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Reviews of Quality Inn

2.5 out of 5
Quality Inn
3251 30th Ave., South, Grand Forks, ND

Reviews

8.0

Very good

Rating 10 - Excellent. 297 out of 950 reviews" "
Rating 8 - Good. 422 out of 950 reviews" "
Rating 6 - Okay. 136 out of 950 reviews" "
Rating 4 - Poor. 53 out of 950 reviews" "
Rating 2 - Terrible. 42 out of 950 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Neil

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had no usb ports. Had trouble finding an available electrical outlet just to charge our phones. Bathroom is tiny. Overall the hotel is old and outdated.
Stayed 2 nights in May 2024
Response from Kristin on 14 May 2024
We're very sorry that your stay was unsatisfactory. We appreciate your feedback about our outlets/room features, and it's something we're working to improve! Thank you for the review and for staying at the Quality Inn!

8/10 Good

Mason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to major routes for driving.
Stayed 3 nights in May 2024
Response from Kristin on 14 May 2024
Thank you for staying with us at the Quality Inn, and for the review! We're glad the location was convenient for you, and we hope you'll stay with us again.

8/10 Good

Diane, La salle

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Kristin on 15 May 2024
Thank you for staying at the Quality Inn, and for your kind review! We hope you stay with us again when you're back in Grand Forks!

8/10 Good

Holly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Wry clean and basic hotel. It was quiet and the staff was courteous.
Stayed 1 night in May 2024
Response from Kristin on 13 May 2024
Thank you for staying with us, and for the kind review! We're glad you had a pleasant stay!

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and Clean
Stayed 1 night in May 2024
Response from Kristin on 13 May 2024
We're glad you enjoyed your stay with us at the Quality Inn, thank you very much and we hope you'll stay with us again!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and quiet, which was everything we were looking for.
Stayed 1 night in May 2024
Response from Kristin on 8 May 2024
We're very glad that you had a pleasant stay! Thank you very much for the review, and for staying with us! We hope to see you again!

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable
Stayed 7 nights in Apr 2024
Response from Kristin on 8 May 2024
Thank you very much for the good review, and for staying with us at the Quality Inn! We hope to see you again!

6/10 Okay

Gloria

Travelled with partner
Decent quality for the price. Had alot of issues with key cards not working well in the outside doors and room door.
Stayed 2 nights in Apr 2024
Response from Kristin on 8 May 2024
Thank your for staying at the Quality Inn and for your review! We appreciate the feedback and will look into any issues with our key cards!

6/10 Okay

Grace

Stayed 1 night in Apr 2024
Response from Kristin on 8 May 2024
Thank you for staying with us at the Quality Inn!

8/10 Good

Cari

Liked: Cleanliness, staff & service, property conditions & facilities
It is a close area to shopping. Older hotel but clean, free breakfast until 10 am and friendly staff
Stayed 2 nights in Apr 2024
Response from Kristin on 8 May 2024
We're very glad you enjoyed your stay, and thank you for the good review! Thank you for staying with us, and we hope to see you again!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kristin on 8 May 2024
Thank you for staying with us at the Quality Inn!

10/10 Excellent

Orville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got checked in early
Stayed 1 night in Apr 2024
Response from Kristin on 8 May 2024
Thank you for your review, and for staying with us! We hope you choose Quality Inn again when you're back in Grand Forks!

10/10 Excellent

Blake, Stockholm

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, very good breakfast. Good location. Close to shopping and food options.
Stayed 1 night in Apr 2024
Response from Kristin on 8 May 2024
We're glad that you had a pleasant stay, and enjoyed the breakfast! Thank you for staying at the Quality Inn, and for the kind review!

8/10 Good

Gnimdou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Kristin on 8 May 2024
Thank you for the kind review and for staying at the Quality Inn!

4/10 Poor

Marco

Stayed 3 nights in Apr 2024
Response from Kristin on 8 May 2024
Thank you for your review and for staying at the Quality Inn!

4/10 Poor

Anatoli

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel isn't well maintained. No room service even if you ask for it. They ran out of food during Breakfast. Avoid it and get another hotel one in the area.
Stayed 2 nights in Mar 2024
Response from Quality Inn staff. on 1 Apr 2024
Dear Anatoli, we would like to apologize for the housekeeping and breakfast issues. Thanks for letting us know. It will help us to improve our services. I hope you would give us another chance to serve you better in the near future.

6/10 Okay

Amber

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would give this a 5 stars as the hotel room was clean and spacious. The bed was comfortable enough. The lady who checked us in was pleasant. There are lots of restaurants and it's it walking distance to a lot of things. HOWEVER I did not appreciate housekeeping scaring the crap out of us & trying to break into our room at 8:30-9am when check out is at 11am...?
Stayed 1 night in Mar 2024
Response from Quality Inn staff. on 29 Mar 2024
Dear Amber, thank you so much for your feedback. We are glad that you had enjoyed your stay with us. I would like to apologize for housekeeping staff knocking your door that early. Thanks for letting us know. It will help us to improve our service. I hope you would give us another chance to serve you better in the near future.

