Exterior

Reviews of Lamp Liter Inn

2.5 out of 5
Lamp Liter Inn
3300 W. Mineral King, Visalia, CA

Reviews

7.4

Good

Rating 10 - Excellent. 361 out of 1003 reviews" "
Rating 8 - Good. 287 out of 1003 reviews" "
Rating 6 - Okay. 138 out of 1003 reviews" "
Rating 4 - Poor. 106 out of 1003 reviews" "
Rating 2 - Terrible. 111 out of 1003 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Melissa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is under construction. There is no AC or windows that open in the room. The ice machine was out of order and there was no coffee in the lobby in the morning.
Stayed 1 night in May 2024

4/10 Poor

Chris

Disliked: Cleanliness, property conditions & facilities
Facility's A/C unit was down, room was filthy and smelled like weed, burn marks on furniture. No compensation was given for lack of A/C. Grounds and pool area looked beautiful but construction was going on next door.
Stayed 2 nights in May 2024

4/10 Poor

Lisa

Liked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Adalid

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Place was dirty, full of roaches. Bathroom did not have a shower curtain. A/C was broken. Rooms were stuffy and humid. 0/10 do not recommend.. did not receive a refund..
Stayed 1 night in May 2024

8/10 Good

Corine

Travelled with family
Disliked: Property conditions & facilities
The hotel is very charming. And it could be a very delightful place if there was a manager who cared about it. There were multiple things that didn't work. The air conditioning didn't work, the ceiling fan didn't work, plus the window was screwed shut so there is no way to get any air into the room. Even worse, there was no water to the unit. Every once in a while a little bit would come out of the sink, but it was ice cold and it would only come on for about 10 seconds. No shower or bath water.
Stayed 1 night in May 2024

4/10 Poor

Francisco

Liked: Cleanliness, staff & service
I like the look of this hotel, old school. Nice pool area. But a/c didn’t work, room is hot. I called the office and I was told they had to call someone, so I figured it will be fixed for the next occupant. Hope I get at least a $20 discount for making me uncomfortable, probably go home first thing in the morning how uncomfortably warm it is for me
Stayed 1 night in May 2024

10/10 Excellent

Maria de Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in May 2024

2/10 Terrible

Kimberley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was infested with cockroaches we were there for less than an 30 mins
Stayed 1 night in May 2024

2/10 Terrible

Kaylee

Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived at 1:30 in the morning. There were homeless people milling about the parking lot, a pair of shoes were just abandoned in the middle of the stairs, AC didn’t work, bedspread was filthy and threadbare, there was mold in the bathroom, and there was trash on the counter. Left 20 minutes later. Expedia called on my behalf and asked for a refund, desk woman said to call in the morning. I called in the morning and spoke to a gentleman who said he’d send the refund. Didn’t receive it. Called Expedia several days later - they said the manager said they offered me another room and I left so they wouldn’t be giving me a refund. This is entirely false and I said as much. Called the manager, he hung up on me. Expedia gave me a refund anyway. Do not stay here. Property manager is dishonest and rude, other staff is also dishonest and unhelpful. Property is dirty and dangerous. Just a generally terrible place to stay.
Stayed 4 nights in May 2024

2/10 Terrible

Drew

Travelled with family and small children
Liked: Staff & service
So sad to leave a poor review, the motel looks lovely, the gardens are beautiful, the 1960's style cute albeit the units are a bit run down. The staff were nice, but it is not a place to take your family, we got zero sleep, felt unsafe, had to put up with coming and goings of noisy guest their late night visitors and numerous dogs within units. We had to give up and put the kids in the car in the early hours.
Stayed 1 night in May 2024

10/10 Excellent

Maria de Jesus

Liked: Cleanliness, staff & service, amenities
Peaceful
Stayed 1 night in May 2024

2/10 Terrible

raymond

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Christina

Travelled with partner
Disliked: Property conditions & facilities
The rooms have no air conditioner the room was extremely hot. There is no cups. There is a coffee maker in the room with no coffee cups. It's 11 pm and I can't sleep due to how hot it is in the room.
Stayed 1 night in May 2024

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness
The biggest issue is the interconnecting doors between rooms. They may as well be made of paper. Nextdoor was smoking, which made our room stink of cigarettes. We could hear them clearly. Overall this ruined the stay. You can add on the noise at 7am from the grass adjoining the property being cut and the use of very loud blowers to move the cut grass. Probably nothing to do with the property or within their control. But very inconsiderate of whoever it was. Staff were friendly. Bed was comfortable.
Stayed 1 night in May 2024

6/10 Okay

Mireille

Liked: Cleanliness
Disliked: Staff & service, amenities
I have problems with my knees so I asked for a room On the first floor but they did not give me one. I did not get out of my room until I absolutely needed it. It was a bad experience for me.
Stayed 2 nights in May 2024

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, views were lovely. The garden was beautiful.
Stayed 1 night in Apr 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness
Easy access to the convention center. Desk attendant was very kind and helpful. Not the most comfortable beds - firm and lumpy.
Stayed 1 night in May 2024

