Outdoor pool, free pool cabanas, pool loungers

Reviews of Fairfield Inn and Suites by Marriott Key West

3 out of 5
Fairfield Inn and Suites by Marriott Key West
2400 N Roosevelt Blvd, Key West, FL

Reviews

7.8

Good

Rating 10 - Excellent. 424 out of 1053 reviews" "
Rating 8 - Good. 314 out of 1053 reviews" "
Rating 6 - Okay. 158 out of 1053 reviews" "
Rating 4 - Poor. 89 out of 1053 reviews" "
Rating 2 - Terrible. 68 out of 1053 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Wayne

Disliked: Staff & service, property conditions & facilities
Hotel was nearly as old as me and had not been updated or maintained well. It was a disgrace to be part of the Marriott chain. It should have cost 1/3 as much for that crappy quality..
Stayed 1 night in May 2024
Response from Customer Service on 23 May 2024
Wayne, thank you for sharing your thoughts. The team at the hotel strives to maintain the highest standards and regrets that your experience did not meet your expectations. Your feedback is valuable and will be taken into consideration for future improvements.

8/10 Good

JoAnn

Travelled with partner
Liked: Cleanliness, staff & service
The breakfast and the pool were very nice. The property is old and needs to be renovated.
Stayed 2 nights in May 2024
Response from Customer Service on 21 May 2024
JoAnn, thank you for your feedback. Fairfield Inn & Suites Key West is pleased to hear you enjoyed the breakfast and pool during your stay. We appreciate your observations about the property and will take them into consideration. We're looking forward to your next visit!

4/10 Poor

Rebecca

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is more of an old and dated motel. Not sure why or how it has the Marriott brand, does not meet those standards. Elevator was extremely dirty as well as bathroom door, door frames and outdoor stair rails (extremely dirty/sticky) Breakfast is outside, no way to prevent the flies (or any critters)
Stayed 1 night in May 2024
Response from Customer Service on 21 May 2024
Rebecca,We appreciate your feedback and will evaluate the areas you mentioned to ensure improved experiences for future guests. Cleanliness and maintaining a high standard of service are important to us. We are grateful for your comments and will strive to improve based on your observations. Thank you for taking the time to share your review.

4/10 Poor

Diana

Travelled with family
Disliked: Cleanliness
Unfortunately the room was infested with roaches and we were unable to change the room because otherwise every other room would have been full cause that is what we were full.
Stayed 2 nights in May 2024
Response from Customer Service on 22 May 2024
Dear Guest,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent any similar concerns from occurring in the future.

10/10 Excellent

Maria

Travelled with family
Liked: Property conditions & facilities
Very nice
Stayed 1 night in May 2024
Response from Customer Service on 20 May 2024
Maria, thank you for taking the time to leave a review. We're delighted to hear you enjoyed your stay at Fairfield Inn & Suites Key West. We look forward to welcoming you back in the future!

6/10 Okay

Chislaine

Travelled with family and small children
Inconvenient in the way they handle the limit amount of parking available for guest. At the end of the night it’s a first come first serve with parking and this weekend they over booked. That was the excuse for no parking available. Meanwhile they have golf carts and motor scooters taking over at least 6-8 spots. They said they could not move them.
Stayed 1 night in May 2024
Response from Customer Service on 20 May 2024
Chislaine, thank you for your feedback. Parking can indeed be challenging during busy times. Our team will consider your comments regarding vehicle arrangement to improve our services. We hope to have another opportunity to better serve you in the future.

8/10 Good

Chirag

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
it was overall good but the property was old and rooms very small with no table or chair.
Stayed 1 night in May 2024
Response from Customer Service on 20 May 2024
Chirag, thank you for your feedback. Fairfield Inn & Suites Key West is glad to hear that your overall experience was positive. The team appreciates your comments regarding the room layout and will keep them in mind as we strive to improve our guest experience. We're looking forward to your next visit and hope to provide an even better stay.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service
Nice little spot, just wish breakfast was indoors
Stayed 1 night in May 2024
Response from Customer Service on 20 May 2024
Jorge, thank you for sharing your feedback! We are delighted you had a pleasant stay at Fairfield Inn & Suites Key West. Your suggestion regarding breakfast is appreciated and will be considered. We hope to welcome you back soon.

4/10 Poor

Michal

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very tired facility most probably never renovated.
Stayed 2 nights in May 2024
Response from Customer Service on 15 May 2024
Michal, thank you for sharing your thoughts. The feedback on the condition of our property is valued, and it's something we constantly review to enhance guest experiences. We hope you consider giving us another chance in the future.

