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Reviews of Pike's Waterfront Lodge

3 out of 5
Pike's Waterfront Lodge
1850 Hoselton Rd, Fairbanks, AK

Reviews

9.4

Exceptional

Rating 10 - Excellent. 934 out of 1253 reviews" "
Rating 8 - Good. 230 out of 1253 reviews" "
Rating 6 - Okay. 48 out of 1253 reviews" "
Rating 4 - Poor. 21 out of 1253 reviews" "
Rating 2 - Terrible. 20 out of 1253 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Farrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but you need a vehicle to get to anything.
Stayed 3 nights in May 2024

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is divided into a main building, a second building and little log cabins. We were in the second building. Three floors with elevator. Ice machine only on second floor. Most staff was very friendly and helpful. The shuttle to the airport was very good. Certain times if the year is a free breakfast and during peak season there is a charge. We came in the middle and they gave us vouchers for the paid breakfast. The paid breakfast has more choices but the free one was fine for our needs. Cleaning staff when we visited,May, 2024, was under staffed. There was a note in the room. When you saw staffing the hall, you could ask for what you needed. The breakfast is in the main building. Did not try the restaurant there. I would stay again.
Stayed 7 nights in May 2024

10/10 Excellent

Lorilee

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great
Stayed 2 nights in May 2024

8/10 Good

Brian

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pikes Lodge was a comfortable hotel and full of options. I liked the Alaskan feel the lodge provided and the staff was very friendly. Keep up the great work.
Stayed 3 nights in May 2024

10/10 Excellent

Lorri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place!
Stayed 2 nights in May 2024

2/10 Terrible

Gail A

You need to have a more personal interaction with people. I have been trying since SUNDAY to change my reservation and NO ONE helped!!!!
Stayed 1 night in May 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a nice place to stay.
Stayed 4 nights in May 2024
Response from Ursula G on 14 May 2024
Pamela thank yo for the nice review and we look forward to your next stay with us :)

8/10 Good

Jamalee

Liked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from Ursula G on 14 May 2024
Jamalee thank you for the nice review and we look forward to your next stay with us :)

10/10 Excellent

Michael, Fort Greely

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in May 2024
Response from Ursula G on 14 May 2024
Michael thank you for the great review and we look forward to your next stay with us :)

8/10 Good

Michael, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alaska primitive but clean and with pleasant helpful staff
Stayed 1 night in Apr 2024
Response from Ursula G on 14 May 2024
Michael thank you for the great review and we look forward to your next stay with us :)

10/10 Excellent

Estefania

Liked: Staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2024
Response from Ursula G on 14 May 2024
Estefania thank you for the great review and we look forward to your next stay with us :)

8/10 Good

Brett

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked being right on the river.
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Business traveller, Travelled with group
Comfortable atmosphere and impressive displays of paintings
Stayed 1 night in May 2024
Response from Ursula G on 8 May 2024
Mark thank you for the great review and we look forward to your next stay with us :)

10/10 Excellent

Lincoln

Liked: Cleanliness
Na
Stayed 1 night in May 2024
Response from Ursula G on 14 May 2024
Lincoln thank you for the review and we look forward to your next stay with us :)

8/10 Good

Daphne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in May 2024
Response from Ursula G on 14 May 2024
Daphne thank you for your review and we look forward to your next stay with us :)

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pikes is a great place to stay, it was quit. The staff were very friendly and helpful. The room and lodge were very clean. We will be returning in the future.
Stayed 1 night in May 2024
Response from Ursula G on 14 May 2024
Barbara thank you for the great review of our Hotel and we look forward to your next stay with us :)

10/10 Excellent

Tara Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Pikes Would recommend
Stayed 1 night in May 2024
Response from Ursula G on 14 May 2024
Tara thank you so much for that great review of our hotel and we look forward to hosting you again :)

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Love all the Alaska art and Alaska books everything in the hotel I love their aurora boreal is building
Stayed 3 nights in Feb 2024
Response from Ursula G on 14 May 2024
Nicloe thank you so much for enjoying our things at the Hotel and we look forward to seeing you next time you stay with us :)

10/10 Excellent

Loretta J

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying at Pikes because of the rate and the location and the shuttle and many other things.
Stayed 3 nights in Apr 2024
Response from Ursula G on 14 May 2024
Loretta what a great review !!Thank you and we look forward to your next stay with us :)

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ursula G on 14 May 2024
Joshua thank you for the great review and we look forward to your next stay with us :)

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pikes has old Alaskan charm. It's a well run property.
Stayed 3 nights in Apr 2024
Response from Ursula G on 27 Apr 2024
Thank you James!That was a great review and we sure look forward to your next stay with us :)

