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Reviews of Baymont by Wyndham Keystone Near Mt. Rushmore

2.5 out of 5
Baymont by Wyndham Keystone Near Mt. Rushmore
106 Highway 16A, Keystone, SD

Reviews

7.4

Good

Rating 10 - Excellent. 320 out of 1000 reviews" "
Rating 8 - Good. 287 out of 1000 reviews" "
Rating 6 - Okay. 180 out of 1000 reviews" "
Rating 4 - Poor. 128 out of 1000 reviews" "
Rating 2 - Terrible. 85 out of 1000 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chris, Des Plaines

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel does Not have any place for a dog to relieve themselves. You have to literally walk all the way across the parking lot to a small strip of grass. By no means is this a short walk.
Stayed 6 nights in May 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit dated and worn, but a nice clean room and friendly staff. Would stay there again if visiting Mt. Rushmore.
Stayed 1 night in May 2024

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on the hill.
Stayed 2 nights in May 2024

6/10 Okay

David, Muncie

Travelled with family
Liked: Staff & service, property conditions & facilities
The property sits atop a hill with wonderful views. The rooms are a bit small and make note that the beds are double beds, not queens. The shower drain was gross with hair and soap residue.
Stayed 3 nights in May 2024

10/10 Excellent

Heidi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service
rooms were small
Stayed 1 night in May 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet comfortable stay. Very close to Mt. Rushmore and Chief Crazy Horse monuments. Good breakfast included with stay.
Stayed 1 night in May 2024

8/10 Good

Carl Allen Christopher

Travelled with family
Liked: Amenities
The location was awesome that provides access to the downtown,other surrounding areas and a peek view of Mt Rushmore!
Stayed 5 nights in May 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 2 nights in May 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Room was clean and quiet
Stayed 1 night in May 2024

6/10 Okay

Barbara

Travelled with family
We were re-directed to the Ramada inn below the Baymont. Although the Ramada Inn was acceptable, we were very disappointed that when we arrived at the Baymont, there was a sign on the door telling us that they were closed for the season and that our reservation would be accepted down at the Ramada Inn. Why wasn’t this told to us when we made the reservation?! That was a total bait & switch. Show a beautiful 4 star hotel in the website and then direct you to a 2 star motel? Totally bad business!
Stayed 2 nights in May 2024

2/10 Terrible

Gretchen

Travelled with family, Travelled with pets
Hotel was closed.
Stayed 3 nights in May 2024

4/10 Poor

Douglas

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bathroom is to small
Stayed 1 night in May 2024

4/10 Poor

Devon

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
We were not informed until we arrived at the hotel that it was closed for the season and we were relocated across the street to the Ramada. While that was fine, it was disappointing that we were not informed about this at the time of booking so that we could have rescheduled our trip for when the hotel and other attractions were open. So the whole while, we were expecting and preparing for a stay there, which was changed when we arrived unfortunately.
Stayed 4 nights in May 2024

2/10 Terrible

Hatya

Disliked: Cleanliness
Stayed 1 night in May 2024

2/10 Terrible

Shailesh, aurora

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

yuanpei

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Unexpectedly be moved from Baymont to Ramada
Stayed 1 night in May 2024

2/10 Terrible

randall

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First off, never even got to STAY at the Baymonet. When I got there, sign said it was "closed for the season" and to to go the Ramada down the street. So after driving for 8 hours I had to go to a hotel without a reservation I knew nothing about and had done no research on The staff was very nice and helpful, the rooms were a bit dirty and worn, My man compaint is, if the hotel was closed for season why did you take a reservation for it? This added a ton of stress that I didn't need, as I was afraid I was in a city with a room reservation Very, very uncool AND n uncceptable business practise. If you're closed, dont take reservations
Stayed 2 nights in May 2024

10/10 Excellent

Amanda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024

6/10 Okay

Brad

Stayed 1 night in Apr 2024

10/10 Excellent

Frank

Stayed 2 nights in Sep 2023

8/10 Good

RICHARD

Stayed 3 nights in Sep 2023

10/10 Excellent

Elma, Ganado

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Staff waited for us as we checked in around 3am.
Stayed 2 nights in Oct 2023

8/10 Good

Della M.