4/10 Poor

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room had a weird water running noise that came from behind the bathroom that kept us awake…an even worse noise came from when the AC was on.
Stayed 3 nights in May 2024
Response from Customer Service on 14 May 2024
Darren, sorry to hear about your experience with the distracting noises from the bathroom area and air conditioning during your stay. We understand how crucial a peaceful environment is for a good night's sleep. We'll certainly address your concerns with our maintenance team to ensure that the issue is looked into. Despite your recent experience, we hope you will give us a chance in the future to provide a better stay.

6/10 Okay

joshua

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall mediocre facility. Had a smell to the room which they tried to hide with tea tree oil. Does not meet bonvoy expectation. Only 1 elevator for whole place which means a lot of walking with luggage. Pool is nice and breakfast decent. Beds fairly comfortable.
Stayed 2 nights in May 2024
Response from Customer Service on 14 May 2024
Joshua, thank you for taking the time to share your feedback. It's unfortunate to hear that aspects of your stay fell short of expectations, specifically with regards to the room condition and elevator accessibility. Rest assured, we take your comments seriously and will work to enhance these aspects.We are, however, glad you found our pool enjoyable and breakfast satisfactory, and that you experienced a good night's rest on our beds. We strive to improve and better serve our guests. It would be our pleasure to welcome you back and aim to surpass your expectations on your next visit.

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Customer Service on 15 May 2024
Carole,Thank you for rating your recent stay at Fairfield Inn & Suites Key West. We look forward to welcoming you back in the future!

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So very close to downtown. The pool and breakfast area were amazing. Wish I could have stayed longer just for that. Also, had I known more about the concierge and transportation options In advance I would have planned accordingly. Good to know for future stays.
Stayed 2 nights in May 2024
Response from Customer Service on 12 May 2024
Paul, thank you for your glowing review. Fairfield Inn & Suites Key West is thrilled that you had an outstanding experience and thoroughly enjoyed our proximity to downtown, refreshing pool, and delightful breakfast area. We appreciate your insights on our concierge services and transportation options - they have become key facets of our guest experience to ensure convenience and relaxation. We are certainly looking forward to welcoming you back for an even longer stay next time.

6/10 Okay

Matt

Disliked: Amenities
Room restroom was dirty and had broken tiles. Shuttle guy was rude.
Stayed 2 nights in May 2024
Response from Customer Service on 12 May 2024
Matt, we regret to hear that certain aspects of your stay did not meet your expectations. We're disheartened to learn about your grievances with the restroom conditions and the interaction with one of our shuttle team members. Rest assured, we continuously aim for superior service and upkeep and are addressing your concerns accordingly. We hope you'll consider giving us the opportunity to demonstrate this in the future.

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, many food and shopping spots.
Stayed 1 night in May 2024
Response from Customer Service on 12 May 2024
Pedro, we're thrilled that you valued the prime spot of Fairfield Inn & Suites Key West with easy access to numerous dining and shopping venues. Your appreciation encourages us to serve our guests even better. We hope to welcome you back soon for another outstanding stay.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Customer Service on 9 May 2024
Aaron, thank you for your top rating! We're thrilled to hear you had a great experience at Fairfield Inn & Suites Key West. We appreciate you choosing us during your visit to Key West and look forward to your return in the future. Safe travels ahead!

8/10 Good

Story

Travelled with family
It was older and could use some room updates
Stayed 3 nights in Apr 2024
Response from Customer Service on 6 May 2024
Story, we appreciate your feedback regarding the need for updates in some areas. As part of our continuous efforts, we strive to make improvements that will enhance the overall guest environment at Fairfield Inn & Suites Key West. We hope to welcome you back soon so you can experience these positive changes firsthand.

6/10 Okay

Nishanth

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms are very congested.
Stayed 1 night in Apr 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms need updating
Stayed 7 nights in Apr 2024

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxx
Stayed 1 night in Apr 2024
Response from Customer Service on 26 Apr 2024
Chris, thank you for taking the time to share your experience with us. It's heartening to hear you enjoyed your stay at Fairfield Inn & Suites Key West. We embrace all comments and promises to continually strive for excellence. We're excited to welcome you back in the future.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 24 Apr 2024
Andrew, it's wonderful to see your perfect rating of Fairfield Inn & Suites Key West! We're pleased that your stay with us was enjoyable. Your support is greatly appreciated and we hope to see you again soon!

