"Location 5/5, literally 5 mins from airport - shuttle free and every 30 minutes
Staff - 2/5, blunt, not welcoming (no hello, not paying attention, shuttle drivers let guests load their own suitcases instead of helping)
Internet 2.5/5 - 8Mb/sec, ok to use… why is hotel internet mostly so bad?
Room 4/5 - very clean, good matress and pillows. Fridge and aircon not working when we were there
Overall light and shadow.
To hotel management - PLEASE IMPROVE YOUR STAFFS FRIENDLINESS! Also provide faster Internet, its embarrassing for Germany and to present ourselves like this to the world (we are not a third world country)."