GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Deluxe room
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Premier room
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The royale club room
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
In addition to a full-service spa, The Royale Chulan Kuala Lumpur features an outdoor pool, a health club, a spa tub, and a sauna. Guests can dine at one of the hotel's 6 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. High-speed wired and wireless Internet access is complimentary.
This 5-star property offers access to a business center, audio-visual equipment, and a meeting/conference room. Event facilities include conference/meeting rooms, a ballroom, and banquet facilities. This luxury hotel also offers a children's pool, a fitness facility, and gift shops/newsstands. Onsite parking is complimentary.
Rooms
The Royale Chulan Kuala Lumpur offers 402 air-conditioned accommodations with minibars and safes. Rooms feature city views. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and phones.
Guests can surf the web using the complimentary wired high-speed Internet access. Business-friendly amenities include desks, complimentary newspapers, and direct-dial phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and wake-up calls can be requested.
Room Amenities
Recreation
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club, a sauna, and a fitness facility.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa
Telaga Bunga Spa has 8 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.
Children under 12 years old are not allowed in the spa without adult supervision.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at The Royale Chulan Kuala Lumpur
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Showing 1 - 10 results (of 50) · See more The Royale Chulan Kuala Lumpur reviews
“Good, but not good enough for 5 star”
Overall the hotel was a nice place to stay. We did have some small problems with the room service, but the hotel management was really friendly and willing to compensate.
“Not a 5 star experience”
We arrived after an overnight flight from Europe and as the hotel was fully booked we were offered a studio in the Tower section. We appreciated being able to go straight to bed however found the room not to be very clean; the carpet was stained and the overall impression was that it was a bit old and tired. The front office staff were painfully slow in their work so we had to wait an eternity for them to process a check-in before we could ask some questions. The location is a little out of the way from the main shopping/eating area and as there are lots of 5 star hotels along there, I would recommend others to stay there.
“DO YOUR SELF A FAVOUR”
Thank you to all the staff who made our holiday in KL so great. Nothing is a problem, the staff go the extra mile to make sure your stay is extra special. Rooms are very comfortable the pool is huge and the breakfast has a huge selection of food to choose from. There are plenty of shopping malls to walk too from the hotel and Chinatown is about a 10-15 min taxi ride.
“Nice staff”
The staff are nice. They upgraded us to 2 royal club rooms so that our family stayed on the same floor and next to each other.
“More like a 4.5 hotel”
Even though my title is “More like a 4.5 hotel” this is not really a bad review. Actually, the opposite… Pros: 1Excellent staff. From the bell hops to the managers.. 2 Delicious breakfasts with a wide assortment of dishes. 3VERY comfy bed and nice tub (shower was great too, but it is also one of my cons-see below). 4 Excellent location 5 Amazing spa services. 6 Amenities in the room were great, the bathroom toiletries and the tea and coffee! All really nice. 7 The front desk staff offered to correct some minor problems we had in our room without us even having to ask. 8 If you don’t have an item in the room, ask the front desk. 9 times out of 10 they have and will deliver it to your room. 9 Very knowledgeable and helpful concierges! Cons: 1Oddly enough the hotel had the appearance of a beautiful 5 star hotel, yet the paint finishing throughout the hotel was horrible. For example, if you look up in the bathroom of your hotel room you can see splotches of paint. Not a biggie, more of an eyesore. 2The information booklet inside the room is not accurate. For example, the room service menu has items that are not available (for the immediate future) and doesn’t have several items that are actually available.3Our biggest annoyance was the shower in the room. It is a wonderful shower experience! Walking in the humid weather all day made us want to run to the shower. However, the shower leaks like crazy! We had two different rooms and the problem was the same in both.
“Not Bad hotel”
THe Serves is not profational
“Excellent Hotel”
Great Room, Excellent Service, Great Breakfast. Warisan Restaurant has great specials and great value happy hour at Heritage Bar. Recommended!
“VERY BAD EXPERIENCE! STAY AWAY!”
IT WAS A HORRIBLE EXPERIENCE, I WAS TOTALLY EMBARRASSED IN FRONT OF MY GUESTS, IT SHOULD BE 2 STAR HOTEL MAX. THE MANAGER WAS GOOD AND HE TRIED TO SAVE THE SITUATION WITH A FREE FRUIT BASKET BUT IT WHO NEEDS THE FRUITS WHEN SOO ANNOYED AND UPSET ABOUT ALL!
“Wow, What a Hotel.”
Excellent hotel, just over 12 months old. Located close to the city centre and Petronas tower is a 10 minute walk away. Excellently furnished from the front door to the rooms. Breakfast was a large selection of food for every traveller. Everyone had a warm and inviiting smile and always greeted you, every time you walk past. If you are planning a holiday in KL, you will not be disappointed if you choose The Royale Chulan Motel.
“Fantastic hotel”
I stayed at this hotel for three nights. As a single female I found the hotel in a very safe area and not having to pay a single supplement excellent. The buffet breakfasts catered to just about everyone so much so it even met my fussy needs. The staff were excellent and ever so helpful. My room was massive and I got an upgrade to a premier suite! The bed was very very comfortable as were the pillows. I would highly recommend this hotel to anyone planning a stay at KL, I will most definitely be staying here every time I return to KL.
Showing 1 - 10 results (of 50) · See more The Royale Chulan Kuala Lumpur reviews
No. 5 Jalan Conlay Kuala Lumpur, 50450 Malaysia
Nearby Points of Interest
Location Highlights
The preferred airport for The Royale Chulan Kuala Lumpur is Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 43.5 km / 27.1 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Golden Triangle, Kuala Lumpur, Malaysia: The Golden Triangle is comprised of Kuala Lumpur's commercial, shopping, and entertainment hubs located on three roads: Jalan Imbi, Jalan Sultan Ismail, and Jalan Raja Chulan. Within the Triangle, Bukit Bintang is considered to be the supreme shopping district, known for its entertainment and family recreation. The famous Petronas Twin Towers and the Suria KLCC Shopping Mall are in the city centre. Spreading out from the city centre are other destinations--for shopping (Parksons, Marks & Spencer), entertainment (Philharmonic Orchestra Hall), dining (Ampang Area), and business.
No. 5 Jalan Conlay Kuala Lumpur, 50450 Malaysia
