Exterior

Reviews of Comfort Suites Gulfport

2.5 out of 5
Comfort Suites Gulfport
9121 US Hwy 49, Gulfport, MS

Reviews

8.2

Very good

Rating 10 - Excellent. 519 out of 1002 reviews" "
Rating 8 - Good. 245 out of 1002 reviews" "
Rating 6 - Okay. 114 out of 1002 reviews" "
Rating 4 - Poor. 55 out of 1002 reviews" "
Rating 2 - Terrible. 69 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Location and that they accept cash deposits
Stayed 1 night in May 2024
Response from Hotel Manager on 28 May 2024
Dear Guest,Thank you for the glowing review! We're thrilled to hear that you enjoyed your stay with us. We strive to provide exceptional service and a comfortable experience for all our guests. WeSincerely, Hotel Manager

8/10 Good

Felicia

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Hotel Manager on 28 May 2024
Dear Guest,Thank you for your review! We're glad to hear you enjoyed your stay overall. If there's anything specific you think we could improve to earn that extra star next time, we'd love to hear it. We hope to welcome you back soon!Sincerely, Hotel Manager

8/10 Good

Sandra, Alpharetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in May 2024
Response from Hotel Manager on 27 May 2024
Dear Guest,Thank you for your kind feedback! We're delighted to hear that you found our hotel clean during your stay. We strive to maintain the highest standards of cleanliness to ensure a comfortable experience for all our guests. We look forward to welcoming you back soon!Sincerely, Hotel Manager

8/10 Good

Mildred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I inquired about parking at the front desk asking do they have parking for an 18-wheeler with a trailer and I was told yes it really not enough room for 18-wheelers to park with a 53 ft trailer
Stayed 2 nights in May 2024
Response from Hotel Manager on 24 May 2024
Dear Guest,Thank you for reaching out and expressing your concern about parking for your 18-wheeler and trailer. We apologize for any inconvenience caused by the limited space available for vehicles of that size. We always strive to accommodate our guests' needs to the best of our ability and appreciate your understanding. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We hope you enjoy your time with us.Sincerely, Hotel Manager

6/10 Okay

Jeffery

Liked: Staff & service
Disliked: Amenities
The staff was friendly and helpful. Hotel is old, could use a facelift. Stains on bed skirt, tape holding back on remote, etc.
Stayed 2 nights in May 2024
Response from Hotel Manager on 21 May 2024
Dear Jeffery,Thank you for your stay. It's great to hear that you found the staff to be friendly and helpful during your stay. We appreciate your feedback about the hotel's condition and will take it into consideration for future improvements. We apologize for any inconvenience caused by the stains and maintenance issues you encountered. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again. Sincerely, Hotel Manager

6/10 Okay

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and well kept, was warned by several people about vehicle break ins and theft though. Shower was terrible, almost no water pressure. The staff was super nice.
Stayed 1 night in May 2024
Response from Hotel Manager on 22 May 2024
Dear Guest,Thank you for sharing your experience with us! We're glad to hear that you found our hotel clean and well-maintained, and we appreciate your kind words about our staff. We apologize for any inconvenience caused by the water pressure in the shower and want to assure you that we're working to improve it. We take security seriously and are constantly reviewing measures to ensure the safety of our guests and their belongings. We hope to welcome you back again in the future for an even better stay.Sincerely, Hotel Manager

6/10 Okay

Lemuel

Liked: Staff & service, property conditions & facilities
Near everything
Stayed 1 night in May 2024
Response from Hotel Manager on 14 May 2024
Dear Guest,Thank you for your review! We're delighted to hear that our location was convenient for you. We strive to provide our guests with easy access to everything they need during their stay. We look forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 Excellent

Jeana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with a family
Stayed 1 night in May 2024
Response from Hotel Manager on 14 May 2024
Dear Jeana,Thank you for your wonderful comment. We're delighted to hear that you enjoyed your stay with your family! Providing a comfortable and family-friendly environment is important to us, and we're glad that you found our accommodations suitable for your needs. We hope to have the pleasure of welcoming you and your family back for another wonderful stay in the future.Sincerely, Hotel Manager

