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Natalie at the front desk was so friendly and helpful. She was the 1st face we saw at the hotel, and truly set the tone for our stay. We stayed in a 1br (2 room) suite and it was perfect for our family of 5! Two of us slept on the pull out couch in 1 room, and the rest of us on the king sized bed (mom, dad, and baby). The only thing that wasnt that great was the pool bc it was cold! But the jacuzzi in our room helped with that. Our kids truly enjoyed it! We cant wait to come back when the weather in nicer to enjoy the beach (just across the st) & he super nice playground on the property. Plus the outdoor pool of course! Ty Natalie for your hospitality!
This place is amazing, it’s clean, organized, well managed. The staff and housekeepers are so friendly. My family and I stayed 6 days, 6 days of serenity with an ocean view. Highly recommended, just a wonderful place. Thank you Innseasons!
The property was beautiful across the street from the beach, lovely place to walk. Room had everything you needed for a perfect stay. The in room jacuzzi was a treat. It was perfect
We had an excellent vacation at this resort. Have stayed here before and will definitely be back. The units are clean and equipped with everything you need for a long stay as a family. The properties are well maintained. Our son loves the playground!
Was very happy here! We have been before and always look to see if there’s availability. The rooms are always clean! The area is fantastic. Having to look out at the water in front and the bay in back is a plus! You have 2 pools awesome one inside one out. Was dissatisfied the hot tub was closed but not much you can do about that. The staff is pleasant! Cant wait to go back!
The staff was amazing, the room was clean and spacious, the pool and other out door activities were great. A nice place to stay. Definitely will book again
James
Stayed 2 nights in Jun 2023
Response from Michelle on 28 June 2023
We are so happy to hear that you enjoyed your stay! Thank you for vacationing with us and we hope to see you again soon!
Spacious and very clean room. Excellent service and helpful staff!
Amazing des front view from our room. Perfect location.
Couldn’t imagine a better place to stay for a few days !!!
Sophie
Stayed 2 nights in Jun 2023
Response from Michelle on 23 June 2023
We are happy to hear that you enjoyed your stay! Thank you for vacationing with us and we hope to see you again soon
We enjoyed our stay here. The bed was very comfortable relative to other places we stayed on the cape. The beach is very convenient across the street. The air conditioner was in a very awkward place right next to the bed at head level. They should have placed it 2 feet higher and there is very little counter space in the kitchenette area otherwise all was well.
Robert
Stayed 3 nights in Jun 2023
Response from Michelle on 23 June 2023
We are happy to hear that you enjoyed your stay and thank you for vacationing with us!
Unique location. Loved the rooms and amenities. Not being able to check in until 4pm and check out at 10am is quite restrictive. Our room was not ready until 4:10pm!!
Lindsay
Stayed 2 nights in Jun 2023
Response from Michelle on 23 June 2023
We appreciate your feedback and thank you for vacationing with us!
One of our best stays out of hundreds in the US. Spotless and nothing left to decay. Extremely well up-kept and clean. Good base for cape cod; tops is 1:30 hr to the provincetown side. Kitchen very well stocked, big baths, a huge balcony and super comfy beds.
Verified traveller
Stayed 3 nights in Jun 2023
Response from Michelle on 15 June 2023
We are so happy to hear that you enjoyed your stay and we hope to see you again soon! Thank you for vacationing with us!
Very clean! Even all the windows and doors very clean! Very comfy! Nice kitchenette stocked with coffee, paper towels, plastic bags etc. easy check in with friendly helpful staff. Perfect for walk on beach or a bike ride on the local path! We will be back… plus they called (personally picked up the phone!) to tell me I’d left my sweatshirt!
Cynthia
Stayed 2 nights in Apr 2023
Response from Michelle on 25 Apr 2023
Thank you for vacationing with us! We are so happy to hear that you enjoyed your stay and we hope to see you again soon!
We love all the Inn Seasons and have stayed at most now. But really enjoyed this one for the river and ocean front! Such a cool spot just minutes away from the downtown! Our tv broke in our room and the front desk came up to fix it. I also got a flat tire and Daniel from management actually changed my tire for me and got me all ready to go so I could make it to the tire place. I took a last minute trip with just my two daughters during their school break and we had a wonderful time. Absolutely did not want to leave! My only constructive criticism would be that the pool was a bit cool for what we are use to, but that is really just a small detail. Kids still swam and had a great time anyways!
We will most definitely be back here, next time with my husband and kids! Can’t wait to get back to the Cape and stay here again! And thanks again Daniel for the car help!
Megan
Stayed 2 nights in Apr 2023
Response from Michelle on 25 Apr 2023
We are happy to hear that you enjoyed your stay and we hope to see you again soon! Thank you for vacationing with us!
InnSeason Surfside was a perfect place to enjoy some alone time. I usually did hear other guests while I was in my room. The beach access was convenient, and it would have been much nicer at a less windy time of year. As a solo traveler, I would have enjoyed an additional manual lock inside the front door. The selection of dishes and appliances provided by the resort was really nice.
Kylene
Stayed 8 nights in Mar 2023
Response from Michelle on 10 Apr 2023
We are happy to hear that you enjoyed your stay and appreciate your feedback. Thank you for vacationing with us
Clean. Friendly staff. Our 2 BR apt had plenty of space. Walls a bit thin and the dining area could use more lighting but those aren't deal breakers by any means.
Verified traveller
Stayed 2 nights in Mar 2023
Response from Michelle on 31 Mar 2023
Thank you for vacationing with us! We appreciate your feedback and hope to see you again soon!
We enjoyed staying here for our 10th Anniversary and it was wonderful.
The view was perfect, the indoor pool and the jacuzzi was perfect.
The staff were very accommodating. Ethan was helpful in suggesting various places to visit.
Johnny
Stayed 3 nights in Mar 2023
Response from Michelle on 6 Mar 2023
Happy Anniversary Thank you for staying with us while celebrating your anniversary! We are happy to hear you enjoyed your stay and hope to see you again!
We loved the property’s location on the water!!!also stuff was excellent! What a wonderful time we had there!!!
Amalia
Stayed 2 nights in Jan 2023
Response from Michelle on 31 Jan 2023
We are so excited to hear that you enjoyed your stay! Thank you for vacationing with us! We hope to see you again soon
6/10 Okay
Amy
Travelled with family and small children
17 Jan 2023
Liked: Cleanliness, staff & service, amenities
The AC is right next to the bed and blows in your face all night. The building had no hot water the night we were there. The staff was helpful though in trying to remedy.
Amy
Response from Michelle on 17 Jan 2023
We appreciate your feedback! Thank you for vacationing with us and we hope to see you again soon