Room, 2 Double Beds, Non Smoking
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Reviews of Americas Best Value Inn Fredericksburg N

2 out of 5
Americas Best Value Inn Fredericksburg N
605 Warrenton Rd, Fredericksburg, VA

Reviews

6.8
Rating 10 - Excellent. 169 out of 1003 reviews" "
Rating 8 - Good. 379 out of 1003 reviews" "
Rating 6 - Okay. 236 out of 1003 reviews" "
Rating 4 - Poor. 116 out of 1003 reviews" "
Rating 2 - Terrible. 103 out of 1003 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Stayed 1 night in Apr 2024

8/10 Good

Schennell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Going good
Stayed 1 night in Apr 2024
Response from manager on 27 Apr 2024
Thank You for your feedback.

6/10 Okay

Alexis

Good
Stayed 1 night in Apr 2024
Response from ABVI Staff on 26 Apr 2024
We appreciate your review, Alexis!we're constantly working to make every stay better..

4/10 Poor

Chris

Stayed 1 night in Apr 2024

8/10 Good

Andre

Stayed 1 night in Apr 2024

10/10 Excellent

Vicki

Stayed 1 night in Apr 2024

10/10 Excellent

Nahtea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Management on 15 Apr 2024
We're sorry to hear that your experience wasn't perfect. Your comments help us improve so if you have any specific concerns or suggestions, please let us know. We appreciate your support and hope to make your next stay more enjoyable

2/10 Terrible

Kaitlyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for a roach infested room, this is definitely the place. It wreaks of stale cigarettes, cheap perfume and broken dreams. The tv didn't work, the phone didn't work and when I went to find the clerk, she was MIA (multiple times). We ended up leaving and going down the road to another hotel.
Stayed 1 night in Mar 2024
Response from Management on 15 Apr 2024
We are so sorry about your awful stay, but we thank you for bringing these issues to our attention, and we hope in the future to regain your trust and welcome you back for a much-improved stay.

4/10 Poor

Alexis

Business traveller
No water in the morning
Stayed 1 night in Mar 2024
Response from Front Desk on 14 Mar 2024
We truly appreciate your feedback and apologize for any inconvenience caused due to the lack of water in the morning. We are dedicated to providing stellar service, and rest assured, we will take immediate steps to rectify the situation. Thank you for bringing this to our attention. Looking forward to serving you better in the future!

6/10 Okay

Donovan

Business traveller, Travelled with partner
The staff was helpful. It took 2 trys to get a room with heat. 2nd room didn't have fridge or remote for tv
Stayed 1 night in Mar 2024
Response from Front Desk on 14 Mar 2024
Dear Guest, Thank you for taking the time to share your feedback with us. We're delighted our staff were able to provide useful assistance during your stay and we're truly sorry for the inconveniences caused with the room facilities. We're doing everything possible to ensure our guests are comfortable and their needs are attended to promptly. We're learning from this experience to improve on our services. We hope to have the opportunity to serve you better in the future!

4/10 Poor

Edward

Disliked: Cleanliness, property conditions & facilities
Wi-Fi was worthless, ice cold shower at 9:30 am (no hot water), towels smelled nasty
Stayed 1 night in Mar 2024
Response from Guest Relations on 9 Mar 2024
Dear Edward,Thank you for taking the time to leave us your feedback. We're sorry to hear about any issues regarding our amenities and we understand your frustration. We will be sure to have our housekeeping and maintenance teams look into your feedback further and make improvements where necessary. Please consider giving us another chance in the future.

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 1st choice when i visit Fredericksburg. Staff is very Hospitable and friendly. Ivo was especially kind. It doesn't get better than this. Very clean.
Stayed 1 night in Dec 2023

2/10 Terrible

Alice

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Gloria J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

angela

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient spot to the I-95-----room was clean and quiet cable tv a plus with many channels ---good hot shower
Stayed 1 night in Nov 2023
Response from Sam P. on 28 Nov 2023
thank you for the positive feedback, we hope to see you again soon.

6/10 Okay

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Sam P. on 28 Nov 2023
Dear valued guest, thank you for your feedback, please let us know how we can better serve you in the future.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Run away!
I'm sorry I didn't take pictures. Holes in the bathroom walls. Filthy floors.
Stayed 1 night in Oct 2023
Response from Sam P. on 5 Nov 2023
Thank you for your feedback, and are disspaointed with your experience at our property. I have let my housekeeper and maintenance team know about your concerns and they are taking care of those as we speak. Thank you again. Management

2/10 Terrible

Loni

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The floor was filthy, there was no refrigerator, no toiletries, and let’s not forget our amazing roommates…COCKROACHES!!!! Disgusting! Only thing nice was the lady at the front desk! Will never be back!!
Stayed 1 night in Oct 2023
Response from Sam P. on 16 Oct 2023
Dear Valued Guest, I am extremely sorry to hear that you ware dissatisfied with your stay with us. management was notified and of the issues you experienced and we will get to work immediately to resolve the issues.

10/10 Excellent

Alfonso

Stayed 1 night in Oct 2023
Response from Sam P. on 28 Nov 2023
thank you for the positive feedback, we hope to see you again soon.