6/10 Okay

Timmy

Travelled with family
Disliked: Property conditions & facilities
Once checked in, we finally made it to our room on the 2nd floor after being given unclear instructions about the exterior entrances (there are 4, but apparently only 2 are in working condition). We arrived at our room to find the maintenance guy repairing shelves in the bathroom that the previous guest(s) had broken. We agreed to just bring our things in and let him finish the 5 minute job. The ac unit was hard to regulate and the room always felt damp/humid. Although the size of the room was nice, we will not be staying there again.
Stayed 1 night in May 2024
Response from Hotel Manager on 14 May 2024
Dear Guest,Thank you for sharing your experience with us. We apologize for the inconvenience you faced with unclear instructions and maintenance issues during your stay. Your feedback is valuable to us, and we will address these concerns to ensure a better experience for our guests in the future. We regret that we did not meet your expectations this time, and we hope to have the opportunity to welcome you back and provide a more pleasant stay.Sincerely, Hotel Manager

2/10 Terrible

Kristy

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled like mildew
Stayed 1 night in Mar 2024
Response from Hotel Manager on 7 May 2024
Dear Kristy,We're truly sorry to hear that you encountered a mildew odor in your room. We will investigate the issue promptly and take appropriate measures to address it to prevent future occurrences. Hope you will visit again.Sincerely, Hotel Manager

6/10 Okay

Brandalyn

Stayed 2 nights in Mar 2024
Response from Hotel Manager on 29 Apr 2024
Dear Brandalyn,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager

10/10 Excellent

Pauliina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out every person we interacted with was helpful and cheerful. The breakfast was one of the best we have had at a hotel. The sausage gravy and biscuits were phenomenal!
Stayed 1 night in Apr 2024
Response from Hotel Manager on 23 Apr 2024
Dear Pauliina,Thank you very much for the stay and the fantastic sharing. We're thrilled to hear that you had such a positive experience during your stay with us! Providing helpful and cheerful service is important to us, and we're delighted that our team members made your visit enjoyable from check-in to check-out. Guest satisfaction is, of course, a big reward for our hospitality. It was our privilege to serve you and hope you will give us more opportunities to do so. Sincerely, Hotel Manager

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for what it is
Stayed 4 nights in Apr 2024
Response from Hotel Manager on 22 Apr 2024
Dear Scott,Thank you for your feedback. We strive to provide a positive experience for all our guests. If there's anything specific you feel could be improved or if there's anything we can do to enhance your next visit, please feel free to let us know. We value your input and hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

2/10 Terrible

Torie

Stayed 1 night in Apr 2024
Response from Hotel Manager on 21 Apr 2024
Dear Guest,We're sorry to see your rating, and we'd like to learn more about your experience to address any concerns you may have had. Your feedback is important to us, and we're here to assist you further. Please feel free to reach out to us directly so we can discuss your stay in more detail and work towards a resolution.Sincerely, Hotel Manager

10/10 Excellent

Quaneisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great we loved it
Stayed 1 night in Apr 2024
Response from Hotel Manager on 20 Apr 2024
Dear Quaneisha,We're delighted to hear that you had a great stay and loved your experience with us! Your satisfaction is our priority, and we're thrilled that we could provide you with an enjoyable visit. We look forward to welcoming you back again soon for another wonderful stay.Sincerely, Hotel Manager

10/10 Excellent

Kevin, Chesapeake

Liked: Staff & service, property conditions & facilities
Everything about this place was excellent. The breakfast was the icing on the cake! The staff is warm and approachable. Comfort Inn, great job with this one!
Stayed 1 night in Apr 2024
Response from Hotel Manager on 19 Apr 2024
Dear Kevin,Thank you very much for the stay and the fantastic sharing. We're thrilled to hear that you had an excellent experience during your stay with us! It's wonderful to know that you enjoyed our breakfast and found our staff to be warm and approachable. Your positive feedback means a lot to us, and we're grateful for your kind words. We look forward to welcoming you back on your next visit.Sincerely, Hotel Manager