10/10 Excellent

Robert, Healy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great, would definitely recommend the free activities.
Stayed 1 night in Apr 2024
Response from Ursula G on 27 Apr 2024
Robert what a great review !!!Thank you so much and w sure look forward to your next stay with us :)

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the facility and staff were great. Will definitely consider staying again.
Stayed 4 nights in Apr 2024
Response from Ursula G on 27 Apr 2024
Maria thank you for the great review !!We look forward to your next stay with us :)

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ursula G on 27 Apr 2024
Jamie thank you for the 5 out of 5 Review of our Hotel!We look forward to your next visit with us :)

10/10 Excellent

Tonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A plus
Stayed 1 night in Apr 2024
Response from Ursula G on 27 Apr 2024
Tonia thank you for the great review and we sure look forward to your next stay with us :)

6/10 Okay

Marlin C

Liked: Cleanliness, staff & service
I did not enjoy the restaurant that is on the grounds. Overpriced and the food is not good or healthy.
Stayed 3 nights in Apr 2024
Response from Ursula G on 27 Apr 2024
I am so sorry the restaurant next door to our Hotel disappointed you Sir.

10/10 Excellent

Samuel Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The steam room and sauna was very nice. The hotel overall had a unique gold rush time period feel that was interesting. The hotel wasnt super modern or overly updated but thats a little bit of what I liked about this place. On a side note....when you get into the shower, BE PREPARED FOR 100 PSI MINIMUM water pressure! I loved it. I wouldnt have even needed soap to cut the dirt off me and I appreciated it, but if your a little old lady then be warned that you may want to hold onto the shower handle or divert the shower head initially.
Stayed 1 night in Apr 2024
Response from Elizabeth on 23 Apr 2024
Thank you for the overall nice review of our hotel and appreciating the goldrush charm we try to present.In regards to the water pressure, do you mind providing the room number as there may be a maintenance issue we should look into.We hope that you will stay with again if you return to Fairbanks!

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a pleasant surprise! A beautiful lobby with Tiffany lamps everywhere and scenic grounds (our room looked over the Chena River), good restaurant next door, amazing breakfast included each morning and we really enjoyed the nightly ice cream bar.
Stayed 3 nights in Apr 2024
Response from Ursula G on 19 Apr 2024
Debra WOW what a great review !!Thank you so much and we sure look forward to your next stay with us :)

8/10 Good

Jodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the free breakfast, ice cream, and bar next door Tried to view the Aurora but way too many outdoor lights, even in the aurora viewing room. Only place to catch a glance is through the dining room and door are locked from the outside so I had to ask the front desk. Rooms are warm since no air conditioning is allowed. Overall cute resort. Would return
Stayed 1 night in Apr 2024
Response from Ursula G on 19 Apr 2024
Jodi thank you for the great review and we sure look forward to your next stay with us :)

8/10 Good

Jessica, Maple Valley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pikes is convenient and offers everything you need, shuttle service, food, amenities. We love the sauna and steam room! Our only issue this trip was the temperature. A/C is not yet available (because of the season) however the rooms and the building are kept so warm we were just plain uncomfortable. I kept the heat off and the window open both nights and it was just plain hot. It was the same in the dining area, if I was wearing more than a tank top, I was sweating. We had 3 in our party and all felt the same. Other than that, as usual, it's a great place to stay.
Stayed 2 nights in Apr 2024
Response from Ursula G on 18 Apr 2024
Jessica thank you for the review and I am so sorry you were uncomfortably hot Ma"am.

10/10 Excellent

MARILYN ANN, DAYTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. We stayed in the cabins on the Aurora side and the first night we were there we were able to see it in all its glory! Great trip! Will stay again, about a mile from the airport.
Stayed 4 nights in Apr 2024
Response from Ursula G on 18 Apr 2024
Marilyn thank you for the review and we are happy that you were happy :)Hope to see you stay with us again !

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been staying there for years.
Stayed 1 night in Apr 2024
Response from Ursula G on 18 Apr 2024
John thank you for the great review and you know we look forward to your next stay with us :)

6/10 Okay

Brandon

Stayed 2 nights in Apr 2024
Response from Ursula G on 14 May 2024
Brandon thank you for your review and we look forward to your next stay with us :)

10/10 Excellent

KOOSRAJOO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding! Great mix of Rustic and Contemporary Comfort! Great breakfast and location next to airport while being quiet. The view on the river is a must have when booking! Ice covered banks, river wildlife and historic location for the Iditarod! Simply Amazing!
Stayed 2 nights in Apr 2024
Response from Ursula G on 16 Apr 2024
WOW what a great review of our Hotel !!!Thank you so much and we sure look forward to your next stay with us :)

2/10 Terrible

Jeanny, San Francisco

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rundown property.
Stayed 1 night in Apr 2024
Response from Ursula G on 16 Apr 2024
Jeanny I am sorry we disappointed you when visiting with us Ma'am.

