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Reviews of Hotel HBlue

3.5 out of 5
Hotel HBlue
Aquiles Serdán #2042 e/ A, Rosales e I. Allende, La Paz, BCS

Reviews

9.4

Exceptional

Rating 10 - Excellent. 712 out of 1000 reviews" "
Rating 8 - Good. 218 out of 1000 reviews" "
Rating 6 - Okay. 44 out of 1000 reviews" "
Rating 4 - Poor. 14 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really family friendly, the breakfast was amazing. The staff was really cool and helpful. Would highly recommend.
Stayed 3 nights in May 2024
Response from HBlue on 22 May 2024
Thank you for your positive evaluation.We look forward to welcoming you soon again.Kind regards,

10/10 Excellent

Yik Cham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to Malecon, just few blocks away. Even calling uber would not be expensive. Rooftop pool is super nice.
Stayed 3 nights in Apr 2024
Response from HBlue on 14 May 2024
Thank you for choosing to stay in HBlue, we are very proud and glad to read you enjoyed your time with us,We look forward to welcoming you very soonKind regards.

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from HBlue on 6 May 2024
Agradecemos su evaluación positiva.Esperemos recibirle pronto nuevamente.Saludos Cordiales.

8/10 Good

Apao

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is practically convenient, as most venues are not too far from the hotel.
Stayed 1 night in Apr 2024
Response from HBlue on 3 May 2024
Thank you for your positive evaluation.We loook forward to welcoming you soon again,Kind regards.

8/10 Good

Carolina

Travelled with family
Liked: Staff & service
I liked that staff are friendly, specifically Ruben the manager. hotel was close to the Malecon. The downside was hotel doesn't have a lot of parking space and the shower was a bit dirty, the rest of the room and hotel was kept clean.
Stayed 3 nights in Apr 2024
Response from HBlue on 30 Apr 2024
Thank you for choosing to stay in HBlue, we are very proud and glad to read you enjoyed your time with us, .We look forward to welcoming you very soon.Kind regards.

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. Bed SO comfortable. 2. Breakfast fantastic 3. Reasonably priced
Stayed 1 night in Apr 2024
Response from HBlue on 30 Apr 2024
Thank you for choosing to stay in HBlue, we are very proud and glad to read you enjoyed your time with us, and thank you for highlighting the features of our hotel.We look forward to welcoming you very soon so you can get another great experience with us.Kind regards.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and the staff was friendly. It was quiet and the breakfast was great every morning.
Stayed 4 nights in Apr 2024
Response from HBlue on 27 Apr 2024
Thank you for choosing to stay in HBlue, we are glad to read you enjoyed your time with us, and thank you for highlighting the features of our hotel..We look forward to welcoming you very soon.Kind regards.HBlue

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here twice. Very cute lil modern boutique hotel. Downtown-3 blocks from beach/boardwlk. Service was great, rooms were clean and the hot water worked in both rooms i stayed in. Super nice view and rooftop pool. Would recommend. Good value for the area.
Stayed 1 night in Apr 2024
Response from HBlue on 19 Apr 2024
Thank you for choosing to stay in HBlue, we are very proud and glad to read you enjoyed your time with us, and thank you for highlighting the features of our hotel.We look forward to welcoming you very soon so you can get another great experience with us.Kind regards.

10/10 Excellent

Andy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, staff and rooms are great!! Very clean and just enough. Good breakfast with friendly staff everywhere. Noisy doggs barking in surrounding neighborhood. Feel bad for the property to have this surrounding them. Even with the barking I would choose to stay here again.
Stayed 1 night in Apr 2024
Response from HBlue on 19 Apr 2024
Thank you for choosing to stay in HBlue, we are very proud and glad to read you enjoyed your time with us, and thank you for highlighting the features of our hotel.We look forward to welcoming you very soon so you can get another great experience with us.Kind regards.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from HBlue on 19 Apr 2024
Thank you for your positive evaluation.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with beautiful rooms, comforable beds, amd a great food and beverage service.
Stayed 2 nights in Apr 2024
Response from HBlue on 10 Apr 2024
Thank you for choosing to stay in HBlue, we are very proud and glad to read you enjoyed your time with us,We look forward to welcoming you very soon so you can get another great experience with us.Kind regards.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location-great value with the delicious breakfast included every morning- very helpful staff-booked whale shark tour with front desk
Stayed 8 nights in Mar 2024
Response from HBlue on 10 Apr 2024
Thank you for choosing to stay in HBlue, we are glad to read you enjoyed your time with us.We look forward to welcoming you very soon.Kind regards.