8/10 Good

James, HIGHLAND, CA

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Parking was hampered by construction? A lot of dirt or in my case, mud as it was raining. Check in took way too long as manager was training front desk help. I requested ground floor room through Expedia, they say they don’t get on-line requests.
Stayed 1 night in May 2024

10/10 Excellent

Maria de Jesus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to relax, flexible and helpful staff
Stayed 1 night in Apr 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Jenifer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I saw the price of $76 per night, I was charged $99. Then the night shift person tried arguing with me. I dropped it and got my key. Then the morning shift person couldn't give my deposit back until manager arrived but got my full deposit back
Stayed 1 night in May 2024

4/10 Poor

Anthony

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will never stay there again the cool stop working in the middle of the night and the people stayin in the room next to us were really loud and fighting all night. The place looked really nice but wait tell dark. Thats all i well say the dope heads come out.
Stayed 2 nights in Apr 2024

8/10 Good

Elio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place 😍
Stayed 1 night in Apr 2024

2/10 Terrible

Crystal

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Do not waste your money! Looks pretty from outside. The garden and pool looks appealing. The website says there is a restaurant. The restaurant is boarded up. The grounds are pretty. Sketchy people surrounding the area. Staff was nice. Get to our room & it’s a single queen when we booked 2 queens. Go back to the office&tell them. They scramble trying to figure something out because they had just told us earlier in the day that they were fully booked. We get put in another room upstairs. The whole outdoor area smelled like cat urine&mildew. Get into the room&it reeks of mildew&smoke (non smoking room). The carpet was filthy. There was crumbs in the drawers&dust everywhere. There was gum stuck on my headboard. We try opening the sliding door&it’s screwed shut& no window except for in bathroom. There’s no screen in it. No way to air out the room. We literally sat with the door open for an hour trying to air it out. It was so bad it gave me a headache. The bed was super hard&has tiny pillows.candy under bed. To top it off, the room was hot&stuffy. There is no controllable air flow. There is a light switch on the wall that says A/C & heat. We turned it on and the AC came on. We went to bed and woke up in the middle of the night, dying from heat. They turned the HEAT on up at the front office. It is miserable and there is no way to change the temperature or let fresh air into the room without leaving your door open. We drove down from 4 hours away. We left early.
Stayed 1 night in Apr 2024

6/10 Okay

Robert, Vancouver

Liked: Cleanliness
Disliked: Property conditions & facilities
Although restaurant was indicated in the hotel facilities, it was not available and under construction or being torn down. It was hard to say.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ashley

Stayed 1 night in Apr 2024

10/10 Excellent

Annie

Customer friendly! Clean room!
Stayed 1 night in Apr 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, carpet filthy bed very uncomfortable. The 2 beds in the room both had bugs. Asked to move to another room. Killed 5 cockroaches in the new room. The neighbor in the next room started to smoke pot. The smell gave me a headache. Checked in at 7PM left at 1AM to go to another hotel. The manager will not refund me back my room fee. Don't make a mistake like I did and stay there.
Stayed 2 nights in Apr 2024

4/10 Poor

Francisca, NATIONAL CITY

Travelled with family, Travelled with pets
Disliked: Property conditions & facilities
The showers are moldy and old and stinky rooms
Stayed 2 nights in Apr 2024

6/10 Okay

Melvin

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Sonia

Travelled with family
Liked: Cleanliness, staff & service
Noisy neighbors
Stayed 1 night in Apr 2024

10/10 Excellent

hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and friendly staff..
Stayed 1 night in Apr 2024
Response from Ish on 10 Apr 2024
Dear [Guest],Thank you for your kind words! We're delighted to hear that you had an easy check-in experience and found our staff to be friendly. Providing exceptional service is our top priority, and we're thrilled that we could make your stay with us enjoyable from the moment you arrived. If there's anything else we can assist you with during your time here, please don't hesitate to let us know. We look forward to ensuring the rest of your stay is just as pleasant.Warm regards,[Hotel Staff]

2/10 Terrible

Savann

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Tiffany

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They stole my deposit over towels being dirty from cleaning up constant leaking shower. The room service stole money off my dresser and after I addressed it they said they are keeping my $100 deposit. Not to mention they are infested with roaches. We failed to read the review and already prepaid for an entire week. Please don’t make the same mistake we did!!! Read the reviews!!!!
Stayed 7 nights in Mar 2024
Response from LLI on 12 Apr 2024
Dear [Guest],We're deeply troubled by the experience you described. Please accept our sincerest apologies for the issues you faced during your stay. Your concerns regarding the condition of the room, your deposit, and any potential theft are serious and unacceptable. We're investigating these matters urgently and will take immediate steps to address them. We understand your frustration and regret the impact this had on your stay. We appreciate you bringing these issues to our attention and encourage you to contact our management team directly to discuss this further. We're committed to resolving this situation to your satisfaction.Warm regards,[Hotel Management]

