Outdoor pool, pool umbrellas, pool loungers
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Reviews of Tirant Hotel

4 out of 5
Tirant Hotel
38 Gia Ngu Str., Old Quarter - Hoan Kiem Dist, Hanoi

Reviews

8.8

Excellent

Rating 10 - Excellent. 488 out of 949 reviews" "
Rating 8 - Good. 339 out of 949 reviews" "
Rating 6 - Okay. 89 out of 949 reviews" "
Rating 4 - Poor. 19 out of 949 reviews" "
Rating 2 - Terrible. 14 out of 949 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Travelled with group
Liked: Amenities
Staff and services were excellent. We also utilised the in-house travel agent, who got us a great deal on the next part of our journey. Great location, wonderful experience
Stayed 2 nights in Dec 2023
Response from Thank you from Tirant Hotel HN., on 5 Feb 2024
Dear Nathan,Greetings from Tirant Hotel HN., we are happy to receive your review via Expedia, your comment it made our day., please do not hesitate to contact us any time for your next trip in HN., Rgds, Hotel Manager

10/10 Excellent

Doan

Stayed 2 nights in Dec 2023

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful. Good breakfast choice of western and Asian. Right in the middle of the chaotic old quarter but with easy access to other areas
Stayed 3 nights in Dec 2023
Response from Thank you from Tirant Hotel HN., on 25 Dec 2023
Dear Alison,Merry Christmas & Happy New Year!Thank you for your support Tirant Hotel Hanoi, we are happy to see your review via Expedia community, we hope to welcome you back to us for your next stay.,Rgds, Hotel Manager

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Just wanted to do a shout out to Don at the front desk for going above and beyond to get us a blanket we left in our room. He mailed it to our next hotel! Thank you again Don! We appreciate you!
Stayed 2 nights in Nov 2023
Response from Thank you from Tirant Hotel HN., on 22 Nov 2023
Dear Kristine, We are pleased to know that you had an enjoyable stay with us. As guest satisfaction is our ultimate goal, We always strive to take care of every details and deliver a wonderful experience to all the guests.. Our most sincere thanks for staying with us. We look forward to welcoming you back to the hotel.Thank you! Hotel Manager

10/10 Excellent

Fang Yin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple stay with basic necessities. centralised, easy to move around by walking. v friendly and helpful staffs.
Response from Thank you for Tirant Hotel Hanoi on 7 Nov 2023
Dear Yin,Greetings from Tirant Hotel Hanoi, Thank you for your support and choosing us during your stay, we hope to welcome you back to our hotel next trip., Regards, Hotel Manager

10/10 Excellent

ANNETTE MARIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel in the Old Quarter, central to everything. We were at the back of the hotel, so very quiet as the streets are noisy and there is often live music in the street close to the hotel. Staff are very attentive, and friendly and are happy to talk about their country and way of life. Many thanks to Chester & Don. We would definitely stay here again if we went back to Hanoi.
Stayed 13 nights in Aug 2023
Response from Thank you for Tirant Hotel Hanoi on 20 Sept 2023
Dear Annette,Thank you for sharing your feedback with us! We are pleased to know that our hotel facilities and services had met your expectations. guest satisfaction is our ultimate goal and we always strive to take care of every details to deliver a memorable and personalized experience to each of the guests. Your kind words are truly a source of motivation for our whole team to try our best everSinok forward to welcoming you back in the nearest future.Regards,Hotel Manager

10/10 Excellent

Kim

Stayed 4 nights in Jul 2023
Response from Thank you for Tirant Hotel Hanoi on 4 Sept 2023
Dear Kim,Greetings from Tirant Hotel Hanoi., we are happy to welcome you back to us soonest, please do not hesitate to contact us anytime for further informationRegards,Hotel Manager

10/10 Excellent

Craig

Stayed 1 night in Jul 2023
Response from Thank you for Tirant Hotel Hanoi on 4 Sept 2023
Dear Craig,Greetings from Tirant Hotel HN., we are happy to recieve your review via Expedia., we hope to welcome you back to us soonest.,Regards,Hotel Manager

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff who were very accommodating. The hotel is perfectly situated in the middle of all the action. Would stay again without question.
Stayed 2 nights in Jul 2023
Response from Thank you for Tirant Hotel Hanoi on 28 July 2023
Dear Craig,Greetings from Tirant Hotel Hanoi!We are truly impressed to know that you had an enjoyable and memorable experience with Tirant Hotel Hanoi. We are committed in delivering high quality products and top-notch services to all of our guests., We look forward to welcoming you back in the future!Sincerely,Hotel Manager

