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Reviews of Tschuggen

2 out of 5
Tschuggen
Dorfstrasse 134, Grindelwald, BE

Reviews

8.6

Excellent

Rating 10 - Excellent. 127 out of 239 reviews" "
Rating 8 - Good. 72 out of 239 reviews" "
Rating 6 - Okay. 24 out of 239 reviews" "
Rating 4 - Poor. 11 out of 239 reviews" "
Rating 2 - Terrible. 5 out of 239 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

vrinda

Travelled with partner
Liked: Staff & service
Pro- Location View from room Staff Con- Old prorperty Creaky and noisy Old fixtures Breakfast limited
Stayed 1 night in Apr 2024

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great deal. Comfortable room with a lovely view and a fabulous breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Sheetal

Liked: Cleanliness, staff & service, property conditions & facilities
Great property with the best views. We had the two bedroom apartment room. Extremely spacious. Basic amenities available with good breakfast. Very convenient location with Grindelwald station just 5 mins away, and grocery store right across. Super friendly and warm staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. Very affordable. 8 min walk from the station. Free breakfast. Last but not the least, the best view of Mt Eiger! The owners are very nice as well.
Stayed 4 nights in Mar 2024

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and Welcoming place to say in Grindewald
Delightful! Easy walk from the train station, situated in the middle of town. Monica, the proprietor is so friendly and welcoming. The rooms are clean and tidy, and I had the fortune of a lovely balcony view. Breakfast is included with the room and very traditional with fruit, cold cuts, hard boiled eggs and breads. The hotel felt safe for a solo traveler.
Stayed 1 night in Dec 2023
Response from Monika on 25 Dec 2023
Dear Staci, thank you very much for your review. Great to read that you enjoyed your stay at the Tschuggen. We wish you all the best and a Merry Christmas, all the best for 2024.

10/10 Excellent

engen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Open the window or door, and you can see three snow-capped mountains. This is a very valuable experience in my life. By the afternoon of that day, the rain had passed and the sky was clear, and the sky was beautiful. The administrator is very enthusiastic. Living in a separate second floor for our family of three is very luxurious and free. I hope everyone can experience it.

10/10 Excellent

James P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Sheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great two nights here. Quiet with amazing views on our balcony looking over the valley. Excellent breakfast and wonderful friendly staff.
Stayed 2 nights in Nov 2023

10/10 Excellent

Julio, Deerfield Beach

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Nov 2023

10/10 Excellent

Zaakira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and a breathtaking view from my single panoramic room. The hotel was very cosy and quiet and kept clean. The train station, restaurants and First cable car were only a very short walk away. Staff were very attentive, and breakfast was lovely. I caught a nasty cold en-route to Switzerland so I was not able to do much during my short solo trip but hopefully I'll return with some friends to show them what I was grateful to experience while I was there!
Stayed 3 nights in Oct 2023
Response from Monika on 29 Oct 2023
Thank you very much for your review. Great that you enjoyed your stay with us. We're sorry that you had a cold and hope you feel much better now. We wish you all the best and hope to welcome you and your friends sometime in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorable little hotel. The Mountain View room was absolutely worth the added expense. Simple Euro breakfast every morning. Incredibly friendly owners/staff. Only complaint was room temperature - no thermostat, which meant we had the windows open for most of our stay (not a bad thing with that view!)
Stayed 4 nights in Oct 2023

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Tschuggen is a charming property with a stunning view. The staff is friendly and accommodating, and the breakfasts were a great way to start the day.
Stayed 4 nights in Oct 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Location in Gridelwald
An excellent spot for a visit to Grindelwald. The views were magical. The wonderful staff and prime location allowed us to explore the town and area with ease. A traditional breakfast was appreciated and the option to park was a bonus.
Stayed 3 nights in Sep 2023
Response from Monika on 20 Sept 2023
Thank you very much for your great review. We're happy to read that you enjoyed your stay with us at the Tschuggen.We wish you all the best and hope to welcome you again sometime in the future.

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Stayed 3 nights in Sep 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had the most beautiful view!! The location of the hotel was perfect!! The staff was so kind and helpful!!!! The breakfast was delicious!! We will definitely go back there!!!!
Stayed 3 nights in Aug 2023
Response from Monika on 6 Sept 2023
Thank you very much for your great review. We're happy that you enjoyed your stay with us. We wish you all the best and hope to welcome you again sometime in the future.