10/10 Excellent

Shelley

Stayed 1 night in Mar 2024

6/10 Okay

alexis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
saw roaches in my bathroom as soon as i got into the room
Stayed 2 nights in Mar 2024
Response from Ish on 10 Apr 2024
Dear [Guest],We're deeply sorry for the unpleasant experience you encountered during your stay. Please accept our sincerest apologies for the presence of roaches in your room. This does not meet our standards of cleanliness, and we have taken immediate action to address and rectify the situation. We understand the importance of a comfortable and hygienic environment for our guests, and we're committed to ensuring that such incidents are not repeated. Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention. Please contact our front desk immediately so we can assist you further and make arrangements to resolve the issue to your satisfaction.Warm regards,[Hotel Staff]

10/10 Excellent

ROBERT

Yup
Stayed 1 night in Mar 2024

2/10 Terrible

janine

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be condemned
Stayed 1 night in Mar 2024

4/10 Poor

Barry

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Run down.
I stay in the area every couple of weeks for business. I usually stay at other hotels but a booking error left me with few choices. The staff seemed friendly but flustered by the full lobby. The entire hotel was in need of a complete top to bottom remodeling. The in room carpet was very dirty and worn, there was heating but no cooling. Would have been top of the line in 1968.
Stayed 2 nights in Feb 2024
Response from Ish on 10 Apr 2024
Dear [Guest],Thank you for sharing your experience with us. We apologize for any inconvenience you faced during your stay. We understand the importance of a comfortable and modern accommodation, and we regret that our facilities did not meet your expectations. Please know that your feedback is invaluable to us. We appreciate your understanding and hope to have the opportunity to welcome you back in the future, providing you with a more satisfying experience.Warm regards,

6/10 Okay

Israel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Sonia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
AC/ heating in room it's controlled by receptionist front office
Stayed 1 night in Feb 2024

10/10 Excellent

Janesa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and private and spacious and very clean .
Stayed 1 night in Feb 2024
Response from Ish on 10 Apr 2024
Dear [Guest],Thank you for your positive feedback! We're thrilled to hear that you found your room to be nice, private, spacious, and very clean. Providing a comfortable and welcoming environment for our guests is our top priority, and we're delighted that we met your expectations. If there's anything else we can do to enhance your stay further, please don't hesitate to let us know. We appreciate your kind words and look forward to hosting you again soon.Warm regards,[Hotel Staff]

10/10 Excellent

Ulises

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and peaceful very nice staff
Stayed 2 nights in Feb 2024
Response from Ish on 10 Apr 2024
Dear [Guest],Thank you for your positive feedback! We're thrilled to hear that you found your room to be nice, private, spacious, and very clean. Providing a comfortable and welcoming environment for our guests is our top priority, and we're delighted that we met your expectations. If there's anything else we can do to enhance your stay further, please don't hesitate to let us know. We appreciate your kind words and look forward to hosting you again soon.Warm regards,[Hotel Staff]

2/10 Terrible

Daisy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room reeked with cigarette smell and made my family have to vacate the room that same night. Was unable to get a refund. Please please do not stay here if you want a nice experience. I’ve also never had to write a review before that was so unsavory but I had to make sure other people knew to stay away.
Stayed 1 night in Feb 2024
Response from Ish on 10 Apr 2024
Dear [Guest],We're deeply sorry to hear about your experience. Please accept our sincerest apologies for the cigarette smell in your room and the inconvenience it caused you and your family. This does not meet our standards of cleanliness, and we understand your frustration. We will investigate this matter immediately to ensure that such incidents are not repeated. Regarding your refund, we apologize for any confusion and will review our policies to ensure clearer communication in the future. Your feedback is invaluable to us, and we appreciate you bringing it to our attentionWarm regards,

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness
The room were clean but smelled musty and the reason my rating dropped was the price and a cockroach walking across the ceiling
Stayed 1 night in Feb 2024
Response from Ish on 10 Apr 2024
Dear [Guest],Thank you for your feedback. We're glad to hear that you found the rooms clean, although we apologize for the musty smell you encountered. We'll investigate the issue promptly to ensure improvements are made. Additionally, we're deeply sorry for the presence of a cockroach during your stay. This does not meet our standards, and we're taking immediate action to address and resolve this matter. Your satisfaction is our priority, and we appreciate your honesty in bringing these issues to our attention. If there's anything else we can do to improve your experience, please don't hesitate to let us know.Warm regards,[Hotel Management]

4/10 Poor

Rosa

Travelled with family
Disliked: Cleanliness
The bad smell of the old carpet, no fan in restroom
Stayed 1 night in Feb 2024

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon checking into my room, my room is actually a catch off for old furniture, and as soon as I walk through the door, a cobweb went across my face. How can a hotel send a gas to a room that hasn’t been attended to in weeks and was storing other furniture. The staff was clueless and shocked so I immediately requested a refund and they told me they couldn’t refund me that I had to go through Expedia which I did. The Expedia team member was very helpful and promising me that I would get fully refunded for my troubles. I usually don’t give bad reviews, but this whole situation was disgusting.
Stayed 1 night in Feb 2024

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever
Stayed 2 nights in Feb 2024

8/10 Good

Precious

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024

6/10 Okay

Ricky

Stayed 1 night in Feb 2024