8/10 Good

Gloria

Stayed 2 nights in Apr 2024
Response from Hotel Manager on 9 May 2024
Dear Gloria,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome thanks
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 18 Apr 2024
Dear Sherman,Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivates us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

john

Stayed 1 night in Apr 2024
Response from Hotel Manager on 7 May 2024
Dear John,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager

4/10 Poor

Sheila, Gulf Breeze

Travelled with family
Disliked: Amenities, property conditions & facilities
There were no linens in room for the sleeper sofa, no toiletries were in the room, when I inquired at the front desk they said they didn't have any that dispensers were installed in the shower, and they were not. Sofa in the room needs to be replaced, carpet is stained.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 18 Apr 2024
Dear Sheila,Thank you for choosing us and for the feedback. Our apologies for all the issues and the unsatisfactory stay. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again. Sincerely, Hotel Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It worked fo me.
Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 15 Apr 2024
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that our hotel worked perfectly for you. If there's anything else we can do to make your future stays even better, please don't hesitate to let us know. We can't wait to welcome you back!

10/10 Excellent

CRISTY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Apr 2024
Response from Comfort Suites Gulfport on 15 Apr 2024
We greatly appreciate your fantastic feedback regarding our customer service! Providing excellent service is our top priority, and we're delighted to hear that we met your expectations. Should you need anything else during your next visit, please don't hesitate to reach out. We look forward to serving you again soon!

10/10 Excellent

Sheri, Madisonville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and close to ballpark. Great breakfast.
Stayed 1 night in Apr 2024
Response from Comfort Suites Gulfport on 15 Apr 2024
We're thrilled to hear that you enjoyed your stay with us! It's wonderful to know that our quiet location near the ballpark and delicious breakfast contributed to a memorable experience for you. Thank you for taking the time to share your positive feedback. We hope to have the pleasure of hosting you again in the future!

2/10 Terrible

Tyler

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night and had my my truck broken into literally right in front of the building! When making the report apparently this isn’t the 1st time! The GM didn’t even bother to come in and check the camera!
Stayed 1 night in Apr 2024
Response from Comfort Suites Gulfport on 13 Apr 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. Please give us another chance to prove ourselves sometime soon.

8/10 Good

Lynn

Travelled with family
Great stay
Stayed 2 nights in Apr 2024
Response from Comfort Suites Gulfport on 9 Apr 2024
Thank you so much for taking the time to share your feedback! We're thrilled to hear that you had such a wonderful experience during your stay at our hotel. Providing top-notch service and creating memorable experiences for our guests is always our top priority, and we're delighted that we were able to exceed your expectations.We truly appreciate your kind words and are honored to be recognized as the best hotel in Gulfport by your rating. It means a lot to us to know that our efforts to deliver exceptional hospitality have made a positive impact on your visit.We hope to have the pleasure of welcoming you back to our hotel again soon for another fantastic stay. Please don't hesitate to reach out if there's anything we can assist you with in the future.

6/10 Okay

Eric

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Pool was very dirty you couldn't even see in it and lots of people loitering and walking around the parking lot sketchy at night
Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 6 Apr 2024
Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. Please give us another chance to prove ourselves sometime soon.

6/10 Okay

CRYSTAL

Business traveller
Liked: Staff & service, property conditions & facilities
Need to get better pillows on the beds
Stayed 1 night in Apr 2024
Response from Comfort Suites Gulfport on 4 Apr 2024
Thank you for your feedback! We appreciate your suggestion and will definitely look into upgrading our pillows to ensure a more comfortable stay for our guests. Your comfort is our priority, and we're committed to making improvements based on your valuable input. We hope to have the opportunity to provide you with an even better experience during your next visit.

