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Reviews of Towneplace Suites by Marriott Iron Mountain

2 out of 5
Towneplace Suites by Marriott Iron Mountain
200 S. Stephenson Ave, Iron Mountain, MI

Reviews

9.6

Exceptional

Rating 10 - Excellent. 15 out of 17 reviews" "
Rating 8 - Good. 1 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, well equipped rooms
Stayed 1 night in Apr 2024
Response from Emmy on 23 Apr 2024
Dear Stephen,Thank you for your amazing feedback! We're so glad to hear you enjoyed your stay with us. It's always nice to hear from the ones who matter most-You!Once again, thank you for your time, and have a wonderful day!

10/10 Excellent

John, Lombard

Liked: Cleanliness, staff & service, property conditions & facilities
The property is new and well designed. The breakfast is pretty elaborate for the U.P. The rooms are great. All went well. There isn't much better than this in this area.
Stayed 1 night in Mar 2024
Response from Emmy on 23 Apr 2024
Thank you for leaving feedback with us!It's wonderful to hear you enjoyed your stay as much as you did.

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Emmy on 23 Apr 2024
Thank you for your feedback!It's wonderful to hear you enjoyed your stay as much as you did!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Matthew, Hooksett

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is New. Complimentary breakfast is great. Showers are not designed well. The "Soap Dish" is mounted on the wall right next to where you stand for the shower so you hit your elbow on it every morning. Also, the shampoo and soap dispensaries are at the end of the shower so you have to leave the shower, get some soap, and then go back in. Also, they just have a half glass partition instead of a shower rod and curtain. It doesn't extend far enough so you have to put towels down on the bathroom floor as the water flows/splashes out.

10/10 Excellent

Robert

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed having hot breakfasts, using real plates and silverware. And we liked having a kitchenette in the room. Also pets are welcome and our cat was happy. Its a beautiful new hotel with good service.
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and great location
New building, everything was clean and smelled good. Great service. Great location for Iron Mountain.
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel, very inviting rooms and breakfast area. Full kitchenette with cups, plates and pans. Good service and tasty breakfast.
Stayed 2 nights in Nov 2023

2/10 Terrible

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great brand new hotel!
Stayed 1 night in Oct 2023