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was amazing with spacious rooms, amazing views from the roof!
Stayed 2 nights in Jul 2023
Response from Thank you for Tirant Hotel Hanoi on 28 July 2023
Hi James,We are delighted to know that you had an enjoyable and memorable time at Tirant Hotel Hanoi and really appreciate your great feedback regarding your experience. We make every effort to maintain the high standards of quality service delivery., We looking forward to welcoming you back in the future!SincerelyHotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Kim

Liked: Staff & service, property conditions & facilities
This hotel is fantastic. Right in the center of Old Quarter close to everything. The lobby and rooms are exquisite. The staff is so friendly and accommodating. There is a great rooftop patio/bar/pool. I would highly recommend!
Stayed 1 night in Jun 2023
Response from Thank you for Tirant Hotel Hanoi on 28 July 2023
Dear Kim,Greetings from Tirant Hotel HN! l, Thank you for sharing your feedback with us! We are pleased to know that our hotel facilities and services had met your expectations. guest satisfaction is our ultimate goal and we always strive to take care of every details to deliver a memorable and personalized experience to each of the guests. Please contact us when you have time comback to Hanoi!Regards, Hotel Manager

8/10 Good

wendy

Stayed 3 nights in Jun 2023

10/10 Excellent

Leon, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel went above and beyond with all requests. We were upgraded to the 12th floor with views of the lake and it was amazing. Really good Northface outlet across the road if your looking for jackets etc
Stayed 2 nights in Jun 2023
Response from Thank you for Tirant Hotel Hanoi on 28 July 2023
Dear Leon,Thank you for choosing our hotel while visiting the city. We are glad to learn that you had an enjoyable stay and especially enjoyed our recreational facilities. At Tirant Hanoi, we always strive to bring comfortable moments to each and every guest and your nice comments are truly a source of encouragement for the entire team. Regards,Hotel Manager

6/10 Okay

Melissa

Stayed 3 nights in Jun 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
A little gem in the middle of the madness 😍
Stayed 1 night in Jun 2023
Response from Thank you for Tirant Hotel Hanoi on 28 July 2023
Dear Jason,Greetings from Tirant Hotel Hanoi!Thank you for your support to our hotel during your stay, we hope to welcome you back to us next time, please take care!Regards,Hotel Manager

10/10 Excellent

Frederique

Stayed 5 nights in Jun 2023

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay - especially the rooftop meal and wonderful service from our waiter An.
Stayed 1 night in May 2023
Response from Thank you for Tirant Hotel Hanoi on 28 July 2023
Dear Claire,We are pleased to know that you had an enjoyable stay with us. As guest satisfaction is our ultimate goal, we always strive to take care of every details and deliver a wonderful experience to all the guests.. Our most sincere thanks for staying with us. Should you have any other comments or feedback, please feel free to send us a message. We look forward to welcoming you back to the hotel.,Regards,Hotel Manager

2/10 Terrible

richard

Stayed 3 nights in May 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel in the heart of old quarrter! Close to all kinds of restaurants,live music,attractions. The rooftop has an amazing view of the city. Restaurant and pool area is great. Staff are wonderful
Stayed 4 nights in Apr 2023

10/10 Excellent

ann

Stayed 1 night in Apr 2023

10/10 Excellent

Richard

Stayed 1 night in Apr 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I excellent hotel with great location
Amazing hotel in great location in old quarter. Rooftop pool and bar a real bonus. Rooms comfortable, clean and well equipped. Staff fantastic, really friendly and helpful. Highly recommended
Stayed 3 nights in Apr 2023

10/10 Excellent

Shantnu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Tirant hotel was amazing and we will definitely be coming back. The highlight of the stay was the lovely, very attentive and professional staff. The place was clean, comfortable and at a great convenient location. One of the staff named Chester was specially very helpful.
Stayed 4 nights in Apr 2023
Response from Thank you from Tirant Hotel Hanoi on 20 Apr 2023
Dear Shantnu,Greetings from Tirant Hotel Hanoi!We are delighted to know that you had an enjoyable and memorable time at Tirant Hotel Hanoi and really appreciate your great feedback regarding your experience. We make every effort to maintain the high standards of quality service delivery we are renowned for and we are delighted that we have been successful in achieving this during your stay. Looking forward to welcoming you back in the future!Hotel Manager