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 4 Apr 2024
Thank you for your rating! We're glad you enjoyed your stay. Next time, consider booking our whirlpool suite for an even more luxurious experience! We look forward to welcoming you back.

10/10 Excellent

Shamekiya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the amenities provided.
Stayed 2 nights in Mar 2024
Response from Comfort Suites Gulfport on 4 Apr 2024
Thank you for sharing your feedback! We're delighted to hear that you enjoyed the amenities during your stay. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're glad to know that our amenities contributed to your satisfaction. We look forward to hosting you again soon for another memorable experience!

4/10 Poor

Misti, Ellenboro

Disliked: Staff & service, amenities
Booked a cheap room on Expedia. Called hotel last week to confirm I was set. Arrived and hotel refusing to honor the rate/trying to charge me the walk-in rate, in addition to what I already paid Expedia. This is bait-and-switch!!!!!!!! Have been trying to check in for two hours. Their parking lot is near empty so they have available rooms. It’s 10:30pm. Three calls to Expedia, they have called the hotel, and the hotel is still not budging!!! How is it appropriate to do this to guest?!?!
Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 4 Apr 2024
Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. Please give us another chance to prove ourselves sometime soon.

6/10 Okay

Tabitha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
This is our second time staying. The staff is always friendly and they go above and beyond for you. However, the whole hotel stunk like burnt dr. pepper. I dont know if it was a cleaning product they used are an auto released air freshener but i wanted to hold my nose for the most part. The bed is always super comfy and we didnt stay long enough to visit the pool this time. Just a quick overnight pit stop before heading home.
Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 31 Mar 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. Please give us another chance to prove ourselves sometime soon.

10/10 Excellent

Kimberly

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, and quiet place!
Stayed 2 nights in Mar 2024
Response from Comfort Suites Gulfport on 26 Mar 2024
Thank you for providing feedback on your recent experience at Comfort Suites Gulfport. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

2/10 Terrible

Tiffany

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice but my linens weren’t clean on the bend the blanket was torn and the tub wasn’t clean ,the indoor pool is the only reason I booked just to find out it was so small 6 people could comfortably be in a n swim my kids were heart broken and disappointed because the y counts swim and I checked out a day early o didn’t enjoy it at all ,I should’ve just went back to the holiday inn
Stayed 2 nights in Mar 2024
Response from Comfort Suites Gulfport on 25 Mar 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. Please give us another chance to prove ourselves sometime soon.

2/10 Terrible

Keaudre

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived at the hotel. Me and my family did check on the room, we noticed a stain (pee, etc) on the sofa bed mattress. We asked for it to get changed, they wouldn't do it claimed that ALL of the sofa bed mattresses looked like that. We asked for a mattress cover, we were told that they didn't have that size. At this point, we were fed up and decided to leave the property. Customer service sucked, i wouldn't recommend this property to my worst enemy.
Stayed 2 nights in Mar 2024
Response from Comfort Suites Gulfport on 25 Mar 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. Please give us another chance to prove ourselves sometime soon.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Went out of their way to help us with our early arrival. Nice area
Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 25 Mar 2024
Thank you so much for your wonderful review! We are thrilled to hear that you had a pleasant experience during your stay with us. Our team takes great pride in providing exceptional service, and it's fantastic to know that their efforts made a positive impact on your visit.We understand the importance of accommodating early arrivals, and we're delighted that we could assist you with your needs. Your comfort and satisfaction are our top priorities, and we're always willing to go the extra mile to ensure you have a memorable stay.We're also pleased that you enjoyed our hotel's location. We're fortunate to be situated in such a lovely area, and we're glad you had the opportunity to explore and experience all that it has to offer.Once again, thank you for choosing to stay with us, and for taking the time to share your feedback. We look forward to welcoming you back for another enjoyable stay in the future!