10/10 Excellent

Dianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property. No complaints.
Stayed 1 night in Apr 2024
Response from Customer Service on 22 Apr 2024
Dianna, thank you for your lovely words. We're thrilled to hear that you enjoyed every aspect of your stay at Fairfield Inn & Suites Key West. Your satisfaction means a lot to us and we will share your compliments with our team members. We're already looking forward to your next visit.

4/10 Poor

Mark E, metamora

Travelled with partner
Disliked: Staff & service, amenities
It seems that top floor is private apartments, apparently they can hire demolition crews to redo a room and not tell customers below get ready for saws, hammers, etc so loud you cant hear the person next to you, we had to complain a few times before they decided we need to move which took another hour of listening to it. Bar was closed a whole day ine day , breakfast was the same thing every day
Stayed 5 nights in Apr 2024
Response from Customer Service on 21 Apr 2024
Mark, it's regrettable to hear about the noise issues you encountered during your stay and recognize that having to change rooms was not ideal. Sorry too for the temporary bar closure and for any perceived lack of variety in our breakfast offerings. Please know that we're always making efforts to improve our guest experience and your feedback is valuable in guiding these improvements. We hope for the opportunity to provide a better experience in the future.

8/10 Good

Steven

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on 20 Apr 2024
Thank you for the 4-star rating, Steven!It's great your time at Fairfield Inn & Suites Key West was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 Excellent

Deyse

Travelled with group
This property was in a great location and had a lot of amenities. The pool was amazing and breakfast was perfect. We would definitely come again !
Stayed 1 night in Apr 2024
Response from Customer Service on 19 Apr 2024
Deyse, it's wonderful to hear you found the location of Fairfield Inn & Suites Key West convenient, and that our numerous amenities impressed you. We're particularly thrilled our pool and breakfast offerings added to your enjoyment. We look forward to your return visit. Thank you for choosing us!

6/10 Okay

Leandro, Greenwich

Travelled with family and small children
Liked: Staff & service, amenities
Room was too small and outdated. Pool area was fine, breakfast was okay.
Stayed 2 nights in Apr 2024
Response from Customer Service on 23 Apr 2024
Leandro, thank you for your feedback. It's regrettable that the size and style of your room didn't meet your expectations. We do, however, appreciate your positive remarks on our pool area and breakfast service. We are consistently working to improve our guest experiences and your comments will contribute to these efforts. We hope to have another opportunity to serve you better in the future.

10/10 Excellent

Anela, Revere

Liked: Amenities, property conditions & facilities
The hotel staff was very helpful and friendly!
Stayed 1 night in Apr 2024
Response from Customer Service on 18 Apr 2024
Anela, thank you for your glowing feedback about Fairfield Inn & Suites Key West. We're thrilled to hear our team members made your stay memorable with their helpfulness and friendliness. Your kind words are a huge motivation for us to continue delivering exceptional service. We eagerly look forward to your next visit!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Customer Service on 19 Apr 2024
Amy, thank you for your 5-star rating of Fairfield Inn & Suites Key West! Our team is thrilled to hear that you had a stellar experience with us. We value your feedback and look forward to welcoming you back on your next visit to Key West. Safe travels!

8/10 Good

Rafal

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Good place to stay. Clean and eit lot of parking spaces. Nothing fancy, as usual no real renovarion was done herw in many years. Still clean and nice.
Stayed 1 night in Apr 2024
Response from Customer Service on 16 Apr 2024
Rafal, thank you for your review. Fairfield Inn & Suites Key West is pleased to hear that you appreciated the cleanliness and abundant parking during your stay. We would love to reassure you that while our look might retain some of its classic charm, our dedicated colleagues ensure our spaces are well-maintained and pleasant for our guests. Your comfort is our priority and we look forward to offering you another relaxing stay.

8/10 Good

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the area is quite busy surrounding the hotel, we had a nice stay. The room was smaller than anticipated given the price paid. The pool, tiki bar, breakfast, and nearby dining options made this a nice choice compared to the cheaper options in the area.
Stayed 2 nights in Apr 2024
Response from Customer Service on 15 Apr 2024
Christopher, it's wonderful to hear that you appreciated the many amenities at Fairfield Inn & Suites Key West, including the pool, tiki bar and breakfast offerings. We recognize that you found the room size slightly smaller than expected given the rate, and your feedback will definitely contribute to our ongoing property improvements. We're delighted that overall, you felt we were a nice choice compared to others in the area. We sincerely hope to see you again on your next visit to Key West.

