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Reviews of Sleep Inn & Suites Hurricane Zion Park Area

2.5 out of 5
Sleep Inn & Suites Hurricane Zion Park Area
58 N 2260 W, Hurricane, UT

Reviews

9.2

Wonderful

Rating 10 - Excellent. 743 out of 1029 reviews" "
Rating 8 - Good. 199 out of 1029 reviews" "
Rating 6 - Okay. 40 out of 1029 reviews" "
Rating 4 - Poor. 25 out of 1029 reviews" "
Rating 2 - Terrible. 22 out of 1029 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Johana, Temple Terrace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the breakfast
Stayed 1 night in May 2024

10/10 Excellent

Vixiene

Travelled with partner
Liked: Staff & service, amenities
Ok
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean, updated property with friendly staff and a decent breakfast selection included.
Stayed 2 nights in May 2024
Response from Management on 24 May 2024
Hi ChristopherWe thank you for taking your time out to leave us a review, we greatly appreciate your efforts. We are so happy to hear that you enjoyed your stay with us and do hope to see you again in a future stay. Thank you

8/10 Good

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet.
Stayed 1 night in May 2024
Response from Management on 25 May 2024
Thank you for your review Megan, we thank you for your time and efforts. We are happy that you enjoyed your stay with us and do hope to see you again in a future stay with us. Thank you

10/10 Excellent

Nazmiah, Shonto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent place to stay. It wasnt quiet like we hoped, the neighbors were loud and slamming doors often or arguing in the hallway. If it weren't for that, then it would've been a more pleasant stay, but it is a nice place to stay.
Stayed 1 night in May 2024
Response from Management on 25 May 2024
Thank you for much for your review Nazmiah and we apologize for the inconvenience. We do hope to see you again in a future stay with us so that we can improve your experience. Thank you

8/10 Good

Kin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice high ceiling room, good breakfast, well cleaned rooms
Stayed 2 nights in May 2024
Response from Management on 20 May 2024
Thank you for your review Kin! We greatly appreciate your time and efforts and hope to see you again in a future stay with us!

8/10 Good

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great except for one minor inconvenience. They only replace your towels every 3 days (which I fully support), but there is not a single hook or towel rack anywhere in the bathroom to hang your wet towels on between uses. There's also no place to put your towel while you are in the shower that will allow you to access your towel when you are done showering. I thought that was very inconsiderate.
Stayed 2 nights in May 2024
Response from Management on 20 May 2024
Thank you for your review Angie, we appreciate your time and efforts and deeply apologize for the inconvenience.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet place !!
Stayed 1 night in May 2024
Response from Management on 20 May 2024
Thank you for your review Peter! We appreciate the time and effort and we hope to see you again in a future stay with us.

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on 19 May 2024
Thank you for your review Eric! We really appreciate your time and efforts and hope to see you again in a future stay with us.

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very nice, very friendly staff, clean room, comfortable beds would definitely stay here again!!
Stayed 1 night in May 2024
Response from Management on 16 May 2024
Thank you for your review Sharon! It was lovely having you stay with us and we hope to see you again in a future stay!

10/10 Excellent

KARINE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in May 2024
Response from Management on 16 May 2024
Thank you for your review Karine. We appreciate your time and efforts.

10/10 Excellent

Paul T

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 1 night in May 2024
Response from Management on 16 May 2024
Thank you for your review Paul

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. The breakfast was ok. Nice pool and workout room.
Stayed 1 night in Apr 2024
Response from Management on 16 May 2024
Thank you for your review Michele. We appreciate your time and efforts.

8/10 Good

Abraham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new property, patio by pool
Stayed 3 nights in Apr 2024
Response from Management on 16 May 2024
Thank you for your review

4/10 Poor

Nooria

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nothings
Stayed 1 night in Apr 2024
Response from Management on 16 May 2024
Thank you for your review and we are sorry for any inconveniences. We will do our best to improve

10/10 Excellent

Garret

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice and the staff was very helpful.
Stayed 1 night in May 2024
Response from Management on 16 May 2024
Thank you for your review Garret! We greatly appreciate your time and efforts and hope to see you again in a future stay with us!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great views of mountains! Great staff and very affordable rates within easily drivable distance to Zion!
Stayed 2 nights in Apr 2024
Response from Management on 16 May 2024
Thank you for your review Timothy! We really appreciate your time and efforts and hope to see you again in a future stay.