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, overall, with an exceptional rooftop pool area. Great food/beverages with an amazing view and fantastic service - especially Jennifer! Hotel rooms are a bit cramped and very limited toiletries/towels. Barking dogs on the property next door at night was frustrating. Parking is limited but safe. Breakfast included was a bonus - especially with the higher prices in La Paz now.
Stayed 3 nights in Mar 2024
Response from HBlue on 5 Apr 2024
Thank you for choosing to stay in HBlue, and thank you for highlighting the features of our hotel.We look forward to welcoming you very soon.Kind regards.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great staff, great happy hour, so comfortable and beautiful!
Stayed 4 nights in Mar 2024
Response from HBlue on 26 Mar 2024
Thank you so much for staying with us, we really appreciate your comments.We look forward to welcoming you soon again.Kind regards.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from HBlue on 19 Mar 2024
Thank you for your positive evaluation.We look forward to welcoming you soon again.Kind regards.

10/10 Excellent

Gordon, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the marina and centrally located. Nice and new.
Stayed 1 night in Mar 2024
Response from HBlue on 19 Mar 2024
Thank you for your comments and positive evaluation.We look forward to welcoming you soon agaian.Kins regards.

10/10 Excellent

Candace

It is beautiful and the staff is so friendly.
Stayed 1 night in Mar 2024
Response from HBlue on 18 Mar 2024
Thank you for your comments and positive evaluation.We look forward to welcoming you soon again.Kind regards.

8/10 Good

raminder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff pretty good location. The style of the rooms were a little outdated.
Stayed 1 night in Mar 2024
Response from HBlue on 18 Mar 2024
Thank you for your positive evaluation.We look forward to welcoming you soon again.Kind regards.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast on the terrace was very good,the view from the pool was amazing.All personal was very friendly and attentive to all your needs.the suit was very nice and clean.we felt secure walking around and going to the Malecón.Thanks,we’ll be back.
Stayed 2 nights in Mar 2024
Response from HBlue on 14 Mar 2024
Thank you for choosing to stay in HBlue, we are very proud and glad to read you enjoyed your time with us, and thank you for highlighting the features of our hotel.We look forward to welcoming you very soon so you can get another great experience with us.Kind regards.

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from HBlue on 14 Mar 2024
Thank you for choosing to stay in HBlue,We look forward to welcoming you very soon.Kind regards.

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from HBlue on 27 Feb 2024
Thank you for your positive evaluation,We look forward to welcoming you soon,Kind regards,

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from HBlue on 24 Feb 2024
Agradecemos su evaluación positiva,Esperamos recibirle pronto nuevamente.Saludos Cordiales.

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, clean and comfortable
Stayed 1 night in Feb 2024
Response from HBlue on 19 Feb 2024
Thank you for choosing to stay in HBlue, we are very proud and glad to read you enjoyed your time with us.We look forward to welcoming you very soon.Kind regards.

10/10 Excellent

Agnes

Liked: Cleanliness
Hotel clean and staff friendly. Very well located as relatively close to the water and restaurants
Stayed 1 night in Feb 2024
Response from HBlue on 13 Feb 2024
Thank you for choosing to stay in HBlue, we are very proud and glad to read you enjoyed your time with us, and thank you for highlighting the features of our hotel.We look forward to welcoming you very soon so you can get another great experience with us.Kind regards.HBlue

6/10 Okay

Patricio Mario

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Great location really near everything. Good space in the rooms. Limited parking space. Inconvenient windows locations, pretty small showers.
Stayed 2 nights in Feb 2024
Response from HBlue on 7 Feb 2024
Thank you for choosing to stay in HBlue, and thank you for highlighting the features and needs of our hotel.We look forward to welcoming you very soon.Kind regards.

8/10 Good

david

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from HBlue on 7 Feb 2024
Agradecemos su evaluación positiva.Esperamos recibirle pronto nuevamente.Saludos Cordiales.

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location but close to malecon, easy and safe walk. Restaurant service excllent and reasonable prices. Rooftop area is terrific!
Stayed 2 nights in Jan 2024
Response from HBlue on 31 Jan 2024
Thank you for choosing to stay in HBlue, we are very proud and glad to read you enjoyed your time with us, We look forward to welcoming you very soon.Kind regards.

