Superior Double Room, Terrace | Balcony
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Reviews of Hotel Montana

3 out of 5
Hotel Montana
23 Rue Des Alpes, Geneva

Reviews

8.2

Very good

Rating 10 - Excellent. 86 out of 287 reviews" "
Rating 8 - Good. 144 out of 287 reviews" "
Rating 6 - Okay. 39 out of 287 reviews" "
Rating 4 - Poor. 11 out of 287 reviews" "
Rating 2 - Terrible. 7 out of 287 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Julia

Liked: Cleanliness, staff & service
Disliked: Amenities
Very basic facilities. Poor outside due to construction. Unattractive. Nice staff.
Stayed 3 nights in Apr 2024

8/10 Good

Abhishek

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location of the hotel, close to many famous landmarks in the city.
Stayed 2 nights in Apr 2024

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

4/10 Poor

Scott

Stayed 1 night in Dec 2023

8/10 Good

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and welcoming.
Stayed 6 nights in Dec 2023

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Cayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Paul

Stayed 1 night in Oct 2023

8/10 Good

Kachel Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Geneva. It was very close to the train station and tourist spots.
Stayed 1 night in Oct 2023

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel that is conveniently located with a welcoming staff. Breakfast was wonderful, as were cocktails in the Louis Bar. We will definitely stay again if we find ourselves in Lucerne in the future.
Stayed 1 night in Oct 2023
Response from Hôtel Montana on 15 Oct 2023
Dear Amber,Thank you for feedback. We look forward to welcoming you again ! Best regardsHôtel Montana

6/10 Okay

Vivien

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for one night stay
Room and shower room clean but very small. Breakfast was adequate.
Stayed 1 night in Sep 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Greg

Disliked: Staff & service, property conditions & facilities, room comfort
One night in Geneva
Needed a hotel near the station. Was stuffy, smelt of damp, had no Air con and with the window open was extremely noisy. Perhaps it’s cheap by Geneva standards, but at over £200 for one night I would have expected a decent sleep.
Stayed 1 night in Sep 2023

8/10 Good

William

Travelled with group
Ideally located hotel in Geneva
Comfortable stay in a hotel ideally suited a few mins walk to the railway station. Only gripes and they are minor, air conditioning unit had a pipe to connect to outside to pump out hit sir was held by the open window and it fell out when we were out so room was like a sauna when we came back. Second, there was no option for a takeaway breakfast as we had to catch an early train in the morning.
Stayed 1 night in Aug 2023

8/10 Good

hanako

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, easy check in. No AC.
Stayed 1 night in Jul 2023

8/10 Good

Drew

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Oliver

Liked: Cleanliness, staff & service
The front desk people were very helpfully.The room had only Switzerland type of power receptacles where you cannot use international power adaptor. The front desk person was very kind to lend me a power adaptor. It was difficult to sleep due to the summer heat having only a mobile fan and not air conditioning system.
Stayed 3 nights in Jul 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
No air conditioner
We stayed 2 nights after 9 days of hiking. Hotel location is very convenient, close to everywhere, the train station, shops, with ton of restaurants within 5 minutes of walk. There was a heat wave going on during our two nights stay (temperature was 92 and 95 during the day), there is no air condition, only a small desk fan. We were both soaking wet in the morning, we tried to keep the window open but the noise is unbearable. One of the reason I chose this hotel was because it has 'laundry facility', I thought they have self service washer and dryer turned out they don't.
Stayed 2 nights in Jul 2023

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid Stay in Geneva
This was an overall great stay! The hotel is in a great location within walking distance to most of the city’s attractions. The rooms was plenty spacious and comfortable. The only downside was the lack of AC. This usually isn’t too much of a problem, but during our stay there was a heat advisory, so the room was inevitably hot. The elevator is also tiny, which slightly hindered the stay, but for the price, it was an above average stay in Switzerland in my opinion.
Stayed 2 nights in Jul 2023

6/10 Okay

Barbara, Jamaica Plain

Travelled with family
Disliked: Property conditions & facilities
Clean room. Tiny elevator. Reception not informative. No air conditioning.
Stayed 1 night in Jun 2023

10/10 Excellent

Maria Salome

Stayed 1 night in Jun 2023

8/10 Good

McKenzie

Stayed 1 night in Jun 2023

8/10 Good

Magbule

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
.
Stayed 3 nights in Apr 2023

8/10 Good

salim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is nice
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels in Geneva generally aren't to the same standard as other countries, while costing more than most. That said, the staff were incredibly friendly and helpful, and the room was bigger than they usually are.
Stayed 9 nights in Mar 2023

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Florian on 30 Dec 2022
Dear Guest, Thank you !

8/10 Good

Francisco

Stayed 5 nights in Sep 2022

10/10 Excellent

Virginia

Stayed 1 night in Sep 2022

8/10 Good

THANH, ELK GROVE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience location that close to the train station. Staffs were helpful & service very good.
Stayed 2 nights in Aug 2022

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

8/10 Good

Tamar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice staff, perfect location
Stayed 5 nights in May 2022

4/10 Poor

Joanna

Liked: Cleanliness
Disliked: Amenities
Stayed 3 nights in Jun 2022

8/10 Good

John Ryan

Business traveller
Liked: Cleanliness, staff & service
No frills hotel, good for business travel.
Stayed 2 nights in May 2022

10/10 Excellent

Tuomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, great staff and great location. I would definitely stay here again!
Stayed 2 nights in May 2022

2/10 Terrible

Jessika

Stayed 2 nights in Jul 2020

10/10 Excellent

christian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020

8/10 Good

Keval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2020

2/10 Terrible

Chuan pin

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Lift spoil, bad attitude
Bad attitude, couldn't care less for customers. Lift broken down weeks before stay and ask me why I wouldn't cancel my room. I told them I didn't know they will put me on top of floors which is 6th floor. I already indicated I am family will children and luggage's.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Reasonably good but only 2 English TV channels.
Reasonably clean but ground floor room noisy and only 2 English Channel on TV. Breakfast is good, enough variety, Location is central.
Stayed 2 nights in Dec 2019

8/10 Good

Olga Lucia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Aviad

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value and convenience
We arrived at the hotel at about 10.30am due to early flight and were expecting to drop our bags and come back later to claim our room but were pleased to gain immediate access to it as it had not been occupied the previous night. I think some hotels would not have done this. Our only quibble was that the minibar door was broken and we reported this straightaway but, though we were told that they would get someone to look at it, nothing further was said or done. Breakfast was decent although - as often happens at weekends- everyone arrived at the same time and there were suddenly no cups or plates! The receptionist ended up washing dishes to help the one and only breakfast attendant. They did their best, though. The hotel is situated very close to the railway station which (as in most cities) tends to be a slightly dubious neighbourhood but we felt perfectly safe walking the streets at night and if you want to explore outside Geneva city the closeness to the station is a great convenience. A pleasantly traditional feel and a comfortable enough room at a moderate price (for Geneva).
Stayed 2 nights in Oct 2019

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geneva weekend.
The hotel lacks a public lounge area, but apart from that, the rooms are comfortable and a decent size, all areas are well kept and really clean. The breakfast room is well presented and the breakfast is more than adequate. All the staff are really friendly and helpful. The location is excellent. Really good value.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy walk from central train station. Breakfast was nice and plentiful. I would return again and recommend to others. Central location. Good place for tourists.
Stayed 2 nights in Oct 2019