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Reviews of Grandover Resort & Spa, a Wyndham Grand Hotel

4 out of 5
Grandover Resort & Spa, a Wyndham Grand Hotel
1000 Club Rd, Greensboro, NC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 960 reviews" "
Rating 8 - Good. 158 out of 960 reviews" "
Rating 6 - Okay. 59 out of 960 reviews" "
Rating 4 - Poor. 20 out of 960 reviews" "
Rating 2 - Terrible. 13 out of 960 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie V

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, comfortable and clean. And the dinner and breakfast we ordered at hotel restaurant was a delicious!
Stayed 1 night in May 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Nancy Cunningham, Marketing Specialist on 20 May 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback. So glad you enjoyed this trip!!We look forward to serving you in the future!!!

10/10 Excellent

anitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 1 night in May 2024
Response from lc on 17 May 2024
Thank you for your kind review. We hope to see you again in the future.

6/10 Okay

BARIS

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There was a plaster on the floor in our room which is not mine for sure.......Somebody should have seen that when cleaning the room.
Stayed 2 nights in May 2024

10/10 Excellent

Tameka R.

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time! Shout out to the staff at Cafe Express they were amazing. I will definitely be back! The view on the patio is amazing. The front desk, housekeeping, everything was on point.
Stayed 3 nights in May 2024
Response from lc on 17 May 2024
Thank you for your kind review. We hope to see you again in the future.

10/10 Excellent

denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities, aesthetically appealing, indoor, outdoor pool, sauna with led lighting and a waterfall.
Stayed 1 night in May 2024
Response from Nancy Cunningham, Marketing Specialist on 20 May 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback. So glad you enjoyed this trip!!We look forward to serving you in the future!!!

10/10 Excellent

Behnam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in May 2024
Response from Nancy Cunningham, Marketing Specialist on 20 May 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback. So glad you enjoyed this trip!!We look forward to serving you in the future!!!

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, nice bar open late on a Saturday on property. Enjoyed a sit down breakfast with nice view, option for a buffet. The entire hotel smelled wonderful, a light clean sent.
Stayed 1 night in May 2024
Response from lc on 17 May 2024
Thank you for your kind review. We hope to see you again in the future.

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Nancy Cunningham, Marketing Specialist on 20 May 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excellent

Arleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Nancy Cunningham, Marketing Specialist on 20 May 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

8/10 Good

John, Blacksburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite noisy all night with drunk folks up and down the hallway (wedding I think). Property itself is lovely.
Stayed 1 night in Apr 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility with all the amenities. Close proximity to High Point University that we were visiting.
Stayed 1 night in Apr 2024
Response from lc on 17 May 2024
Thank you for your kind review. We hope to see you again in the future.

8/10 Good

Veronika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think Grandover is a great and comfortable place to stay in when coming to High Point or Greensboro. All the staff is so nice
Stayed 1 night in Apr 2024
Response from lc on 17 May 2024
Thank you for your kind review. We hope to see you again in the future.

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. High priced. One night stay that pared expectation but didnt really blow me away. Could cost a bit less but then everything in this economy is high priced.
Stayed 1 night in Apr 2024
Response from Nancy Cunningham, Marketing Specialist on 20 May 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receive overallpositive feedback. We will continue to work on making your visit a positive value.We look forward to serving you in the future!!!

10/10 Excellent

sandra

Stayed 1 night in Apr 2024
Response from lc on 17 May 2024
Thank you for your kind review. We hope to see you again in the future.

10/10 Excellent

Rocco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 1 night in Apr 2024
Response from Nancy Cunningham, Marketing Specialist on 24 Apr 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excellent

Stephen, Mt Washington

Liked: Cleanliness, staff & service
Great place to stay. Wish we had More time here. Just a quick overnight stop on way home from Outter Banks.
Stayed 1 night in Apr 2024
Response from Thank you so much for taking the time to tell us on 24 Apr 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excellent

Elyshia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have used the Grandover Resort for our Staycations for 10 years now. It is consistently elegant, clean, unique and beautiful!
Stayed 2 nights in Mar 2024
Response from Thank you so much for taking the time to tell us on 24 Apr 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excellent

Marquis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience here I will definitely be going back
Stayed 1 night in Apr 2024
Response from Nancy Cunningham, Marketing Specialist on 24 Apr 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grandover has always been a favorite for me and my wife. The front desk customer service person was wonderful. However, the room we were given had a musty/mildew odor. At first I assumed it was from the heat unit we had to turn on to knock chill off. Upon further investigation, it appears it was coming from bathroom shower. Not sure why, but smell was certainly related to this area. I am sure The Grandover would have fixed or moved to another room, but it was late and not in the mood to deal with possible move. Otherwise, they would have gotten 5 stars as usual when we stay. I trust upon this feedback, they will take the necessary steps to correct. Enjoy your stay!
Stayed 1 night in Mar 2024
Response from Nancy Cunningham, Marketing Specialist on 24 Apr 2024
Thank you so much for taking the time to tell us about your experience! We apologize about the odor in your room and will share this with our housekeeping team. It We look forward to serving you in the future!!!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Nancy Cunningham, Marketing Specialist on 24 Apr 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