8/10 Good

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous front desk staff. The pool area is lovely with various tropical foliage. The room was quite comfortable, though the air conditioner hummed loudly. The hotel is conveniently located near the bus depot (I travelled by bus from Miami) and near enough to Duval Street with transportation provided by the shuttle.
Stayed 1 night in Apr 2024
Response from Customer Service on 15 Apr 2024
Rachael, it's great that you noted the wonderful tropical surrounding of Fairfield Inn & Suites Key West, as well as the convenience of our location. It's unfortunate to hear about the air conditioner, we assure you that our team members are always ready to assist with room concerns. We're glad that you made good use of the shuttle service to explore Duval Street. Looking forward to welcoming you back should you travel via bus from Miami again!

4/10 Poor

Homero

Travelled with family
Liked: Amenities, property conditions & facilities
Smokers have rights too. You should have a designated area for smoking. Wont come bak
Stayed 2 nights in Apr 2024
Response from Customer Service on 15 Apr 2024
Homero, thank you for providing your feedback. It's unfortunate to hear that you were looking for specific amenities that were not available during your stay. We value the comfort of all our guests and will certainly bear your suggestions in mind for future considerations. We hope you might consider revisiting us under different circumstances.

8/10 Good

jinhwi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great frontdesk and service
Stayed 1 night in Apr 2024
Response from Customer Service on 14 Apr 2024
Jinhwi, thank you for your feedback! Fairfield Inn & Suites Key West thrives on ensuring our guests encounter wonderful service. We're pleased to know our front desk team stood out to you. Looking forward to serving you again in the future!

6/10 Okay

griselle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures are not true to reality, on the site it looks very nice, but when you her there, you find a room that is not what you expected. Not very clean, room was outdated, many details needed improvement. We were three and I booked a suite. When opening the sofa bed you did not have access to the entry door. Al sink faucet was loose. Bed skirt was filthy. The pool is pretty if you don’t see the details around, flags and cabanas very dirty and old. Breakfast was fine, shuttle to downtown very convenient.
Stayed 2 nights in Apr 2024
Response from Customer Service on 8 Apr 2024
Griselle, it's regrettable to hear that your experience didn't meet your expectations particularly regarding the room cleanliness and condition. We take your feedback seriously and will use it as a basis for improvement. We also appreciate your observations about the sofa bed placement, room details, and pool area. Meanwhile, we're glad to know that you found the complimentary shuttle convenient and enjoyed breakfast. We strive to make every stay a pleasant one and would like to assure you that we're committed to improving our services. We hope to have another opportunity to serve you in the future.

10/10 Excellent

Pia, Saint Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay. Stayed here the last 2 times we've been down here.
Stayed 1 night in Apr 2024
Response from Customer Service on 8 Apr 2024
Pia, it's wonderful to hear that Fairfield Inn & Suites Key West continues to be your chosen accommodation when in the area. It's our pleasure to offer a satisfying stay that keeps you returning. We can't wait to welcome you back for your next visit.

10/10 Excellent

Lucia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Customer Service on 7 Apr 2024
Lucia, it's uplifting to hear that you had an excellent experience at Fairfield Inn & Suites Key West. Providing a remarkable stay is what we aim for, and we're glad we hit the mark for you. We hope to welcome you back on your next visit to Key West.

8/10 Good

Maria

Liked: Cleanliness, amenities
Nice pool
Stayed 2 nights in Apr 2024
Response from Customer Service on 4 Apr 2024
Maria, thank you for highlighting the Fairfield Inn & Suites Key West's pool. We're glad you enjoyed it and hope to welcome you back in the future.

8/10 Good

Bal

Travelled with family
Nice and cozy hotel
Stayed 1 night in Mar 2024
Response from Customer Service on 2 Apr 2024
Bal, thank you for your wonderful feedback. We're thrilled to hear that you found Fairfield Inn & Suites Key West to be nice and cozy. We appreciate your time in sharing your experience and hope to welcome you back for another comfortable stay in the future.

10/10 Excellent

Maureen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay fantastic breakfast
Stayed 1 night in Mar 2024
Response from Customer Service on 31 Mar 2024
Maureen, it is terrific to read about your enjoyable stay at Fairfield Inn & Suites Key West. We are especially glad you loved the breakfast. Your positive feedback is greatly appreciated and we look forward to welcoming you back on your next visit to Key West.

8/10 Good

Patricia, Denver

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Customer Service on 29 Mar 2024
Patricia, it's delightful to hear that you had a pleasing experience at Fairfield Inn & Suites Key West. We appreciate the rating you've given. We hope to be your choice of accommodation whenever you visit Key West again in the future.