4/10 Poor

brian

Liked: Cleanliness, staff & service
Dogs barking all night got very little sleep, shower was ice cold in morning though afterward called desk and tech came and turned on warmer water though too late for me to shower again. (seems hot water was turned off for room) Room very dimly lit with 1 of 2 lamps not working
Stayed 1 night in Jan 2024
Response from HBlue on 29 Jan 2024
Hello Sr,Thank for your comments, We are sorry about the dogs but that is not something we can fix, about the hot water your room always had hot water seem you do not know how to use it, also the lamps has switches you need to turn on,Kind regards.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from HBlue on 29 Jan 2024
Thank you for choosing to stay in HBlue, we are very proud and glad to read you enjoyed your time with us.We look forward to welcoming you very soon so you can get another great experience with us.Kind regards.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So pleased with the location and the wonderful staff. Rooms and open areas have a modern, clean look. It would have been a perfect stay except for the barking dogs in the neighborhood. They barked most of the night and we ended up turning the AC unit on high to drown them out so we could sleep.
Stayed 1 night in Jan 2024
Response from HBlue on 29 Jan 2024
Thank you for choosing to stay in HBlue, we are very proud and glad to read you enjoyed your time with us, and thank you for highlighting the features and needs of our hotel.We look forward to welcoming you very soon so you can get another great experience with us.Kind regards.

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, breakfast delicious.
Stayed 1 night in Jan 2024
Response from HBlue on 24 Jan 2024
Thank you for your positive evaluation.We look forward to welcoming you soon.Kind regards.

8/10 Good

Katy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, all the staff were very nice and helpful. A short 10 minute walk to the malceon, restaurants and shopping.
Response from HBlue on 23 Jan 2024
Thank you for choosing to stay in HBlue, we are very proud and glad to read you enjoyed your time with us, el.We look forward to welcoming you very soon.Kind regards.

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice vtew upper floors!
Stayed 4 nights in Jan 2024
Response from HBlue on 23 Jan 2024
Thank you for your positive evaluation.We look forward to welcoming you soon.

10/10 Excellent

Ciro De

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at the HBlue hotel during our recent vacation in la Paz and surroundings. We loved the property. It is very clean and pretty. It has a rooftop pool and Restaurant where they serve breakfast every morning. The view is spectacular. The personnel is top of the line, very personable and professionals. We met Francisco during our breakfast days. Him and all teh other staff were great. Also we met the GM Ruben Samayoa, a vetran in the industry. You couls see that from the way he was going around the property checking and making sur that everything was in place. Very details oriented. The Hotel is located in a safe area very close to th La Paz Malecon, which is great. We recommend this hotel to all travelers.
Stayed 5 nights in Jan 2024
Response from HBlue on 23 Jan 2024
Thank you for choosing to stay in HBlue, we are very proud and glad to read you enjoyed your time with us, and thank you for highlighting the features of our hotel.We look forward to welcoming you very soon so you can get another great experience with us.Kind regards.

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Walking distance to Malecon. Friendly staff. Nice breakfast included. Enjoyed dinner and Happy Hour onsite. Rooftop pool area has great view
Stayed 2 nights in Jan 2024
Response from HBlue on 19 Jan 2024
Thank you for your positive evaluation.We look forward to welcoming you soon again.Kind regards.

8/10 Good

Cherie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from HBlue on 18 Jan 2024
Agradecemos su evaluación positiva.Esperamos recibirle pronto nuevamente.Saludos Cordiales.

8/10 Good

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, very clean and centrally located. Room was very spacious, nice little mini fridge
Stayed 5 nights in Jan 2024
Response from HBlue on 16 Jan 2024
Thank you for choosing to stay in HBlue, we are glad to read you enjoyed your time with us, and thank you for highlighting the features of our hotel. Your feedback helps us to improve even more.We look forward to welcoming you very soon so you can get another great experience with us.Kind regards.

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint are the beds. They are hard.
Stayed 2 nights in Jan 2024
Response from HBlue on 12 Jan 2024
Thank you for your comments.Kind regards.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Don't get a room with connectingdoor
I had a wonderful room. Unfortunately it had a connecting door to another room, and i could hear everything in that room. Coughing, conversations, snoring. It was very distracting. Also dogs bark, roosters crow, and loud music on Saturday night well after midnight.
Stayed 7 nights in Jan 2024
Response from HBlue on 12 Jan 2024
Thank you for choosing to stay in HBlue.We look forward to welcoming you very soon.Kind regards.

10/10 Excellent

Keri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop over hotel
Nighttime stop over on the way from mulege to cabo. Great internet. Rooftop pool and breakfast in the morning was fantastic. Great views!
Stayed 1 night in Jan 2024
Response from HBlue on 12 Jan 2024
Thank you for choosing to stay in HBlue once again, we are very proud and glad to read you enjoyed your time with us, and thank you for highlighting the features of our hotel.We look forward to welcoming you very soon so you can get another great experience with us.Kind regards.

10/10 Excellent

shanshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very friendly and speaks good English. Nice hotel in a great location. Highly recommend
Stayed 1 night in Dec 2023
Response from HBlue on 12 Jan 2024
Thank you for choosing to stay in HBlue once again, we are very proud and glad to read you enjoyed your time with us, and thank you for highlighting the features of our hotel.We look forward to welcoming you very soon so you can get another great experience with us.Kind regards.