4/10 Poor

Fabienne

Disliked: Staff & service
The room wasn’t available for check in at 4:20pm where we were told they needed another 30 minutes. An hour later upon entry the room smelled of a cleaning agent so strong we needed more time out of it or air it out. No one outside the office staff speaks English. No breakfast as stated in their page of advertisement.
Stayed 1 night in Oct 2023
Response from S. Patel on 9 Oct 2023
Thank you for your feedback. we have informed housekeeping about the issues and we will take care of it promptly. regarding breakfast, due to COVID-19 for; the safety of our guest are not serving breakfast at the moment.

10/10 Excellent

sara

Stayed 1 night in Sep 2023
Response from S. Patel on 9 Oct 2023
thank you for the positive feedback, we hope to see you again soon.

8/10 Good

William H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was friendly and helpful. Could not get TV reception as someone had messed with the input. Coffee maker missing its slide-in tray so could not use. Overall a good place to stay for the price and convenience.
Stayed 1 night in Sep 2023
Response from S. Patel on 9 Oct 2023
Thank you for your positive feedback, hope to see you again soon!

8/10 Good

Daniel

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from S. Patel on 9 Oct 2023
Thank you for your positive feedback, hope to see you again soon.

2/10 Terrible

Stefoni

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad location, poor services, unprofessional, dirty, insect ridden
Stayed 1 night in Sep 2023
Response from Guest Relations on 7 Sept 2023
Dear Stefoni,Our team is committed to providing our guests with top-notch experience, so it is unfortunate that this was not the case for you. Guests are always encouraged to share any issues with our staff, as we want to handle any matters that arise promptly. In the future, please do not hesitate to let us know of any issues as they arise. We hope you'll consider giving us another chance to impress you in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manager on 9 July 2023
Thank you for your feedback.

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities
Room fine. Exterior dated and could be cleaner. Lots of hotels in the area so a wide variety of people. Parking lot noise comes in more than from adjoining rooms.
Stayed 1 night in May 2023
Response from Manager on 29 May 2023
Thank you for your feedback.

2/10 Terrible

Aedan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Disgusting. Cigarette holes in the sheets, the room smelled of smoke, the door didn’t close fully, the bathroom had stains all over.
Stayed 1 night in May 2023
Response from manager on 22 May 2023
Thank you for your feedback.

6/10 Okay

Margaret

Stayed 1 night in Apr 2023
Response from Manager on 14 Apr 2023
Thank you for your feedback.

4/10 Poor

Toni

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Find somewhere else
Room wreaked of cigarette smoke, there were burn holes in the beds and the walls are paper thin. Heard every single word our neighbors said all night long, and got to deal with the smell of weed as they stood outside smoking and being loud until 4am. Worst night sleep we’ve gotten at a hotel, and if we hadn’t drove 12+ hours with an exhausted toddler we would’ve found somewhere else to stay. I do not recommend, especially with small children.
Stayed 1 night in Feb 2023
Response from Manager on 25 Feb 2023
Thank you for your feedback. I am sorry about the issues with your stay. I have brought them to the housekeeping staff so we can fix the problems.

4/10 Poor

Teona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast’s
Response from management on 4 Feb 2023
Thank you for your feedback.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im very satisfied with property, location, and the staff are very nice
Stayed 1 night in Jan 2023
Response from Manager on 4 Feb 2023
Thank you for your feedback..

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was polite and most helpful.
Response from Manager on 31 Dec 2022
Thank you so much for your feedback...

6/10 Okay

MICHELE

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There was no light on nightstand. NO toilet paper. Bathroom door didn't shut. Hing lock on main door was broke.
Response from Manager on 26 Dec 2022
Thank you for your feedback. I do apologize for the inconvenience you had with your stay. Our goal is to make every one's stay a pleasant one. I have made my maintenance aware of your issues and they are fixing those as we speak. thank you again for bringing it to my attention so i can get it fixed.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice and quit not as noisy as other places we have stayed
Stayed 2 nights in Dec 2022
Response from Manager on 20 Dec 2022
Thank you for your feedback,

8/10 Good

Paul

Stayed 1 night in Dec 2022
Response from Front Desk on 13 Dec 2022
Thank you for sharing your recent experience at Americas Best Value Inn, Fredericksburg, VA. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please feel free to let us know.

4/10 Poor

Maureen

Disliked: Staff & service, property conditions & facilities
Very shady people milling around outside rooms. Hotel ice machine broken.
Stayed 1 night in Dec 2022
Response from Manager on 12 Dec 2022
Thank you for your feedback. I will have maintenance look at the ice machine..

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr Mc Math
Great helpful friendly staff!! Slept like a baby..😃😊
Stayed 2 nights in Dec 2022
Response from Manager on 12 Dec 2022
Thank you for your feedback. I am happy that you have had a great experience here.

6/10 Okay

Harry, Denver

Business traveller
Room was clean and comfortable, but nothing to get excited about.
Stayed 1 night in Dec 2022
Response from Manager on 12 Dec 2022
Thank You for your feedback.