6/10 Okay

Angela

Disliked: Staff & service
For the money very run down and dingy in the rooms. Then extra $25 for shuttle service. I would not recommend.
Stayed 1 night in Mar 2024
Response from Customer Service on 29 Mar 2024
Angela, your feedback is truly valued. It's unfortunate to hear your stay did not meet your expectations due to the perceived condition of the room and the additional cost for the shuttle service. Rest assured, we are always finding ways to enhance our guest experience and your comments will be instrumental in our continuous improvement efforts. We hope for another opportunity to serve you better in the future.

6/10 Okay

Susan

Stayed 1 night in Mar 2024
Response from Customer Service on 14 Apr 2024
Thank you for taking the time to share your feedback, Susan.While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you.

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service
I booked this hotel because it had it listed as an ocean view. I do not think that there was an ocean view from any room on this property. The room was clean, the staff was great, the breakfast was not great, but definitely appreciated. My only real complaints are that there was no ocean view and that the shower had weak water pressure
Stayed 4 nights in Mar 2024
Response from Customer Service on 25 Mar 2024
Stephen, we sincerely appreciate your feedback. It's good to hear that your accommodation was clean and our team members met your standards. However, it seems we did not fully meet your expectations regarding the view and shower facility. We strive to ensure every guest has a pleasant stay and we'll certainly consider your remarks for future improvements. We hope you'll consider another visit in the future, so we can provide a more fulfilling stay.

8/10 Good

Jeffrey A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service were excellent. The pool area and the free breakfast were also excellent. Our room could have used a little work, but we were not there much. The shuttle was worth the extra money we used it a lot.
Stayed 5 nights in Mar 2024
Response from Customer Service on 22 Mar 2024
Jeffrey A, it's heartening to hear that you found the service, our refreshing pool area, and complimentary breakfast at Fairfield Inn & Suites Key West to be excellent. We appreciate your valuable feedback about the room and assure you it supports our continuous improvement efforts. We're also glad that our convenient shuttle service provided the added value for your trip. We look forward to your return and promise an even better experience next time.

8/10 Good

Matt

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Pool was amazing. Breakfast was great. Staff were friendly. Shuttle to downtown was very convenient. Needed to call front desk multiple times first night - sink would not drain, coffee pot broken, and pullout couch mattress soiled and needed bedding - but staff were quick to respond.
Stayed 2 nights in Mar 2024
Response from Customer Service on 18 Mar 2024
Matt, it's wonderful to hear you enjoyed the pool, breakfast, and our hotel's shuttle service at Fairfield Inn & Suites Key West. We also appreciate you acknowledging our team's swift response in assisting you during your stay. Please accept our regret for the inconvenience you experienced initially, and rest assured we always aim for complete guest satisfaction. We hope to have the opportunity to better serve you in the future.

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
Pool was nice.
Stayed 1 night in Mar 2024
Response from Customer Service on 16 Mar 2024
Patricia, we're thrilled you enjoyed the pool at the Fairfield Inn & Suites Key West. We aim to provide excellent amenities for our guests' relaxation. Awaiting your next visit!

10/10 Excellent

Vincent

Stayed 2 nights in Mar 2024
Response from Customer Service on 4 Apr 2024
Vincent, we're thrilled that Fairfield Inn & Suites Key West met your expectations to earn such high ratings. Your endorsement means a lot to us, and we hope to welcome you back for another memorable experience. Safe travels.

10/10 Excellent

Mario

Stayed 2 nights in Mar 2024
Response from Customer Service on 4 Apr 2024
Thank you for the 5 out of 5 rating, Mario!We're thrilled to see how much you enjoyed staying at Fairfield Inn & Suites Key West. We look forward to hosting you again in the near future! Thank you again for sharing.

8/10 Good

Shannon P

Travelled with family
Liked: Staff & service, property conditions & facilities
Booked last minute, hotel was good, pool was great, staff was excellent.. Good location also, not to close to downtown and not too far..
Stayed 5 nights in Mar 2024
Response from Customer Service on 14 Mar 2024
Shannon P, it's great to hear that you enjoyed your spontaneous booking at Fairfield Inn & Suites Key West. We're pleased that our location, fantastic pool, and exceptional team members catered to your needs perfectly. Looking forward to welcoming you back for another memorable getaway.

8/10 Good

LUZ ANGELA

Liked: Property conditions & facilities
Good service
Stayed 1 night in Mar 2024
Response from Customer Service on 13 Mar 2024
Luz Angela, it's great to hear that you appreciated our service at Fairfield Inn & Suites Key West. Our team strives to provide a comfortable and enjoyable stay for all our guests. We look forward to welcoming you again soon.