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Reviews of Comfort Inn & Suites Henderson - Las Vegas

2.5 out of 5
Comfort Inn & Suites Henderson - Las Vegas
475 Marks St, Henderson, NV

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1002 reviews" "
Rating 8 - Good. 271 out of 1002 reviews" "
Rating 6 - Okay. 84 out of 1002 reviews" "
Rating 4 - Poor. 45 out of 1002 reviews" "
Rating 2 - Terrible. 40 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet area.
Stayed 2 nights in May 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Able to check in quicky, special request (floor) met. Nice breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and the location was convenient to restaurants and shopping.
Stayed 2 nights in May 2024

8/10 Good

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping everywhere
Stayed 1 night in May 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and spacious. Staff was wonderful!
Stayed 2 nights in May 2024

8/10 Good

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is very convenient. The hotel is a little old. Smelled marihuana in the hallway. But the staff are very friendly. Diamond at the front desk is awesome!
Stayed 2 nights in Apr 2024

8/10 Good

DJ

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Everything was good as usual as we have visited the hotel several times. The main frustration was the pool and hot tub was closed for renovations and no notifications were given for this at all. Emails should be sent out to notify prior reservations of the change as that was one of the main purposes of trip was to sit by the pool. No discount or offers were given because of the change
Stayed 4 nights in Apr 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Carmella, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
The maids Really need to check the alarm clocks on the room after check outs. I thought the rooms were well insulated until my 2nd morning when I was awakened by the alarm clock in the room next to mine going off at 5 AM. Ruined my stay and day. I always unplug my clock at hotels. Everyone has smart phones for alarms. This one went off for a long time, not sure if someone was in the room or not.
Stayed 3 nights in Apr 2024

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Friendly staff. Piano happy hour is a nice touch.
Stayed 5 nights in Apr 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great and affordable with free parking
Stayed 1 night in Apr 2024

8/10 Good

Cassandra

Stayed 2 nights in Mar 2024

10/10 Excellent

Jarim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Good value breakfast
Stayed 2 nights in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Walter D.

Stayed 1 night in Apr 2024

6/10 Okay

Tracy

Disliked: Property conditions & facilities
The beds were uncomfortable and the bath was shallow. The pool was closed the entire week I was there. Overall it was fine, nothing spectacular. For the price I was satisfied. The staff was very friendly and helpful.
Stayed 6 nights in Apr 2024

8/10 Good

Kathy

Travelled with partner
Great location and good place to stay. Close to airport, 18-20 minutes
Stayed 2 nights in Apr 2024

6/10 Okay

Pavel

Stayed 1 night in Apr 2024

10/10 Excellent

Annamaria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basicly comfortable, the housekeeping clean, almost every day we got clean towels 👍, the breakfast good, location in my opinion good,
Stayed 5 nights in Apr 2024

8/10 Good

Stacie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and the staff friendly. Breakfast every morning was a great touch. We had a truck with a trailer and had no problem parking it there. There is ample parking and only 20 minutes to Las Vegas. The only downside was the bed was as hard as a brick. Would definitely stay again for the price and convenience.
Stayed 4 nights in Apr 2024

2/10 Terrible

John

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We were not informed before or during check-in that the pool would be closed for 4 weeks. In fact, in the "info" they gave us with breakfast times, wi-fi code, etc.- the pool times were listed. We only learned of the closure after our children wanted to use the pool. We asked for a refund and to check out and were told that we'd have to talk to management the next day. The pool was one of the only reasons we chose this hotel. We ended up calling the 24 hour Comfort Suites number and after some hassle, checked out and moved to a different hotel.
Stayed 3 nights in Apr 2024

8/10 Good

MARTHA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner was too noisy
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an excellent location for me. Easy access on & off the freeway. The room was spacious. I liked the bed and bathroom
Stayed 1 night in Mar 2024

6/10 Okay

Sunny, Herriman

Liked: Cleanliness
You get what you pay for. It was decent enough for a short stay. The staff were friendly.
Stayed 3 nights in Mar 2024

10/10 Excellent

Julia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend staying here with ease. Excellent breakfast options. Very clean, excellent water pressure. My daughter and I felt very safe. Staff friendly and helpful.Excellent location.
Stayed 3 nights in Mar 2024

10/10 Excellent

Travas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful, property was clean. Always had a parking spot not matter what time of day. Close to everything we wanted to do.
Stayed 4 nights in Mar 2024

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendliness
Stayed 1 night in Mar 2024

8/10 Good

Kimberly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. Staff welcoming. Facility clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Cheryl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at a few hotels in the area, this one is the best! It’s clean, safe, quiet and close to everything!

8/10 Good

Dean

Stayed 3 nights in Mar 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, comfortable beds and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeanette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Mar 2024

6/10 Okay

Thaddeus

Liked: Cleanliness, staff & service
Probably was okay... outdated and brown...a bit run down. Gym equipment was very old and falling apart. Breakfast was hot but was low quality. Eggs were packed scrambled eggs and the sausage was the cheap kind you would find at crappy places like McDonald's. Outside of the eggs and sausage it was just a cheap continental breakfast. It wasn't a terrible hotel or location for Henderson. Henderson in general is a bit run down. But the hotel area seemed to be safe... unlike a lot of the Vegas areas...so that is good. The hotel price was good. The holiday inn around the corner is way nicer... but again this hotel wasn't too bad just marginal. But I'd stay here again versus a cheaper motel 6 or equivalent.
Stayed 6 nights in Mar 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to my event I am attending and many places to eat in the area.
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Stayed 1 night in Mar 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air Conditioner was a bit loud when running and when it shut off. Could hear neighboring guests through the walls.
Stayed 2 nights in Mar 2024

10/10 Excellent

Scott, Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Great brekfast
Stayed 1 night in Mar 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

Noelia

Liked: Staff & service, amenities, property conditions & facilities
Every tink its good tanks
Stayed 2 nights in Jan 2024

4/10 Poor

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed not comfortable at all.
Stayed 1 night in Jan 2024

6/10 Okay

Stephen

Business traveller
Liked: Staff & service
Tired and in need of room updating.
Stayed 3 nights in Jan 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet
Stayed 1 night in Jan 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Fabio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price peaceful family resort. about 15 minutes away from Las Vegas boulevard. Breakfast included
Stayed 1 night in Dec 2023

10/10 Excellent

Jerome

Stayed 3 nights in Jan 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was nice and clean we enjoyed our stay
Stayed 1 night in Dec 2023

10/10 Excellent

Meranda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They tried very hard to make the breakfast appealing to guests. Unit has microwave and small fridge. Coffee and fresh water in the lobby all the time.
Stayed 1 night in Jan 2024