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
October trip
Staff extremely helpful and accommodating. Our TV did not get signal and they resolved the issue immediately.
Stayed 2 nights in Oct 2022
Response from Front Desk on 1 Nov 2022
Thank you for sharing your recent experience at Americas Best Value Inn, Fredericksburg, VA. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please feel free to let us know.Sincerely, Ivo

8/10 Good

Draughon

Liked: Room comfort
Stayed 1 night in Sep 2022
Response from management on 10 Sept 2022
We appreciate your valuable feedback. ThanK you for staying with us. ABVI team Fredericksburg, VA

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
YOU GET A DECENT NIGHTS SLEEP FOR THE PRICE
People knock this place but I myself did NOT get a bad room at all. Did the walls need paint??? I guess, but the bathroom was decent, The tub seal for a bath actually worked as did the fridge. Check in was decent & cordial, and nobody bothers you here, I wasn't bothered. Is it the Holiday Inn or the Hilton??? NOPE. But can you get a decent nights sleep here & a pleasant chat with the night manager?? I sure did. For the PRICE YES U GET A DECENT Nights sleep. That's what I got for the price & I found myself satisfied with the room in that regard
Stayed 1 night in Aug 2022
Response from management on 10 Sept 2022
We appreciate your valuable feedback. ThanK you for staying with us. ABVI team Fredericksburg, VA

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
This hotel was the worst I have ever stayed at. Holes in the walls, stained towels (with holes), TV remote held together with duct tape, dirty, stained furniture, fingernail polish spilled on the safe, coffee maker incomplete, electrical outlet looked unsafe. Shoud be condemed.
Stayed 1 night in Jun 2022
Response from Manager on 5 July 2022
Thank You for your Feedback. I am truly sorry about your inconvenience with your stay. Our goal is to make everyone stay a great stay. I'm working on the issues you had with this particular room as we speak. I wish you had brought the issues to our front desk staff so we could have moved your room or accommodated you. I appreciate your comments and hope that you will give us another chance once we fix the issues. Thank you for your time.

6/10 Okay

Tiffany

Liked: Staff & service
Disliked: Property conditions & facilities
They gave us dirty towels, no soap in the room. A coffee maker with no coffee. We had a smoking room and our blankets had burned holes in it. I paid too much for a room like this.
Stayed 1 night in Jun 2022
Response from management on 18 June 2022
We appreciate your feedback. I do apologize for any inconvenience that you had to deal with due to the issues that you encountered with your stay. We thrive to make each of our guests happy with their stay. I have personally talked with my employees about this room , so it will never happen again. We will be taking care of all the issues you had with your room last night. Thank you for bringing it to my attention.

2/10 Terrible

Jeremiah

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spend more money and go elsewhere
My family and I didn’t/couldn’t even stay in the room…it was disgusting. I paid for a non-smoking room and it was covered in the smell of smoke as soon as you enter the room. The look on the door was broken, giant hole In the bathroom ceiling, cigarette burns on the sheets and comforters and black spots on the sheets…we walked in and stayed all of 5 minutes before leaving…highly disappointed
Stayed 1 night in Mar 2022
Response from General Manager on 1 Apr 2022
Dear Jeremiah, We appreciate you taking the time to leave us your feedback on your recent visit and we apologize for any lack of cleanliness during your stay. This isn't the experience we want our guests to have and we'll be sure to have our housekeeping team look into your comments further. While you didn't end up staying with us this time around, we'd be grateful for another opportunity to impress you later down the road.

2/10 Terrible

Greg

Liked: Staff & service
Disliked: Cleanliness
My shower was broken the tv wouldn't work plus the toilet was clogged the owner was very nice but just want to let u know about these issue i had
Stayed 1 night in Mar 2022
Response from management on 16 Mar 2022
Thank you for your feedback. I am sorry that your experience was not what we hope for. We want every guest experience to be a good one. We will be taking care of your issues right away.

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 1 night in Mar 2022
Response from management on 7 Mar 2022
Thank you for your feedback.

4/10 Poor

Todd

Disliked: Property conditions & facilities, room comfort
Do not stay here
Very disappointing. At checkin, the employee was more concerned with getting back to her dinner than clearly explaining the policy. Room was dirty and I killed 2 roaches in the bathroom in the middle of the night. Was not able to sleep after that.
Stayed 1 night in Feb 2022
Response from Guest Relations on 3 Mar 2022
Dear Todd, In reading your review, it is clear that we failed to meet your expectations and our own standards, and for that, we are deeply sorry. The team member in question will be spoken to so that we can ensure we're providing nothing less than professional and attentive service at all times. We will also have housekeeping and pest control follow up on the condition of your room. We appreciate you giving us the chance to improve, and we wish you happier travels ahead.

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from management on 7 Jan 2022
Thank you for your feedback.

6/10 Okay

Herik

Travelled with family
Disliked: Property conditions & facilities, room comfort
The hotel seems to had better days Part of the sink seemed to be broken e almost falling
Stayed 1 night in Dec 2021
Response from management on 7 Jan 2022
Thank you for your feedback. Sorry for your experience. I will address your concerns about the sink. We thrive on making each and every stay for our guest as comfortable and great.