Lang Hoose is located in the Heritage district of Penang and it is easy to walk from here to many of the sightseeing spots and to many excellent eating places. It has been converted from an old traditional shop-house into a boutique hotel and it retains the feel of old time Penang while having been updated with modern facilities such as air-con and hot running water. This is a "budget" hotel, and while there is no swimming pool, room service or shopping arcade, the facilities are clean and comfortable and we were very happy staying there. Clara, the hostess, was very kind and extremely helpful. She recommended several restaurants/ hawker stalls to us, and we were never disappointed with her recommendations. She always had a smile on her face and nothing was too much trouble for her. My wife asked for a hairdryer and extra pillows, which were instantly provided. To top it all, she even was kind enough to give us a lift, along with all our luggage, in her car to catch our bus to our next location (Ipoh). I've stayed in several five star hotels, but have never received this kind of personal service before. On the minus side, the stairs are very steep and so may not be suitable for the elderly or the infirm. Over all this was a great hotel in a great location at a great price.