"PROS: Convenient location (but noisy at times). Check-in was quick. Lighted parking lot.
CONS: There are many to list but the main thing is that I left an item in the room and I contacted the front office staff about it the day I checked out. The next morning someone called me and said they found it and would send it to me. However, what they sent me was NOT mine. I called back and the front desk woman in the mornings said the Manager was too busy, then in a meeting, then unavailable, then no time to talk with me, then cleaning rooms, etc. Never was ever contacted by the Manager. The front desk woman then said "we don't have your item, someone from the room that next night probably stole it." Then the woman told Wyndham Hotels Customer Care Department lies and kept changing her story.
BOTTOM LINE....I will NEVER stay here because I had property stolen, the Manager NEVER CONTACTED me about it and the desk clerk lied to me and Wyndham in the investigation. I would NEVER trust this place again.
Luckily, as customers we have a choice in where we spend our money....and I will seek out from now on in my travels hotels that are NOT a part of Wyndham due to this experience. An item that they could have offered to replace at a cost of $50.00 (which I provided to Wyndham Corporate the receipt showing the cost of the item when I purchased it) now will cost them thousands over my lifetime due to my NEVER staying with their hotel chains again."
Change your mindBook hotels with free cancellation
Be pickySearch almost a million properties worldwide