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. The service is amazing. The area is great and convenient. This is an incredible experience for such a good deal. Would definitely recommend and be back.
Stayed 4 nights in Dec 2023
Response from HBlue on 12 Jan 2024
Thank you for choosing to stay in HBlue once again, we are very proud and glad to read you enjoyed your time with us, and thank you for highlighting the features of our hotel.We look forward to welcoming you very soon so you can get another great experience with us.Kind regards.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Paz vacation
Cleanliness was excellent, customer service was exceptional.
Stayed 5 nights in Dec 2023
Response from HBlue on 31 Jan 2024
Thank you for choosing to stay in HBlue, we are very proud and glad to read you enjoyed your time with us, and thank you for highlighting the features of our hotel.We look forward to welcoming you very soon.Kind regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Romana beds. Pretty central location… not far from anything, few blocks to ocean . Traffic in front, breakfast was fantastic everyday!
Stayed 5 nights in Dec 2023
Response from HBlue on 27 Dec 2023
Thank you for choosing to stay in HBlue, we are glad to read you enjoyed your time with us, and thank you for highlighting the features of our hotel. Your feedback helps us to improve even more.We look forward to welcoming you very soon so you can get another great experience with us.Kind regards.

10/10 Excellent

Vafa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room excellent view on the top floor bar and restaurant
Stayed 1 night in Dec 2023
Response from HBlue on 27 Dec 2023
Thank you for choosing to stay in HBlue, we are glad to read you enjoyed your time with us, We look forward to welcoming you very soon.Kind regards.

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from HBlue on 27 Dec 2023
Agradecemos su evaluación positiva,Esperamos recibirlo pronto nuevamente.Saludos Cordiales.

2/10 Terrible

ARIANA

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel initially for their pool , a pool I was not told was "under construction" . Therefore I couldn't do anything about it since I had already paid for my reservation and there was no "refund" ... I asked for a late check out the next day and was told "it was going to be noted I could check out until 1pm " When I got to the room , I called front desk and asked for some forks since I had left over food with me and no utensils . The forks I got had food all over them as if they had never been washed it was beyond disgusting . I obviously didn't use them or ate anything anymore since it was 10pm and there restaurant was already closed . I got woken up by "drilling , hammering , pounding and loud construction noises starting at 7:45am from the room next door . I was extremely upset due to the fact they would put someone in a room where they knew they were fixing next door . I couldn't sleep anymore the noises continued for hours until around 11am. Shortly after that I started getting ready and heard a knock on the door from the housekeeping . I responded to her and she said she was just "checking if I was still there " ( it was around 11:15am and I was supposed to have til 1pm " . At around 12:30 another knock at my door , I was very upset and I just responded without opening the door "hello" ... no answer . There was 3 knocks followed by a girl opening my door as I was changing .... luckily the security clip on top of the door was on. I was extremely mad.
Stayed 1 night in Dec 2023
Response from HBlue on 18 Dec 2023
Gracias por sus comentarios.Desafortunadamente carecen de total relevancia para nosotros por estar cargados de malas intenciones y falsedad, aun así nos gustaría recalcar que las páginas para reservar nuestra propiedad anuncian el mantenimiento de la alberca por lo que es su responsabilidad leer antes de reservar aún así se especifica al momento del check in dándole la oportunidad de decidir a tiempo, nosotros no hacemos trabajos de construcción antes de las 10:00am por lo que cualquier ruido que pudo escuchar no venia de nuestra propiedad, su molestias es por no autorizar un late check out el cual se le solicito pedir por la mañana cosa que no hizo, por tal motivo se tocó a su habitacion desúes de la hora del check out para revisar habitacion, al no tener respuesta camarista debe entrar a la habitación.Esperamos encuentre otra propiedad adecuada para usted,

10/10 Excellent

Yusleydys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from HBlue on 18 Dec 2023
Thank you for choosing to stay in HBlue, we are glad to read you enjoyed your time with usWe look forward to welcoming you very soon.Kind regards.

10/10 Excellent

Ivan, Chico

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, in a safe area and walking distance to the malecon.
Stayed 3 nights in Dec 2023
Response from HBlue on 18 Dec 2023
Thank you for choosing to stay in HBlue, we are glad to read you enjoyed your time with us, and thank you for highlighting the features of our hotel. Your feedback helps us to improve even more.We look forward to welcoming you very soon so you can get another great experience with us.Kind regards.

4/10 Poor

Sergio

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Out of service pool Property should advice
Stayed 1 night in Dec 2023
Response from HBlue on 18 Dec 2023
Thank you for your comments.But it is indeed advised, please read before reserving.