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Reviews of Holiday Inn Express Hotel & Suites ELKINS, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites ELKINS, an IHG Hotel
50 Martin St, Elkins, WV

Reviews

9.0

Wonderful

Rating 10 - Excellent. 461 out of 709 reviews" "
Rating 8 - Good. 172 out of 709 reviews" "
Rating 6 - Okay. 50 out of 709 reviews" "
Rating 4 - Poor. 19 out of 709 reviews" "
Rating 2 - Terrible. 7 out of 709 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special, clean, friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hood breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the pool was closed, besides that, it's a great place to stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Great breakfast. Room darkening shades.
Stayed 4 nights in Mar 2024

10/10 Excellent

Julia M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for hiking trails, good restaurants, and friendly staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well taken care of felt like home. It was in walking distance of shops and restaurants
Stayed 2 nights in Mar 2024

10/10 Excellent

Dreama

Liked: Cleanliness
Friendly staff also an excellent complementary breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Shiela

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 7 nights in Feb 2024

10/10 Excellent

Juliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was so comfortable and the breakfast was great! Everyone was kind and helpful. Perfect hotel experience
Stayed 1 night in Feb 2024

8/10 Good

Marcel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Jan 2024

2/10 Terrible

Christina

Booked for the night specifically to use the pool for our kids and it was shut down. We had to leave and book a new room at the Hampton. Same price and much nicer! Only got an apology but no refund.
Stayed 1 night in Jan 2024

10/10 Excellent

Adam

Stayed 1 night in Jan 2024

10/10 Excellent

Lauren

Stayed 1 night in Jan 2024

10/10 Excellent

Destiny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Our trip was amazing. I'm from Elkins, and my mom used to work at this hotel when I was younger, so I know the area. The hotel was very clean, which is what I look for at a hotel. Michael (who worked the front desk) was wonderful and kind!
Stayed 4 nights in Dec 2023

6/10 Okay

deborah

Liked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and accommodating with all of our needs. We actually had a very late check in,and the young lady was so kind when we asked for a room on the first floor.( the rooms were already assigned,) She pleasantly hooked us up nicely without hesitation. Are stays here are always great!
Stayed 2 nights in Nov 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Curtis

Stayed 1 night in Nov 2023

10/10 Excellent

Felizitas

Stayed 2 nights in Oct 2023

2/10 Terrible

Cole

Stayed 1 night in Oct 2023

10/10 Excellent

Alison

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

wendy

Stayed 1 night in Oct 2023

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast area is way too small, perhaps 2 to 3 times too small. So, even with marginal occupancy, you may not find a place to sit to eat.
Stayed 2 nights in Oct 2023

8/10 Good

Karthi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall its nice place to stay
Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice but noisy
Clean, service was good. Was noisy. Could hear everything - people walking upstairs, kids yelling in the hallway, every time someone got ice from several rooms away from the ice machine.
Stayed 4 nights in Aug 2023

8/10 Good

Sandra

Travelled with family
Liked: Amenities
Very comfortable beds
Stayed 1 night in Aug 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were weird. You sat down & sank in. But not uncomfortable. Staff was very pleased. Overall room was good. Breskfast was fresher than most. Happy for price
Stayed 1 night in Jul 2023

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had trouble with plugs by bed had to wiggle them to get to work
Stayed 3 nights in Jul 2023

10/10 Excellent

Nevin

Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool had a strong chlorine smell
Stayed 2 nights in Jun 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay there again
We stayed in a suite which was very nice. The staff was friendly and helpful.
Stayed 3 nights in Jun 2023

10/10 Excellent

carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best Holiday Inn we’ve stayed at!
Stayed 2 nights in Jun 2023

10/10 Excellent

Edith Maxine

Travelled with family
Liked: Cleanliness, staff & service
It was clean and well maintained. Great breakfast!
Stayed 1 night in Jun 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Priyanka

Travelled with family
Liked: Property conditions & facilities
It is ok
Stayed 1 night in May 2023

8/10 Good

Ralph

Stayed 1 night in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Holiday Inn Express in Elkins for one night. We were very happy with the staff and the cleanliness. Definitely would stay here again.
Stayed 1 night in May 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
No complaints. Our stay was perfect!!! This was my second stay and both times were great. Staff was exceptional!!
Stayed 1 night in May 2023