Extended Stay America in Grand Rapids

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Top Grand Rapids Hotel Reviews

Radisson Hotel Grand Rapids Riverfront

2/10 Terrible

"I was charged 5 times for my stay and after 4 days have received no information when the problem will be resolved. I have contacted the hotel every day including before my stay when I had been charged 4 times before even checking in. I was assured it would be resolved and that they would pass the information on. Each day I get the same message that the message will be passed on. On the 3rd day I was given and general mangers email to contact and have received no response. The hotel says there is no way to contact them via phone or any other way. I will not be staying at this hotel again and will tell anyone visiting the Grand Rapids area to avoid it at all costs."

WoodSpring Suites Grand Rapids Kentwood

2/10 Terrible

"Staff were rude and not accommodating at all. Could not get extra pillows. Room was dirty, no ice machines, no hand towels, had to pay for extra towels if you needed them. It was an extended stay hotel so it was more like renting a room in an apartment building. A lot of people milling around outside smoking things if you know what I mean. They were out there well into the night. Didn't feel safe there at all. Would sleep in my car before staying there again...."

Country Inn & Suites by Radisson, Grand Rapids East, MI

10/10 Excellent

"Great experience start to finish. Front desk staff was friendly and helpful. Hotel was very clean. The pool is nice. The breakfast is the typical free hotel breakfast, make your own waffles. Dining area was clean and large. Easy parking in the back. 5 min drive to Meijer Gardens."