8/10 Good

Wanda

Stayed 2 nights in Mar 2024
Response from Nancy Cunningham, Marketing Specialist on 20 May 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to overall receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful, with very friendly staff, very clean.
Stayed 2 nights in Mar 2024
Response from Nancy Cunningham, Marketing Specialist on 24 Apr 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying and it was as I expected
Stayed 2 nights in Mar 2024
Response from Nancy Cunningham, Marketing Specialist on 24 Apr 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

8/10 Good

Andrew

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful. We had an issue getting our dinner and had to wait 2 hours for our food which was tough with kids but the server who delivered it was very nice and helpful. We figured the hotel was busy with the dinner crowd so we didn’t push it too much. Overall our stay was great. We especially loved the cafe with games and a lounge area which was great for breakfast with the family.
Stayed 1 night in Mar 2024
Response from Nancy Cunningham, Marketing Specialist on 20 May 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receiveoverall positive feedback. We appreciate your feedback and will share with our Director of Restaurants.We look forward to serving you in the future!!!

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very dissatisfied with check in. Check in was supposed to be at 4:00. I had 2 rooms and 1 was for my 87 year old father and 78 year old mother. 1 room was ready at 7:30pm and second room was ready at 9:00pm. This is unacceptable. My 87 year old father was exhausted just waiting for his room. You are charged extra for checking out late but not even an apology for 9pm check in. We are supposed to go back May 17-19 and I'm seriously debating whether to stay there or somewhere else because I cant risk another 9pm check in. Ive stayed at Grandover before and never had a terrible check in before. Is it a 1 time terrible experience or is this the new norm?? Very dissatisfied!!!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Theresa

Stayed 1 night in Mar 2024
Response from Nancy Cunningham, Marketing Specialist on 24 Apr 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

6/10 Okay

Craig

Stayed 4 nights in Mar 2024

6/10 Okay

Pamela, Mt Pleasant

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room service not available when requested
Stayed 1 night in Mar 2024
Response from Nancy Cunningham, Marketing Specialist on 15 Mar 2024
Thank you so much for taking the time to tell us about your experience. We apologize that Room Service as not available. We look forward to serving you better in the future!!!

10/10 Excellent

Miguel A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, Service and Classic style.
Stayed 1 night in Mar 2024
Response from Nancy Cunningham, Marketing Specialist on 15 Mar 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Close to High Point University
Stayed 1 night in Mar 2024
Response from Nancy Cunningham, Marketing Specialist on 24 Apr 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and clean- hotel was nice with great food and drink options - will stay here again
Stayed 1 night in Mar 2024
Response from Nancy Cunningham, Marketing Specialist on 5 Mar 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excellent

Anthony

Travelled with partner
Liked: Amenities
First time staying here. Luv the place and can’t wait to Golf
Stayed 1 night in Feb 2024
Response from Nancy Cunningham, Marketing Specialist on 5 Mar 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receivepositive feedback.We look forward to serving you in the future!!!

10/10 Excellent

Perry D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent our Valentine’s weekend there, the staff was absolutely incredible. The comfort of the room and all the amenities made it a worthwhile experience. Will be returning very soon, much more to experience at this wonderful resort.
Stayed 1 night in Feb 2024

10/10 Excellent

Markus

Stayed 4 nights in Jan 2024
Response from Nancy Cunningham, Marketing Specialist on 12 Feb 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receive positive feedback.We look forward to serving you in the future!!!

4/10 Poor

Warren

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not enough staff for dining service. Waited over an hour for breakfast service which is crazy especially if you on a time schedule. Cold shower water both mornings.
Stayed 2 nights in Feb 2024

8/10 Good

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed that this facility did not seriously provide someone on hand to help unload your luggage from the car and offer to carry to the room after check in. I watched similar poor service with workers standing around inside the lobby. Not sure about to residency units or system at this golf lodging, but too expensive for what we received. Management should look into their customer greeting system for sure. Nobody even asked to help with bags whike checking out. They had great social media pre-check in and check out emails.
Stayed 2 nights in Jan 2024

6/10 Okay

Jennifer

Stayed 2 nights in Jan 2024

10/10 Excellent

Phylisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Nancy Cunningham, Marketing Specialist on 12 Feb 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receive positive feedback.We look forward to serving you in the future!!!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing quality and stay. Golf course is definitely the highlight, although there are quite a few family friendly activities nearby. Gorgeous property with decent dim8ng selections.
Stayed 1 night in Jan 2024
Response from Nancy Cunningham, Marketing Specialist on 12 Feb 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receive positive feedback.We look forward to serving you in the future!!!

6/10 Okay

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is an exquisite property that I will more than likely give another chance. However, taking a shower for the water to cut off mid stream rinsing my hair and then it would only come back on ice cold was not acceptable. The explanation of everyone is using it at the same time is not acceptable either! This is a resort that should be prepared for people to shower! Regardless of how many guests are there or showering at the same time. There’s a remedy for this problem!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Brett

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Couples get away
The hotel was beautiful but the rooms were a lil out dated.
Stayed 1 night in Dec 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was wonderful. Decorated for Christmas.
Stayed 1 night in Dec 2023

10/10 Excellent

Shantanu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I attended a Family gathering, and enjoyed my stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
We stay there every time we are in the area!
Response from Nancy Cunningham, Marketing Specialist on 12 Feb 2024
Thank you so much for taking the time to tell us about your experience! It is always a pleasure to receive positive feedback.We look forward to serving you in the future!!!