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying 3 times
Staying at Tirant hotel 3 times during our time in Vietnam this year. Booked the hotel as we stayed previously when last visiting Vietnam. Location is great. Rooms are good. Wide breakfast choice. Friendly, helpful staff.
Stayed 2 nights in Apr 2023
Response from Thank you from Tirant Hotel Hanoi on 20 Apr 2023
Dear Ann,Greetings from Tirant Hotel HanoiThank you for your support to our hotel, we hope to meet you again in Hanoi soonest., Please take care!Regards,Hotel Manager

10/10 Excellent

Annette, lisarow

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tirant had excellent staff who would go above and beyond to meet their customers individual needs. They booked us a cyclo and ensured we were not ripped off, exchanged money, provided a corkscrew, additional sheets and transport from the airport at a competitive rate. Their facilities were immaculate, rooms were well priced and centrally located for us to enjoy the old quarter of Hanoi as well as weekend street entertainment.
Stayed 4 nights in Apr 2023

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we walked through the door, the staff were welcoming and helpful. Don Doan Pham went out of his way to make sure we had transportation and information about the sites in the area. The hotel is centrally located to many walkable sites and loads of street vendors to try out local shopping and cuisine.
Stayed 1 night in Apr 2023
Response from Thank you from Tirant Hotel Hanoi on 11 Apr 2023
Dear Lindsay,We are delighted to know that you had an enjoyable and memorable time at Tirant Hotel Hanoi and really appreciate your great feedback regarding your experience. We make every effort to maintain the high standards of quality service delivery we are renowned for and we are delighted that we have been successful in achieving this during your stay. Looking forward to welcoming you back in the future!Hotel Manager

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was extremely friendly and kind. They were very accommodating towards my family. I would definitely recommend this hotel to my friends and family if they travel to Hanoi.
Stayed 2 nights in Mar 2023
Response from Thank you from Tirant Hotel Hanoi on 11 Apr 2023
Dear Matthew,Thank you for choosing our hotel while visiting the city. We are glad to learn that you had an enjoyable stay and especially enjoyed our recreational facilities and breakfast. At Tirant Hanoi, we always strive to bring comfortable moments to each and every guest and your nice comments are truly a source of encouragement for the entire team. Regards,Hotel Manager

6/10 Okay

Guoqiang

Travelled with group
Liked: Staff & service
very centrally located in Old Quarters! Walkable, easy access, nice staff. Can be noisy and busy in the area.
Stayed 6 nights in Mar 2023
Response from Thank you from Tirant Hotel Hanoi on 11 Apr 2023
Dear Guoqiang,thank you for taking your time to review us on Expedia channel., We're glad that you are satisfied with our services. We always strive our best to deliver our guests an enjoyable experience. We look forward to welcoming you back to town in the near future!Regards,Hotel Manager

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in the Old Quarter
Great location in the Old Quarter. Room was quiet. Good breakfast. Nice rooftop pool. Pleasant staff.
Stayed 2 nights in Mar 2023
Response from Thank you from Tirant Hotel Hanoi on 28 Mar 2023
Dear Clare,We are pleased to know that you had an enjoyable stay with us. As guest satisfaction is our ultimate goal, we always strive to take care of every details and deliver a wonderful experience to all the guests., we hope to welcome you back to Tirant Hotel Hanoi soonestRegards,Hotel Manager

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooftop deck w/ bar. Nice pool. Free upgraded room on 12th floor was very nice. Very good breakfast buffet.
Stayed 1 night in Mar 2023
Response from Thank you from Tirant Hotel Hanoi on 13 Mar 2023
Dear William,Greetings from Tirant Hotel Hanoi!Thank you for taking your time to review us on Expedia community., We are glad that you are satisfied with our services. We always strive our best to deliver our guests an enjoyable experience. We look forward to welcoming you back to town in the near future!Sincerely,Hotel Manager

10/10 Excellent

sammy, Mesa

Stayed 1 night in Feb 2023
Response from Thank you from Tirant Hotel Hanoi on 13 Mar 2023
Dear Sammy,Greeting from Tirant Hotel Hanoi!Thank you for your support to our hotel! Thank you very much for your valued feedback on your recent stay at Tirant Hotel Hanoi. We appreciate that you took your time to share with us your experience during your staying with us., we are happy to have chance to welcome you back to us soonest.,Regards,Hotel Manager

10/10 Excellent

Zak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thoroughly enjoyed our stay at this hotel Its service comfort and location would be hard to match in such a bustling city
Stayed 4 nights in Nov 2022
Response from Thank you from Tirant Hotel Hanoi on 27 Dec 2022
Dear Madalene Egginton, Thank you very much for your valued feedback on your recent stay at Tirant Hotel Hanoi. We appreciate that you took your time to share with us your experience, We hope to meet you again in Hanoi.,Merry Christmas & Happy New Year!Sincerely Hotel Manager