6/10 Okay

Lucas

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The toilet was broken.
Stayed 1 night in Mar 2024
Response from Quality Inn staff. on 29 Mar 2024
Dear Luca, we are glad that you had enjoy your stay with us. I would like to apologize for the toilet issue. Thanks for your feedback. Thanks for staying with us. We hope to see you in the near future.

6/10 Okay

Jaired

Liked: Staff & service
Disliked: Property conditions & facilities
The pool was huge disappointment
Stayed 2 nights in Mar 2024
Response from Quality Inn staff. on 29 Mar 2024
Dear Jaired, we are glad that you had enjoy your stay with us. I noticed you were not happy with the pool. May I know what went wrong? Thanks for your feedback. Thanks for staying with us. We hope to see you in the near future.

6/10 Okay

Christopher Shaun

Travelled with partner
Liked: Cleanliness, staff & service
The staff were great and hotel was clean. Continental breakfast was very good, pool was old and hot tub was small. The bed and bedding were not great.
Stayed 2 nights in Mar 2024
Response from Quality Inn staff. on 24 Mar 2024
Dear Christopher, we are glad that you had enjoyed your stay with us. Thanks for your feedback. Thanks for staying with us. We hope to see you again in the near future.

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the centre of stores and restaurants
Stayed 2 nights in Mar 2024
Response from Quality Inn staff on 6 Mar 2024
Dear Allison, we are glad that you had enjoyed your stay with us. Thanks for staying with us. Hope to see you again in the near future.

6/10 Okay

Lisa

Liked: Staff & service, amenities
Needs updating. Tubs are old. Rugs old and warn. Pool area is not nice or inviting
Stayed 2 nights in Mar 2024
Response from Quality Inn staff on 7 Mar 2024
Dear Lisa, I would like to apologize for not meeting your standards. Rest assured we are working tirelessly to improve our facility. Thanks for your feedback. it will help us to improve our quality. Thanks for staying with us. Hope you would give us another chance to serve better in the near future.

4/10 Poor

Jillyne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Quality Inn staff on 7 Mar 2024
Dear Jillyne, I would like to apologize for not meeting your standards. Rest assured we are working tirelessly to improve our facility. Thanks for your feedback. it will help us to improve our quality. Thanks for staying with us. Hope you would give us another chance to serve better in the near future.

8/10 Good

Samuel

Nice
Stayed 1 night in Feb 2024
Response from Quality Inn staff on 6 Mar 2024
Dear Samuel, we are glad that you had enjoyed your stay with us. Thanks for staying with us. Hope to see you again in the near future.

6/10 Okay

Brittany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
It was a very good stay minus the other gas being noisy and the hot tub wasn’t very sanitary
Stayed 2 nights in Feb 2024
Response from Quality Inn staff. on 29 Feb 2024
Dear Brittany, we are glad that you had enjoyed your stay with us. We would like to apologize for the noise, I hope you would give us another chance to serve you better. Thanks for staying with us.

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location. friendly staff
Response from Quality Inn staff. on 29 Feb 2024
Dear Carolyn, we are glad that you had enjoyed your stay with us. We hope to see you again in the near future. Thanks for staying with us.

8/10 Good

Patricia

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Feb 2024
Response from Quality Inn staff. on 29 Feb 2024
Dear Patricia, we are glad that you had enjoyed your stay with us. Hope to see you again in the near future.Thanks for staying

10/10 Excellent

Kaitlan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff upon check in were super friendly. She kept my four year old busy by asking him questions and interacting with him.
Stayed 1 night in Feb 2024
Response from Quality Inn staff. on 29 Feb 2024
Dear Kaitlan, we are glad that you had enjoyed your stay with us. Hope to see you again in the near future.Thanks for staying

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice quality motel for the money, close to everything we attended. Great staff of employees, very helpful.
Stayed 1 night in Feb 2024
Response from Quality Inn staff. on 29 Feb 2024
Dear Michael, we are glad that you had enjoyed your stay with us. Hope to see you again in the near future.Thanks for staying

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Has pool & Hot Tub Clean
Stayed 2 nights in Feb 2024
Response from Quality Inn staff. on 29 Feb 2024
Dear Tammy, we are glad that you had enjoyed your stay with us. Hope to see you again in the near future.Thanks for staying

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front end staff were very accommodating trying to get us into a ground floor room even though we were early to check in. Their effort was greatly appreciated.
Stayed 1 night in Feb 2024
Response from Q on 23 Feb 2024
We are so happy that you had a great experience. Thank you for choosing us, and please come back soon!