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and views from our room.
Stayed 2 nights in Jun 2023

8/10 Good

LESLIE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, simple room. Convenient in town location, wonderful view from room’s deck.
Stayed 2 nights in Jun 2023

10/10 Excellent

HIU YING

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice to offer late check in and breakfast box as we have early check out on the last day. The location is very convenient to train station and FIRST. The room is clean and look exactly the same as photos. You can view Eiger from the balcony. The environment is very quiet since evening. You are able to view stars from your balcony.
Stayed 2 nights in Mar 2023
Response from Monika on 30 May 2023
Thank you very much for your review. Great to read that you enjoyed your stay with us at the Tschuggen.We wish you all the best and hope to welcome you again sometime in the future.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great accomodation but weather impacted driveway
Great location and beautiful indulgent breakfast. Parking a tight squeeze on site on a reasonable slope. We had a cold front come through the night before leaving making the drive an ice skating rink Ask the host for help as I wouldnt be able to drive up the driveway with out chains in our small hire car He didn’t seem to concerned for us about sliding into another car or building and reluctantly assisted to help with chains when asked for help Only as we finally got up the slippery driveway he decided it was time to spread salt on the icy path
Stayed 1 night in Jan 2023

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was wonderful, but the internet is bit slow. But overall the hotel was good
Stayed 1 night in Oct 2022

8/10 Good

ANIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property , though old. Parking was little tight. Close to everything. Breakfast good. Owners very caring.
Stayed 2 nights in Sep 2022

8/10 Good

Emad

Travelled with partner
Disliked: Staff & service
I can have a good experience at this property but I did not like the owners. they were not friendly at all. We asked for extra towels because we need one for praying but they were not friendly in giving and make you feel as if you are asking something weird although it was just a towel. we have stayed at so many places and no one make faces for giving a towel. Also for the breakfast I want to sit on the table where I want which everyone usually does but the owners literally pick up your bowl and put on other table and ask you sit there which does not make sense. the other table was not even reserved so I don't see why there was an issue for me to sit there.
Stayed 4 nights in Aug 2022

10/10 Excellent

Gunjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
One of my favorite stays. The views of Eiger are magnificent. The location is great - it’s just a few min walk from the station. Monika is a great host, the breakfast on offer is amazing.
Stayed 4 nights in Aug 2022
Response from Monika Ganzoni-Bernet on 3 Sept 2022
Thank you very much for your review. Great that you enjoyed your stay with us at the Tschuggen. We wish you all the best and hope to welcome you again sometime in the future. Greetings Monika

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rustic. Very noisy restaurant across the street, made it harder to sleep at night. Staff great, breakfast great.
Stayed 4 nights in Aug 2022
Response from Monika Ganzoni-Bernet on 28 Aug 2022
Thank you very much for your review. Great to read that you enjoyed your stay with us. Rooms with balcony south side are away from the street and quiet, perhaps for next time. We wish you all the best and hope to welcome you again sometime in the future.

10/10 Excellent

Ahmed

Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

6/10 Okay

OR

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Some staff are friendly, some not. In overall it is a comfortable place, but the key system which is weird...
Stayed 6 nights in Jun 2021

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute, great location
Our stay was wonderful! The staff are very friendly, parking available on site and they brought our breakfast to our room! Cute, traditional place in the heart of Grindelwald with easy walking distance to the train station, shops and restaurants. We would definitely stay here again!
Stayed 2 nights in Aug 2020

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly room
Room was smelly as if t hasn’t been ventilated for a while after cooking food. You have to call to check in which is pretty inconvenience. No elevator, bed was not comfortable, also, the bedclothes is old and smelly just like the room. It was really unpleasant stay overall. Google reviews are so good, though. Unbelievable.
Stayed 1 night in Mar 2020

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad we chose this place
Great service, friendly, and helpful. Super convenient location.
Stayed 2 nights in Jan 2020

10/10 Excellent

Port

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little spot in the Alps
Amazing breakfast included, not a big breakfast person but had it everyday. Had a shared toilet room but was extremely clean. Staff are very kind. Room is small to North American standards, but standard size for Europe.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Well looked after Very helpful Great place to stay
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great location, stunning views and comfortable
Stayed 3 nights in Sep 2019
Response from Monika on 30 Sept 2019
Thank you very much for your review. We’re happy to read that you enjoyed your stay with us at the Tschuggen. We wish you all the best and hope to see you again sometime in the future