10/10 Excellent

Paul T

Stayed 1 night in May 2024

10/10 Excellent

Victor

Stayed 1 night in Apr 2024
Response from Management on 16 May 2024
Thank you for your review

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, professional, and efficient. We enjoyed the facilities and had an excellent breakfast.
Stayed 2 nights in Apr 2024
Response from Management on 16 May 2024
Thank you for your review John! Thank you for your time and efforts, and we hope to see you again in a future stay.

10/10 Excellent

Dee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, relatively new, property. Large rooms; good price; easy drive to Zion National Park.
Stayed 1 night in Apr 2024
Response from Management on 16 May 2024
Thank you for your review Dee! We really appreciate the time and effort and we hope to have you again in a future stay.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Staff were always around and very helpful
Stayed 4 nights in Apr 2024
Response from Management on 16 May 2024
Thank you for your review Christopher! We hope to have you stay with us again in the future.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for one night while passing through
Stayed 1 night in Apr 2024
Response from Management on 16 May 2024
Thank you for your review

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean, bright comfortable stay. Nice people.
Stayed 2 nights in Apr 2024
Response from Management on 16 May 2024
Thank you for your review Jennifer! We appreciate your time and efforts.

10/10 Excellent

Bart

Stayed 1 night in Apr 2024
Response from Management on 25 May 2024
Thank you for your review

10/10 Excellent

September

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 16 May 2024
Thank you for your review

10/10 Excellent

September

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Parking for our truck and trailer, check in staff was very friendly, lots of seating options inside and outside of the hotel, clean and well maintained.
Stayed 3 nights in Apr 2024
Response from Management on 16 May 2024
Thank you for your review September! We really appreciate your time and efforts and would love to have you stay with us again.

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and well maintained. It had a decent breakfast, and a very friendly staff. Great place to stay near Zions National Park, and Saint George.
Stayed 3 nights in Apr 2024
Response from Management on 16 May 2024
Thank you for your review Alan! We really appreciate your time and efforts and would love to see you again in a future stay with us.

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They nice
Stayed 1 night in Jan 2024
Response from Management on 16 May 2024
Thank you for your review

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Windows don't open and the room reeked of artificial fragrance - enough to give my wife a headache. Refrigerator was warm and it took quite awhile to get it to a barely cool temp. Beds were lumpy but bedding appeared clean. The parking was good. Would not stay again.
Stayed 1 night in Apr 2024
Response from Management on 16 May 2024
Thank you for your review John and we apologize for the inconveniences. The windows of our hotel do not open as it is a safety hazard but we will address the appropriate department in terms of the room condition. We will do better to improve from these issues.

10/10 Excellent

Lisette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Mar 2024
Response from Management on 16 May 2024
Thank you for your review

10/10 Excellent

Ken, Gurnee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to places we were going to in St George and Springdale
Stayed 3 nights in Apr 2024
Response from Management on 16 May 2024
Thank you for your review

4/10 Poor

Meryuri

Travelled with family and small children
The pool is really small, no towels, no extra towels at our room, no additional TP ( terrible if you are with kids), no Kleenex, the shampoo was almost empty
Stayed 1 night in Mar 2024
Response from Management on 16 May 2024
Thank you for your review Meryuri. We apologize for the inconveniences and will be addressing these issues with the appropriate departments. We will do better to improve heading forward.

10/10 Excellent

Merilian

Stayed 3 nights in Apr 2024
Response from Management on 16 May 2024
Thank you for your review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Management on 16 May 2024
Thank you for your review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Very quiet and comfy bed.
Stayed 1 night in Apr 2024
Response from Management on 8 Apr 2024
Hi Mary, Thank you for sharing your feedback with us. We appreciate your time. We hope to see you again. Sincerely,

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great property, nice location. Breakfast was not good. Eggs and potato’s had a really funky smell. Night staff really didn’t know what he was doing. Could be a new employee, but was really lost. Didn’t inspire a lot of confidence.
Stayed 2 nights in Apr 2024
Response from Management on 16 May 2024
Thank you for your review Josh and we apologize for the inconveniences. We will be addressing these issues with the appropriate departments in hopes to improve moving forward. We hope to have you stay with us again for a better experience in the future.