10/10 Excellent

Ford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Museum like atmosphere with wonderful Alaskan art. Wood frame building can be noisy.
Stayed 1 night in Apr 2024
Response from Ursula G on 16 Apr 2024
Ford thank you for the great review and we sure look forward to your next stay with us :)

10/10 Excellent

Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of the property. I would have liked having vegan options for breakfast. The staff was friendly and kind. They provided us with transportation to the airport. The gym was small. It just had 2 stationary bikes, a rowing machine, and a elliptical trainer.
Stayed 5 nights in Apr 2024
Response from Ursula G on 16 Apr 2024
Eduardo Thank you for the great review and we look forward to seeing you next time :)

10/10 Excellent

Franca, Lafayette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Alaskan ambiance at this lodge. Staff was friendly and accommodating and the complimentary breakfast had plentiful options.. So glad we chose Pikes Waterfront Lodge.
Stayed 5 nights in Apr 2024
Response from Ursula G on 17 Apr 2024
We are so glad you chose us too:)We look forward to your next stay with us :)Thank you Franca :)

10/10 Excellent

Loretta J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness
Stayed 1 night in Apr 2024
Response from Ursula G on 17 Apr 2024
Loretta thank you for the review and we sure look forward to your next stay with us :)

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, property conditions & facilities
Great Experience.
Stayed 1 night in Apr 2024
Response from Ursula G on 17 Apr 2024
Elsie thank you for the great review and we look forward to your next stay with us :)

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute lodge, friendly staff
Stayed 1 night in Apr 2024
Response from Ursula G on 9 Apr 2024
Thank you Jodi for the great review :)We look forward to your next stay with us .

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience at Pikes! They made the stay so comfortable and convenient. Free airport shuttle, pick up location for tour companies around Fairbanks, staff is welcoming and friendly. Overall, great stay! The decor is so unique and there’s so many things to do on property. Will definitely return and recommend Pikes.
Stayed 1 night in Apr 2024
Response from Ursula G on 9 Apr 2024
Julie thank you for that great review and we sure look forward to your next stay with us :)

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Big well appointed rooms. Unique decor. Great breakfast and restaurant. Outside areas were icy and slippery
Stayed 1 night in Mar 2024
Response from Ursula G on 6 Apr 2024
James thank you so much for the great review !!!We look forward to your next stay with us :)

8/10 Good

Sima Kumarbhai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is on very beautiful location. Staff is very friendly. Need more vegetarian options and verity of breakfast we stayed 4 nights over there but same breakfast everyday is boring. Dinner is missing over there.
Stayed 5 nights in Mar 2024
Response from Ursula G on 6 Apr 2024
Sima thank you for your review :)

8/10 Good

Lorelli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located near the airport and offers shuttle service along with complimentary breakfast. It features several separate buildings with diverse activities, such as a library, theater, and Aurora Borealis exhibit. Overall, we enjoyed our stay, but due to dated facilities and uncomfortable beds, I rate it 4 stars.
Stayed 4 nights in Mar 2024
Response from Ursula G on 6 Apr 2024
Lorelli thank you for taking time to review our Hotel Ma'am.

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Pike's were phenomenal! EVERYONE was friendly, helpful, and offered lots of helpful hints for viewing the Northern Lights. The breakfast that Pike's offered was absolutely delicious, the ice cream bar everyone night was such a fun treat, and the wake up call if the Northern Lights were out was Outstanding! The shuttle service to and from the airport was perfect and appreciated! I would stay there again and recommend Pike's to family and friends.
Stayed 7 nights in Mar 2024
Response from Ursula G on 6 Apr 2024
WOW Linda !!What a great great review !We work diligently for reviews like your :)We sure look forward to seeing you next time.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
I always like staying there. The only gripe I have is sometimes the maids are really loud.
Stayed 1 night in Apr 2024
Response from Ursula G on 6 Apr 2024
Greg thank you for the great review and I am giving this review to EVERY housekeeper ...Looking forward to seeing you next time :)

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location near the airport
Stayed 1 night in Mar 2024
Response from Ursula G on 6 Apr 2024
Brent thank you for the great review and we sure look forward to seeing you again

10/10 Excellent

Alejandra Bustinzar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place!
Stayed 5 nights in Mar 2024
Response from Ursula G on 6 Apr 2024
Alejandra thank you for that great review and we look forward to your next stay with us :)

10/10 Excellent

michael, Lake Havasu city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2024
Response from Ursula G on 1 Apr 2024
Michael thank you for the review !!!We sure look forward to seeing you again!!