8/10 Good

Rodney J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Quality Inn staff. on 21 Feb 2024
Dear Rodney, we are glad that you had enjoyed your stay with us. Thanks for staying with us. Hope to see you in the near future,

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants and box stores were nearby and were open late
Stayed 2 nights in Feb 2024
Response from Quality Inn staff. on 21 Feb 2024
Dear George, we are glad that you had enjoyed your stay with us. Thanks for staying with us. Hope to see you in the near future,

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Quality Inn staff. on 12 Feb 2024
Dear Francis, we are glad that you had enjoyed your stay with us. Thanks for staying with us. We hope to see you again in near future.

6/10 Okay

Bruce

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Quality Inn staff. on 12 Feb 2024
Dear Bruce, we are glad that you had enjoyed your stay with us. Thanks for staying with us. We hope to see you again in near future.

2/10 Terrible

Natasha

Stayed 2 nights in Jan 2024
Response from Quality Inn staff. on 24 Mar 2024
Dear Natasha, we noticed that you gave us 1 out of 5. We would appreciate if you could tell us went wrong during your stay. It will help us to improve our services. Thanks for staying with us. We hope you would give another chance to serve you better in the near future.

2/10 Terrible

Kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
People partied in breakfast area till 2am. Got Staff didn’t enforce quiet time!! Got very little sleep!
Stayed 2 nights in Feb 2024
Response from Quality Inn staff. on 12 Feb 2024
Dear Kelly, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for the noise issues during your stay. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Feb 2024
Response from Quality Inn staff. on 12 Feb 2024
Dear Darlene, we are glad that you had enjoyed your stay with us. Thanks for staying with us. We hope to see you again in near future.

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2024
Response from Quality Inn staff. on 12 Feb 2024
Dear Brenda, we are glad that you had enjoyed your stay with us. Thanks for staying with us. We hope to see you again in near future.

10/10 Excellent

Brandin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Quality Inn staff. on 12 Feb 2024
Dear Brandin, we are glad that you had enjoyed your stay with us. Thanks for staying with us. We hope to see you again in near future.

10/10 Excellent

quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2024
Response from Quality Inn staff. on 12 Feb 2024
Dear Quentin, we are glad that you had enjoyed your stay with us. Thanks for staying with us. We hope to see you again in near future.

4/10 Poor

Lea

Travelled with family
Liked: Staff & service
Disliked: Amenities
I am a handicapped person and when we checked in. No elevator and we are on the second floor! It had stated handicap accessible! Way down at the bottom of their page stated steps. The hide a bed in the couch mattress was horrible so my son had to sleep in the floor A great place for workers to stay People were kind and friendly. Place not so much.
Stayed 1 night in Jan 2024
Response from Quality Inn staff. on 12 Feb 2024
Dear Lea, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future.

8/10 Good

Berkeley

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Quality Inn staff. on 12 Feb 2024
Dear Berkeley, we are glad that you had enjoyed your stay with us. Thanks for staying with us. We hope to see you again in near future.

10/10 Excellent

Greg

Liked: Staff & service
Clean Great staff Bathroom has seen better days
Stayed 1 night in Jan 2024
Response from Quality Inn staff. on 12 Feb 2024
Dear Greg, we are glad that you had enjoyed your stay with us. Thanks for staying with us. We hope to see you again in near future.

8/10 Good

Terisity

Stayed 1 night in Jan 2024
Response from Quality Inn staff. on 24 Mar 2024
Dear Terisity, we are glad that you had enjoyed your stay with us. Thanks for your feedback. Thanks for staying with us. We hope to see you again in the near future.

10/10 Excellent

Andrew

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff close to tons of restaurants and stores.
Stayed 1 night in Jan 2024
Response from Quality Inn staff. on 12 Feb 2024
Dear Andrew, we are glad that you had enjoyed your stay with us. Thanks for staying with us. We hope to see you again in near future.

10/10 Excellent

Lawrence Eugene, Burnsville

Stayed 1 night in Jan 2024
Response from Quality Inn staff. on 24 Mar 2024
Dear Lawrence, we are glad that you had enjoyed your stay with us. Thanks for your feedback. Thanks for staying with us. We hope to see you again in the near future.

10/10 Excellent

Brandin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Quality Inn staff. on 12 Feb 2024
Dear Brandin, we are glad that you had enjoyed your stay with us. Thanks for staying with us. We hope to see you again in near future.

8/10 Good

Tom

Stayed 1 night in Jan 2024
Response from Quality Inn staff. on 21 Feb 2024
Dear Tom, we are glad that you had enjoyed your stay with us. Thanks for staying with us. Hope to see you in the near future,

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Quality Inn staff. on 12 Feb 2024
Dear Rene, we are glad that you had enjoyed your stay with us. Thanks for staying with us. We hope to see you again in near future.