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Reviews of Hampton Inn & Suites Fremont

2.5 out of 5
Hampton Inn & Suites Fremont
540 East County Road 89, Fremont, OH

Reviews

8.2

Very good

Rating 10 - Excellent. 139 out of 303 reviews" "
Rating 8 - Good. 89 out of 303 reviews" "
Rating 6 - Okay. 43 out of 303 reviews" "
Rating 4 - Poor. 16 out of 303 reviews" "
Rating 2 - Terrible. 16 out of 303 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

BRIAN

Business traveller
Liked: Amenities
Really like the festive Christmas decorations and the cleanliness of the lobby
Stayed 1 night in Dec 2023

8/10 Good

Karlie

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Rooms werent as clean as they should have been. The remodel also showed in a lot of areas and could have been done better. Other than that, it was a grest stay and the staff was always extremely helpful
Stayed 2 nights in Nov 2023

10/10 Excellent

Lloyd

Stayed 1 night in Sep 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the stay was great. Breakfast on Sunday was a little chaotic as there was a group of kids running around. But that is not on the staff - that is on those parents
Stayed 2 nights in Sep 2023

10/10 Excellent

Jessica

Stayed 1 night in Sep 2023

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was really helpful getting us checked in and went out of their way to help my son when he misplaced his cell phone, they were awesome!
Stayed 2 nights in Jul 2023

8/10 Good

Svetlana

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice and clean room, but for some reason I was given an accessible room, which meant there was no regular shower, but the one equipped to accommodate a wheelchair - not a huge deal for a one-night stay, but an inconvenience and annoyance. Another annoyance - I left a "do not disturb" sign on my door, by the maid still came knocking loudly and yelling "service".
Stayed 1 night in Aug 2023

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
So nice for me traveling alone.
Stayed 1 night in Aug 2023

8/10 Good

Michelle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It’s a nice hotel with big rooms but it’s showing the wear and tear. The hallway carpet is in need of replacing.
Stayed 1 night in Aug 2023

8/10 Good

Tara

Travelled with family
Liked: Amenities
The staff wore tshirts and sweats. They were unkempt looking and nothing distinguished them from us. Our bathroom did not have a shower curtain and the doors and light switches were filthy. Best part: breakfast. Good selection and my daughter loved the chocolate waffles!
Stayed 1 night in Jul 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff.
Stayed 1 night in Jul 2023

8/10 Good

Regalle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a good stay. Property is a bit off the beaten path. Breakfast was good.
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Stayed 2 nights in Jul 2023

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

peter

Travelled with family
Disliked: Cleanliness, staff & service
The front desk employee was excellent but he had no assistance to help him with any issue that arose the entire evening. we thought the property was clean until we checked in to our room. we could not really tell what was on the bathroom walls but we know they needed to be clean. I guess the vacuum cleaner doesn't reach the dust bunnies under the nightstand. If the dust bunnies weren't enough there were spider webs in the corner of the other nightstand. we thought "maybe this is a 1 off...." No, is the answer because we found more spider webs in the ceiling corners as well. The adjoining rooms are a plus if you have kids & need to listen in on what they are doing, conversations can be heard as if the doors are open. On a good note, parking as well as entering & exiting the hotel is easy thanks to the side door that is close to the elevator
Stayed 1 night in Jul 2023

10/10 Excellent

EDDIE

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Jun 2023

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Even though I had a confirmation number, they did not honor my reservation!!
Stayed 2 nights in Jun 2023

8/10 Good

Jordan Michael

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the manager was very nice and accommodating. The staff was nice.
Stayed 2 nights in Jun 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WE'LL STOP IN AGAIN
Hotel was very clean with a very friendly staff. It's location was perfect for the various activities we had planned and being off the I-90 made it easy to get to. Food was fair, typical hotel breakfast.
Stayed 2 nights in Jun 2023

10/10 Excellent

Paul

Stayed 1 night in Jun 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to Ohio turnpike, close to Cedar Point, and other attractions. The staff was friendly, the hotel was clean, and the room with the king size bed was great! We had a small kitchenette area with small fridge and microwave. Huge king bed and lots of room.
Stayed 1 night in May 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Randall

Business traveller
Liked: Staff & service, property conditions & facilities
It was very noisy. The guy next door was on the phone to France every morning at 4 am. I was on the first floor and could hear conversation from the front desk.
Stayed 2 nights in May 2023

10/10 Excellent

Felicia

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2022

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were great. Hotel was beautifully decorated for the holidays. We visited with our family and opened gifts in the lobby next to the Christmas tree and the very nice lady working the front desk brewed fresh coffee and hot water for hot chocolate for the kids. She was very hospitable. We really felt welcomed and at home there.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay, very clean and quiet, would highly recommend it.
Stayed 2 nights in Dec 2022

8/10 Good

Praneeth

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2022

8/10 Good

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Nov 2022

10/10 Excellent

Tracy

Stayed 1 night in Oct 2022

4/10 Poor

Matthew

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Fairly clean with a friendly staff. A couple of issues made it not a great stay. Room 321. The thermostat was flakey. Set the AC to the temperature we like at bed time, but woke up sweating because it had reset to a higher temperature sometime during the night. The shower/tub was installed incorrectly without support underneath it. So it squeaked and creaked loudly enough for 2-3 rooms in every direction to hear it. It also took a very long time to get hot water in the shower. Ended up showering in cold water. The pool water was not heated and very cold. This room was not inexpensive and I expect much better for my money.
Stayed 1 night in Oct 2022

10/10 Excellent

Keith

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, and very clean.
Stayed 1 night in Sep 2022

10/10 Excellent

brenda

Stayed 1 night in Oct 2022

8/10 Good

Mike

Liked: Staff & service
Stayed 13 nights in Sep 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Friendly staff and convenient to everything. Would definitely stay here again
Stayed 2 nights in Sep 2022
Response from . on 20 Sept 2022
Thank you for taking time out of your busy schedule to let us know about your stay. We are pleased to know that your enjoyed staying with us.

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

Kelly

Travelled with family
Liked: Staff & service
We had to change reservations last minute to this hotel so we could attend a funeral. We were given an accessible room, I’m guessing the last room available since we didn’t request it. This was located by the laundry facilities that were not supposed to be in use over night. I guess it wasn’t locked because they went all night and kept us awake. I mentioned it to the front desk and while kind they really didn’t do anything. I wish they had a system to check the facility were locked when they are not supposed to be in use. I also think if a customer is unable to get sleep at a hotel because of something that should have been avoidable, the front desk should be able to compensate them in some way. Still love Hampton inn but was tired and grumpy after this experience
Stayed 1 night in Aug 2022

6/10 Okay

Danielle

Disliked: Staff & service, amenities
Stayed 2 nights in Aug 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Shawn

Stayed 1 night in Aug 2022

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
The staff were extremely accomodating. The type of room I requested was not available so they called and made suitable arrangements. The room turned out to work out perfect. It was clean and comfortable. The breakfast was excellent. I would recommend this hotel and I would stay there again.
Stayed 1 night in Aug 2022

2/10 Terrible

Tuyen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom fan is noisy. Bathtub is dirty and its floor is noisy.
Stayed 1 night in Aug 2022

10/10 Excellent

Martin

Stayed 1 night in Aug 2022

8/10 Good

Jeromy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and clean hotel also very nice to find a hotel that can sleep a family of 5
Stayed 1 night in Aug 2022