10/10 Excellent

Sebastian, Charlotte

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great property… rooms are good size and the hallways are wide, full of light. Like a higher end resort. Plenty of safe parking with good restaurants around.
Stayed 1 night in Apr 2024
Response from Management on 16 May 2024
Thank you for your review Sebastian, we greatly appreciate your time and efforts. We hope to have you stay with us again in a future stay.

4/10 Poor

Alison, Granite Bay

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities
The staff were very rude to our group of families. They made us feel unwelcome and like they were watching our every move. Hotel was newer but the hallways weren’t vacuumed regularly. I saw the same goldfish on the floor for three days.
Stayed 3 nights in Mar 2024
Response from Management on 5 Apr 2024
We apologize for your insecurity with our staff doing their job to assure the safety of everyone. We hope you understand and enjoy your family trip

10/10 Excellent

Juan, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was a mix of pleasant and frustrating experiences. While the room was generally nice, a persistent buzzing sound disrupted our sleep intermittently. Nonetheless, the staff was friendly, the accommodations were comfortable, and the continental breakfast was enjoyable.
Stayed 2 nights in Mar 2024
Response from Management on 4 Apr 2024
Hello Juan, on behalf of our staff and I, we sincerely apologize for the downfall of your stay. Together with my staff, we are delighted to know that you enjoyed your stay. Thank you for staying with us and have a safe trip to your next destination.

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything but the breakfast!
Stayed 3 nights in Mar 2024
Response from Management on 2 Apr 2024
Hi Alyssa! Thank you for your review and we apologize for any inconvenience. We will do our best to improve on this issue and we hope to see you again in a future stay!

10/10 Excellent

McKenzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice clean hotel
Stayed 1 night in Mar 2024
Response from Management on 28 Mar 2024
Thank you for your review McKenzie! We hope to have you stay with us again in the near future!

10/10 Excellent

Andra, North Salt Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Mar 2024
Response from Management on 28 Mar 2024
Thank you for your review Andra! We greatly appreciate having you stay with us and would love to have you stay with us again in the near future!

8/10 Good

Debbie

Liked: Staff & service, property conditions & facilities
Convenient to where we wanted to be
Stayed 4 nights in Mar 2024
Response from Management on 28 Mar 2024
Thank you for your review Debbie and we are glad our hotel location was convenient for you!

8/10 Good

Taffeny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Management on 28 Mar 2024
Thank you for your review

10/10 Excellent

Edward G

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, beds were comfortable. staff extremely friendly, breakfast was decent. I do wish the tv had more streaming options, but than again my goal wasn’t to spend too much time in my room.
Stayed 3 nights in Mar 2024
Response from Management on 19 Mar 2024
Hi Edward!Thank you for your review and we appreciate you time to give us feedback. We hope to have you again in a future stay!

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, space was clean & I had no issues with nose and I was facing the street. The breakfast options were good.
Stayed 2 nights in Mar 2024
Response from Management on 18 Mar 2024
Hi Daniela!Thank you for your review! We appreciate your feedback and would love to have you stay with us again in a future stay!

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Management on 14 Mar 2024
Thank you for your review! We hope to have you stay with us again in a future stay!

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Mar 2024
Response from Management on 6 Mar 2024
Thank you for your review! We hope to see you again in a future stay!

6/10 Okay

carol

Liked: Cleanliness, property conditions & facilities, room comfort
the hotel was ok, the bed comfortable. The two problems we had were the room temperature unable to control it. We were on the 3rd. floor and it got too hot during the night. Even turning the heat to 60( unable to go any lower) didn't work. Air conditioning wouldn't turn on. The other issue was the"full breakfast", worst I ever had, potatoes looked half cooked and tasted that way. The sausage looked under cooked also. the waffles were ok' Skipped breakfast the next day.
Stayed 2 nights in Feb 2024
Response from Management on 28 Feb 2024
Hi, we thank you for writing a review and appreciate your feedback. We apologize for the inconvenience you experienced and will do better to improve on these issues.