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TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
In addition to an indoor pool, Mercure Hotel Frankfurt Airport provides a sauna and a fitness facility. Dining options at the hotel include a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with high-speed wireless Internet access (surcharge).
Business-related amenities at this 4-star property consist of a business center and small meeting rooms. Event facilities include conference/meeting rooms and banquet facilities. This business-friendly hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.
Rooms
Mercure Hotel Frankfurt Airport offers 150 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations, makeup/shaving mirrors, complimentary toiletries, and hair dryers.
In-room wireless high-speed Internet access is available for a surcharge. Business-friendly amenities include desks and direct-dial phones. Additionally, rooms include windows that open and blackout drapes/curtains. Housekeeping is offered daily and wake-up calls can be requested.
Room Amenities
Dining
New York - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Recreation
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Showing 1 - 10 results (of 149) · See more Mercure Hotel Frankfurt Airport reviews
out of 149 reviews
“Can't wait to go back.”
It's really a nice and clean hotel. The bed, the pillow, the quilt let us feel very comfortable. It's very convenient to get to the city center by the free shuttle to the airport and later by the subway! I love to stay at this hotel next time in Frankfurt!
“Clean, Friendly, Convenient”
This hotel offers a considerable savings over other hotels near the Frankfurt Airport. And the savings does not come at a sacrifice. The bed was exceptionally clean and comfortable (with little packages of gummy bears on both pillows in lieu of chocolates), shampoo and soap for the tub/shower bath combination, internet access in room for 7.95 euros/24 hours, shuttle (although you may have to wait as much as 20 minutes for the 10-minute transfer), and a restaurant and lounge. It's not particularly convenient for tourism attractions, but if you're just staying here to catch an early-morning flight, it's perfect.
“good quality hotel”
Very good service all round with no complaints. An efficient and professional reception and restaurant with very good food provided and everything in good working order in the rooms. The hotel is in the middle of a very quiet industrial area and about 10 minutes by shuttle bus from the airport terminal. The bus runs very efficiently to the timetable but it can be a bit of a rugby scrum to get on it at the airport due to the crowds for all the hotel buses at the same area. Overall a good hotel to stay at and I would recommend it. to anyone requiring an airport hotel.
“Delightful overnight stay”
The hotel was quite clean and very effecient from check in to check out. The resturant was great with high quality food, although it was a bit pricy, the resturant service was excellent. We mainly stayed overnight due to a flight at nearby Frankfurt, but while you were in the hotel you did not hear the planes and feel rushed, it was very comfortable. The only suggestion I would make would be the addition of a coffee machine in the room or a machine in the hall for guests to use.
“We come back every year”
This hotel is comfortable and has just a couple of years been renovated and upgraded from a Novotel to Mercure Grade hotel. We have not been disappointed. Shuttle to Frankfurt airport available every half hour. Very good Restaurant in Hotel.
“Excellent service and staff”
This was a great hotel and best of all great staff. My family had special requests which were not only accomodated but with constant follow up from the hotel. This is a great choice for a good rooms with a dedication to service.
“Frankfurt”
Good airport hotel. Good value, excellent food, free airport shuttle leaves on time every time
“Impressed”
It was a great hotel, with a free shuttle to and from the airport
“A Great Pit Stop Before Flying Home”
After two weeks of "quaint" European hotels where most do not have air conditioning, and where you leave windows open for air, I find myself enjoying absolute quiet, black-out drapes and curling under the blanket in 20C. No bugs, no street noise, no daylight at 4AM. Two things I wished they had -- an ice machine and a coffee/tea maker. Let's face it, no one stays at an airport hotel for the shopping or food. A coffee maker adds to the convenience of having to dash off to an early (or late night) flight. So when I received the jug of hot water I asked for at my door (for my usual evening tea), I didn't appreciate the guy's wide-eyed, self-promoting remark: "We don't usually give hot water service. Only for you." Yikes! Anyway, had my tea and a good night's sleep. Life is good.
“Hideaway in Kelsterbach”
This hotel is just minutes away from the Frankfurt Airport with free bus service back and forth on the half hour. There could be more towels in the bathroom.
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Showing 1 - 10 results (of 149) · See more Mercure Hotel Frankfurt Airport reviews
The preferred airport for Mercure Hotel Frankfurt Airport is Frankfurt (FRA-Frankfurt Intl.) - 3.4 km / 2.1 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