8/10 Good

Tan Ying Amy

Liked: Cleanliness, property conditions & facilities, room comfort
Stay two nights
Got there earlier. The reception only opened free 1:30 pm. Quick check in. But no lift, have to carry heavy suitcases to 2nd floor. No room service. After check in, no follow up. Couldn’t ask for anything, not an iron since no one at the reception. Breakfast are fair. Asked for hot chocolate but milk was not warm nor hot at all. Not much choices, bread were cold and hard. Location was good. No fridge. Good views. Squeaky floor, woke up by neighbors early in the mornings.
Stayed 2 nights in Sep 2019
Response from Monika on 30 Sept 2019
Thank you very much for your review. We're happy to read that you enjoyed the view from the room. It's correct that our recepetion is closed from 12 - 1.30 pm. This is mentioned on hotels.com, as well as that our hotel has no lift. The reception is open till 9 pm. There is a bell to ring or a phone on the desk if we are not sitting there. Sorry that the milk was not hot. The waitress would have given you hot one if you asked her again. We wish you all the best and send sunny greetings Monika

8/10 Good

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and close to all transport
Fabulous family run hotel. Clean, comfortable and close to all transport. Breakfast was fresh and perfect before a day of hiking. Will definitely recommend and stay again!
Stayed 3 nights in Sep 2019
Response from Monika on 30 Sept 2019
Thank you very much for your review. We’re happy to read that you enjoyed your stay with us at the Tschuggen. We wish you all the best and hope to see you again sometime in the future

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Mild

Travelled with family
Liked: Cleanliness, staff & service
Very basic accommodations. Location is great, right in the middle of town and a few minutes walk from the train station.
Stayed 4 nights in Aug 2019
Response from Monika on 22 Aug 2019
Thank you very much for your review. Yes, it's correct that the room you stayed in with shared bathroom is basic, that's why we mention this also in the title of the room. But of course the price is also much lower than for the rooms with private bathroom and balcony. We wish you all the best for the future.

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
We loved our stay, we had a beautiful view from our balcony and we liked the traditional rustic style. The location was perfect for exploring Grindelwald, the breakfast was great and everyone was so friendly at helpful. Will recommend to our friends!
Stayed 3 nights in Aug 2019
Response from Monika Ganzoni-Bernet on 18 Aug 2019
Thank you very much for your review. We’re happy to read that you enjoyed your stay with us at the Tschuggen. We wish you all the best and hope to see you again sometime in the future. It's great if you recommend us to your friends, thanks a lot! Sunny greetings from Grindelwald

10/10 Excellent

Sofron B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and friendly reception!
Excellent location, condition and service!
Stayed 3 nights in Jul 2019
Response from Monika on 16 July 2019
Thank you very much for your review. We’re happy to read that you enjoyed your stay with us at the Tschuggen. We wish you all the best and hope to see you again sometime in the future

10/10 Excellent

SK, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at the front desk (Monica?) was very friendly and nice. She makes guest feel at home. If I have chance to come back, I would definitely stay here again.
Stayed 2 nights in Jul 2019
Response from Monika on 9 July 2019
Thank you very much for your review. We’re happy to read that you enjoyed your stay with us at the Tschuggen. We wish you all the best and hope to see you again sometime in the future.

10/10 Excellent

jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quite clean and at good location. breakfast was really good and feel very welcome.
Stayed 1 night in Jun 2019
Response from Monika on 3 July 2019
Thank you very much for your review. We’re happy to read that you enjoyed your stay with us at the Tschuggen. We wish you all the best for the future and hope to see you again.

8/10 Good

chloe chi yau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Roschelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Monika Ganzoni-Bernet on 14 June 2019
Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns im Tschuggen genossen haben. Wir wünschen Ihnen alles Gute und würden uns freuen, Sie wieder einmal bei uns begrüssen zu dürfen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Good location
Very clean and tidy place with basic amenities. Staff friendly. The only down thing was that the bath towels were not changed.
Stayed 5 nights in Feb 2019
Response from Monika Ganzoni-Bernet on 27 Feb 2019
Thank you very much for your review. We have a sign in the bathroom which says if you like new towels, but them in the shower or on the floor. If they are still hanging, it means you like to use them again. Of course we would also have given you new towels if you would have told us at the reception. We wish you all the best and hope to welcome you again.