10/10 Excellent

Derick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay in an outstanding hotel!
This hotel offered exceptional service and accommodations! The location could not have been better in the heart of the Old Quarter Hanoi! Family friendly, I highly recommend the hotel. Thanks to staff for a great stay!
Stayed 3 nights in Nov 2022
Response from Thank you from Tirant Hotel Hanoi on 27 Dec 2022
Dear Derick Sikes, We are delighted to know that you had an enjoyable and memorable time at Tirant Hotel Hanoi and really appreciate your great feedback regarding your experience. We hope you enjoy your Christmas & New Year holiday and see you soon in Hanoi!SincerelyHotel Manager

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. The staff are exceptional, friendly and helpful. We stayed at this hotel three times in 10 days, each for two nights. For the second and third stays, we downgraded our room. The bed for the first stay was bigger, being a king, and away from the road, so less noisy. Very nice roof top pool area for dining and drinks. My only negative for this hotel is the laundry was expensive. But would definitely use this hotel again if in Hanoi.
Stayed 1 night in Nov 2022
Response from Thank you from Tirant Hotel Hanoi on 27 Dec 2022
Dear Warren,Merry Christmas & Happy New Year!Thank you for your choosing and support to Tirant Hotel Hanoi and sharing such great review. We are very happy to know that you enjoyed your stay in general. We hope to welcome you back to Hanoi and stay with us.,Regards, Hotel Manager

10/10 Excellent

FIONA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice boutique hotel. Good rooftop bar. Staff all very friendly
Stayed 2 nights in Oct 2022
Response from Thank you from Tirant Hotel Hanoi on 27 Dec 2022
Dear Fiona,Merry Christmas & Happy New Year!Thank you very much for your valued feedback on your recent stay at Tirant Hotel Hanoi. We appreciate that you took your time to share with us your experienceWe hope to see you again in Hanoi!SincerelyHotel Manager

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at reception desk; staff in general very forthcoming and friendly
Stayed 2 nights in Oct 2022
Response from Thank you from Tirant Hotel Hanoi on 27 Dec 2022
Dear Frank,Thank you for taking your time to review us., We're glad that you are satisfied with our services. We always strive our best to deliver our guests an enjoyable experience. We look forward to welcoming you back to town in the near future!Merry Christmas & Happy New Year!Regards,Hotel Manager

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the family room. It was the best family room I have ever stayed in. Early morning construction noise on a Sunday. Not the fault of hotel. We had an issue with the airport pickup that we booked thru hotel, but Don & Chester made it right. The breakfast was delicious! Both Vietnamese and American style. Great location close to lake. Staff very helpful and always with a smile.
Stayed 3 nights in Sep 2022
Response from Thank you from Tirant Hotel Hanoi on 27 Dec 2022
Dear Lisa,Greetings from Tirant Hotel Hanoi!Thank you for choosing Tirant Hotel Hanoi and sharing such great review with us. We are very happy to know that you enjoyed your stay in general, we hope to meet you again in Hanoi!Merry Christmas & Happy New Year!Regards,Hotel Manager

10/10 Excellent

Jacqueline, Neutral Bay

Stayed 4 nights in Aug 2022

10/10 Excellent

SUK WAH

Stayed 1 night in Aug 2022

10/10 Excellent

Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service
Stayed 2 nights in May 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous
This is a first class hotel in every respect, my partner and i will have zero hesitation rebooking for next years holiday .
Stayed 13 nights in Apr 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and the service was great. Don was very helpful and organised our day trip to ninh binh and cruise to Ha Long bay. The only thing i didn't like was our room had no windows
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The staff is excellent! They remembered and made sure our personal inquires and requests were addressed. Appreciated the room upgrades!
Stayed 1 night in Feb 2020

10/10 Excellent

Paula, Seattle

Liked: Staff & service, amenities, property conditions & facilities
The staff at the Tirant Hotel is excellent! Especially Chester in the dining room! We really got to know and like him during our stay! Excellent all the way! The employees went out of their way to remember our names and follow up on our inquires and preferences. Hana in reception was very good too! The hotel is right in the middle of all the old town sights. To come from the noisy, chaotic street outside to the quiet, luxury of the Tirant hotel was a welcome contrast!
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and went out of their way to make our stay pleasant. They also recommended a good tour and made various arrangements for us.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful with great service for any requests
Stayed 1 night in Jan 2020