“amazing holiday”

the service and friendliness of all the staff was supberb in this hotel.they could not do enough for you. facilities and cleanliness of the mina were second to none. the toilets were always kept immaculate even the pool and beach ones.good choice of restaurants and bars. would highly reccommend this hotel and will definately go back hopefully sometime this year

“Nice Hotel”

I highly recommend each one he want to come to the UAE to stay in this Hotel

“Best Holiday ever”

The Hotel was exactly as described on the Expedia Website and the staff at this resort are extremely well trained in customer care. I could not fault the Hotel, staff, restaurants etc in any way, we had the best Holiday we have had ever and would have no hesitation in returning to Mina A Salam or it's sister hotel in the same complex the Al Q'Asar. The room we had faced out to sea and we had uninterrupted views of the Arabian Gulf, The Burj Al Arab to the right and features such as the Palm Jumeirah and The World developments in the distance although these did not spoil the view in any way and gave a magical light show every night on the distant horizon. I recommend you to go here without hesitation

“Few problems to start when we arrived, after that it was fine, would go back”

We were upgraded to a Villa, our friends asked if they could be upgraded. Taken to the Al Qasr, told our room wasn't ready, shown to a room that was not in good order compared to such a lovely hotel!, called our friends to see where they were, they had been taken to their villa with our suit cases outside, two other people checking in at the same time were given the room next to our friends, we decided to go to our friends villa, when we got there our suit cases had gone, told the villa we were going to have was now not available, told that another one was was not ready, then that we couldn't have that one, shown to a villa away from our friends, decided we didn't want the upgrade asked to go back to the Mina A'Salm, told it was not possible as they were full, we said that this must be impossible as we and our friends had just check in and told about upgrade, so our rooms must still be available, I asked for transport back to the Mina A'Salm, this never arrived so after travelling all night to arrive in Dubai at 7.00 am we were left standing outside all these villas not knowing where we were, we finally sorted our own transport back to the Mina A'Salm, explained to the Manager what had happened, he then sorted our room with an upgrade; all very disappointing when we first arrived, but after that it was a lovely holiday. Please note that we have written to the Manager at the Mina A'Salm since we arrived home, he has been in contact with us and is dealing with this.

“Very nice hotel!”

Great hotel, great staff!

“to hot during sommer time”

- nice hotel - quite expensive at all (.. its dubai..) - temperatures to high at the beach

“Good hotel with free poolside ice lollys!”

Stayed here in September for a fortnight - hotel is great and staff are wonderful. Pool at Al Quasr hotel hotel is great (try a free cabana)& traveling around by abra and buggys are fun as is entry to wild wadi. Only downsides are rudeness of some of the locals (but not the staff), the humidity in dubai, not getting our daily fruit basket every day and on the night we returned, loud noise from the beach having an all night beach party which wasn't what I'd expect in a 5 star hotel. Don't worry about Ramadan you can eat and drinkat the pool (& still get free ice lollys). Free fruit and water in the room and a free shuttle to mall of the emirates which has a massive carryfour supermarket to stock up on snacks during your stay.

“Nice hotel!!!”

The hotel is quite good with overall service varying from very good to average, at times. The rooms are a bit small but with a large balcony, which was not of much use in the summers. The view of Burj al arab from the balcony and beach is quite fascinating, plus one can go to the Burj as a guest of Mina a Salam, which is an added attraction.The ride on the abra to Medinat Jumeirah souk is quite fascinating. The private beach is quite good and quite populated with the guests of the 3 hotels in Medinat. The restaurants are good too ---- chinese is good, while the Pierchic is a unique and must visit place, specially if you have a visa card, as they give discounts to visa card holders. Overall a wonderful place