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice room comfortable bed. Some noise from people in hall late at night.
Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 23 Mar 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our rooms clean, nice, and our beds comfortable, ensuring a restful stay. Your comfort and satisfaction are of utmost importance to us.We apologize for any inconvenience caused by noise disturbances from other guests in the hallway during late hours. Please know that we take such matters seriously and will make every effort to address them to ensure a peaceful environment for all our guests.

6/10 Okay

tracy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Found roaches in our room
Stayed 4 nights in Feb 2024
Response from Comfort Suites Gulfport on 23 Mar 2024
Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. Please give us another chance to prove ourselves sometime soon.

4/10 Poor

Chasity

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
This location has bed bugs.. I have photos to prove it. I wasn’t going to post the review but no one from this location hasn’t even attempted to call and apologize to my family and I. We were placed in another room but we were still uncomfortable. Due to it being spring break and everything was booked or too expensive to move my family at that exact moment, plus it was 3am when we noticed the bed bugs, we stayed the last booked day but we immediately checked into an airbnb 30 miles away from our previously planned attractions. My spring break was extremely itchy. Never again.
Stayed 2 nights in Mar 2024
Response from Comfort Suites Gulfport on 23 Mar 2024
Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. Please give us another chance to prove ourselves sometime soon.

8/10 Good

William

Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 13 Apr 2024
Thank you for your positive review! We're delighted to hear that you had a great and comfortable stay with us. It's wonderful to know that you enjoyed your experience, and we're thrilled to have met your expectations. We look forward to welcoming you back on your next visit.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 23 Mar 2024
Thank you for choosing to stay with us and for sharing your positive feedback! We're thrilled to hear that you found our hotel clean, comfortable, and convenient, and that you felt it offered good value for the price.Ensuring our guests have a pleasant and satisfying experience is our top priority, and we're delighted to have met your expectations. Your kind words are greatly appreciated by our team.We look forward to welcoming you back on your next visit, and if there's anything more we can do to make your stay even better, please don't hesitate to let us know.

8/10 Good

Amber

Stayed 2 nights in Mar 2024
Response from Comfort Suites Gulfport on 9 Apr 2024
Thank you so much for taking the time to share your feedback! We're thrilled to hear that you had such a wonderful experience during your stay at our hotel. Providing top-notch service and creating memorable experiences for our guests is always our top priority, and we're delighted that we were able to exceed your expectations.We truly appreciate your kind words and are honored to be recognized as the best hotel in Gulfport by your rating. It means a lot to us to know that our efforts to deliver exceptional hospitality have made a positive impact on your visit.We hope to have the pleasure of welcoming you back to our hotel again soon for another fantastic stay. Please don't hesitate to reach out if there's anything we can assist you with in the future.

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great full breakfast. Comfortable room. Courteous service
Stayed 2 nights in Mar 2024
Response from Comfort Suites Gulfport on 19 Mar 2024
Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed our full breakfast, found your room comfortable, and received courteous service from our team. Providing excellent amenities, comfortable accommodations, and friendly service are top priorities for us, and we're delighted to hear that we met your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.

4/10 Poor

Brian, Niceville

Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 19 Mar 2024
Thank you for taking a moment to share your experience at Comfort Suites Gulfport. We thought you might be interested to learn that we also offer Whirlpool Rooms. We look forward to welcoming you back again soon.

6/10 Okay

Amanda

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were on the 4th floor and the elevator only came up to our floor if someone inside pushed “4”. I can’t do stairs and waited over 20 minutes sometimes for the elevator. I reported this to staff and they did nothing. Breakfast items we often had to wait and wait for them to be refilled. Pool was very cold and cloudy.
Stayed 3 nights in Mar 2024
Response from Comfort Suites Gulfport on 19 Mar 2024
Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. Please give us another chance to prove ourselves sometime soon.

