the cookies. After tasting the cookie, I now understand why receiving this cookie is so important! I had a great experience with checking in as it was quick, I felt my vehicles were safe in the garage, and the room was clean and spacious.
Stayed 1 night in Feb 2024

2/10 Terrible

David

Disliked: Staff & service
Staff would not let me check in
Stayed 1 night in Feb 2024
Response from Aaron P. on 16 Feb 2024
Good afternoon David, We regret that check-in was not possible. However, it is our hotel policy that we require a card on file for the refundable deposit. Without that, we cannot allow any guest to access the rooms.

10/10 Excellent

Santhosh Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Aaron P. on 16 Feb 2024
Thank you for staying with us, we're glad you enjoyed your stay. We hope to see you soon!!

8/10 Good

Celeste

Stayed 1 night in Feb 2024

10/10 Excellent

Helen

Stayed 1 night in Jan 2024
Response from Aaron P. on 16 Feb 2024
Thank you for staying with us, we're glad you enjoyed your stay. We hope to see you soon!!

6/10 Okay

Devendra

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
At this time of the month, hot shower is a must and our room only have cold water. Phone line is our of order. Had to go down to let them know. Not worth the money. Location is surrounded by homeless folks
Stayed 1 night in Dec 2023

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a nice hotel
Stayed 1 night in Dec 2023

6/10 Okay

Regina

Liked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

josefina, Ponca City

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed there two nights, Saturday and Sunday no hot water went to complain and they said they look into what discounts they could give us … they called us and said we will give you a $30 discount on your breakfast!!! We didn’t order any they charged us breakfast to our room!! Food thing I complained or wouldn’t even know about this till I checked my credit card statement . They told me call Expedia about getting a refund but can’t get a live person on Expedia!! So not happy
Stayed 2 nights in Dec 2023

10/10 Excellent

Roberto

Stayed 2 nights in Dec 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

Wendy

Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Orlinda

Stayed 2 nights in Oct 2023

10/10 Excellent

Nicola, Chula Vista

Liked: Cleanliness, staff & service
Disliked: Amenities
I chose this to be close to The Sphere which is was, but did not feel like a good neighborhood to walk to the Sphere so ended up driving. I liked the secure gated parking. The lobby area was modern. The double room was spacious and I could see the Sphere. The bathroom needs renovated, there was red mold in the bath grout and the grout and bath sealant at floor level was dirty and there was residue of old stickers on the bath tile. There was no handsoap in the bathroom, so I had to ask the cleraners for some. The restaurant, coffee in the lobby and breakfast wasn't available, there was the option for a grab bag of an apple, packaged muffin and a bottle of water, but it was unimpressive so I turned it down and ate elsewhere. You can hear planes taking off from around 6:30am from Vegas airport and room neighbors talking loudly after 1am. Overall ok for price to be near Sphere but not a great neighborhood.
Stayed 1 night in Oct 2023

10/10 Excellent

Dulce

Stayed 1 night in Oct 2023

10/10 Excellent

Maylin

Liked: Cleanliness, staff & service, property conditions & facilities
Its, good
Stayed 3 nights in Oct 2023

10/10 Excellent

Nelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend this hotel
The lobby was bright and very clean. All the staff was very friendly and helpful. All the housekeepers were wonderful and Leah’s had a smile on their faces and would assist in any needs. The room and beds were so comfortable
Stayed 4 nights in Sep 2023

2/10 Terrible

Ronald

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start. They didn’t honor my reservation—2 queens but they wanted to give me 1 king. After one hour or arguing we got what we reserved… frustrating experience
Stayed 1 night in Sep 2023

2/10 Terrible

jesus

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Charge regular price when the pool and breakfasts amenities werent available. They could atleast put that description under construction before letting you book a room.
Stayed 1 night in Sep 2023

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Sep 2023

2/10 Terrible

Esperanza R

Disliked: Cleanliness, staff & service, property conditions & facilities
I'm not very angry because I didn't want to be in a dirty room in a bad state, I want my money back
Stayed 3 nights in Dec 2023

10/10 Excellent

Alfredo

Stayed 2 nights in Dec 2023
Response from Aaron P. on 16 Feb 2024
Thank you for staying with us, we're glad you enjoyed your stay. We hope to see you soon!!