Travelled with family
Liked: Cleanliness, staff & service, amenities
Could use some repairs. Other wise very clean. It was very quiet and staff was very courteous.
Stayed 1 night in Sep 2023

8/10 Good

Kyle

It’s absolutely beautiful views in the heart of Keystone close to Mt Rushmore. Wish it wasn’t off season to enjoy the pool. Overall great experience and highly recommend it.
Stayed 2 nights in Oct 2023

4/10 Poor

Shaun, Silverthorne

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property was closing for the season, which was not mentioned when we booked. When we showed up to the property, they claimed that everything was “broken”!? The pool, the hot tub, the vending machines, the ice machine, and machines for the included breakfast had all supposedly broken two days prior. So amenities that we thought we were getting with our stay we’re not available! Including half the breakfast items were not available. The first hot water was unavailable, and when it was took literally five minutes for hot water to come out of the shower. Overall seem very poorly run and might as well just been closed.
Stayed 1 night in Oct 2023

6/10 Okay

Rita

Travelled with group
Liked: Cleanliness
Good location
Stayed 2 nights in Sep 2023

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! For the price and convenience to Mount Rushmore and several things we were looking to do this hotel was a home run! Chris checked us in and by the end of the trip we got to know the entire wonderful staff. Rose, Lisa, Max and McKenzie went above and beyond to make sure our stay was a success. The crisp mountain air, balcony and fire pits were an added bonus. I look forward to staying here again. Mike Dudley
Stayed 2 nights in Oct 2023

10/10 Excellent

Deb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean rooms/property. Friendly staff.
Stayed 2 nights in Oct 2023

4/10 Poor

Nancy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Was pretty run down, not very clean. Our tv kept going in and out. Kids kept running up and down the hallway. The hallway carpet was almost greasy when you walked on it. And it was so packed with people we didnt even feel comfortable going to the pool or continental breakfast
Stayed 1 night in Oct 2023

8/10 Good

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was ok but the breakfast
My only thing was the breakfast. There was no choices only biscuits and gravy, sausages, and waffles. Not really a good selection. No eggs no ham no cheese. The service at the hotel was great the staff was great. My only issue was waking up everymorning to that depressing breakfast
Stayed 2 nights in Oct 2023

10/10 Excellent

Patty

Stayed 1 night in Oct 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the spacious space
Stayed 1 night in Oct 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the Studio King room. Had a balcony and a Jacuzzi tub. It was very nice.
Stayed 1 night in Oct 2023

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location and the view. Facility was clean. Didn’t like: while breakfast was cooking, our room smelled like the kitchen.
Stayed 3 nights in Oct 2023

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been amazing! The staff was very hospitable, and our room was better than we expected. We would definitely stay here again
Stayed 1 night in Oct 2023

6/10 Okay

Beverly

Was clean
Stayed 2 nights in Oct 2023

8/10 Good

teral

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful , we wanted to book another night , they were able to let us stay in our same room too! We enjoyed the area too
Stayed 3 nights in Oct 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location, rundown
Stayed 6 nights in Sep 2023

6/10 Okay

Kathy J

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom had mold
Stayed 2 nights in Oct 2023

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here. It was in walking distance of Keystone and a short drive to Mt Rushmore staff was friendly and helpful. Breakfast was delicious. Very clean!
Stayed 1 night in Oct 2023

6/10 Okay

Meg

Travelled with partner
Liked: Staff & service
Three floor property. Elevator out of order, multiple vending out of order. Temperature in room was really difficult to regulate. Either way too hot or waay too cold. Breakfast was fine-standard. Overall fairly loud. That being said, close to My Rushmore-can see from the property.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kenley, Frisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful side view of Mount Rushmore!
Stayed 1 night in Sep 2023

6/10 Okay

Melody

Liked: Cleanliness, staff & service, amenities
Other than the filthy dirty carpet throughout the property. Everything else was excellent
Stayed 2 nights in Oct 2023

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Quick stay
The breakfast could have been cleaner. Room was quiet.
Stayed 1 night in Oct 2023

2/10 Terrible

Alan

Stayed 1 night in Oct 2023