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly as usual. It was very safe and comfortable. It seemed to be family friendly. The kids enjoyed themselves in the pool. The overall stay was a satisfying experience.
Stayed 2 nights in Mar 2024
Response from Comfort Suites Gulfport on 12 Mar 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay and found our staff to be friendly and accommodating. Ensuring the safety and comfort of our guests is our top priority, and we are pleased to know that you felt at ease during your time with us.We are thrilled to hear that your family had a great time in our pool! Providing a family-friendly environment where everyone can create lasting memories is something we strive for, and it's wonderful to hear that your children enjoyed themselves.Once again, thank you for choosing to stay with us, and we look forward to welcoming you and your family back for another satisfying experience in the future.

10/10 Excellent

sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and quiet
Stayed 5 nights in Mar 2024
Response from Comfort Suites Gulfport on 12 Mar 2024
Thank you for sharing your experience with us. We're thrilled to learn that you found our hotel to be in a good location and appreciated the quiet atmosphere during your stay.Ensuring our guests have a peaceful and comfortable experience is paramount to us, and we're delighted that you were able to enjoy some tranquility during your time with us.Should your travels bring you back to Gulfport, we'd be honored to welcome you again for another serene stay.

8/10 Good

Crystal

Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 26 Mar 2024
Thank you for taking a moment to share your experience at Comfort Suites Gulfport. We thought you might be interested to learn that we also offer Whirlpool Rooms. We look forward to welcoming you back again soon.

8/10 Good

Sam

Liked: Staff & service, property conditions & facilities
The staff was so absolutely polite at the front desk. My only complaint would be what appeared to be melted plastic or something on the carpet. It was hardened and obviously couldn't be vacuumed up. But the room and bathroom was otherwise spotless.
Stayed 1 night in Mar 2024
Response from Comfort Suites Gulfport on 12 Mar 2024
Thank you for your kind words regarding our front desk staff. We are thrilled to hear that you found them to be absolutely polite during your stay. Providing exceptional service with a warm and welcoming attitude is a priority for us, and we're delighted that our team members made a positive impression on you.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem! I work for a non-profit and thus stay at hotels that don't charge a lot for stays. This has been one of the BEST! Right from my check-in with friendly, attentive Jay, to the nice, clean, quiet room, to the WAY above-average breakfast set-up (I heard other guests comment on now nice it was), I could not have been more pleased. A lot of my reviews for these low-budget hotels begin with something like, "You get what you pay for." Well, at this Comfort Suites in Gulfport, you get a LOT MORE than what you pay for! I would -- and will-- cheerfully reserve here again. It's a newer building, FABULOUS staff, super convenient to major highways, lots of restaurants and fast food close by, clean, comfortable room, fast wi-fi, AND, for a bonus, an adjustable shower head with good water pressure, so that it doesn't take forever to rinse your hair after washing. Go ahead and make your reservation here; you'll thank yourself for doing it!
Stayed 2 nights in Feb 2024
Response from Comfort Suites Gulfport on 12 Mar 2024
Thank you immensely for your glowing review! We are overjoyed to hear that your stay at Comfort Suites Gulfport exceeded your expectations and left such a positive impression on you.Our team takes great pride in providing exceptional service, and we are delighted that Jay and the rest of our staff were able to make your experience memorable. We strive to ensure that every guest feels welcomed and valued from the moment they arrive, and it's heartening to know that we succeeded in doing so for you.We're thrilled that you found our accommodations to be clean, comfortable, and equipped with all the amenities you needed for a pleasant stay. Our breakfast offerings aim to please, and we're delighted that you enjoyed them as well.Thank you for highlighting our convenient location and the various amenities that made your stay even more enjoyable. Your recommendation means the world to us, and we can't wait to welcome you back for another fantastic stay. Should your travels bring you to Gulfport again, we'll be eagerly awaiting your return.

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024
Response from Comfort Suites Gulfport on 12 Mar 2024
Thank you for taking a moment to share your experience at Comfort Suites Gulfport. We thought you might be interested to learn that we also offer Whirlpool Rooms. We look forward to welcoming you back again soon.